San Diego's Premire Video/Film Production Company, Crystal Pyramid Productions, has delivered hundreds of award-winning video productions to our Broadcast and Corporate clients in San Diego since 1981. We are San Diego’s longest-standing professional Video Production House and Studio.
We are a full-service video production company and owner-operators (43 plus years) of state-of-the-art equipment – including HD to 4K camera systems, sound, teleprompters, lighting and grip gear here at our Studio & Green, Blue & White screens, etc.
Our Newest acquisitions are 2 Sony FS7 II super 35mm camera systems and Convergent Designs Odyssey 7Q+ monitor/recorder with Apollo (switching up to 4 cameras) & Titan options. We have also added a Canon super telephoto low light (1.4F) 55 x Box lens system to go with the 4 large matching Sony CineAlta F355 camera's and a heavy load (145lbs) Sachtler 60 Tripod as well as 2 other Sacthler 20 tripods for large event/show venues. We also have equipment for all your VR/AR/360 video production needs.
Our DPs/Camera Operators, Producers, Sound Mixers, Editors, Teleprompter Operators, Grips and Gaffers will travel to your location in San Diego County and beyond. We provide all the necessary Broadcast quality Video production equipment, Audio and Lighting Gear to tell your story and highlight your services or products online. Or come into our Studio.
We specialize in TV Interviews (Inside edition,ET,etc.) B-Roll, Green Screen, Corporate Training & Internet Web Videos. We also cover Conventions, Seminars and Corporate Events. We have produced dozens of Product Demo Programs, TV Ads, Television Commercials, Infomercials, Multimedia Productions, Live Web-Casts & Streaming. We can additionally provide Film, Animation, Teleprompting, Video Editing, PAL Video and more. We offer Full- and Half-Day rates and are available 24/7. 619-644-3000
Crystal Pyramid Productions offers competitive pricing with project costs ranging from $10,000 to $40,000, showcasing good value for cost. Clients noted their responsiveness, professionalism, and ability to deliver quality work on time, making them a reliable choice for various video production needs.
Clients commend the team's vast experience and technical knowledge, which are evident in the high-quality outputs they deliver. Their expertise is a key reason for client satisfaction.
Positive Client Relationships
The team at Crystal Pyramid Productions is known for building strong relationships with clients, characterized by professionalism and a personal touch that enhances collaboration.
Room for Technical Improvements
While overall feedback is positive, one client suggested that using multiple microphones might have improved the results of their project, indicating a minor area for technical enhancement.
Cost-Effective Services
Clients appreciate the cost-effectiveness of Crystal Pyramid Productions' services, often noting that they receive high-quality products at a fraction of the cost compared to other companies.
Creative and Innovative Solutions
The company is recognized for its creativity and ability to provide innovative solutions that go beyond standard video production, addressing unique client challenges effectively.
High-Quality Video Production
Clients praise the company for producing high-quality, professional videos tailored to specific needs. Their attention to detail and ability to innovate in video production are frequently highlighted.
Camera Leasing & Broadcast Video Prod for Audiovisual Co
Broadcast VideoVideo Production
Less than $10,000
August 2024
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"Their proactive communication ensured that any potential issues were resolved swiftly."
Oct 4, 2024
Manager, Pinnacle Live
Anonymous
Arts, entertainment & music
San Diego, California
5,001-10,000 Employees
Online Review
Verified
Crystal Pyramid Productions provided camera rental and operation services for an audiovisual company. The team was responsible for capturing high-quality footage suitable for broadcast purposes.
Crystal Pyramid Productions provided the client with clear, stable, and professionally shot sports footage suitable for broadcast purposes. The team meticulously adhered to the schedule, ensuring that every item was punctual. Their responsiveness to the client's needs was prompt and thorough.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am a Manager of Pinnacle Live
Describe what your company does in a single sentence.
We are an in-house hotel Audio Visual Company.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Crystal Pyramid Productions to accomplish?
Rent high end camera and lens
Operate that camera and lens
SOLUTION
How did you find Crystal Pyramid Productions?
Referral
Why did you select Crystal Pyramid Productions over others?
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Crystal Pyramid Productions were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Scope of Work: This project entails the provision and operation of a broadcast-style camera equipped with a sports lens for a period of four days. The camera operator will be responsible for capturing high-quality footage suitable for broadcast purposes, ensuring optimal performance and reliability throughout the duration of the project.
Broadcast-Style Camera with Sports Lens: Ensure delivery of a high-performance broadcast camera equipped with a professional sports lens capable of capturing fast-paced action with precision.
Camera Operator: Provide a skilled camera operator with experience in sports broadcasting to manage the equipment and capture footage for the entire duration of the project. Operator must be proficient in handling the camera, ensuring proper setup, alignment, and maintenance of equipment.
High-Quality Footage: Capture and deliver high-quality video content suitable for broadcast, maintaining consistent focus, clarity, and stability. Ensure all footage meets the technical and aesthetic standards required for sports broadcasting.
Daily Operations: Ensure the camera and operator are available and operational for the agreed four-day period. Provide daily reports on the status of the equipment and any footage captured.
Post-Project Review: Conduct a thorough review of the captured footage to ensure it meets all project requirements and standards. Provide a final summary report detailing the project's outcomes, including any challenges faced and solutions implemented.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Footage Quality: The delivery of clear, stable, and professionally-shot sports footage suitable for broadcast purposes. Metrics might include resolution, color accuracy, and stability. Operator Performance: Evaluation of the camera operator's effectiveness in capturing the required scenes, responsiveness to dynamic sports action, and overall technical proficiency. Project Timeline Adherence: The successful utilization of the camera and operator for the full four-day period as planned, with no significant downtime. Client Satisfaction: Positive feedback from stakeholders regarding the quality and usability of the footage, as well as the professionalism of the camera operator. Efficiency and Workflow: Analysis of how smoothly the equipment setup, operation, and footage delivery processes went, and identification of any improvements or optimizations made during the project. Technical Reliability: No equipment malfunctions or significant issues that hindered the project, demonstrating the reliability of the camera and sports lens.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management demonstrated was exemplary throughout the entire process. The team meticulously adhered to the schedule, ensuring that every item, from the broadcast-style camera to the sports lens, was delivered punctually. Their commitment to timeliness was evident from the outset, with equipment arriving well before the project’s commencement date, allowing ample time for setup and initial testing.
Moreover, their responsiveness to our needs was both prompt and thorough. Whether it was adjusting camera settings on the fly to accommodate changing lighting conditions or addressing minor technical queries, they exhibited a high level of professionalism and attentiveness. Their proactive communication ensured that any potential issues were resolved swiftly, minimizing disruptions and enhancing the overall quality of the footage captured.
The camera operator provided was not only skilled but also adaptable, seamlessly integrating into our workflow and demonstrating a keen understanding of the specific requirements for sports broadcasting. This enabled us to capture the dynamic action with precision, resulting in footage that exceeded our expectations.
What was your primary form of communication with Crystal Pyramid Productions?
Email or Messaging App
What did you find most impressive or unique about this company?
At the conclusion of my show, the camera operator provided a detailed evaluation of potential improvements for future events. Additionally, they followed up with a comprehensive email, underscoring their commitment to excellence and continuous enhancement. That kind of dedication really goes the extra mile. It's always valuable when professionals provide constructive feedback and maintain communication even after the project wraps up. It not only shows their commitment to excellence but also sets the stage for continuous improvement.
Are there any areas for improvement or something Crystal Pyramid Productions could have done differently?
I consider their services to be exemplary and find no areas requiring improvement.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Video Production for Puzzle Rental Subscription Service
Video Production
Confidential
August 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were really impressed with Mark — he really understood what was trying to do and was extremely helpful."
Dec 7, 2022
Executive, Puzzle Rental Subscription Service
Anonymous
Arts, entertainment & music
Austin, Texas
1-10 Employees
Phone Interview
Verified
Crystal Pyramid Productions provided video production support for a puzzle rental subscription service. The team helped the client livestream a two-day event on YouTube.
Thanks to Crystal Pyramid Productions’ efforts, the client was able to gather a lot of viewers and engagement for the event — in fact, they recorded as many as 10,000 views in one day. The team was extremely reliable and supportive throughout, resulting in a seamless customer experience.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
We’re a puzzle rental subscription service, and I’m part of the executive team.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Crystal Pyramid Productions?
We hired them for their video production services. We were sponsoring a live event and needed to do a livestream.
SOLUTION
What was the scope of their involvement?
To start off the project, we held a discovery phase with Crystal Pyramid Productions, during which we figured out together what we needed and came up with a plan. From there, they proceeded with the work, helping us livestream a two-day event on YouTube. Their team provided all the equipment we needed for the project.
What is the team composition?
We worked with four people from their company, including Mark (Owner).
How did you come to work with Crystal Pyramid Productions?
We found Crystal Pyramid Productions through a Google search. We called different production companies, but we decided to go with them because both sides hit it off right away, and they were very transparent.
What is the status of this engagement?
We worked together on this project for three days in August 2022.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We had around 1,500 people actively watching the livestream of the event — in fact, there was a point when we hit 10,000 views by the end of the day. Also, a lot of the viewers were highly engaged, leaving comments back and forth as they were watching the entire livestream.
How did Crystal Pyramid Productions perform from a project management standpoint?
They did a great job from a project management perspective. Their team met all deadlines and communicated with us throughout. We interacted mainly through phone calls, but there were times when we jumped on a video call so that we could better understand and visualize what they were explaining to us.
What did you find most impressive about them?
We were really impressed with Mark — he really understood what was trying to do and was extremely helpful. In addition, he tried to deliver everything at a reasonable price while maintaining the level of professionalism and quality that we wanted. Overall, he felt like a true partner during the whole process.
Are there any areas they could improve on?
We might’ve gotten better results if we used multiple mics.
Do you have any advice for potential customers?
Make sure to communicate with them ahead of time so that you can go through a bunch of nuances together and better understand what’s needed for the project.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Micropolitical Advertising for Mayoral Campaign
Public Relations
Less than $10,000
Feb. - June 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"What I found most impressive about Crystal Pyramid Productions is their attention to detail and positive working."
Jun 22, 2020
City Council Member, City of Santee
Stephen Houlahan, RN, MSN, MBA, CCS, CCDS
Government
Santee, California
1-10 Employees
Online Review
Verified
A mayoral campaign hired Crystal Pyramid Productions to spread a positive message through micropolitical advertising. They developed the campaign and assisted with video production, editing, and distribution.
Although the election hasn't happened, the mayoral candidate believes he is poised for success thanks to Crystal Pyramid Productions' work. Their team is incredibly effective and adaptable, making the experience a positive one.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
My name is Stephen Houlahan and I am a Santee City Council Member. I have served 4 years on the Santee City Council and I am currently running for Santee Mayor.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Crystal Pyramid Productions?
As a candidate for Santee Mayor, I am challenged with getting my political message to my constituents. Crystal Pyramid Productions provider the knowledge and expertise to solve this challenge through "Micro-Political" Advertising.
What were your goals for this project?
The goal of this project is to spread a positive political message through targeted "micro-political" advertising. Political budgets in local elections don't necessitate the "Mass Media" approach. Therefore; focused advertising is essential.
SOLUTION
How did you select this vendor?
Crystal Pyramid Productions has an impeccable reputation and a record of high quality outputs. Word of mouth advertising let me to contact this vendor.
Describe the scope of their work in detail.
Crystal Pyramid Productions assisted with the development of a "Micro-Political" Advertising campaign for my Santee Mayor candidacy.
What was the team composition?
The team at Crystal Pyramid Production is composed of Mark "the Whiz" Schultz and Patty "Over the" Mooney. They are the perfect team to assist with video production, editing, and distribution for "Micro-Political" Advertising
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The November 3rd Election with dictate the level of success I experience in my campaign for Mayor of Santee. However; I am will on my way to victory with the help of Crystal Pyramid Productions,!
How effective was the workflow between your team and theirs?
Crystal Pyramid Productions are incredibly effective with using a virtual workflow when appropriate. Their commitment to adhering to COVID-19 rules and restrictions when providing on-site service is commendable.
What did you find most impressive about this company?
I found that the most impressive about Crystal Pyramid Productions is their attention to detail and positive working experience. Mark and Patty have the ability to make one comfortable, even during filming.
Are there any areas for improvement?
They have so much experience and they are great to work with! They continue to refine their product!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Updated Campaign Video for Election Nonprofit
Video Production
Confidential
Oct. - Jan. 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"You'll be in good hands."
Nov 7, 2019
Campaign Coordinator, San Diego Clean Elections Campaign
John Hartley
Nonprofit
San Diego, California
Phone Interview
Verified
In this pro-bono project, Crystal Pyramid Productions updated and edited an existing video with current images and statistics to better communicate a non-profit’s mission.
The client reports being more confident while showing the updated video, leading to increased peace of mind. Crystal Pyramid Productions worked quickly and responded to a requested change in a timely manner. Customers can expect a professional, responsive partner.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m a campaign coordinator for the San Diego Clean Elections Campaign. We’re a nonprofit that goes into neighborhoods and works for campaign finance reform.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Crystal Pyramid Productions?
We had an old video we’d use, but there were a lot of outdated images and politicians in it. It became my practice to joke about the age of the video to prepare the audience so they wouldn’t point it out for us. We didn’t have the funds to update it ourselves, but Crystal Pyramid Productions helped us out pro bono.
SOLUTION
What was the scope of their involvement?
They took our video from our website and updated it in their studio. Wherever there were old statistics or images of recognizably out-of-date politicians, they removed them and inserted current visuals. They also cut the runtime down from 15 minutes to eight minutes.
The new video has become part of our regular, central part of our presentation to neighborhood groups and associations.
What is the team composition?
We worked with two people: Mark (CEO, Crystal Pyramid Productions) and Patty (COO and CFO, Crystal Pyramid Productions).
How did you come to work with Crystal Pyramid Productions?
Mark and Patty are part of a local neighborhood group in San Diego, and we actually went to their group to give our presentation without knowing the work the two of them were involved in. I joked about our video being outdated, as I usually did, and they volunteered to help us out with updating it.
How much have you invested with them?
They worked for free, completely pro bono. I have no idea how much it would have cost, but I know we wouldn’t have been able to afford it.
What is the status of this engagement?
We worked together throughout October.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They really helped our campaign. I’ve made one presentation with the new video so far, and it went well. It’s a current video with current references and images. It solved a complaint we'd gotten before, which ran along the lines of: “if your video is outdated, what you’re advocating for must also be outdated.”
How did Crystal Pyramid Productions perform from a project management standpoint?
They were great. There was one issue where they kept one politician in that was recognizable from about 10 years ago, but we asked to eliminate them. They took that person out and added someone that’s current.
What did you find most impressive about them?
That they did this pro bono, out of the goodness of their heart was fantastic. We just didn’t have the funds. They also did excellent work. I can tell where they made changes in the video since I’ve given probably over 1,000 showings of it, but no one else can. Their craftsmanship in inserting new images was great. It’s very professional stuff.
Are there any areas they could improve?
I’m a novice in video production, but they did excellent work and changed something when I requested it.
Do you have any advice for potential customers?
You’ll be in good hands. If you want to capture something at a conference or a presentation – anything you can’t go back and reshoot – they’re the right pick. They’re on top of everything.
RATINGS
5.0
"They did more than I expected and I found it interesting to work with their company. I appreciated and enjoyed their contributions."
Quality
5.0
Service & Deliverables
"They did fantastic, high-quality work."
Schedule
5.0
On time / deadlines
"They took on helping us out in a pretty quick way. There wasn’t any procrastination and we didn’t have to remind them of anything."
Cost
5.0
Value / within estimates
"They worked pro-bono. They didn’t have to work with us but they did."
Willing to Refer
5.0
NPS
"I’d recommend them to anyone. They’re easy-to-work-with, bright, cheerful, and professional.
Video Production for a Law Office
Video Production
$10,000 to $49,999
May 2007 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"The team is upbeat and they care about our work."
Nov 15, 2018
Trial Lawyer, Simpson Law Group
Sean Simpson
Legal
San Diego, California
1-10 Employees
Phone Interview
Verified
Crystal Pyramid shot and edited video, which they packaged for local news broadcast. The scope has expanded to include photography, video testimonials, production, and editing.
The team worked on short notice and complied with strict requirements to create a successful and highly visible video. They have leveraged their expertise and communication skills to create high-quality work. The deliverables have earned positive feedback from internal stakeholders for their value.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m a senior trial lawyer with Simpson Law Group, a national law firm with a focus on personal injury suits.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Crystal Pyramid Productions?
We needed them to capture our clients’ testimonials on video.
SOLUTION
What was the scope of their involvement?
We needed a crew to film the closing argument in a notable case. Crystal Pyramid Productions set up their equipment in the courtroom and followed the rule of keeping the jury offscreen. They edited the video and improved voice audio quality. They then delivered the courtroom video to news stations for broadcast. I’ve since contracted with them to create video interviews of me and testimonials of our clients along with event photography.
What is the team composition?
I worked with a three-person team in the courtroom. Mark (CEO, Crystal Pyramid Productions) was my main point of contact. A technician arranged the equipment and set up the wiring.
How did you come to work with Crystal Pyramid Productions?
I was unable to contact any news stations for coverage and I decided to hire a freelancer. I considered some other firms, but I was impressed by Crystal Pyramid Productions’ interest in the community. They responded quickly and made themselves available the next day. The team showed they were willing to go the extra mile to take on a new project.
How much have you invested with them?
The total cost of our engagement is $30,000–$40,000.
What is the status of this engagement?
We’ve been in an ongoing partnership with Crystal Pyramid Productions since May 2007.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The engagement has been valuable and worthwhile. Crystal Pyramid Productions proved adept at working within the confines of the courtroom. They also photographed our staff during our Christmas party and created a montage of group photos. That received positive feedback and helped our business.
How did Crystal Pyramid Productions perform from a project management standpoint?
They do a good job on short notice. Their scheduling fits my own business model; I sometimes take a case Friday that starts trial the following Monday. They also allow me to work with them during editing.
What did you find most impressive about them?
They have no issue matching my schedule and they are committed to hands-on assistance. They’re our preferred vendor for photo and video because the team is suited to more creative projects. The team is upbeat and they care about our work. I was impressed by their technical capabilities in the courtroom because they set up quickly and worked within a limited space.
Are there any areas they could improve?
I don’t have any criticisms. However, I wish I knew enough about video to provide more input.
Do you have any advice for future clients of theirs?
Clients shouldn’t hesitate to get involved. Let them do their stuff, instead of micromanaging them.
RATINGS
5.0
"I look forward to more opportunities with them. They’re fun."
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
"That was what most impressed me."
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Video Production for Audio Visual Rental Copmany
Video Production
$10,000 to $49,999
Jan. 2002 - Jan. 2017
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They’re experienced, willing to get creative, and have a great attention to detail.”
Jun 20, 2018
CEO, AV San Diego
Chris Roberts
Media
San Diego, California
1-10 Employees
Phone Interview
Verified
Crystal Pyramid has produced and edited a dozen of videos for third-party clients. They also resolved technical issues, such as lighting challenges.
The internal team is happy with the results. Experienced and reliable, Crystal Pyramid went above and beyond to meet all needs, while their excellent communication skills and affordable rates contributed to the ongoing relationship.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm the owner of an audiovisual rental company. We rent audio and visual gear and provide services to companies that are having meetings in hotels and other venues.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Crystal Pyramid?
We needed a company to shoot and edit videos for our clients.
SOLUTION
What was the scope of their involvement?
We've worked on about a dozen of projects with them. They usually spend a day or several days recording an event and then edit the clips, adding graphics when necessary.
What is the team composition?
I usually work with Mark (owner/video producer, Crystal Pyramid Productions) and Patty (co-owner/video producer, Crystal Pyramid Productions), who always have time for me when I need their services.
How did you come to work with them?
I met Mark through the local chamber of commerce. I was considering other companies as well, but Crystal Pyramid seemed to have more experience, so I chose them.
How much have you invested with them?
I spent between $12,000–$15,000.
What is the status of this engagement?
I started working with them in 2002 and we completed our most recent project in 2017.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They've been more than just videographers who can record an event on camera. They know how to fix the lighting issues and other things, which goes beyond simple recording.
How did they perform from a project management standpoint?
They're both great communicators, so we haven't had any issues.
What did you find most impressive about them?
They’re experienced, willing to get creative, and have a great attention to detail.
Are there any areas they could improve?
I can't think of anything.
Do you have any advice for potential customers?
Explain your project thoroughly so that they know what they're trying to accomplish.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"They're great at addressing any challenges that come up, such as lighting, and have excellent attention to detail."
Schedule
5.0
On time / deadlines
"They always meet their deadlines."
Cost
5.0
Value / within estimates
"The price was just right."
Willing to Refer
5.0
NPS
"I'd absolutely recommend them.
Video Production for Financial Advisory Firm
Video Production
Confidential
Jan. 2010 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They’re knowledgeable and professional. The video was made well and came together nicely.”
Jun 1, 2018
Owner, Martin Shapiro Insurance and Financial Services
Martin Shapiro
Financial services
Los Angeles, California
1-10 Employees
Phone Interview
Verified
Crystal Pyramid produced a short video, doing all of the filming and editing. They didn’t write the script but did make a few changes. They used both green screen technology and stock footage.
Crystal Pyramid produced a higher-quality product for less money than what other similar firms offered. They worked quickly and efficiently, finishing the project 2–3 weeks ahead of schedule. The video was exactly as requested and has received positive feedback.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the owner of Martin Shapiro Insurance and Financial Services. We work with business owners, high net worth individuals, and a variety of professionals to help with retirement, benefit, and other financial plans.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Crystal Pyramid Productions?
I wanted to make a video for our website that people could watch to get to know me better.
SOLUTION
What was the scope of their involvement?
Crystal Pyramid made a single video. I provided a script and delivered somewhat of a monologue in front of a green screen, and they filmed, edited, and produced the entire video. The whole thing is about four minutes long.
What is the team composition?
I worked with two people from Crystal Pyramid.
How did you come to work with Crystal Pyramid Productions?
They’ve been my client for a while. When I decided I needed a video, I considered them and a few other companies that approached me. However, Crystal Pyramid had higher-quality products and cost a fraction of the other companies, so I went with them.
What is the status of this engagement?
We worked on this project in 2010.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We don’t run analytics on our website, so I don’t have any quantifiable evidence. The video received a lot of positive feedback from my clients, though. Most of my business is word of mouth, and I know the video helps legitimize me for people who don’t know me personally.
How did Crystal Pyramid Productions perform from a project management standpoint?
They’re great at project management and delivered everything 2–3 weeks before the deadline. They finished the product as discussed, and we had no issues throughout the entire engagement.
What did you find most impressive about them?
They’re knowledgeable and professional. The video was made well and came together nicely. I only had to spend about two hours in front of the camera, and they did everything else.
RATINGS
5.0
"They’re easy to work with and have a wealth of knowledge and experience. They rival any production firm in the country."
Quality
5.0
Service & Deliverables
"They exceeded my expectations."
Schedule
5.0
On time / deadlines
"Everything was on time, and they were easy to schedule with."
Cost
5.0
Value / within estimates
"Crystal Pyramid made a superior product for a fraction of the price that other firms charged."
Willing to Refer
5.0
NPS
"I've referred them for years.
Video Production for Film Studio
Video Production
$10,000 to $49,999
July 2012 - July 2017
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“We're so happy with their work that we continue to hire them whenever we need a vendor in San Diego.”
May 29, 2018
Owner, Film Studio
Anonymous
Arts, entertainment & music
Los Angeles, California
11-50 Employees
Phone Interview
Verified
Crystal Pyramid works on various film projects in San Diego as needed, providing camera equipment, production, planning, and post-production services.
Crystal Pyramid brings lots of experience and high-quality production services to the table on every project. Proactive, organized, and timely in their approach, working with their team continues to be a pleasure and seamless process each time.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I the CEO of a film company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Crystal Pyramid Productions?
We needed additional film production help for some projects we had in the San Diego area.
SOLUTION
What was the scope of their involvement?
Crystal Pyramid helped us complete four or five projects in San Diego by providing additional event production and filming support, including camera equipment and post-production services. They were also involved in the creative planning of projects as needed.
What is the team composition?
I usually work with about two people on their team who coordinate with other staff.
How did you come to work with Crystal Pyramid Productions?
They were referred to me from another company we work with.
How much have you invested with them?
We've invested more than $10,000 over the course the engagement.
What is the status of this engagement?
We first worked with them in July 2012, and our most recent project with them was completed around July 2017.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Crystal Pyramid provides high-quality production services. We're so happy with their work that we continue to hire them whenever we need a vendor in San Diego.
How did Crystal Pyramid Productions perform from a project management standpoint?
They're great at managing their work and getting tasks done on time; I don't have to micromanage them at all.
What did you find most impressive about them?
They bring many decade's worth of experience to the table, which is evident in the work they produce.
Do you have any advice for potential customers?
Be clear and straightforward with your project goals, and try to provide them with as much information as possible.
RATINGS
5.0
"They've been great to work with across the board."
Quality
5.0
Service & Deliverables
"They deliver on their promises."
Schedule
5.0
On time / deadlines
"They get everything done on time without needing reminders."
Cost
5.0
Value / within estimates
"There are no hidden costs in their fees."
Willing to Refer
5.0
NPS
"We've had nothing but good results, so I'd definitely recommend them.
Video Production for Online Learning Program
Audio ProductionProduct DesignVideo Production
Less than $10,000
Sep. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They provide individualized and innovative solutions with quick turnaround times and abundant, informative guidance."
Nov 15, 2024
President, Ursa Health Consortium
Reese Nicolini
Education
San Diego, California
1-10 Employees
Online Review
Verified
Crystal Pyramid Productions has been hired to produce various videos for an online learning program. The team works on AV recordings and provided postproduction support.
Crystal Pyramid Productions has delivered all videos on time and is very prompt in implementing edits and addressing the client's questions. Moreover, the team's personal approach and ability to produce high-quality videos tailored to the client's specific needs have been commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President of Ursa Health Consortium
Describe what your company does in a single sentence.
We offer an online course to teach Physicians legal issues.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Crystal Pyramid Productions to accomplish?
Clear and consice video with professional editing
SOLUTION
How did you find Crystal Pyramid Productions?
Online Search
Why did you select Crystal Pyramid Productions over others?
High ratings
Close to my geographic location
Great culture fit
How many teammates from Crystal Pyramid Productions were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Crystal Pyrimid was present for the entirety of the AV recording and editing/post production. They provide individualized and innovative solutions with quick turnaround times and abundant, informative guidance.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
On time delivery of all videos with propt editing and quick response to all queries.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Entirely responsive and empathetic, which was essential to my buisiness.
What was your primary form of communication with Crystal Pyramid Productions?
In-Person Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Individualized approach, well tailored interventions and great 30,000 foot perspective.
Are there any areas for improvement or something Crystal Pyramid Productions could have done differently?
I find no areas require change.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Dont esewaste your time on the 5 freeway to LA when these local gems are available! th
Video Production for Healthcare Company
Broadcast VideoVideo Production
Less than $10,000
Oct. - Dec. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The production team responded to our needs very timely and professionally."
Oct 1, 2024
CEO, Healthcare Company
Anonymous
Healthcare
San Diego, California
1,001-5,000 Employees
Online Review
Crystal Pyramid Productions provided informational video content for a healthcare company. The team developed the script, filmed scenes, and produced the videos.
The videos welcome, orient, and educate the client's customers. Crystal Pyramid Productions delivered the project on time and responded to the client's needs promptly and professionally. The team's dedication, professionalism, and passion were hallmarks of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chief Experience Officer of a healthcare company
Describe what your company does in a single sentence.
Healthcare
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Crystal Pyramid Productions to accomplish?
Create welcoming and informational content for our customers
Create educational content for our customers
SOLUTION
How did you find Crystal Pyramid Productions?
Referral
Other
Why did you select Crystal Pyramid Productions over others?
Close to my geographic location
Pricing fit our budget
Referred to me
How many teammates from Crystal Pyramid Productions were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Develop script, film scenes, and produce video.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The videos are currently being used to welcome, orient, and educate our customers to our hospital and programs.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, the project was delivered on time and the production team responded to our needs very timely and professionally.
What was your primary form of communication with Crystal Pyramid Productions?
In-Person Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Dedication, passion, and quality of work.
Are there any areas for improvement or something Crystal Pyramid Productions could have done differently?
Not for our project.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Locations (2)
7323 Rondel Court San Diego, California 92119San Diego, CA,
United States92119
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