Digital Agency, Specializing in digital innovation

Crown Tech is a digital agency that specializes in digital innovation and technological services. Based in Greater Copenhagen, Denmark, we are a progressive team made up of creative, passionate and dedicated tech experts.

We know well that it is virtually impossible for a business to thrive without making use of digital technology in this contemporary world and as a result, we have come up with a mission to help transform your business by providing effective solutions that fit your company’s vision.

 
$5,000+
 
< $25 / hr
 
2 - 9
 
Undisclosed
Show all +
Farum, Denmark
headquarters
  • Nygårdterrasserne 273 E
    Farum 3520
    Denmark

Portfolio

Key clients: 
Tsaheelcom, BICA Leasing Danmark A/S, Impact Learning ApS, Bethlehem Star
Hotel Booking System Image

Hotel Booking System

About the Project

Tsaheelcom is an inner hotel management software that’s used by different hotels in the MENA region. Everything from room reservations to accounting and other services is managed through this system.

Problem

The old offline solution that was used by most hotels was slow, inefficient, hard to manage and can’t be accessed remotely. A new powerful system was

needed to make managing the hotels easier.

Our Solutions

We provide a complete service that included setting a strategy for this new SaaS product, selecting the appropriate technology stack, studying other hotel systems, working with industry experts and developing the product.

One of the features that make this software unique is the ability to manage multiple hotels from the same dashboard, which is accessible from the web platform or the mobile app. In addition to the numerous features of the platform’s web version, we’ve developed an app that allows both the hotels’ staff and their clients to use the system on the go.

Customers can use the app to do things like requesting different services or making contact the hotel’s reception to inquire about anything.

The hotel’s staff can also use the app to check different tasks that are assigned to them, like rooms that need to be cleaned. They can also update the status of these rooms after they’ve cleaned them.

Website Development for Leasing Company Image

Website Development for Leasing Company

Website Development for Leasing Company

Travel & Tourism Booking Platform Image

Travel & Tourism Booking Platform

Travel & Tourism Booking Platform

Website for tour and travel agency Image

Website for tour and travel agency

Website for tour and travel agency

Ordering Grocery App Image

Ordering Grocery App

Order your grocery from your home

Point of Sale Image

Point of Sale

Point of Sale

E-commerce Solution for Retail Shop Image

E-commerce Solution for Retail Shop

E-commerce Solution for Retail Shop with Virtual shopping feature

Reviews

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Dev for Tourism Platform

“Before implementing new features, Crown Tech always took the time to understand the principles behind them.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2014 - Ongoing
Project summary: 

Crown Tech developed the SaaS for a hotel-booking provider. In addition to standard booking capacities, it also features a check-in management functionality. The team of ten developers had weekly meetings.

The Reviewer
 
2-10 Employees
 
Saudi Arabia
Hassan Al Mutawah
CEO, TsaheeLcom
 
Verified
The Review
Feedback summary: 

Crown Tech has delivered the core service offering of the business. Over time, they’ve become a valuable partner instead of just a service provider. Ensuring that they understand the challenge before launching development, they’ve efficiently allocated resources to execute good-quality work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a booking platform for hotels and airplanes. The system also allows for the internal management of hotels.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Crown Tech?

We were looking for a partner to develop our software.

SOLUTION

What was the scope of their involvement?

Crown Tech developed our booking platform. Functionally similar to Expedia and others, it allows users to make reservations for hotels and airplanes. It features additional functionality: check-in and check-out management. From booking to check-in to check-out, users can rely on the app for the entire process. They’d no longer have to go to the front desk.

What is the team composition?

Crown Tech assigned ten people to our project.  

How did you come to work with Crown Tech?

They were recommended to us by some friends who’d worked with them before. After consulting with them, we found that they’d be a great fit for our specific requirements. We started this project almost five years ago, and we’ve been very happy with Crown Tech so far.

How much have you invested with them?

We’ve spent at least $120,000.

What is the status of this engagement?

We started working with Crown Tech in May 2014. We’ve had a long-term relationship with them for maintenance and upgrades.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We now consider Crown Tech a business partner, rather than a third-party development company. We’re more than satisfied with their development team because they understand our business, are great collaborators, and provide good quality of work. In addition to being cost-effective, they’ve delivered results on time and have provided great suggestions.

We haven’t been without a few misunderstandings, but they’ve always been professional in handling these situations. At the end of the day, we’ve worked really well together as a team.

How did Crown Tech perform from a project management standpoint?

They efficiently allocated their resources based on the manhours required, and they kept us updated on project progress. We have weekly meetings, and they carefully document our notes. They’ve commented out the code so that if we decide to go to another company for development, their developers could easily understand it.  

What did you find most impressive about them?

Before implementing new features, Crown Tech always took the time to understand the principles behind them. They took the time to understand the challenge before constructing a solution. I found this strategy to be very effective.

Are there any areas they could improve?

They could employ external resources to enhance their UI capabilities.

Do you have any advice for future clients of theirs?

Clients should have no reservations in approaching Crown Tech. They’re professional in handling projects. They understand requirements, communicate with end-user to gather information, document the process and workflow, and get approval before actually starting coding. They’re flexible on payment terms. I’d definitely recommend Crown Tech to any of my friends who need development.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer