What evidence can you share that demonstrates the impact of the engagement?
We now consider Crown Tech a business partner, rather than a third-party development company. We’re more than satisfied with their development team because they understand our business, are great collaborators, and provide good quality of work. In addition to being cost-effective, they’ve delivered results on time and have provided great suggestions.
We haven’t been without a few misunderstandings, but they’ve always been professional in handling these situations. At the end of the day, we’ve worked really well together as a team.
How did Crown Tech perform from a project management standpoint?
They efficiently allocated their resources based on the manhours required, and they kept us updated on project progress. We have weekly meetings, and they carefully document our notes. They’ve commented out the code so that if we decide to go to another company for development, their developers could easily understand it.
What did you find most impressive about them?
Before implementing new features, Crown Tech always took the time to understand the principles behind them. They took the time to understand the challenge before constructing a solution. I found this strategy to be very effective.
Are there any areas they could improve?
They could employ external resources to enhance their UI capabilities.
Do you have any advice for future clients of theirs?
Clients should have no reservations in approaching Crown Tech. They’re professional in handling projects. They understand requirements, communicate with end-user to gather information, document the process and workflow, and get approval before actually starting coding. They’re flexible on payment terms. I’d definitely recommend Crown Tech to any of my friends who need development.
Crown Tech has delivered the core service offering of the business. Over time, they’ve become a valuable partner instead of just a service provider. Ensuring that they understand the challenge before launching development, they’ve efficiently allocated resources to execute good-quality work.