Digital Agency, Specializing in digital innovation
Crown Tech is a digital agency that specializes in digital innovation and technological services. Based in Greater Copenhagen, Denmark, we are a progressive team made up of creative, passionate and dedicated tech experts. We know well that it is virtually impossible for a business to thrive without making use of digital technology in this contemporary world and as a result, we have come up with a mission to help transform your business by providing effective solutions that fit your company’s vision.
Focus
Portfolio
Tsaheelcom, BICA Leasing Danmark A/S, Impact Learning ApS, Bethlehem Star
Hotel Booking System
About the Project
Tsaheelcom is an inner hotel management software that’s used by different hotels in the MENA region. Everything from room reservations to accounting and other services is managed through this system.
Problem
The old offline solution that was used by most hotels was slow, inefficient, hard to manage and can’t be accessed remotely. A new powerful system was needed to make managing the hotels easier.
Our Solutions
We provide a complete service that included setting a strategy for this new SaaS product, selecting the appropriate technology stack, studying other hotel systems, working with industry experts and developing the product.
One of the features that make this software unique is the ability to manage multiple hotels from the same dashboard, which is accessible from the web platform or the mobile app. In addition to the numerous features of the platform’s web version, we’ve developed an app that allows both the hotels’ staff and their clients to use the system on the go.
Customers can use the app to do things like requesting different services or making contact the hotel’s reception to inquire about anything.
The hotel’s staff can also use the app to check different tasks that are assigned to them, like rooms that need to be cleaned. They can also update the status of these rooms after they’ve cleaned them.
Website Development for Leasing Company
Website Development for Leasing Company
Travel & Tourism Booking Platform
Travel & Tourism Booking Platform
Website for tour and travel agency
Website for tour and travel agency
Ordering Grocery App
Order your grocery from your home
Point of Sale
Point of Sale
E-commerce Solution for Retail Shop
E-commerce Solution for Retail Shop with Virtual shopping feature
Reviews
the project
Dev for Tourism Platform
“Before implementing new features, Crown Tech always took the time to understand the principles behind them.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the owner of a booking platform for hotels and airplanes. The system also allows for the internal management of hotels.
What challenge were you trying to address with Crown Tech?
We were looking for a partner to develop our software.
What was the scope of their involvement?
Crown Tech developed our booking platform. Functionally similar to Expedia and others, it allows users to make reservations for hotels and airplanes. It features additional functionality: check-in and check-out management. From booking to check-in to check-out, users can rely on the app for the entire process. They’d no longer have to go to the front desk.
What is the team composition?
Crown Tech assigned ten people to our project.
How did you come to work with Crown Tech?
They were recommended to us by some friends who’d worked with them before. After consulting with them, we found that they’d be a great fit for our specific requirements. We started this project almost five years ago, and we’ve been very happy with Crown Tech so far.
How much have you invested with them?
We’ve spent at least $120,000.
What is the status of this engagement?
We started working with Crown Tech in May 2014. We’ve had a long-term relationship with them for maintenance and upgrades.
What evidence can you share that demonstrates the impact of the engagement?
We now consider Crown Tech a business partner, rather than a third-party development company. We’re more than satisfied with their development team because they understand our business, are great collaborators, and provide good quality of work. In addition to being cost-effective, they’ve delivered results on time and have provided great suggestions.
We haven’t been without a few misunderstandings, but they’ve always been professional in handling these situations. At the end of the day, we’ve worked really well together as a team.
How did Crown Tech perform from a project management standpoint?
They efficiently allocated their resources based on the manhours required, and they kept us updated on project progress. We have weekly meetings, and they carefully document our notes. They’ve commented out the code so that if we decide to go to another company for development, their developers could easily understand it.
What did you find most impressive about them?
Before implementing new features, Crown Tech always took the time to understand the principles behind them. They took the time to understand the challenge before constructing a solution. I found this strategy to be very effective.
Are there any areas they could improve?
They could employ external resources to enhance their UI capabilities.
Do you have any advice for future clients of theirs?
Clients should have no reservations in approaching Crown Tech. They’re professional in handling projects. They understand requirements, communicate with end-user to gather information, document the process and workflow, and get approval before actually starting coding. They’re flexible on payment terms. I’d definitely recommend Crown Tech to any of my friends who need development.
Crown Tech has delivered the core service offering of the business. Over time, they’ve become a valuable partner instead of just a service provider. Ensuring that they understand the challenge before launching development, they’ve efficiently allocated resources to execute good-quality work.