What was the scope of their involvement?
I conducted research for several years prior to approaching CrossComm. I provided them with a set of wireframes I had developed with the Office of Technology Transfer at the University of Michigan. I explained the features I wanted to include and we worked collaboratively to outline the app’s specifications.
We worked together on content creation and they then produced a Buddybuild so I could provide feedback throughout the development phase.
I was focused on two key features. First, I wanted patients to be able to compile a detailed report of their symptoms. Based on a list I provided, CrossComm built a function that allows users to monitor the severity and frequency of their symptoms on a daily basis. A similar feature was created for keeping track of medication schedules.
Secondly, I wanted the app to include graphs to convey information in a clear, visual way. The app allows users to toggle between weekly and monthly charts to highlight long-term symptom changes. The graphs also highlight whether patients are adhering to their medications over time.
Patients can show these graphs to their physician, improving the partnership between doctor and patient.
CrossComm submitted our application to the App Store, and while our initial funding applied only to iOS development, we now plan to move forward with an Android version.
What is the team dynamic?
I have direct contact with the owner, Don Shin, as well as three or four other members of the team. We also had a chief developer and a chief engineer assigned to our project, depending on the project’s phase.
How did you come to work with CrossComm?
Our university has a mentor-in-residence who assists staff with technology needs. I worked with him throughout my research, and he suggested a number of developers when it came time for production.
While his shortlist primarily focused on local companies, he also included CrossComm after hearing positive things and meeting the owner. I prefer in-person meetings, so I was hesitant to work with a vendor based outside of Michigan. Still, after interviewing every company, it was clear that CrossComm was easily the best option.
How much have you invested with them?
Our first build cost $60,000, and the subsequent build is expected to cost $35,000.
I'm in the process of applying for additional funding so that we can add new features and expand the app.
What is the status of this engagement?
We started working together in August 2017 and our relationship is ongoing.