Brain-made solutions

Cross and its people create custom software tailored to your needs, analyse Big Data to gain often unexpected and eye-opening insights for your business as well as integrate and modernize your IT systems. All with a pedigree of a stable, family run business since 1988. Tell us your story and we will help you unearth potential and create a product.

 

WHO WE ARE

Cross is one of the most experienced IT companies in Poland. We specialize in development and implementation of innovative custom solutions. Our company attracts top talent. This creative and highly experienced team of software engineers has skills across multiple programming languages and technologies. This translates to high performance solutions, which enable our clients to succeed. Our customer-centric focus helps us deliver value while creating and nurturing long-term relationships.

 

WHAT WE DO

We help our clients turn their ideas and business needs into smart, one-of-a-kind products. We take advantage of cutting-edge technologies and our decades-long expertise to offer a wide range of services from concept and strategy, to design, implementation and support of custom-made solutions. Besides that you should reach out to us should you be in need of technology consulting, data analysis, system integration or QA and testing. We are highly specialized in competitive, technology- and data- driven industries of Utilities and Banking.

 
$5,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
1988
Show all +
Warsaw, Poland
headquarters
  • Zygmunta Słomińskiego 15
    Warsaw, MZ 001-95
    Poland
other locations
  • Katowicka 32
    Opole, OP 45-061
    Poland
  • Blankeneser Landstraße 2a
    Hamburg, SH 22587
    Germany

Portfolio

Key clients: 
PGNiG SA, PSG, EWE, Vervis, Elektrix, PKO Bank Polski, Nestle  

Reviews

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Custom Software Development for Utilities Company

“CROSS sp. z o.o. created the most important software that’s being used in our company.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000,000+
 
2007 - Ongoing
Project summary: 

CROSS sp. z o.o. developed bespoke management software that includes e-commerce functionality. They continue to enhance and test the system.

The Reviewer
 
200 - 500 Employees
 
Warsaw, Poland
Director, Utilities Company
 
Verified
The Review
Feedback summary: 

The sophisticated system has streamlined operations, boosted business growth, and proven indispensable to internal staff. CROSS sp. z o.o.’s team continues to impress with their technical expertise and constant availability.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of one of the leading utility companies in Poland.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CROSS sp. z.o.o.?

We needed someone to develop a complex system to enable us to run our business more efficiently.

SOLUTION

What was the scope of their involvement?

CROSS sp. z o.o. built a custom system for our employees and connected it with external and internal tools. The system allows us to sell our products, make reports, record consumption, generate invoices, and do debt collection. They continue to develop new features for the system.  

What is the team composition?

We’ve worked with 10 or more engineers and five analysts. We work with an additional 30–40 people from CROSS sp. z o.o. whenever we need to test new functionalities.

How did you come to work with CROSS sp. z.o.o.?

My colleagues had done smaller projects with CROSS sp. z o.o., and they were fully satisfied with their work.

How much have you invested with them?

We’ve spent over $1 billion on their services.

What is the status of this engagement?

We started working together in 2007, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

CROSS sp. z o.o. created the most important software that’s being used in our company. We can’t operate without this system.

How did CROSS sp. z.o.o. perform from a project management standpoint?

The CROSS sp. z o.o. team is always available on the telephone, even during weekends and in the middle of the night. They are always willing to help us.

What did you find most impressive about them?

They have the best qualifications.

Are there any areas they could improve?

I only have good memories connected with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are always on time even when there are difficulties.
  • 5.0 Cost
    Value / within estimates
    It has been good value for the money.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Invoicing Software Dev for Energy & Electricity Company

“CROSS sp. z o.o is truly passionate about their work and committed to securing success for their customers.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. 2012 - Mar. 2013
Project summary: 

CROSS sp. z o.o developed custom versions of invoicing software to track customer interactions, including a version for an electricity product. They consistently update the system to ensure legal compliance. 

The Reviewer
 
51 - 200 Employees
 
Poznan, Poland
Mariusz Radosh
IT Manager, EWE Polska
 
Verified
The Review
Feedback summary: 

CROSS sp. z o.o yielded best-in-class results by consistently updating and adapting the deliverable they produced to encapsulate new requirements and changing regulations. They invested time and effort in the initial preparatory stages to keep all parties informed of the plan.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the IT manager at EWE Polska, an energy and electric company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CROSS sp. z o.o.?

We needed someone to develop invoicing software for us.

SOLUTION

What was the scope of their involvement?

CROSS sp. z o.o developed invoicing software to help us keep customer records from the initial agreement across the whole spectrum of our contact. They also created a version of the software adopted specifically for an electricity product.

Two years ago, we developed a website to increase our partners’ potential to sell our product to business customers. Through the website, they can input data about client agreements.

CROSS sp. z o.o has a very strong understanding of our type of business. Due to the extensive rules about selling gas in Poland, the invoicing system is very complicated. There are few similar companies like ours on the Polish market. 

CROSS sp. z o.o evaluated the project to improve our system was very well organized. They prepare everything according to the law. A disadvantage of the product is that it had been prepared a long time ago, so the technology isn’t the best current option on the market.  The next project they will deliver uses top-tier technology, though.

The law frequently changes, so CROSS sp. z o.o adapts the software accordingly. Our business has grown in the electricity and gas sales areas of the free market, so they prepared new tools per the new requirements.

Since 2012, they have implemented new products that use web-based technology. They also have kept existing ones are up to date. We’ve discussed implementing blockchain technology as a next step.

What is the team composition? 

The team includes two software developers and three hardware experts. The invoicing people also work very closely with CROSS sp. z o.o and mainly lead the project together with them.  

How much have you invested with them?

We spent $300,000.

What is the status of this engagement?

We worked together on the first project from March 2012–March 2013. We have ongoing development efforts to build new features and functionality for the market.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We changed the software from the original German systems, applications, and products (SAP) version we had at the beginning. The main reason we modified it was it is difficult to adapt to changing business rules. 

CROSS sp. z o.o satisfied our goals by changing the business approach directly within the system directly to comply with new regulations. They accomplished our objectives according to the budget and schedule we set. All of their work was very well done. Our holdings company in Germany was also involved in the project.

Based on a keen knowledge of our business, CROSS sp. z o.o came with their own ideas to improve our business. We don’t want our cooperation to change at all over the coming years.

How did CROSS sp. z o.o. perform from a project management standpoint?

CROSS sp. z o.o was very skilled at preparing for our project, which was a big advantage. Even though we were slightly irritated we had to spend time planning, it yielded the best results possible.

They spent many hours on careful planning and organization. The team used thorough documentation to ensure both sides understood each other accurately.

In the end, both of our teams knew exactly what needed to be done. They always informed us about approximately how much time the project would take. 

What did you find most impressive about them?

CROSS sp. z o.o is truly passionate about their work and committed to securing success for their customers. They are very goal- and business-focused and professional. Whenever we ask them to do something, they share other ideas as well to make sure we never go in the wrong direction.

They invested time and effort in analyzing their team’s performance and procedures as they strived to meet best practices and benchmark assessments. I never found our collaboration to be problematic or inadequate.  

Are there any areas they could improve?

At times, we would have liked to have better tools for project management. The team’s biggest challenge was a lack of resources, which posed obstacles when we asked them to get things done earlier than originally planned. 

Even though migrating to the new platform and switching to the latest technology was difficult, they made everything work perfectly.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer