CRM Masters Infotech LLP

BACKGROUND

Please describe your company and position.

I am the Chief Administrative Officer of a Construction & Consulting Firm

Describe what your company does in a single sentence.

We have been offering quantity surveying, construction cost management, project management, and other property consulting services since 1970. We advises private property owners, developers, home builders, banks, healthcare providers, schools, hotels, religious organisations, and institutional investors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRM Masters Infotech LLP to accomplish?

• CRM Set Up For Our Contacts

SOLUTION

How did you find CRM Masters Infotech LLP?

Online Search

Why did you select CRM Masters Infotech LLP over others?

• High ratings
• Pricing fits our budget
• Good value for cost

How many teammates from CRM Masters Infotech LLP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project comprises creating a Zoho CRM that will assist us in the pipeline of our leads system. This benefit for sales team as well as marketing. It help us in customer engagement, team management, task assignment, workflow automation. 

In order to solve our company problems, Mr. Vishal A, Director (CRM Masters), help us in every possible way. He We had meeting with him and their Manager Gurnam also helped in getting the things in pipeline.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our project with CRM Masters is managed by the team member of 5 persons, who are expertise in the building zoho crm. They are all very attentive and experienced. Although I don't have much meeting with the other team member, we have only meeting with the project manager of company. They deliver my project on time and without any extra or hidden charges.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have made the virtual meeting for the project management. From time to time we made a quick discussion session that helps in the better understanding of what we require in our CRM System. After CRM Masters getting our company requirement, they immediately start the work of changes. Talking about the project delivery they deliver the project on time.

What was your primary form of communication with CRM Masters Infotech LLP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I really like the way they work because they have done every task in the proper sequence. Also I really appreciate their work because my project deadline is for 8 months and they deliver the project with 7 months.

Are there any areas for improvement or something CRM Masters Infotech LLP could have done differently?

While working with the CRM Masters Infotech LLP, We don't found any area that require improvements.