Custom Software & Web Dev & Design for Business Consultancy
- Custom Software Development UX/UI Design Web Development
- $50,000 to $199,999
- Jan. 2023 - Sep. 2024
- Quality
- 4.5
- Schedule
- 4.0
- Cost
- 4.5
- Willing to Refer
- 5.0
"Their ability to combine technical expertise with a genuine interest in the impact of our work set them apart."
- Other industries
- Atlanta, Georgia
- 1-10 Employees
- Online Review
- Verified
Crispy Software Solutions developed and designed custom software and a marketing website for a business consultancy. The team was responsible for creating an applicant management and grant reporting solution.
Crispy Software Solutions delivered a comprehensive software solution that transformed the client's ability to manage complex grant programs. The team demonstrated exceptional project management skills, responsiveness, and commitment. They were also highly adaptive and knowledgeable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of Best 30 Seconds & Skilled Strategy Consultants
Describe what your company does in a single sentence.
Our company, Skilled Strategy Consultants, manages workforce development programs that bridge the gap between underrepresented communities and skilled trades, focusing on recruitment, training, and job placement.
Through our partnership with organizations like the IBEW and DOEE, we aim to create opportunities for individuals to gain hands-on experience and secure sustainable careers in the electrical and construction industries. Our program not only provides training and mentorship but also leverages cutting-edge technology to track progress, report compliance, and deliver impactful results.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Crispy Software Solutions to accomplish?
- Build both a marketing website as well as a full fledged applicant interest tracking system for the Washington DC/Baltimore area building trades unions.
SOLUTION
How did you find Crispy Software Solutions?
Online Search
Why did you select Crispy Software Solutions over others?
- High ratings
- Deep knowledge of the systems needed
How many teammates from Crispy Software Solutions were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Crispy Software Solutions has been instrumental in building a robust, custom software solution designed specifically to meet the needs of our workforce development and grant management programs. The primary objective of this project was to create a comprehensive and user-friendly platform that streamlines:
- the recruitment
- onboarding
- management of applicants
- ensuring compliance with grant reporting requirements.
The software integrates seamlessly with our daily operations, enabling us to track program participants, manage grant activities, and generate detailed reports for stakeholders in real-time.
Key Deliverables:
- Custom Grant Management System:
- Developed a centralized platform to manage all aspects of grant compliance, including tracking expenditures, milestones, and deliverables.
- Created automated reporting tools to meet stringent compliance standards, reducing manual work and ensuring accuracy in reporting to our partners, including the DOEE.
- Applicant Tracking System (ATS):
- Designed and implemented a robust ATS that tracks every step of the applicant journey, from initial application through training and job placement.
- Integrated tools that allow recruiters to update applicant statuses, manage communications, and generate key performance metrics to optimize the recruitment process.
- Data Visualization and Dashboards:
- Developed customized dashboards to visualize key data metrics for grant managers and stakeholders, providing instant access to critical information such as program impact, applicant demographics, and financial tracking.
- Enabled secure access for various user roles, including internal teams, grant partners, and trade unions, to interact with relevant data and analytics.
- Automated Reporting and Compliance Tools:
- Built features that automatically generate compliance reports, budget breakdowns, and monthly status updates, ensuring that all reporting is accurate and submitted on time.
- Created a system that tracks and logs all grant-related activities, enhancing transparency and accountability.
- Secure Web Applications:
- Developed secure, role-based web applications that allow participants and partners to access program data, request services, and interact with training materials, all while maintaining data security and privacy.
- Designed the interface with a mobile-first approach, recognizing the high usage of mobile devices among our workforce, ensuring ease of access and high adoption rates.
- User-Friendly Interface for Non-Technical Users:
- Implemented intuitive interfaces that simplify data entry, analysis, and action-taking for users who may not be technically proficient, enabling seamless onboarding of new grant managers and staff.
- Developed user guides and provided training sessions to ensure all users can maximize the functionality of the software.
This comprehensive software solution has transformed our ability to manage complex grant programs, significantly improving our efficiency, compliance, and overall impact in connecting individuals to life-changing career opportunities in the skilled trades.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We received the full support and buy-in of what we built from the Washington DC/Baltimore area building trades unions. We saw:
- Increased Applicant Engagement: The custom Applicant Tracking System (ATS) increased applicant engagement by approximately 40% by streamlining the application process, automating follow-ups, and providing transparent status updates to participants.
- Enhanced Reporting Efficiency: Automated reporting tools reduced the time required to generate compliance reports by over 70%, ensuring timely submission of accurate reports to grant partners and stakeholders, with zero missed deadlines.
- Significant Data Management Improvement: The implementation of secure data dashboards and visualizations improved data accuracy and management, resulting in a reduction in data discrepancies and manual entry errors.
- Successful Integration and Compliance: The software's compliance tracking and reporting features met all grant requirements, contributing to our successful continuation of funding and meeting all regulatory standards set by our partners.
- Increased Recruitment Efficiency: By utilizing real-time data analytics, the recruitment team was able to identify and target key demographics more effectively, resulting in a substantial increase in qualified applicants to the apprenticeship program.
- Cost Savings and Resource Optimization: The system's automation and streamlined processes resulted in an estimated 25% reduction in administrative overhead, allowing the reallocation of resources to other critical program areas.
This will likely lead to continued partnership and opportunities with the Washington DC/Baltimore area building trades unions.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Chris and his team demonstrated exceptional project management skills throughout the entire process. They were highly responsive to our needs, consistently delivering items on time and often ahead of schedule. Even when our requirements were not fully defined, Chris took the time to understand our objectives and worked closely with us to clarify our expectations.
His team thoroughly analyzed our needs and proactively brought forward innovative solutions that we hadnโt initially considered, showcasing their expertise and commitment to delivering a tailored and highly effective system. Their ability to anticipate challenges and present thoughtful, well-considered options made the project run smoothly and ensured we received a solution that exceeded our expectations.
What was your primary form of communication with Crispy Software Solutions?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
Chris and his team stood out for their exceptional knowledge of the tools needed to build our systems, paired with a deep understanding of the vision behind our grant work. They didnโt just focus on the technical aspects; they actively contributed ideas to enhance the final product, aligning it closely with our goals.
Working with them was a pleasure; they were highly adaptable to our schedules and timelines, making the collaboration seamless and enjoyable. Their ability to combine technical expertise with a genuine interest in the impact of our work set them apart and made them invaluable partners in our project.
Are there any areas for improvement or something Crispy Software Solutions could have done differently?
While our overall experience was positive, there were a few instances where communication could have been improved. There were times when Chris and his team needed decisions or information from us to move forward, but we weren't always aware they were waiting on our input. A simple reminder or follow-up could have prevented delays, ensuring the project stayed on track.
While we acknowledge our role in making timely decisions, a bit more proactive communication would have helped keep things moving smoothly.
RATINGS
-
Quality
4.5Service & Deliverables
-
Schedule
4.0On time / deadlines
-
Cost
4.5Value / within estimates
-
Willing to Refer
5.0NPS
