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    Kwai Chung, Hong Kong, Hong Kong S.A.R., China
    +852 3168 5822

Developing Mobile Innovation

4.7
11 reviews

At Creole Studios we've been super passionate about creating apps & software systems for businesses of all sizes across the globe. We don't aim to work on 100s of projects a year, instead we wish to work on a few projects that though the hearts of hundreds of thousands of people. With a team that's deeply evangelical about all modern day technologies, we've set out to help any business that's looking to create a mobile app, or a web app, or a cloud app.

 

It is an absolute privilege for us to get such amazing opportunities to work with such cool people. We thank each and every client of ours from the bottom of our hearts. Your words here mean a lot to us. On good days we'll count these words in our blessings and revere the brilliant team due to which all this was possible. And on tough days, we'll find inspiration in these words and motivate ourselves to try harder the next day.

Our Technical Areas of Expertise :

  • Mobile App Design and Development
  • Web Application Development
  • Cloud App Development
  • Website / Branding / Conversion Optimization
  • SEO and PPC
  • Technological Consulting

 

READ MORE...
 
$10,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2014
Show all +
Kwai Chung, Hong Kong, Hong Kong S.A.R., China
headquarters
  • Room B, 7/F, Kwai Shing Industrial Building Phase 1, 36-40 Tai Lin Pai Road
    Kwai Chung, Hong Kong
    Hong Kong S.A.R., China
    +852 3168 5822
other locations
  • F-4, Navrang Complex, Swastik Cross Road, CG Road, Navrangpura
    Ahmedabad 380009
    India
    079-400-86120
  • M9,10 Al Ibrahem Center, Ibn Khaldoun Street
    Hawally
    Kuwait

Portfolio

Key clients: 

Trident FC, Unibuy, Khalsa Aid Org, Wahida Finlay Hypnotherapy, Binacor LLC, Varomatic, Aetrex, activeLife USA, meatballerz, swimscarf, foot.com, Warner music, Aetrextechnology, footprints.aetrex.com, Pret-a-dress, B1G1, CultureTruck, Shotz7, MarieDiamond, CheckMyTension, Go Yellow boots, Impact Now, Relaxis, Amibalanced, Fast Focus, Madison Partners, Qs Flies, Homex, Status maids, Asgtg, TDAP, NYonAir, indoor smokers, Panduit

Loop Finder

Find hearing loop enabled venues near you and request hearing loops with your iPhone.

Yellowboots

Yellowboots organizes your travel plans in one place.

Unideal

Uni Deal is application for jobs.

Shotz7

Watch the best short films online for free with shotz7.

Equiplaza

Equiplaza is a application where you can sell ​​or exchange all your Reitsportartikel with just a few clicks.

Khalsa Aid

Khalsa Aid is an international NGO with the goal to provide humanitarian aid in disaster areas and civil conflict zones around the world.

B1G1

B1G1 is a social enterprise and non-profit organisation with a goal to create a world full of giving.

Which Wich

Which Wich Superior Sandwiches is an American fast casual restaurant chain specializing in sandwiches and salads. It has its headquarters in Downtown Dallas, Texas.

Reviews

4.7
11 reviews
Sort by

WordPress Dev for Public Media Influence Company

“They did high-quality work and were incredibly patient with us.”

 

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. 2017 - May 2018
Project summary: 

Creole Studios built a brand new website on WordPress, integrating features such as affiliate links, videos, and banner ads. The site launched in May, and plans are in the works for a consulting partnership.

The Reviewer
 
1-10 Employees
 
Washington, California
Business Manager, Influencer Company
 
Verified
The Review
Feedback summary: 

They’re responsive and have excellent project management skills. The new website is much faster, and viewers say they like it far more than the old version. The entire team is friendly and helpful, willing to collaborate closely with the in-house team.

BACKGROUND

Introduce your business and what you do there.

I'm the business manager for a public media influence company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Creole Studios?

We needed to upgrade our website.

SOLUTION

What was the scope of their involvement?

We had a functioning but minimal website, so Creole Studios redid the entire design. They provided links to numerous videos and added several new pages. The site now has rotating banner ads on the top and bottom. Creole Studios also added a forum and newsletter section to increase visitor interaction.

The original website was just a simple GoDaddy platform, but Creole Studios transferred it to WordPress. We now have affiliate links on the site, which also connect to new video updates of the products. The site launched in May, and we plan to use Creole Studios again on a consulting basis.

What is the team composition?

The project manager is our main point of contact.

How did you come to work with Creole Studios?

We found them on Upwork. They were more affordable than other options and had positive reviews, so we hired them.

How much have you invested with them?

We spent about $7,500.

What is the status of this engagement?

We worked on this project from September 2017–May 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The new site is much faster than the old version. Our viewers love it and have consistently given positive feedback.

How did Creole Studios perform from a project management standpoint?

They were super responsive and on top of their project management. We mainly communicated via email, text, or Upwork’s messaging function.

What did you find most impressive about them?

They did high-quality work and were incredibly patient with us. We aren’t very tech savvy and have a small staff, so it was probably frustrating to teach us how things worked, but they were always respectful and helpful.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They could’ve charged much more for what we got.
  • 5.0 Quality
    Service & deliverables
    It was excellent.
  • 5.0 NPS
    Willing to refer
    I’d highly recommend them.

Web Development for Asset Management Organization

“Creole Studio went far beyond our original scope of work to ensure customer satisfaction.”

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3.5

Quality: 
4.0
Schedule: 
2.0
Cost: 
3.5
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Mar. 2017 - Mar. 2018
Project summary: 

Creole Studio supported a third-party client’s website overhaul. This redesign focused on improving the UX/UI. As they developed the new page, they added a restricted members-only section.

The Reviewer
 
1-10 Employees
 
Hong Kong, China
Coordinator, Association of Independent Asset Managers
 
Verified
The Review
Feedback summary: 

Going above and beyond the functional requirements, Creole Studio delivered a newly revamped and cutting-edge digital platform. The team afforded extensive effort outside the planned scope to overcome time zone hurdles. With a sleek, modern UX/UI, the new site is user-friendly and easy to navigate.

BACKGROUND

Please describe your company and your position there.

I'm the Members Service Coordinator for AIAM Hong Kong. As a non-profit organization, we unite a team of practitioners who work as independent asset managers in Hong Kong.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Creole Studios?

We hired Creole Studio to fully revamp our website.

What were your goals for this project?

Our primary objective was to better serve our members via a dynamic, innovative, and user-friendly new site.

SOLUTION

How did you select this vendor?

One of our committee's board members nominated Creole Studios as a partner agency.

Can you go into detail about the services they provided and the scope of the project?

Our engagement focused on the creation of a dynamic new website. The new page is based on a redesign of our current platform. In addition, we wanted the option to restrict access to specific content offerings. The team created and installed a function that instates limitations for non-members who visit our page.

What was the team composition?

Creole Studio's project lead worked with our committee board members. I liaised between the two parties and functioned as a middleman to relay messages and give feedback while the project is ongoing.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project took a while due to few hiccups and adjustments, but we have Creole Studio to thank for its successful launch. The team is efficient and worked hard to go above and beyond what we'd planned. They made the website launch go as perfectly and smoothly as it possibly could have.

How was project management arranged and how effective was it?

The process was bit slow due to the three-team composition. The language barrier and time difference proved challenging since our client is based in Hong Kong, our team is in the Philippines, and Creole Studio is located in India. Communication proved difficult since it involved lots of approval requests and discussion before we could settle on one solution. If they found something to be less effective than it should be, Creole Studio invested time and resources into revising it over and over. 

What did you find most impressive about this company?

What we liked most about Creole was their flexibility. Having direct access to the owner and his team made the project feel comfortable and flow naturally. Instruction and suggestions might have been lost in translation if there'd always been a middleman.

Creole Studio went far beyond the original plans to ensure client satisfaction. Despite the language barrier and time zone difference between us, they worked hard to make sure we were happy.  They willingly completed several requests we made that hadn't been included in the initial plan.

Are there any areas where they can improve?

Response time and quick resolution on issues are two areas. Delays resulted in us not meeting the given timelines.

3.5
Overall Score
  • 2.0 Scheduling
    ON TIME / DEADLINES
    We had a difficult time due to the timezone difference.
  • 3.5 Cost
    Value / within estimates
    We received the services we paid for.
  • 4.0 Quality
    Service & deliverables
    After the project, we had to pay attention to and fix lots of bugs.
  • 4.0 NPS
    Willing to refer

CRM Dev for Real Estate Development Company

“I would recommend them to anyone looking to build a good, tailor-made system, from scratch.”

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5.0

Quality: 
5.0
Schedule: 
3.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2017 - Ongoing
Project summary: 

Creole Studios created a CRM for a real estate construction company to track ongoing projects, labor, and cash flow. They received current project documentation and a framework at an on-site meeting.

The Reviewer
 
11-50 Employees
 
Kenya, Africa
Charles Maina
Accountant, Homex Housing
 
Verified
The Review
Feedback summary: 

Cash flow increased and operating budgets decreased. Creole Studios excels at synthesizing custom solutions to business-specific issues. Although they would benefit from working faster, their multiple communication pathways, as well as their IT knowledge, prevent any problems from arising. 

BACKGROUND

Introduce your business and what you do there.

I'm an accountant for Homex Housing, a real estate company that builds and sells houses for profit.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Creole Studios?

We needed to come up with a CRM that would address our particular problems. One of our main challenges is managing construction site inventories—what materials do we need to order, at what times? We also have to deal with labor, such as the number of workers on a particular project at a particular time, as well as their payment method and structure. Finally, we needed help with our internal finances, in terms of how much a project costs, and what cash flow we’re expecting at a particular date.

SOLUTION

What was the scope of their involvement?

Creole visited us at our office in Kenya, where we provided them with a simple framework, and discussed the challenges we were facing in regards to what we wanted to build. We provided spreadsheets with the names of our clients, along with floor plans of the houses we were building, in order for them to get an idea of what we really wanted.

They developed a CRM system that can tell us what we need, in terms of construction site materials, with the click of a button. We are also able to use it in order to determine the amount of labor we’re supposed to bring for particular projects. We can see the number of empty or vacant houses for sale, along with the amount of money we can expect to receive. The system has different areas for assignments, construction, and sales.

What is the team composition?

I’ve interacted with the CEO, the COO, and their head PHP coder.

How did you come to work with Creole Studios?

We were looking for a company that would give us a custom solution, not an already ready-developed system. Through a discussion with them, we saw they had fair prices, and that they could deliver within promised timeframe. If we had any issues, like bugs in the system, we felt that they would address those in time.

How much have you invested with them?

We’ve spent between $25,000-$50,000 so far.

What is the status of this engagement?

We’ve been working with Creole Studios since May 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our client response time is much faster and our communication is simpler. Their work also increased our cashflow and decreased our budget, given that we can determine how much a particular project will cost, and how much material it will require. It’s made our management process much more efficient.

How did Creole Studios perform from a project management standpoint?

We communicate through email and conference calls, but they also visited us, on-site, in Kenya. We haven’t experienced any language barriers so far either.

What did you find most impressive about them?

They are very talented in terms of web development, and knowledgeable about IT. We can tell them what we need and what we want, and they will convert that into a solution. They have very good communication skills, they respond fast, and they’ve been able to address our challenges. No matter what we requested or what challenge we faced, they were able to address our needs in a timely manner.

I would recommend them to anyone looking to build a good, tailor-made system from scratch. Creole Studios can help clients combine everything that they’re doing, in terms of sales, stocks, and finance, and build the right tool.

Are there any areas they could improve?

They could perhaps work quicker, but I can’t really think of anything at this time. We’re continuing to work with them, so something may come along, but we haven’t had any big issues so far.

5.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
    They were able to deliver the CRM on time, but working quicker would benefit a lot of clients.
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Customer Intelligence Platform

“They always fixed things quickly. Sometimes, we’d see an issue and they’d fix it before our meeting the next morning.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. 2017 - Ongoing
Project summary: 

Creole Studios created an Android app for a customer intelligence platform. Duplicating features and functionality from an existing iOS app, they helped expand the consumer base.

The Reviewer
 
1-10 Employees
 
New York, New York
Bill Bloom
CEO, FastFocus
 
Verified
The Review
Feedback summary: 

After thorough QA, they delivered a high-quality product on time. Confidence in the code improves user satisfaction, which correlates to increased revenue. They were always prepared and took time to understand the application.

BACKGROUND

Introduce your business and what you do there.

FastFocus produces a mobile application that help businesses collect customer feedback. I’m the CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Creole Studios?

We wanted a development partner to reduce our costs and improve our product quality.

SOLUTION

What was the scope of their involvement?

We had an existing iOS app that we built internally. Creole Studios duplicated all the features and functionality of that app for Android, using the iOS app as a guide. The app allows companies to create sets of competing ideas that might go to market. They can enter an image and description of each product or stock and invite customers to weigh in. Customers can swipe right on items they would invest in and left on ones they wouldn’t. After they’ve submitted their input, they can talk or type in what they liked about the ideas they would invest in.

What is the team composition?

Anant (COO & Co-founder, Creole Studios) was our main point of contact. He acted as our project manager, but our calls usually included a few other team members.

How did you come to work with Creole Studios?

We posted the project on Upwork. We picked three or four companies to interview and selected Creole Studios.

How much have you invested with them?

We spent about $5,000 on the first project. The next project we have planned is over $10,000.

What is the status of this engagement?

We started on the project around October 2017. The project is now finished, but we liked them so well have two new projects with them. I couldn’t be happier.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The relationship is excellent. They delivered on time and tested everything to make sure the quality of their code was good. They allowed us to start billing clients sooner and helped create great efficiency. We saved a lot of time on QA and have confidence in the code. Our clients are happy and we have very few issues. Our best metric is client satisfaction, which leads to more revenue.

How did Creole Studios perform from a project management standpoint?

They’re a 10 out of 10. Sometimes, offshore companies have issues with communication, but their English is excellent. We met regularly and they were prepared. We used GitHub for bugs and issues and they always fixed things quickly. Sometimes, we’d see an issue and they’d fix it before our meeting the next morning. They took the time to understand the application and did more than just take the requirements and specifications literally. We got a lot more quality because of that.

What did you find most impressive about them?

We were impressed by their overall quality and professionalism, as well as their ability to partner with us and take responsibility for action items.

Are there any areas they could improve?

They are very busy, so we’ve asked them about expanding their resources so they can take on more work. They’re doing a good job growing and accommodating our needs.

Do you have any advice for potential customers?

Talk to Anant. I’m sure they have other good project managers, but he provides good advice. I would point anyone who wants to work with them in his direction.

5.0
Overall Score They’re a great partner. They’re professional and I trust their ability to deliver.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met all our deadlines.
  • 5.0 Cost
    Value / within estimates
    They compare favorably to most offshore resources. Their value is excellent and the cost is well worth the quality.
  • 5.0 Quality
    Service & deliverables
    They understood our requirements and design and quality was high.
  • 5.0 NPS
    Willing to refer

Web Dev Support for Digital Agency

"They don’t take a long time to understand what I need, which is why I will continue working with them."

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5.0

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2017 - Ongoing
Project summary: 

Creole acts as a third-party development partner. Work includes implementing Stripe for an e-commerce site and building a music competition site’s frontend and backend with YouTube and social media integration.

The Reviewer
 
1-10 Employees
 
Hong Kong, China
Simon Lam
Founder, Varomatic
 
Verified
The Review
Feedback summary: 

They take their role as advisors seriously, providing research and invaluable counsel. They’re honest about their skill set and what project scopes they can successfully tackle. Their open, responsive collaboration and ability to quickly grasp objectives have built a trusting relationship.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Varomatic. We are a Hong Kong-based web development company. We do web applications and we want to extend into mobile apps.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Creole?

I’ve outsourced to freelancers in India in the past. I needed to find a long-term partner in India to support me with additional resources for mobile app and web development. Most of the time, my projects are WordPress-based and the coding is PHP-based, but if clients have other needs, we try to work that out for them. We also do e-commerce sites.

SOLUTION

What was the scope of their involvement?

One of the projects is a combination competition website for a music company. We work with Creole on their requirements.

There are multiple templates and themes. They can do something promotional for the artists, singers, or their songs. Or they can create a mini competition for users to participate in by logging in with Facebook and submitting images. They can also submit a YouTube or Muse video so users can vote for them. There’s a search feature and filters for popular items or most votes.

On the backend, they can also fill out an artist profile, display the artist’s album or chat through the pages. People can set the competition start and end date in the backend and decide who is actually the winner. They can also locally export a CSV file to analyze or make a record for the music company.

Creole does the whole flow. They create wireframing for the whole project, finalize the design, and do the coding. We are having further discussions for add on-features, for instance, integrating posts with Facebook or Instagram.

The second project involves Stripe payment integration. It’s a custom solution for an e-commerce site. I’ve also asked them for quotes on a few other jobs that are pending our clients’ decisions.

What is the team dynamic?

They assigned at least 5–6 people for this project. There was 1 project manager leading the whole project, 1 frontend programmer, and 1 backend programmer. There are different people for wireframing and design as well.

I talk with 1 of the directors and the CEO on handling the project, because they care about this brand. They put more effort on this project.

How did you come to work with Creole?

They reached out to me 1 ½ years ago through email or LinkedIn. We had a discussion and I asked them for their portfolio to view the details. At that time, I was looking for different companies for outsourcing and I did some comparison. I thought they were suitable to work with.

Before our first project with them, I had a friend who needed mobile app development, which our company doesn’t do. I talked for a while with one of Creole’s directors and thought their advice was good, so I passed them on to my friend. They created the app, and my friend said the whole flow was very smooth. That’s why I decided to try them for the project for the music company as well.

How much have you invested with them?

We spent $5,000–$6,000 for the music project, and the total cost for payment integration with Stripe was about $6,000.

What is the status of this engagement?

We started working together in June 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They provide an amazing advisory service. They explain what options are possible for the project. I don’t want to work with a company that simply says what they can and and can’t do or that just completes what you assign to them. I want someone who can truly advise.

It feels great working with their team. We have open communication and deal with issues together. Sometimes the team leader calls me to explain what’s going on and what our options are and to clarify things. Sometimes our client has changes that I need to pass along. They explain their approach and take action. The whole experience is pretty good.

How did Creole perform from a project management standpoint?

They collaborate pretty well. Most of the time, we can reach them with issues and they respond and can mend things pretty quickly. They don’t take a long time to understand what I need, which is why I will continue working with them.

We communicate through a Skype group that involves all 5 of their team members. We discuss everything. Sometimes I raise an issue with a new request from the client, we discuss it, and I let the client know what stage we’re in. They have comments on the work, which I pass on to the team. Then they make modifications and follow up. I most often hear from the project manager and one of the directors, who is actually the CEO.

What did you find most impressive about them?

They’re very supportive. Whenever I have a question, they are responsive and advise me on what to do. I feel comfortable knowing they are backing me up. If I have project inquiries, they can do a feasibility study for me based on the requirements.

Another thing that is impressive is how honest they are about what they can do. I’ve dealt with other Indian companies who say they know what to do, but in the end, they are unable to deliver. I stopped working with them. Creole is honest with me. Some project scopes are not in their skill set, and they tell me  they can’t take them on.

Are there any areas they could improve?

They don’t seem to have personnel for fully testing a system. Sometimes I find bugs during testing. That’s one area I think they can improve.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Re-Dev for International Humanitarian Charity

"They are adept and meet all of our timelines. We have a good working relationship."

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4.0

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
Less than $10,000
 
Apr. 2016 - Ongoing
Project summary: 

Creole Studios revamped an internally built website, creating a modernized look and feel through detailed designs and suggesting impactful content items. They now provide support and updates as needed.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Trustee, International NGO
 
Verified
The Review
Feedback summary: 

The streamlined site has attracted a 20% growth in page views, correlating with increased donation income. Creole Studios’ outstanding price point, broad technical expertise, and focused workflow contribute to a blossoming online presence.

BACKGROUND

Introduce your business and what you do there.

I’m a trustee of an international humanitarian charity. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Creole Studios?

We wanted to revamp our online presence and redesign our internally built website. The site was outdated, and we wanted to modernize it.

SOLUTION

What was the scope of their involvement?

We had a useful discussion in terms of understanding what our site needed in the redesign. Creole Studios provided some examples of other sites in their portfolio, including another charitable organization’s design style, to give us a sense of what we might like to include. After that initial call, they prepared examples, which were very useful. They also explained their process would in terms of the timeframe and the work plan. Then, we started with the wireframes.

They worked on the design collaboratively with our team to understand exactly what we wanted. They were involved with the initial design and supportive in terms of providing advice on including impactful content. I think there were 3 or 4 individuals working on our project. They used Laravel during the project, but I don’t know about the other technologies.

One of the key features was an interactive map of all our project locations around the world. Each location has a link to a description of the specific work. The interactive map is customizable and updatable from our end as well. Creole Studios made sure that feature was optimized for both desktop and mobile. We also needed a better way to track donations. Creole Studios embedded certain tools in the backend to let us track page views, which we didn’t have before.

How did you come to work with Creole Studios?

I think we found them online, but I can’t remember exactly where. We looked at about 6 or 7 companies. We were impressed by their experience, thorough presentation, and pricing.

How much have you invested with Creole Studios?

We’ve invested less than $10,000.

What is the status of this engagement?

We began working with them around April of 2016, and we have an ongoing relationship. They provide support for the website and ad hoc updates. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

Our page views have increased by about 15%–20% on average. Our donation income has also improved, although that may not be directly attributable to Creole Studios. We’ve gotten really positive feedback. The user experience is much cleaner, the site is much easier to navigate, and there’s a wider array of content related our organization.

How did Creole Studios perform from a project management standpoint?

They’re very effective. We stay in contact via email and Skype. They are adept and meet all of our timelines. We have a good working relationship.

What did you find most impressive about Creole Studios?

I really appreciated their expertise.

Are there any areas Creole Studios could improve?

I don’t have any feedback in that area. 

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They've always met our deadlines.
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Mobile App Dev for Health Platforms

"They’re professional and responsive and demonstrated a good understanding of our needs."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2014 - Apr. 2015
Project summary: 

Creole Studios created a trio of health assessment/management apps for iOS and Android, providing full-stack development and server integration for reliable data review in an outsourced engagement. 

The Reviewer
 
1-10 Employees
 
Seattle, Washington
Co-Founder, Wellness App Development Firm
 
Verified
The Review
Feedback summary: 

The finished product set met all technical objectives, thanks to Creole Studios’ attention to detail and broad skill sets. The team’s competitive price point, proactive suggestions, and deadline-focused workflow boosted efficiency. 

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of a firm that develops mobile applications for health and wellness. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Creole Studios?

We needed to develop a set of apps for health assessment and management, based on reading heart pulses using a phone camera. One application evaluates stress levels, another assesses the balance of the body’s regulatory system, and the third provides biofeedback to reduce stress levels. Since we don't have developers in-house, we used outsourced expertise. 

SOLUTION

What was the scope of their involvement?

We wanted a team that could handle our development needs for a single project. We needed Android and iOS application development and backend server functionality in order to collect and send health data to the backend server for review by professionals.

I put together detailed specifications for the project—a description of functionality and mockup of the user interface—to make sure that we got exactly what we needed. They learned our documentation and were confident they could meet our goals.

At first, we did not plan to launch the apps through Google Play since they were designed for an enterprise and for internal needs. Initially, we started this project for research purposes based on a government grant with a university. The project was successfully completed, and the research is in progress. If the research outcome is positive, we may pursue commercialization and publication of the product.

I dealt with 2 individuals from Creole Studios—a project manager and an Android developer with whom we had to communicate extensively during the development phase. A third resource was involved, but we only had cursory contact. There may have been more developers involved behind the scenes.

How did you come to work with Creole Studios?

We searched for potential developers on Elance and looked at between 15 and 20 companies. I communicated with other groups during the selection phase. Some firms tried to impress us with low prices, and others failed to demonstrate a good understanding of our objectives.

When I started communicating with Creole Studios, I realized they knew what we really needed. I was also impressed by their previous accomplishments and reasonable pricing.

How much have you invested with Creole Studios?

We spent about $15,000.

What is the status of this engagement?

We started working together in July 2014. The project was completed in April 2015. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

Generally, we were satisfied with the development team. They’re professional and responsive and demonstrated a good understanding of our needs. They also provided strong graphic skills in designing the user interface. They were proactive in suggesting better solutions if they felt our requests were outdated, which helped us create a better product.

How did Creole Studios perform from a project management standpoint?

A project manager needs to grasp all the details of communication quickly and put people to work to save time and ensure satisfactory quality. The person we dealt with excelled in these areas. He was professional and patient.

Most of our communication happened through chat and emails. Their English was professional. We talked over Skype a few times, and I had no trouble understanding them. English is my second language, so I understand the difficulties.

We did not experience any problems because of the time difference. Since they’re in India, we adjusted our expectations. We didn’t need them to be immediately available. However, sometimes they worked through the night to provide an urgent change, which impressed me.

What did you find most impressive about Creole Studios?

My basis of comparison to other groups is fairly limited, but we were satisfied with Creole Studios’ work.

Are there any areas Creole Studios could improve?

No, I don’t have anything to add. 

5.0
Overall Score We were satisfied with their services.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We had to handle a few issues, but both originated from our side.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Hypnotherapy Practice

"[T]hey always answer my questions promptly."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2015 - Ongoing
Project summary: 

Creole Studios developed a game-style mobile app (iOS and Android), providing a fun way to engage new followers and expand social media interactions. They now assist with launch preparations and branding.

The Reviewer
 
1-10 Employees
 
Wokingham, United Kingdom
Wahida Finlay
Managing Director, Hypnotic Health Media Ltd
 
Verified
The Review
Feedback summary: 

Each deliverable performed impressively during live testing on various devices, thanks to Creole Studios’ high-functioning designs. The team’s broad experience with different platforms and reliable accessibility continue to inspire trust and streamline the workflow.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of Hypnotic Health Media Ltd., a company that creates apps and digital recordings related to my hypnotherapy.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Creole Studios?

I needed help creating my first app quickly.

SOLUTION

What was the scope of their involvement?

I create recordings for people’s health benefit. We decided to do a fun game-style app for both iOS and Android. It’s a hypnotic spiral that users look at while listening to my voice for specific health reasons like stopping smoking or sleeping better. It’s not for people who want true hypnosis but for those who are exploring hypnosis in a fun way.

Creole Studios helped me scope the project and decide what platform to use, which server I needed, how to grow the audience for the app, what design would fit best, etc. We went through a few layouts and picked the best option. We also worked out how I could interact with social media and grow a database of followers through the app. It was important for me to be able to manage and update the app. When I decided to add more titles, I wanted to be able to do that myself. They’re also helping me change my logo and color scheme as well to make it more pleasing to the eye. Three resources from Creole Studios have been assigned to my project.

How did you come to work with Creole Studios?

I posted a job on Upwork, and Creole Studios sent a bid. I had a few people to choose from, but they seemed to understand what I needed. I also looked at some of the apps they’d created before and thought they seemed to have the most knowledge. They had quite a few people on their team.

How much have you invested with Creole Studios?

I’ve spent under $10,000 so far with Creole Studios.

What is the status of this engagement?

I started working with them in January of 2015, and the work is ongoing. We’re still working on the project, and I have other items I want them to tackle.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

I don’t have any metrics yet because the app isn’t live. I was expecting a problem with the time difference, but they always answer my questions promptly. We Skype regularly. When they’ve sent me things, we’ve been able to test them live on my phone and devices. They always delivered on time and within budget.

How did Creole Studios perform from a project management standpoint?

We do the project in stages and sign off every time something’s done. I pay them gradually through Upwork for each stage. When an objective is met, we progress to the next milestone.

What did you find most impressive about Creole Studios?

They seem very knowledgeable about different platforms. They’ve got different specialists in web design, SEO, app development, and design. The user friendliness of the app for both the customers and myself appeals to me.

Are there any areas Creole Studios could improve?

There’s nothing I can think of.

5.0
Overall Score I had a very positive experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They have always delivered work and milestones in a professional and timely manner according to our agreement.
  • 5.0 Cost
    Value / within estimates
    Their pricing is fine.
  • 5.0 Quality
    Service & deliverables
    Their deliver good quality and listen to my requirements. If I have to make changes or they didn’t understand a direction, they make whatever fixes are needed.
  • 5.0 NPS
    Willing to refer
    I have recommended them to other people.

Web Development for Online Ordering System

"They go the extra mile to ensure they understand the project."

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4.0

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2016 - Ongoing
Project summary: 

Creole Studios has developed a web-based online ordering system for a food chain. Currently, they are developing a driver management system and online ordering application.

The Reviewer
 
11-50 Employees
 
Dubai, United Arab Emirates
Managing Director, Food and Beverage Company
 
Verified
The Review
Feedback summary: 

The online system processes 4,000 orders a month. Initially, there were communication issues, but these have improved and the team delivers projects on time and within budget with quick responses to all queries. The current successes have led to additional projects and an ongoing relationship.

BACKGROUND

Introduce your business and what you do there.

We operate franchised brands out of the U.S., specifically a sandwich concept. I am the managing director.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Creole Studios?

The idea was to make online ordering simpler. We wanted to have an integrated system which manages drivers and orders placed by the customers online, over the phone, or orders that are logged into the register. We wanted them seamlessly connected to ensure that we’re efficient and able to turn around our guests quickly at the restaurant.

SOLUTION

What was the scope of their involvement?

The project was divided into different phases. First, we rolled out online ordering, all the glitches have been solved, and the system is moving smoothly. Now we are working on the driver management system and online ordering app for the guests. Creole Studios did a lot of research into how simple online ordering could be in one or two clicks. Then they designed and developed the product. There is a team of six to seven people who are dedicated to my project.

How did you come to work with Creole Studios?

Creole Studios was recommended by a friend. India is my home country, and I travel there quite a bit. I met them, and we connected. They were aligned with my requirements. It was more like a gut feeling of knowing they would be the right partners. So far, they’ve been beyond my expectations. I did explore other companies, but Creole Studios seemed passionate about the project, and they wanted to expand it. When I gave them the idea about online ordering, they were willing to take it to the next level which was building the driver management system. They are proactive.

How much have you invested with Creole Studios?

The total project has a value of $300,000.

What is the status of this engagement?

We started working with Creole Studios in January 2016, and the work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The site is doing well. In Dubai, we’ve got a lot of third party online ordering platforms. We used to have 80% of our business from there. Since we’ve developed the system and made it simpler for the guests, 60% of the orders come from our platform. Monthly, we process about 4,000 orders through that platform. There has been feedback from users to make it simpler, but our complex menu doesn’t allow that.

The development team at Creole Studios can do mobile, apps, websites, etc. There is one product head who is knowledgeable about multiple product categories. It’s not just one product the manager can handle. That makes it more efficient. Since he’s aware of two products that can work together, it ensures that at any given point in time while the research is being conducted and the wireframes are being developed, he’s able to think on both sides.

How did Creole Studios perform from a project management standpoint?

Initially, there was a lot of miscommunication. As time passed, it became simpler, and they would know exactly what we wanted even before we asked. The work has been delivered on time and on budget. There were times they have gone beyond the scope of the work. They don’t work during the weekends, but they supported the system when there were issues over the weekend. They gave us really good support. They respond within 24 hours to our requests even during the weekend. We communicate through phone and email. They travel to Dubai to understand the market so they can get the research and the product right.

What did you find most impressive about Creole Studios?

When Creole Studios’ team develops a product or works with someone like me, they don’t look at me as a client. They’re really passionate and want to get a deep understanding of the product and its use. When they do that, they’re able to produce a really good result. They go the extra mile to ensure they understand the project.

Are there any areas Creole Studios could improve?

There’s always room for improvement. The team at Creole Studios could haver better communication. When developing a product, communication is key.

4.0
Overall Score It’s been a good experience. In fact, we are working on other projects, so that showcases our confidence in Creole Studios.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Even if it’s the weekend, Creole Studios is flexible regarding time.
  • 4.0 Cost
    Value / within estimates
    Creole Studios is slightly more expensive, but the quality and the effort they put in their work makes up for it.
  • 4.0 Quality
    Service & deliverables
    Whenever Creole Studios has made a product, there have been initial glitches that were more than I would like. A little more effort would earn them a five.
  • 5.0 NPS
    Willing to refer

Mobile App Development for Online Buying & Selling Platform

"Creole Studios is efficient, innovative, and easy to communicate with."

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5.0

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2016 - Ongoing
Project summary: 

Creole Studios developed and designed a user-friendly mobile app for a buying and selling platform.

The Reviewer
 
1-10 Employees
 
Hong Kong, China
CEO, Rubik’s Cube Co Ltd
 
Verified
The Review
Feedback summary: 

All problems during development have been dealt with promptly and efficiently. Creole Studios’s team delivers all projects on time and within budget. Their team is friendly and easy to work with, leading to an enjoyable partnership.

BACKGROUND

Introduce your business and what you do there.

We are Rubik Cube Co Ltd, a startup company which engages in operating mobile apps located in Hong Kong. I am the CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Creole Studios?

The main challenge was the design of the app. The app must be user-friendly, without bugs, and sustainable.

SOLUTION

What was the scope of their involvement?

The app provides a platform for connecting people who need to buy particular items with those willing to sell and deliver the items. Creole Studios provided app design and development to us.

How did you come to work with Creole Studios?

A friend referred creole Studios. I saw their portfolio before making our decision. Their design is colorful and user-friendly. Besides, I have searched their Facebook page and found that they have participated in RISE conferences in Hong Kong. The comments from other users on Facebook are also good. All of the above gave me confidence on selecting Creole Studios.

How much have you invested with Creole Studios?

We have invested $20,000 with Creole Studios.

What is the status of this engagement?

 We have worked with Creole Studios for five months.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

My app will launch in May 2017. I can share the results with you later.

What did you find most impressive about Creole Studios?

This is my first time participating in app development, but I feel Creole Studios is efficient, innovative, and easy to communicate with.

Are there any areas Creole Studios could improve?

There are some bugs in the app, but Creole Studios' team is willing to adjust it.

5.0
Overall Score Creole Studios' team is efficient, friendly, and innovative.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Creole Studios has divided the project into many stages, and all of the stages are well defined and scheduled in the contract. All of the stages are delivered on-time. It really impressed me.
  • 5.0 Cost
    Value / within estimates
    Creole Studios has divided the project into many stages, and all of the stages are well defined and scheduled in the contract. All of the stages are delivered on-time. It really impressed me.
  • 4.0 Quality
    Service & deliverables
    Creole Studios has provided me many suggestions to make the app user-friendly and sustainable. Although there are some bugs in the app, they are willing to adjust it immediately. Overall, I am satisfied with its quality.
  • 5.0 NPS
    Willing to refer
    Creole Studios' price is reasonable, and the quality is good.