Social Media Agency and Content Studio

GETTING SHIT DONE SINCE 2015

At our core, we are a content studio and social media agency with a heart for storytelling and building CPG brands. We pride ourselves on our ability to craft meaningful, original, content that cuts through the noise and elevates your brand in the digital space.

We not only promote your message and build your business through social media, but serve as your communication liaison to get your message out there in a cohesive and compelling way. We are all about collaborating and building the right team we don’t offer everything because that’s not always best. Our team of content creatives care deeply about content and its proper activation on social media and beyond to find the right audience for you.  

YES, WE'RE BRAGGING:  Ranked No. 5 on Agency Spotter's Top 20 Social Media Agencies of 2019

 
$1,000+
 
$50 - $99 / hr
 
2 - 9
 Founded
2015
Show all +
Brooklyn, NY
headquarters
  • 190 N 10th Ave #309
    Brooklyn, NY 11211
    United States

Portfolio

Key clients: 

Completely Bare, International Harvest, Mavette Inc, Drink Sound

Reviews

Sort by

Social Media Strategy for Beauty Brand

"They can come up with some very creative solutions and are able to be flexible at the drop of a hat."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2018 - Ongoing
Project summary: 

The Creative Exchange developed a social media marketing strategy for a beauty brand. Their team created content for the client to increase brand awareness.

The Reviewer
 
51-200 Employees
 
New York, New York
Director of Marketing, Beauty Brand
 
Verified
The Review
Feedback summary: 

The engagement has increased the social media presence of the client, increasing the number of visitors to the site and the engagement rate. The Creative Exchange creates quality content that adheres to the brand guidelines and successfully targets the audience at hand.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are an indie beauty company distributed in major mass retailers: Ulta, CVS, Target.com, Bed Bath & Beyond, etc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Creative Exchange?

Social Media Strategy, Content Creation, Social Listening, Special Projects

What were your goals for this project?

The goal was to:

  • refocus our brand messaging and story to be more engaging and authentic to our values
  • product education
  • increase brand awareness
SOLUTION

How did you select this vendor?

We were looking for an agency that could be innovative, quick on their feet and flexible. Most importantly, they needed to work within our budget. The Creative Exchange ticked all these boxes.

Describe the scope of their work in detail.

Created a social media strategy plan by:

  • analyzing our current social media
  • researching our competitors and analyzing their SM strategy
  • audience identification
  • content approach
  • visual strategy 
  • activation guide
  • mapping out channel strategy

Day to day: content creation, daily engagement, optimization, analytics and paid ads

What was the team composition?

We have a 3 person team and they are always collaborative, flexible and creative.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since using TCE, our social media presence has improved and much more aligned with our values but also our target audience. We have significantly increased our engagement and increased the number of unique visitors to our site.

How effective was the workflow between your team and theirs?

Communication is always clear and prompt. Planning campaigns has been very easy and enjoyable. TCE is very good at responding to feedback.

What did you find most impressive about this company?

They can come up with some very creative solutions and are able to be flexible at the drop of a hat.

Are there any areas for improvement?

With any new agency, it takes time for both teams to figure out how to work together. But so far we are happy with the work and results.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Great agency! Really fun and super scrappy
  • 5.0 NPS
    Willing to refer