What was the scope of their involvement?
Creatim Rzisnik Perc designed and developed our web page and they’re currently maintaining and hosting it.
We were working with a public tender and needed to define all the necessary functionalities of the website beforehand in order for the developer to provide it. We did a lot of work ourselves, defining the purpose of the website and what functionalities it needed to have.
The website needed to support different languages, and to feature different touristic, business, and media pages. We have our own media library for promotion purposes with more than 6,000 photos. The website lists all the business meetings we organize abroad, like fairs and workshops for Slovenian tourist companies. We can draft our own application forms for those companies, as well as manage GDPR information.
The web page is connected with marketing automation tools and our CRM along with a GDPR portal and Google Analytics. We’re using G Suite 360, and all those different applications are connected in order to share data in the most proper way.
Creatim Rzisnik Perc used its own CMS solution to develop the site.
What is the team composition?
One of my colleagues handled the start of the project. We worked with one project lead from Creatim Rzisnik Perc, and we used their special app for creating new tasks and different maintenance and upgrade purposes.
I was able to see the whole process. After creating a new task, I could see when it was accepted and assigned to a programmer. I could see the whole communication between them, and I could add my own comments. Everything was organized, and the system worked well for us.
How did you come to work with Creatim Rzisnik Perc?
We published an open tender for the establishment of our new website. Creatim Rzisnik Perc is not the biggest, but they’re one of the most well-known companies in Slovenia for web development and maintenance. When we decided to create a new version of ours, we invited them to apply to the public tender.
How much have you invested with them?
We pay them around €4,000 (approximately $4,400 USD) per month for maintenance and hosting and an additional €30,000 (approximately $33,000) per year for upgrades.
What is the status of this engagement?
We started working with them in May 2016 and the engagement is ongoing.