What was the scope of their involvement?
We haven’t moved forward with social media work yet, so their main focus was on the website. It was their job to make sure all the data was up to date and functioning the way it needed to. They examined the site and created a rundown of things that needed to be done on the platform. We sat them together and built a strategy to move forward with the corrections they supported, hoping to change and improve the site.
Our existing site contained some misinformation. For instance, we changed locations a year ago, and that wasn’t completely represented online. Their team also found the platform to be a bit cumbersome, recommending we change our CMS. Some pages weren’t functioning correctly and videos weren’t playing, but we didn’t know why. The site as a whole wasn’t as professional as it could’ve been either. They added helpful features and more functionality. While there are things we still need to build out, they ensured the content was up to date and that the pages were working correctly.
What is the team composition?
We worked mainly with Chris (Owner & Full-Stack Developer, CR Software Solutions).
How did you come to work with CR Software Solutions?
I was referred to them and decided to check them out. We sat down and Chris seemed like a good fit for our company. He was understanding of our niche place in the market and knew which funnels people were using to covert. I noticed that he took the time to listen to us rather than interjecting with his own ideas for the site. It was a good back-and-forth, and he was fair in price. That encouraged me to hire him.
How much have you invested with them?
His services cost us about $1,000.
What is the status of this engagement?
The entire engagement only took about a month and a half. A good bit of that time involved us redoing site components and getting him up to speed on our progress. We were working from August–September 2019 on the site.