CR COMPUTER

BACKGROUND

Briefly describe what your company does and your role there. 

I work in healthcare manufacturing as an associate or customer service representative.

OPPORTUNITY / CHALLENGE

What were your company's goals when you started looking for a partner?

We needed able trained people who could learn the products and system fast

SOLUTION

Describe the scope of your partner's work with your company. Please include a summary of any key tasks or deliverables.

We work to answer questions for customers, process orders, answer questions about items or lead times, and assist with returns

How many people does your company work with?

1–5

How did you find this provider?

Business Referral

Why did you choose to work with them?

• High ratings or positive reviews
• Pricing fits our budget
• Good value for cost
• Referred to me by a trusted source

RESULTS & FEEDBACK

What are the results or deliverables of this partnership that demonstrate progress or success?

Our client satisfaction rating is at an all-time high.

How does your team communicate with this service provider?

• Phone calls
• Email or Messaging App

What did you find most impressive or unique about this company?

The professionalism of the employees and the great service that they are able to provide