A creative video production company.

GOLD VERIFIED

We are a creative video production company that specializes in crafting unique stories to help you better connect with your customers and audiences.

Our goal is to create impactful stories that get the heart of your brand and its message connected with the right audience.

We got into this business to tell compelling stories, collaborate with great thinkers, and connect ideas with people. We bring a fearless and burning passion for our work and the challenges we are asked to solve.

Collaborative partnerships matter to us because it's not about being right but rather about discovering the right idea.

If we sound like a fit to you, let's get connected and begin working on solving your marketing challenge.

 
$5,000+
 
$150 - $199 / hr
 
2 - 9
 Founded
2012
Show all +
Pittsburgh, PA
headquarters
other locations

Portfolio

Key clients: 

Delaware North, TechStars, The Art Institutes, UPMC, FitCrunch, Pineapple Payments, Big Brothers Big Sisters, Duquesne University, USACS, WebMD, TEDxPittsburgh, ServiceLink, University of Pittsburgh, Yelp, MCM, 412 Food Rescue, Magees Women Research Institute    

412 Food Rescue - Super Hero Kids

Our kids will inherit the future that we give them. It was with that spirit that this video came to life.

Sitting down with 412 Food Rescue early this year, we discussed a new campaign to recruit new Food Rescue Heroes. There are hundreds of families across Pittsburgh that take their children and bring food that would have been thrown out to those that need it the most. We thought there was no better way to express the

urgency of creating a better future and compelling more volunteers to join that capturing and sharing the stories of the kids who go out with their families on food rescues.

We also thought this story would resonate well with the pop culture movement of superheroes, so interviewed nine children and asked them what they thought about food rescue, hunger, their future, and the environment. From that content, we created our story and begun filming in the summer. For three days, we dressed our protagonist as superheroes and filmed them around the city of Pittsburgh.

TEDxPittsburgh: Greater Than

This was our 4th year in a row creating a video that would kick start TEDxPittsburgh's premier event of the year. The theme this year was Greater Than, and we wanted to get creative in how to represent the idea that we can all be greater than our own problems and selves.

We stumbled upon a photo a few years ago that used RGB lighting to create multi-colored shadows. Impressed by the technique, we knew we

could execute it in a video format. 

Our talent was the actually speakers at the event, and we collaborated with them to create scenes that represented what their talks were about and what they were greater than. See if you can guess what they were Greater Than.

I'm Happy - A poem by a Little about a Big

A Little wrote a poem about what her Big means to her. We created a video to help tell that story.

Devon - The Art Institutes - NYFW

Devon, an aspiring fashion designer, takes her latest collection to the runways of NYC.

FitCrunch - Powder Predicament

Stop carrying your protein powder around like your a drug kingpin.

Reviews

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Video Production Services for Food Rescue Nonprofit

"Their professionalism was definitely a key strength."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. - July 2020
Project summary: 

Covalent provided production services for a food rescue nonprofit. The team produced a video to help volunteers understand services. Filming on several locations, they captured the entire rescue process.

The Reviewer
 
11-50 Employees
 
Pittsburgh, Pennsylvania
Mary-Kate Fiore
Office Manager, 412 Food Rescue
 
Verified
The Review
Feedback summary: 

Covalent delivered poignant content that provides valuable insights into the organization’s process and impact. The team effectively communicated and efficiently produced deliverables. Their experience and competence resulted in seamless collaboration despite the challenges presented by COVID-19.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the office manager for 412 Food Rescue. Our organization rescues food from any place where there’s access to food that can be delivered. We strictly work with volunteers who pick up food and take it to various nonprofits.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Covalent?

We wanted to create videos to make it easier for our volunteers.

SOLUTION

What was the scope of their involvement?

Covalent produced videos for us that showed what we do and how we do it. We set up a date and a time when their team could film our process. They filmed our trucks picking up food, taking it to a nonprofit, and then volunteers taking the food to wherever it needed to be.

What is the team composition?

I worked with probably 3–5 people from Covalent at different times.

How did you come to work with Covalent?

Covalent came highly recommended, and we saw some of their past videos.

What is the status of this engagement?

We worked on this project between March–July 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The video has had a tremendous impact. Volunteers are now able to watch our entire process from start to finish. They’re able to see how easy it is as well as the gratitude from the recipients.

How did Covalent perform from a project management standpoint?

Their communication skills and turnaround times were amazing. It was easy to work with their team. It can be difficult to collaborate in these times, but Covalent made everything perfect.

What did you find most impressive about them?

Their professionalism was definitely a key strength.

Are there any areas they could improve?

No, not to my knowledge.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Pitch Video Creation for Children's Entertainment Company

“The team understood what we were looking for.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - Mar. 2020
Project summary: 

Covalent used existing footage to put together a pitch video for a children’s entertainment company to show on their crowdfunding page. They handled creative strategy and post-production.

The Reviewer
 
1-10 Employees
 
Pasadena, California
Founder & CEO, Children's Entertainment Company
 
Verified
The Review
Feedback summary: 

The video effectively tells the company’s story and has received high praise and positive feedback from viewers. Covalent facilitated an effortless collaboration by delivering on the client’s needs and remaining receptive to feedback. The responsive team handled technical difficulties proactively.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a children’s entertainment company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Covalent?

We needed to make a pitch video that we could show on our crowdfunding page. 

SOLUTION

What was the scope of their involvement?

Covalent used clips we had and worked with us to produce a pitch video. They edited and tweaked the video. The team also made changes based on our feedback.

What is the team composition?

Nick (Co-Founder & Director) was our main contact, but there were 2–3 people working on the project.

How did you come to work with Covalent?

I had worked with them when they did a video for someone else. 

How much have you invested with them?

My company spent $2,500.

What is the status of this engagement?

We worked together from January–March 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The video has gotten a really good response; people love it. It tells the story well. 

Covalent was proactive when they ran into technical difficulties. I’m very pleased with them.

How did Covalent perform from a project management standpoint?

They were responsive and easy to work with. We communicated via phone and email.

What did you find most impressive about them?

Their communication was very good. The team understood what we were looking for, and they responded to our feedback well. It can sometimes be hard to agree on creative direction when working with film crews, but that wasn’t the case with Covalent. 

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Trust the team — they are good at grasping what a company needs.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Series for Nutrition Protein Snack Brand

"Their ability to have a great vision was impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2019
Project summary: 

Covalent produced a series of gym humor videos for a nutrition protein snack brand. They conducted research on what video types and tones would work best with the target audience and provided scripts.

The Reviewer
 
11-50 Employees
 
Bohemia, New York
David Plowden
VP of Marketing, Chef Robert Irvine's FITCRUNCH
 
Verified
The Review
Feedback summary: 

One of the videos has more views than any video in the client's history. Covalent's team has a diverse background in expertise which helped to make the process more comfortable. They were very responsive and provided a pleasurable experience while listening to what the client wanted.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Chef Robert Irvine's FITCRUNCH is a nutrition brand with protein bars and other protein snacks. I'm the VP of Marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Covalent?

Research shows that social media users are highly interested in learning something and also being entertained. We hired Covalent to create a series of relatable gym humor videos to help increase our social media engagement and entertain our followers.

What were your goals for this project?

Increase engagement, video views, gain new followers

SOLUTION

How did you select this vendor?

I was introduced to Covalent through a colleague in the Pittsburgh, PA area. Knew of them for a few years and saw them do some great work for other companies.

Describe the video(s) and the process in detail.

Once we selected Covalent they kicked things off with a call to understand what we wanted to accomplish and layout the SOW for the series of gym humor videos. So we landed on letting them be the one-stop-shop for the project from creating scripts, storyboard, filming and post production. We provided a few ideas for a series, but gave them a lot of creative freedom to take the ideas to the next level. They did some research on what video types and tones would work best with our audience and they provide 6 scripts for us to choose from with the goal of producing 3.

What was your vendors' project management or feedback process?

They provided a full turnkey solution basically from start to finish. We gave little to no changes to the scripts that they pitched and the final product was amazing as is. They do a great job of listening and that shows through in the execution.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

One of the videos has 2,050% more views than our average video posts and is our most viewed video in the 7 years of our company's history.

How effective was the workflow between your team and theirs?

The team members have a diverse background of expertise making the whole process comfortable, because there's a level of confidence and trust. Highly responsive, well priced services. Overall, pleasure working with Covalent.

What did you find most impressive about this company?

Their ability to have a great vision was impressive. To listen to what we wanted and have the ability to bring it to life and also take it passed our expectations.

Are there any areas for improvement?

Can't think of anything that could have been done better.

5.0
Overall Score Zero complaints.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were very flexible and met all deadlines
  • 4.5 Cost
    Value / within estimates
    Great value. Some competitors could come in cheaper, but you'd probably lose the attention to detail and personable feeling you get working with them.
  • 5.0 Quality
    Service & deliverables
    Top notch. They did some CGI work on one of the videos that was amazing
  • 5.0 NPS
    Willing to refer
    Highly recommend.

Video Production for Payments Tech Company

"Covalent elevated what we’ve been trying to do on our own."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. - Dec. 2019
Project summary: 

Covalent created 15 videos over three projects for a payment platform. They filmed two on-site and packaged them for a trade show, made five animations for the web, and edited eight screen-capture tutorials.

The Reviewer
 
11-50 Employees
 
Pittsburg, Pennsylvania
VP Marketing & Communications, Payments Platform
 
Verified
The Review
Feedback summary: 

The client was pleased with the quality of Covalent’s end products. Their knowledge enabled a smooth collaboration from start to finish. They remained open to feedback, worked collaboratively, and guided the client through what they wanted the final videos to look like.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of marketing and communications for a payments technology company. We offer payment software installation for merchants and business owners.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Covalent?

We hired them for a couple of different video projects, specifically marketing and content videos.

SOLUTION

What was the scope of their involvement?
We had three different video projects totaling about 15 videos. The first two videos were for a lead generation marketing package at a trade show. We were looking to target a variety of different partner contacts we had. The script started with them as far as discovery and writing out the scenes, but it became a collaborative experience. We pivoted the approach and worked together to finalize the script. The filming took place on location; Covalent came to our office with their crew and handled everything with the setup. 

The next set involved five animated videos. We continue to use them on our website and YouTube channel to market our solutions to different industries. The final set had eight tutorial videos that used screen capture. We did the script and screen capture recording on our own, and Covalent optimized the production value, slotting in call-outs and features that made videos look more professional.

For each project, we took on distribution through our channels while Covalent handled video production. The exception was for the first two videos that formed our trade show package: Covalent handled the distribution and packaging there.

What is the team composition?

I have correspondence with two members. Some projects have bigger teams, but whenever we start a project or talk to them, I speak with 1–2 people there.

How did you come to work with Covalent?

We’re both Pittsburgh-based. I believe our president knew someone else with whom he was really impressed with what they did.

How much have you invested with them?

It’s in the range of $25,000.

What is the status of this engagement?

We worked with them from February until December 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of work across all videos was consistently high. Covalent elevated what we’ve been trying to do on our own, especially for the tutorial screen captures. This was something out of our wheelhouse that we lack knowledge about, and they did a good of guiding that and getting what we want.

How did Covalent perform from a project management standpoint?

It was nice that they were local; our collaboration kick-off discussions were in-person, which really helped with synergy. Other than that, we communicated over emails, the phone, and virtual meetings. They were always responsive. There was a lot going on, and Covalent kept us in line and organized to meet our deadlines

What did you find most impressive about them?

Covalent was open and receptive to feedback and ideas we had. For the first two videos, we knew what we wanted out of the videos, but we didn’t know what they would look like. Covalent toed the line between demonstrating our company’s fresh perspective while making us sound professional so that the partners we’re targeting take us seriously.

Are there any areas they could improve?

When we first took on Covalent, we were still figuring out our identity and how to market ourselves. Sometimes we’d ask for something, but when we saw the finished product, we wanted something different. Maybe if we saw more examples or if Covalent asked us more qualifying questions, we could have better understood what we wanted. I’d said this is criticism for both us.

Any advice for potential customers?

Be prepared with what you’re looking for. Do research on videos you like. I didn’t do enough research to solidify our information for them. Going forward, I would find comparisons about how I like a specific video or aspect within it.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Creation for Language Learning Company

"The best thing was how communicative they were and how they truly paid attention to our needs."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Jan. - Apr. 2020
Project summary: 

Covalent provided video production support for a language learning company. They handled the casting, set, wardrobe, and all of the pre- and post-production needs. 

The Reviewer
 
1-10 Employees
 
Boston, Massachusetts
Alesha Gunn
Manager of Digital Media, Vista Higher Learning
 
Verified
The Review
Feedback summary: 

Their work enabled the client to produce their German language video successfully. Adapting to fit the needs of the client, they enabled virtual attendance at shoots and communicated hurdles effectively despite any technical meeting issues. Customers can expect a creative team. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of digital media for Vista Higher Learning, a language learning company that provides educational materials.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Covalent?

I typically handle video production myself, but I knew it would be difficult to cast native German speakers in our location. I decided to take a different approach and find a company located in Germany, so we hired Covalent for video production.

SOLUTION

What was the scope of their involvement?

We gave them an existing script, had a discussion about how we wanted everything to be shot, and they took it from there. They handled the casting, as well. We were involved in the approval of the casting, set up, wardrobe, framing, etc. Their team conducted the video shoots and managed the post-production work. 

What is the team composition?

Two people from their team have worked with us, including an executive producer.

How did you come to work with Covalent?

I found them on Clutch after googling video production companies in Germany. I knew I wanted a small boutique company since the project was pretty small. After looking around, I went to Covalent’s website, thought they’d be the right fit, and reached out.

How much have you invested with them?

We spent $28,000. 

What is the status of this engagement?

We worked together from January–April 2020. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They did what I needed them to do. I could trust them to handle the project, which was a great sign to me that they were the right vendor. 

How did Covalent perform from a project management standpoint?

From my perspective, they did really well. They kept us informed about every part of the process. The best thing was how communicative they were and how they truly paid attention to our needs.

If there were any questions or challenges, they reached out immediately to find a solution. They involved me when they needed to, but mostly found a way to move forward without needing me every step of the way. 

What did you find most impressive about them?

We typically have someone from our company attend shoots to monitor languages and give feedback. Since we didn’t have the budget to send a teammate to Berlin, they allowed one of our editors to attend the shoot virtually, which we’ve never done before and it turned out really well. 

Since my role is very demanding, it was great that I didn’t have to be very involved. I didn’t need to be very hands-on since they handled everything very well. 

Are there any areas they could improve?

During some of the pre-production meetings and calls, there were some misunderstandings about which link to use. I’d say more structure around conducting virtual meetings, like a Zoom account, would be good. 

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Video Production for Restaurant Wait List Service Company

"Covalent's biggest strength is definitely their creativity in making an overall project work."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2013 - June 2015
Project summary: 

Covalent produced a video for a restaurant wait-list service company. The team scripted, planned, shot, edited, and incorporated custom motion graphics into the video.

The Reviewer
 
11-50 Employees
 
Pittsburgh, Pennsylvania
Luke Panza
Director of Marketing, NoWait
 
Verified
The Review
Feedback summary: 

The internal team received a 70% response rate on their initial campaign and a 30% long-term close rate on sales. Covalent is open and communicative, establishing a smooth workflow. The team has a flexible schedule and experience.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

NoWait is a wait list service for non-reservation restaurants. Consumers use NoWait to see wait times and avoid waiting my joining the wait list from their NoWait mobile phone app. Restaurants use NoWait to streamline seating of guests and eliminate the need for customers to stand around waiting. I was Director of Marketing at NoWait.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Covalent?

We hired Covalent to help us tell a success story to senior management at casual dining restaurant chains. For companies like Chili's, First Watch, Buffalo Wild Wing, etc., we asked Covalent to prepare a video that told the NoWait success story - a setup of problem and solution and how NoWait could help the target restaurant company.

What were your goals for this project?

Our goal was to develop an enterprise marketing channel that would allow NoWait to start in-store trials of our service with casual dining restaurant chains.

SOLUTION

How did you select this vendor?

We selected Covalent by reviewing their work, understanding their capabilities, and ultimately working with them to find a solution to our unique needs.

Describe the video(s) and the process in detail.

Covalent led the development of the project, starting with strategy and then moving into scripting, planning, and execution. Covalent setup various on-site shoots and an additional guerrilla marketing initiative to capture all the relevant content we needed. Then Covalent moved into editing and also incorporated motion graphics into our video. We asked for custom videos for each customer target, and Covalent executed this, delivering a specific video for each target as requested.

What was your vendors' project management or feedback process?

We completed many rounds of editing of the videos and Covalent was very patient with our highly specific requests. Covalent was very patient with our process, making many updates and tweaks to the project as we needed them.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We received a 70% response rate on our initial campaign using the Covalent video and a 30% long-term close rate on sales. Recipients of the video campaign wrote us saying this was the best marketing campaign they had ever seen. It was a highly effective campaign and management and our board was highly impressed with the results.

How effective was the workflow between your team and theirs?

Covalent's team was superb in executing the work together. The team is highly communicative and easy to dialogue with. They were very flexible with our schedule and timeline, and they exceeded our expectations.

What did you find most impressive about this company?

Covalent's biggest strength is definitely their creativity in making an overall project work. First, they had profound expertise in how to tell a story and execute this from a technical (video) standpoint.

Further, they are highly flexible in their overall way of working and were willing to meet our demands, regardless of how difficult we were to work with. And Covalent was fantastic at stretching our budget to do everything we wanted and maximizing the value for our budget. I couldn't say more about how much value we got from Covalent's work with us.

Are there any areas for improvement?

Nothing to report here. I was very satisfied with their work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Such a great value for the spend.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production for Nonprofit

“They always ensure that we are satisfied and happy with the final product."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2014 - Ongoing
Project summary: 

Covalent provides video production services on an annual basis for a children’s mentorship nonprofit. Their work is displayed at a fundraising gala each year.

The Reviewer
 
11-50 Employees
 
Pittsburgh, Pennsylvania
Big Brothers Big Sisters of Greater Pittsburgh
 
Verified
The Review
Feedback summary: 

Covalent’s efforts have been met with unanimous acclaim. The team is collaborative, creative, and easy to work with. Customers can expect an effective video production partner that consistently meets expectations.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the director of development for the Big Brothers and Big Sisters of Greater Pittsburgh.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Covalent?

We hired them to do all of our videos for the agency.

SOLUTION

What was the scope of their involvement?

Each year we work with them to create a new video for the agency that really tells what we're doing currently. They help us everywhere from forming that vision, to scheduling, to execution. They're usually live-action, but they did one animated video for us with all of our "Bigs" and "Littles" from the program.

What is the team composition?

It varies on the project, but in the past, it’s been 3-5 members on their end.

How did you come to work with Covalent?

They were one of the companies that we partnered with during a past startup initiative.  

What is the status of this engagement?

We began working with them in 2014, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We premiere their video every year at our large gala event, The BIG Bash with over 550 guests in attendance.  We have a live donation ask with a goal to reach at least $30K. Their video is a huge part of making that ask at the event.

How did Covalent perform from a project management standpoint?

They have great vision. Their team is truly amazing at what they do. They listen, care and learn what we want and need. They always ensure that we are satisfied and happy with the final product.

What did you find most impressive about them?

As a smaller agency, they've become part of our family. We couldn't do what we do without them.

Are there any areas they could improve?

Honestly, no. Not at all.

Do you have any advice for potential customers?

My advice is to provide them with as much content as possible. It's good to give them as much information on what you are looking to achieve. It really gives them the time to come up with a vision and create what you're looking for and better!  They go above and beyond!

5.0
Overall Score They're wonderful.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production for University System

“I think the best part of working with their team was having the ability to tap into their creativity.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2014 - Ongoing
Project summary: 

Covalent provided comprehensive video production services to a creative arts education institution, helping them to brainstorm, film, and produce a series of spotlight videos for their digital presence.

The Reviewer
 
1001-10,000 Employees
 
Pittsburgh, Pennsylvania
Alicia Levey
Director of Marketing, The Art Institutes
 
Verified
The Review
Feedback summary: 

The creative and strategic work delivered by Covalent exceeded all expectations for the projects they worked on, consistently delivering final videos that were higher quality than initially requested. Their team was organized, self-motivated, and dedicated to the long-term success of their client.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

When I worked with Covalent, I was the director of marketing and eventually director of the Art Institutes, which is a system of over 50 schools across the country specializing in creative arts education. I oversaw all marketing functions, as well as all social media content and the website.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Covalent?

The initial engagement we had with their team was to produce short videos for our website as part of an effort to create more social-media-friendly content that would amplify our programs.

SOLUTION

What was the scope of their involvement?

They started by developing interesting visual and storytelling content and posting it to our platforms, and we grew our engagement from there. They ultimately ended up doing several projects for us, including covering our New York Fashion Week show across several seasons, tracking behind the scenes with our student designers, and even creating a short documentary piece about a specific student involved in one of those years.

The pieces they created helped to drive engagement with our own student body as well as with prospective students. It helped us to create a more robust and vibrant looking website, social media, and really improved our look across all of our digital channels.

As our partnership grew, they became more of a strategic partner alongside me and our greater team. Initially, they were brought on to execute our existing strategy but from there, they were able to sit with us in the brainstorming and ideation process to help us outline our goals for what we wanted to achieve with each video deliverable.

What is the team composition?

Over the span of our work, we worked with 4–5 people on their team at any given time.

How did you come to work with Covalent?

They were referred to me personally by a colleague on my marketing team who knew about them in another context. We brought them in to discuss our needs and what their capabilities were, and we discovered that two of their employees had been graduates of the Art Institute, so that really built a strong foundation for our partnership going forward.

How much have you invested with them?

In total, I believe we spent roughly around $200,000.

What is the status of this engagement?

We started working together in 2015, and the engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I developed KPIs against the content that we were developing with them. Partially, we were measuring success in terms of engagement rates on our social channels, including views, likes, follows, etc.

We were also looking at more qualitative measurements, such as our perceived leadership in the visual storytelling space through something tangible that told a story. For me, success was also making my bosses happy with the quality of the videos that we presented to them. They were always astounded by how well we were able to capture our students' stories in such a meaningful and significant way.

How did Covalent perform from a project management standpoint?

Their project management was excellent. Both of our teams were based in Pittsburgh, Pennsylvania, but the stories that we were covering were all across the country, so at a certain point it didn’t make sense for me to travel there to be with them during the shoots. We were able to develop so much trust in them that we had no problem letting them manage those projects and represent our organization entirely on their own.

What did you find most impressive about them?

I think the best part of working with their team was having the ability to tap into their creativity. The organization as a whole was great, especially in their ability to manage projects and be trustworthy, but I think that they have a really incredible ability to know what is relevant in terms of video trends, as well as being incredibly collaborative at all points of the process.

Their team has a point of view, but they also have an amazing way of presenting it without feeling like they were pushing it onto me as a client. Working with them always felt like we were bouncing ideas off of each other and creating something together.

Knowing they would have the flexibility to change course when needed was invaluable in high-stress situations like the New York Fashion Week Shows because we always knew that they would do whatever was necessary to get the job done.

Are there any areas they could improve?

The only things I could think of would be in relation to them growing and becoming more full service as an agency, but I don’t think that’s necessarily a bad thing. They’ve really found a niche that they’re good at and that they enjoy.

Do you have any advice for potential customers?

If you have a very strict idea of what you want and just need someone to put a camera in place and turn it on, they may not be the best fit for you. Their true value comes from their ability to create something incredibly high-quality without a high-level of direction. Sometimes, they’ll produce something that you didn’t even think was possible, if you just give them the goals and the context, but then step back and let them do their thing.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I used to make them work under insanely strict timelines, and they were always chasing me more than I was chasing them.
  • 5.0 Cost
    Value / within estimates
    Their cost was extremely competitive for the environment that we were in at the time.
  • 5.0 Quality
    Service & deliverables
    They went above and beyond to create something that was higher quality than what we even requested.
  • 5.0 NPS
    Willing to refer
    Any project I thought was relevant to their skill set I would absolutely recommend for them.

Explainer Video for Management Consulting Company

"I think they show a lot of promise and are probably going to be in business for many years to come."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2019 - Jan. 2020
Project summary: 

Covalent produced an animated explainer video. They supported the entire process, from wireframing to final animation and voiceover production and implementation.

The Reviewer
 
1-10 Employees
 
Pittsburgh, Pennsylvania
Brooke Taylor
HR & Marketing Manager, B-Three Solutions Inc.
 
Verified
The Review
Feedback summary: 

The video has driven social media engagement, and initial reviews have been very positive. Internally, the video has also aided sales efforts. Covalent was communicative throughout the engagement and worked quickly. Their professionalism and follow-through are notable.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing and HR manager for B3 Solutions, a management consulting company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Covalent?

We were looking to create an explainer video for a new software product we’ve produced.

SOLUTION

What was the scope of their involvement?

They came out and did an evaluation of our needs and then provided us with some options for how the video could go, which included layouts and visual ideas. They presented 2–3 potential scripts for us and allowed us to pick from those. After we selected that, we went ahead and formalized the script with them. They provided us with a variety of different voice over options to use as a background voice, and then we started production.

They updated us weekly or twice a week. Their illustrators came up with the wireframes, showing us approximately what each scene would look like. Then, once we were ready to move into animation, they provided us with the scenes on a weekly basis, and then they would add the audio to it for us to approve.

What is the team composition?

We worked closely with two of the three main people at the company, though we met all three at the beginning. They handled any of the outsourcing for the voiceovers and additional illustrators and animators that were required.

How did you come to work with Covalent?

We were looking for a local company to make it convenient to meet with them in person so they could learn about us and exactly what our product does. A cousin of mine works as a graphic artist locally, and he provided a recommended. His company recently used them for a video branding product.

How much have you invested with them?

We spent between $10,000–$49,999 with them.

What is the status of this engagement?

We worked together from October 2019 until January 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve recently started using it in our social media for this new project, and we’ve gotten really positive feedback. There’s been a lot of discussion about it on our social platform with folks being able to interact and see exactly what the product does easily and quickly. Finally, the people selling the product seem to be happy with the explanation it provides.

How did Covalent perform from a project management standpoint?

They were excellent in every aspect. They were extremely organized, providing invoices for us using a unique invoicing structure so we could pay as we went. They were very accommodating and efficient.

Communication was excellent as well. If I gave them a call or an email, I got a response the same day with the explanation or needed adjustment. It mostly happened by e-mail, but we also had quite a few in-person meetings, especially when we were trying to get the scripts done. They came to the office to work in our conference room. After that, a lot of the communication was via email.

What did you find most impressive about them?

They were excellent work with, quick, and the quality of work was extremely high. Everything they promised to deliver, they delivered, plus more.

Are there any areas they could improve?

I really don’t. They were professional, and, for a group of younger guys (though not fresh out of college) they had everything together. I think they show a lot of promise and are probably going to be in business for many years to come.

Do you have any advice for potential customers?

They lead the process for you, and you don’t have to worry about it. They make it easy to produce something that seemed daunting in the beginning.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Creative Oversight & Editing for Branding Video

"The quality of their thinking and creative talent were impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June 2019
Project summary: 

To expedite a third-party client's project, Covalent helped produce a branding video that highlighted an executive figure's history. They used existing assets in addition to their own work to craft a narrative.

The Reviewer
 
1-10 Employees
 
Pittsburgh, Pennsylvania
Founder, Digital Strategy Consultancy
 
Verified
The Review
Feedback summary: 

The end client and viewers responded well to the video. Besides being quick to jump on board, Covalent was easy to work with, which made them strong contenders for future engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the head of marketing at a digital strategy consultancy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Covalent?

I needed quick turnaround creative direction and editing work for a brand video project that we needed to get out the door for a national event that we had coming up. The CEO had changed his mind on a few things and I was in a bind - to which I'd heard great things about Covalent's work and reached out.

What were your goals for this project?

The tangible outcomes of the project was to positively tell the story of the CEO and his history to a large international audience. The work involved creating a narrative, consolidating content, and editing it in a way that positively conveyed the brand our and top executive - all of which were accomplished in top end order.

SOLUTION

How did you select this vendor?

I was familiar with their work from word of mouth and seeing some of the high quality projects they'd done previously - which is what prompted me to reach out. Overall I looked at 4 different companies but chose Covalent because of their creative and how easy they were to work with.

Describe the video(s) and the process in detail.

We talked through a creative brief, then discussed the assets and goals of the overall video - to which I then gave them access to our existing assets and then let them do their work. We had 2 review meetings and then a final passover - all within the space of a few weeks.

What was your vendors' project management or feedback process?

We had weekly meetings where we'd review the work, discuss feedback, and then I'd receive the project with edits per our discussions.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Overall their video production work received positive feedback from the company and it's customers that attended the event - and I plan to reach out with future video work moving forward.

How effective was the workflow between your team and theirs?

We used Trello, google hangouts, and google docs to keep track of everything. It was very easy.

What did you find most impressive about this company?

The quality of their thinking and creative talent were impressive.

Are there any areas for improvement?

I didn't have any / or experience any negative issues.

5.0
Overall Score Ditto the above.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Super easy.
  • 4.5 Cost
    Value / within estimates
    They're priced at the level of quality that you'd expect in hiring award winning creatives. You get what you pay for.
  • 5.0 Quality
    Service & deliverables
    They tackled everything that was asked in short order and at high quality.
  • 5.0 NPS
    Willing to refer
    They're easy to work with, and do great work. I'd recommend them for sure.
Verification

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GOLD VERIFIED
Business Entity
Business Entity Name
Eminence Entertainment Enterprises, LLC
Status
Active
Jurisdiction of Formation
Pennsylvania
Id
3793974
Date of Formation
Mar 5, 2008
Last updated
Jul 29, 2020
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last updated
Jul 29, 2020
Client Reviews
VERIFIED CLIENT REVIEWS
14
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
September 23, 2020