Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
We are now able to see quite a few stats which we couldn't see before. For example, registrations for people looking for a career in cybersecurity have gone from zero to 4,000 registrants in less than seven weeks. This was due solely to the increased ease of use achieved in our platform, especially since we haven't promoted or marketed the platform yet.
We've gone through an exercise over the last two weeks of launching and advertising a new game, leading to a huge lift. Before, the impact of new games was not noticeable. Corporation Pop's work has led to many more registrants playing our games. We plan to multiply this by at least a factor of ten and see if our infrastructure is robust enough to take that on.
How did Corporation Pop perform from a project management standpoint?
Corporation Pop has found our project quite demanding. Like many small companies, although they can undertake Agile development, Corporation Pop is still using spreadsheets for the task. I'm used to people using more professional software packages such as Microsoft Project or Artemis. Most of the jobs Corporation Pop has been involved with in the past have been less complex, so there hasn't been a need for a more robust approach, but they're learning all the time.
The project management for three activities running concurrently was something that Corporation Pop's team hadn't necessarily come across before, for example. When we're up against the clock, and need to have everything come together at the same time, it can become complex. Corporation Pop still has some room to improve in this area. They have now adopted JIRA, so we'll see how it goes.
Corporation Pop has extremely good retention. They haven't lost a single person since we began working with them, and in fact, Corporation Pop has taken on more people. They're linked-up with universities and other teaching establishments in Manchester.
What did you find most impressive about Corporation Pop?
When I come to Corporation Pop with a suggested approach, they will push back and discuss it with me. If it's the right thing to do, Corporation Pop will adopt it.
Are there any areas Corporation Pop could improve?
We have weekly conference calls, which isn't too bad, but getting some proper conference devices - possibly online services - would be an improvement to using a single phone.
Presentation to customers is also important. At the moment, Corporation Pop uses whiteboards and PowerPoint, which is adequate but isn't ideal for presenting big ideas. I've recommended that they get a smart display board, which is something that many companies are using for workshopping and brainstorming and then capturing ideas swiftly and completely.