Corecentrix Business Solutions

BACKGROUND

Please describe your company and position.

I am the Business Development of Direct Rate

Describe what your company does in a single sentence.

Provides mortgage loans as a mortgager broker.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corecentrix Business Solutions to accomplish?

• Design a new modern and eye catching website
• Allow potential clients to fill out communication forms directly on our website
• Allow our website to be informative

SOLUTION

How did you find Corecentrix Business Solutions?

• Online Search
• Reached out to us

Why did you select Corecentrix Business Solutions over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Corecentrix Business Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They built a beautiful website for us starting from scratch. They were more than willing to make drastic changes and did so quickly. I was truly thankful for them constantly reaching out to us to provide website notes and updates. They went above and beyond any other company we've dealt with when it came to website building.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The feedback from our clients about our new website has all been positive. Everyone who has seen our new website loves the new look and how innovative our content is. It also establishes more of a reliable reputation with an upgraded website. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

This is where they excelled. They were constantly reaching out to us and the changes we did requested happened almost instantly. At one point there was a time where we were swamped with work and lost communication on our end but Corecentrix and their team constantly were reaching out to us, encouraging us to provide an outline for the website. If they hadn't constantly been in contact with us then our website might of never been built due to OUR negligence, but they pushed us forward. 

What was your primary form of communication with Corecentrix Business Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

How much value you get out of your money. The services they provided went above and beyond our expectations. 

Are there any areas for improvement or something Corecentrix Business Solutions could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Owner of ELEKproTEK

Describe what your company does in a single sentence.

Elekprotek provides electrical, technical, and automation services to a variety of industries and municipalities. This company is a next generation of technically trained and experienced professionals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corecentrix Business Solutions to accomplish?

• SEO growth
• Marketing Development
• Brand Awareness

SOLUTION

How did you find Corecentrix Business Solutions?

Cold Call

Why did you select Corecentrix Business Solutions over others?

• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

I engaged CoreCentrix Business Solutions for a comprehensive Local SEO strategy, encompassing an initial assessment of my online presence, Google My Business optimization, citation management, on-page SEO enhancements, local link building, customer reviews management, local content creation, mobile optimization, analytics setup, competitor analysis, local social media engagement, and, if applicable, targeted local ad campaigns. 

The scope also includes continuous monitoring, adjustments based on local SEO trends, training sessions, and documentation of best practices. Their approach has been diligent, and I appreciate their commitment to improving my business's local visibility. The detailed plan, including timelines and milestones, provided a clear roadmap for implementation. I'm confident in the positive impact this collaboration will have on my local SEO performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

CoreCentrix Business Solutions has significantly elevated our SEO performance across multiple locations, catapulting us to the coveted first page of Google for numerous key keywords. Their targeted strategies and meticulous implementation have translated into tangible success, reflecting in increased online visibility and prominence. The provision of detailed reports has been invaluable, offering a transparent and comprehensive view of our SEO achievements. 

These measurable outcomes underscore the success of our collaboration with CoreCentrix, showcasing their expertise in delivering tangible and impactful results. We highly commend their proficiency in navigating the complexities of SEO, ultimately driving positive outcomes for our business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

CoreCentrix Business Solutions exhibits exemplary project management with a commendable focus on responsiveness and efficient communication. Their team consistently responds promptly, addressing queries and concerns with agility. The clear and transparent communication channels have fostered a collaborative and streamlined working relationship. Project updates and milestones are conveyed with precision, ensuring we are well-informed throughout the process. 

This commitment to effective project management not only reflects their professionalism but also contributes significantly to the overall success of our SEO endeavors. We appreciate CoreCentrix's dedication to maintaining a seamless and communicative project management approach, which has undoubtedly been instrumental in achieving our SEO goals.

What was your primary form of communication with Corecentrix Business Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about CoreCentrix Business Solutions is their exceptional ability to tailor their strategies to our specific needs, delivering a personalized and highly effective approach to SEO. Their deep understanding of local markets and the nuanced dynamics of each location sets them apart, enabling us to secure prominent positions on the first page of Google for key keywords across multiple locations. 

Additionally, their commitment to transparent communication, rapid responsiveness, and the provision of detailed reports demonstrates a level of professionalism that truly distinguishes them in the field. CoreCentrix's unique blend of personalized strategies, local market expertise, and efficient communication make them an invaluable partner for anyone seeking not just SEO services, but a tailored and results-driven collaboration.

Are there any areas for improvement or something Corecentrix Business Solutions could have done differently?

While CoreCentrix Business Solutions has demonstrated commendable performance, one area for potential improvement could be in providing even more proactive insights. Enhancing the anticipation of upcoming trends or adjustments in the SEO landscape could further elevate their strategic approach. 

Additionally, exploring additional avenues for client education on SEO practices might empower businesses to better contribute to the ongoing success of the collaboration. However, it's important to note that these are minor suggestions, and overall, CoreCentrix has delivered a highly effective and professional service.

BACKGROUND

Please describe your company and position.

I am the Founder of MicroBilt

Describe what your company does in a single sentence.

MicroBilt is a leading innovator in alternative credit data and risk management solutions for over 40 years. Our advanced technologies enable businesses to make informed decisions about customers, partners, and suppliers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corecentrix Business Solutions to accomplish?

• We were on the hunt for someone to handle our SEO, 'cause truth be told, none of us had the time or the skills to stay on top of it. We needed a team we could count on—no hand-holding, no micromanaging. That’s when we came across Corecentrix Business Solutions. The mission was simple: climb the rankings, boost our site traffic, and have folks we could trust to take the reins while we focused on the rest.

SOLUTION

How did you find Corecentrix Business Solutions?

• Online Search
• Clutch Site

Why did you select Corecentrix Business Solutions over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Corecentrix Business Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Right from the start, they came in super organized. Did a full audit of our site, broke down what was broken, what could use a boost, and some quick wins we could knock out immediately. Then they dove into the whole SEO game—backlinks, on-page tweaks, blog posts, directory submissions, the usual suspects.

They kept us in the loop with updates and reports. Checked in on our keywords, figured out what was hitting and what wasn’t, then made the right adjustments. They also handled getting our pages onto a bunch of blogs and directories, which was awesome ‘cause we definitely didn’t have time to run all that down ourselves.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

For sure. Ever since we teamed up with them, our keyword rankings have been on the rise. And not just a couple, quite a few have gone up. Domain authority's improved too. We've also seen a solid boost in quality backlinks, which was a big goal for us. Every report shows better numbers, so yeah, no complaints here.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Totally simple. Nancy set it up so everything runs through Basecamp—we just log in and boom, it’s all there. We can see what’s happening, what’s done, what’s coming up. She even hooked us up with a live dashboard so we can track our site numbers in real time, which is super handy. Plus, she’s quick to respond. We usually stick to email or Skype, and any time I send a message, she gets back fast. No chasing her down or waiting around.

What was your primary form of communication with Corecentrix Business Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

You can tell they actually give a damn about doing things right, not just ticking off tasks. They’re always tossing out fresh ideas and looping us in on the latest from Google and all that. It’s not like we’re chasing them to stay sharp—they’re already ahead. And the best part? They've been steady. A lot of teams start strong and then fade, but these folks have kept it tight from day one.

Are there any areas for improvement or something Corecentrix Business Solutions could have done differently?

Honestly no. The engagement has been smooth the whole way. If it wasn’t, I’d say it's cause I don’t really sugarcoat stuff, but they’ve been on point.

BACKGROUND

Please describe your company and position.

I am the Logistics & Operational Support Director of Nameless Catering Co.

Describe what your company does in a single sentence.

Nameless Catering is an Indianapolis based independent restaurant group that focuses on high quality unique catering. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corecentrix Business Solutions to accomplish?

• We brought on Corecentrix Business Solutions to handle our SEO, website content, and advertising efforts. After working with several marketing firms in the past, our main priorities were finding a team that’s proactive and keeps the communication flowing. Driving traffic to our site through SEO was also a key goal for us.

SOLUTION

How did you find Corecentrix Business Solutions?

• Online Search
• Clutch Site

Why did you select Corecentrix Business Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Corecentrix Business Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We’re only just kicking off our PPC campaign, so far it’s mainly been SEO and website content work.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We noticed a clear uptick in web traffic once they implemented the SEO strategy. We also landed a few bigger clients, which I credit to the work they put in.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very involved. They check in with us monthly, and there's always someone available when we need them.

What was your primary form of communication with Corecentrix Business Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to service really stands out. They genuinely care about the project and act fast when something needs fixing. We've realized that not every marketing company delivers this kind of attention, so we're genuinely pleased.

Are there any areas for improvement or something Corecentrix Business Solutions could have done differently?

They’ve been awesome, and whenever something doesn’t work, it genuinely feels like they go the extra mile to make it right.

BACKGROUND

Please describe your company and position.

I am the CEO of Volunteers of America-Texas

Describe what your company does in a single sentence.

Volunteers of America Texas is a faith-based, nonprofit organization dedicated to helping individuals, families and communities reach their full spiritual, emotional and physical potential and well-being through a vast array of services that target the elderly, the intellectually disabled, those striving to overcome substance abuse, and those transitioning from correctional centers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corecentrix Business Solutions to accomplish?

• We needed to boost awareness and increase the reach of our programs. Our goal was to get more people informed about a new initiative we specifically designed for the elderly. Ultimately, we wanted to bring a good number of elderly individuals on board.

SOLUTION

How did you find Corecentrix Business Solutions?

• Online Search
• Clutch Site

Why did you select Corecentrix Business Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Corecentrix Business Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We made use of Facebook’s online tools and shared screenshots and details directly from the account, all based on the ads we were running. We could actually see how the campaign was performing in real time. We were given solid, legit steps to adjust and refine things like keywords, ad text, and more. It felt like a proper step-by-step process—trial and error, learning along the way, and continuously improving to hit the target.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Yes, we had plenty of visits to our project, elderly people tend to show interests quickly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We hopped on some calls, shared a few screens, and then—boom, straight to work!

What was your primary form of communication with Corecentrix Business Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Receiving deliverables and leveling up each step. I appreciate how they cut straight to the core of the issue and stay committed to me as a client—either we hit the goal, grow, or move on.

Are there any areas for improvement or something Corecentrix Business Solutions could have done differently?

No. it was a pleasure working with them.

BACKGROUND

Please describe your company and position.

I am the CEO of LouseCalls, Inc.

Describe what your company does in a single sentence.

LouseCalls, Inc. specializes in head lice treatment and removal services in South and Central Florida. Our mission is to help families and schools get their life back to normal in a friendly, confidential and educational manner. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corecentrix Business Solutions to accomplish?

• We are in a niche market and many of our competitors were driving the fees for online advertising up very high so our goal was to save money in advertising while reaching more clients and improving our SEO rankings

SOLUTION

How did you find Corecentrix Business Solutions?

Online Search

Why did you select Corecentrix Business Solutions over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Corecentrix Business Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our work began with the understanding of a small niche market that most know very little about. After going through all the basics of our field, we worked on targeting clients while saving money for Google ads as well as improving our social media, SEO presence and exposure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a lot of improvements on rankings and clicks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have been excellent with communication in regards to updates, status, goals, questions and ideas. Any time we have reached out, we get replies quickly- nights and weekends included. Our project, while small in comparison never seemed to take second place to their other projects.

What was your primary form of communication with Corecentrix Business Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I found their company's genuine work ethic and professionalism very admirable. It’s not easy to find a company that genuinely cares and wants to help you as a small business that can not afford the fees of a large business. I appreciate all the efforts this company made for us initially in research and information as well as currently, even when we are struggling financially

Are there any areas for improvement or something Corecentrix Business Solutions could have done differently?

I would like to be able to afford more ideas and use this company to their fullest potential- but we try to do what we can with what we can afford. We are always open to more marketing ideas that will help our business thrive.

BACKGROUND

Please describe your company and position.

I am the Sales Manager of Coffee King

Describe what your company does in a single sentence.

Coffee King is an Independent Supplier of Internationally Sourced Freshly Roasted Gourmet Coffee Beans & Coffee Machines.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corecentrix Business Solutions to accomplish?
We wanted to increase our number of leads and potential customers.

SOLUTION

How did you find Corecentrix Business Solutions?

Online Search

Why did you select Corecentrix Business Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Corecentrix Business Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Corecentrix Business Solutions has been helping us do marketing campaigns through Google Ads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I’m delighted with their work; we’ve increased our inquiries since we started working with them, which most of them convert into new customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They’re excellent, and in terms of communication, we usually use Zoom and email. 

What was your primary form of communication with Corecentrix Business Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They’ve been great at understanding what we need as a company and implementing it — they take their time to listen to us, and that’s a plus.

Are there any areas for improvement or something Corecentrix Business Solutions could have done differently?

I don’t think there’s anything they can improve on.

BACKGROUND

Please describe your company and position.

I am the CEO of Embrace Pet Insurance

Describe what your company does in a single sentence.

Pet Insurance

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corecentrix Business Solutions to accomplish?

• Paid Search performance management
• Paid Social performance management

SOLUTION

How did you find Corecentrix Business Solutions?

• Online Search
• Clutch Site

Why did you select Corecentrix Business Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Corecentrix Business Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Corecentrix Business Solutions team was responsible for all day to day account management across Paid Search & Paid Social.

• Daily monitoring to reach company KPIs
• Took the lead in short to long term marketing strategy Paid Search
• Worked to improve CPAs and CPCs when taking over the account from our previous agency.
• Constructed a detailed plan consisting of ad copy refreshes, bid strategy updates and implementing lead scoring data
• Created a Google data studio dashboard that displayed consolidated real time data across all platforms.
  Paid Social
• New account needed to be activated/expanded by BP
• Produced creative assets to launch the initial retargeting campaign and monitored performance
• Assisted in working through a full creative refresh
• Launched prospecting audience campaign
• Worked through tight timelines on ad hoc campaign launches

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• QoQ Nonbrand campaigns were ramped up efficiently (+32% spend, -11% CPA) while also increasing policy purchase scale (+47% purchases)
• 310% increase in Brand CTR in Nnovember to December due to optimizations in Microsoft
• CPL and CPAs managed to remain efficient in June after pausing California activity (internal decision) which was our leading driver of traffic
• Brand Impression Share has increased by 4% YoY and we are seeing Search demand for the term "Embrace Pet Insurance" the highest this month than it has been in the last 5 years

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The entire team was very professional, timely, and educated in their strategic recommendations. Even with ad hoc requests and short turnaround times, they responded to emails quickly and made sure the work was completed when needed. Nancy and Terry are always ready to assist with anything requested from my senior leadership and delivered high quality material. If one person was unavailable, someone else was always there to help when needed.

What was your primary form of communication with Corecentrix Business Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I found Corecentrix was very transparent and easy to communicate with throughout the partnership. We never felt that work was slacking or they were pulled heavily to other clients. We always felt like a priority and that they truly cared about the work they were producing for Embrace. That definitely showed in the results that were delivered as well.

Are there any areas for improvement or something Corecentrix Business Solutions could have done differently?

I really don't have any negative feedback. We did not decide to end the partnership due to any type of relationship or performance issues. It was strictly a financial decision to bring the majority of media management in house. If we feel that we have the resources to use them again at some point in the future, I would be happy to bring the team on again.

BACKGROUND

Please describe your company and position.

I am the Director, Clinical Implementation of Therapeutic Associates Physical Therapy (TAPT)

Describe what your company does in a single sentence.

We are Therapeutic Associates Physical Therapy is a physical therapist-owned and operated partnership of clinics. Our structure is unique and has contributed to our significant history and success. Each clinic director is a practicing PT and owner in their facility and/or the company at large and is committed to providing all customers with the highest quality care and service available. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corecentrix Business Solutions to accomplish?

• We hadn’t updated our website in over four years, so our goal was to have a complete overhaul website rebuild. We also wanted to achieve more growth through our digital marketing efforts and an improved strategy.

SOLUTION

How did you find Corecentrix Business Solutions?

• Online Search
• Clutch Site

Why did you select Corecentrix Business Solutions over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Corecentrix Business Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The first phase of our engagement was a learning phase. We had the opportunity to meet with Corecentrix Busines Solutions and share our story, business model, and growth goals. They asked us a lot of questions that allowed them to dig deeper into our digital presence.

Then, we entered a phase where Corecentrix Busines Solutions worked closely with us to present ideas, models, and designs for the website. From there, we went into the build phase. They built our site on WordPress because it made sense to us to keep working on the same platform as our previous website was.

Subsequently, we entered the launch phase, and now, we’re in the post-launch phase, where they’re working on bugs and adjusting details. We hope to continue our partnership with Corecentrix Busines Solutions on a digital growth phase.

We intend to optimize our digital footprint through SEO, so we will be working with them to identify a content strategy. We also want to get more opportunities with paid advertising and other efforts of that nature to support our growth as we move forward.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’ve seen an increase in form submissions and conversion rates, which we can generate more clearly now — that was something that we couldn’t do before.

We didn’t have a good platform before, so if a lead came through our site, we couldn’t see if it became a patient or not. Now, we have a better way to measure the success of our campaigns because we can see the traffic on the site and the conversion rate, and in the back end, we can see if the leads become actual patients.

Compared to our previous website, our new one is significantly different and better.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

No areas of improvement for Corecentrix Business Solutions come to my mind; they have a really well-oiled machine going on. They’re very transparent and clear with agendas and goals, and they ensure that we align with that.

What was your primary form of communication with Corecentrix Business Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Corecentrix Business Solutions' ability to collaborate is impressive. They weren’t on this project because they needed to launch our website but because they wanted.

Additionally, they’re very open to input, feedback, and ideas, and they don’t just push their agenda upon us. Certainly, they’ve provided their feedback, input, and expertise, but they’ve also wanted to hear from us throughout every project phase to ensure that we are satisfied with the result.

Aside from the great things that Corecentrix Business Solutions has done and the product itself, their collaboration is great. Although they had some background working with healthcare companies, they went through a learning process, and they’ve stated throughout various phases that they enjoy working with us because they’re learning a lot. Now, they’ll strengthen their business and will be able to work with other healthcare companies.

Are there any areas for improvement or something Corecentrix Business Solutions could have done differently?

No areas of improvement for Corecentrix Business Solutions come to my mind; they have a really well-oiled machine going on. They’re very transparent and clear with agendas and goals, and they ensure that we align with that.

BACKGROUND

Please describe your company and position.

I am the President of Prestige HR Inc.

Describe what your company does in a single sentence.

Prestige HR is an industry-leading provider of staff augmentation and consulting services. We’ve built our company around a single concept – relationships. We focus on the people we serve. We deliver more intelligent solutions that help our clients and candidates thrive

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corecentrix Business Solutions to accomplish?

• Create a logo reflecting the company's brand identity
• Create a template for business cards
• Create a one page marketing document

SOLUTION

How did you find Corecentrix Business Solutions?

• Online Search
• Referral

Why did you select Corecentrix Business Solutions over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Corecentrix Business Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Corecentrix Business Solutions created a logo and color scheme for my new business, as well as a business card template and one-page marketing document. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completion of the materials

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was consistent and frequent

What was your primary form of communication with Corecentrix Business Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They did a great job translating my vision and the culture of my business into a logo.

Are there any areas for improvement or something Corecentrix Business Solutions could have done differently?

None.