Engage a data culture to drive your business.

It’s common knowledge that organizations are most successful when motivated people work together towards a common goal. At Convverge, our goal is to equip those people – your people, with the right tools and systems to work better together and with your data.

We help companies achieve greater profitability and growth by leveraging Microsoft Technologies that bring people and information together to make better decisions, faster. 

When you can make faster, more informed decisions for your business – it’s a beautiful thing.

Through the delivery of our software and services, Convverge focuses on power software, with a stunning user experience (UX); faster.

Powerful Software

Work together with a team of top-talent project managers, business analysts, solution architects, developers, trainers, and support staff who connect Microsoft enterprise technology solutions and people in a remarkable way.

Stunning UX

Bring all of your data, documents and people together and create great change. When it’s all working and pointing in the right direction the results are fascinating. We pay attention to the smallest details as they are a valuable asset that goes to work for your business.

Faster

In working closely with hundreds of successful companies, we’ve developed an accelerated method for solution delivery and realized ROI.

 

 
$1,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2005
Show all +
Calgary, Canada
headquarters
  • 310, 602 11 Avenue SW
    Calgary, AB T2R1J8
    Canada
other locations
  • 2404 W Broadway,
    Vancouver, BC V6K 2E8
    Canada

Portfolio

Key clients: 

Pursuit Collection, Ferus Natural Gas Fuels Inc., Cronin Capital, Calgary Stampede, Rokstad Power, Gordon Russell Ltd.,

Improve health and safety collaboration with SharePoint and Power BI Image

Improve health and safety collaboration with SharePoint and Power BI

Our client, a publicly traded energy company, was motivated to create an improved health, safety and environment (HSE) hub. Their objective was to better engage their staff through the timely and accurate capture and reporting of safety incidents and near misses. With a large workforce in the field, our client required a solution that was supported on mobile devices, and available at any time and from anywhere. Convverge was

able to deliver an advanced technical solution that feels simple and straight forward to use. HSE KPIs are now consumed by all employees, assisting in creating a sense of ownership in company safety throughout the organization. Field reporting of HSE events are now streamlined with the ability for both summarized and detailed data analysis. Finally, the SharePoint foundation and deployed solutions are scalable to support our client’s expected growth. 

You can read the full case study @ https://convverge.com/case-study/improve-health-and-safety-collaboration-with-sharepoint-and-power-bi/

Enhance team collaboration with a SharePoint intranet Image

Enhance team collaboration with a SharePoint intranet

UFA Co-operative Limited is one of Canada’s largest and most dynamic co-operatives. As a progressive and diversified business, UFA strives to provide the products, services and solutions for their owners and customers in rural communities. UFA approached Convverge to help them launch a new corporate intranet. The roll out of UFA’s new intranet has been a success and is an integral part of day to day operations throughout the

organization. The fresh design and user experience are enjoyed by all, with enhanced team collaboration being realized through the new solution.

You can read the full case study @ https://convverge.com/case-study/enhance-team-collaboration-with-a-sharepoint-intranet/

Creating data-driven decisions by connecting Power BI to existing data Image

Creating data-driven decisions by connecting Power BI to existing data

Our client, a leading Alberta-based paper producer, approached Convverge with an interesting set of requirements. The team’s maintenance work orders were being stored within a proprietary software tool that had limited reporting capabilities. Maintenance information was difficult to analyze and present, thereby not providing any significant insights for management reports and weekly maintenance meetings. Managers felt that they

didn’t have a clear and confident view of what maintenance tasks were outstanding, what were complete, and what items may not have been addressed at all. By leveraging Power BI and connecting to the proprietary system’s source data, Convverge was able to create a meaningful channel to display and interact with the data that was already there. You can read the full case study @ https://convverge.com/case-study/creating-data-driven-decisions-by-connecting-power-bi-to-existing-data/
Engage teams with a modern intranet solution Image

Engage teams with a modern intranet solution

Our client’s primary objective was to deliver a visually pleasing intranet that accurately reflected the corporate brand. As a leading travel and hospitality organization, it was imperative to deliver a familiar and on-point look and feel to all staff members. Further, the access to key information for a distributed workforce, delivered through an intuitive user experience was paramount.

You can read the full Case Study

Enabling technology to improve collaboration, workflow and support better business insights Image

Enabling technology to improve collaboration, workflow and support better business insights

Convverge worked with a privately held natural gas fuels organization, who has staff dispersed across office and field locations and wanted a consistent user experience with simplified access to the files, data, and workflow that make work easier regardless of location or role. We defined and implemented a technology solution that solved key issues around access to information, collaboration, workflow, and

Reviews

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ERP Development for Land Survey and Asset Integrity Firm

“Any issues that we send their way, we know will get taken care of almost immediately.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2015 - Ongoing
Project summary: 

Convverge, Inc developed a web-based ERP database from the ground up and has provided ongoing Microsoft and other database support services to a land surveying and asset integrity firm.

The Reviewer
 
11-50 Employees
 
Canada
Support Services Manager, Land Survey Company
 
Verified
The Review
Feedback summary: 

All of the work performed by Convverge, Inc over the years has satisfied project requirements and pleased both internal and external stakeholders with its quality. Their team is communicative about all of their progress and asking questions when they needed anything to be clarified.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a land surveying and asset integrity firm, and I’m the support services manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Convverge, Inc?

Our company hired their team to build an ERP for us.

SOLUTION

What was the scope of their involvement?

They started out by developing a database that allowed us to house all of our drop data on a web-based application. Since then, they’ve done a lot of Microsoft related product management for us, as well as other database support work to assist with a variety of our operations.

What was the team composition?

We worked with a lot of different people from their team, including coders and project managers for the work.

How did you come to work with Convverge, Inc?

Our company was looking for developers with ERP capability at the time, and they were one of the first people we came across. They seemed competent and trustworthy from our interviews with them, so we decided to move forward from there.

How much have you invested with them?

The total cost of our work with them has been around $150,000.

What is the status of this engagement?

Our partnership started around April 2015 and is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don’t have formal KPIs for their work, but we have internal standards that they have lived up to with all of their deliverables for us.

How did Convverge, Inc perform from a project management standpoint?

They’ve done a great job of managing the project, keeping us up to date about all of their progress and checking in whenever they have questions or clarifications about what we want.

What did you find most impressive about them?

They are very versatile as a team. Any issues that we send their way, we know will get taken care of almost immediately.

Are there any areas they could improve?

I don’t think there’s anything I think they should do differently off the top of my head.

Do you have any advice for potential customers?

Be as clear as possible with your expectations and draft up a good architecture document, and they will complete everything you need them to.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They do a great job generally speaking but we’ve had a few hiccups here and there.
  • 4.0 Cost
    Value / within estimates
    They’re a bit pricier than some, but the quality is worth it.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Cloud-Based Solution Dev & Migration for Banking Group

“Convverge, Inc. really catered to us to make sure we had everything we needed.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
June 2019 - Ongoing
Project summary: 

Convverge, Inc. handles cloud-based web development for a merchant bank. Working from scratch, they designed and built a SharePoint solution that holds all the partner's files and has an integration capability.

The Reviewer
 
1-10 Employees
 
Vancouver, British Columbia
Dave Robinson
CFO, Cronin Capital
 
Verified
The Review
Feedback summary: 

The engagement has been a positive experience. Convverge, Inc. adhered to project deadlines and remained on schedule. Responsiveness, efficiency, and accountability are hallmarks of their work. Making collaboration seamless, their team focuses on keeping clients happy and meeting all requirements.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CFO of Cronin Capital. We’re a merchant bank focused mostly on the natural resource space. Our work includes creating investments and consulting resource companies about exploration. We mostly focus on minerals, specialty metals, oil, and gas. We have a global perspective and look at investments and assets from all over the world. Our company is diagnostic in regard to the minerals we look at.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Convverge, Inc.?

We hired Convverge, Inc. to migrate our database and files from Microsoft OneDrive to SharePoint. The objective was to create a central place to have all of our files as well as manage our data in an interface that was more user-friendly. We looked at various platforms and felt SharePoint was the best one. Then we brought on Convverge, Inc. to advise and execute it.

SOLUTION

What was the scope of their involvement?

Their team created a SharePoint site for us from scratch. It integrates with OneDrive, and we can access our files directly on SharePoint or through our file explorer in Microsoft. They built the whole thing, including the interface, folder structure, and hierarchy, as well as its look and layout.

After it was built, they focused on refining it as well as seeing what we liked and didn’t like. Then, they handled integration and onboarding our staff so the platform became accessible to our entire team.

Now, we’re ironing out a few kinks. That’s normal because there’ll always be a few things to sort out in regards to the platform working properly and to us refining its look and structure as we figure out exactly what we need. There’s a bit of back-and-forth correspondence still. I’m finding it’s more to do with Microsoft directly and working out some of its technical kinks.

What is the team composition?

Eric (Principal Consultant) is our main point of contact. His primary role is understanding our needs, troubleshooting our issues, and building a framework of exactly what we want. We also work with Chris (Software Developer) and Allan (Senior Frontend Developer).

How did you come to work with Convverge, Inc.?

Our CEO had a contact who put him in touch with Convverge, Inc. We also did some research on all the service providers that could do this for us. After looking at a couple, we decided to go with Convverge, Inc. based on their experience. We also wanted a company that was Canadian-based.

How much have you invested with them?

We’ve invested between $10,000–$15,000.

What is the status of this engagement?

Our engagement started in June 2019 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Throughout the project, our team would view what Convverge, Inc. did at each phase and then provide feedback before moving on to the next stage. For the most part, this process has been working well. There’s nothing formal, and they’ve always been very responsive. Overall, it’s been a positive experience. Convverge, Inc. really catered to us to make sure we had everything we needed. They focus on the client, getting the work done, and keeping us happy.

How did Convverge, Inc. perform from a project management standpoint?

Their team has done a good job of remaining on top of things. They’re fairly efficient and always communicated clearly on what they needed. There were a few instances of miscommunication at the beginning and middle parts of the process, but they were always very quick to clear it up and make sure we were all on the same page.

Our team isn’t the most technical group around; it’s not our industry. So naturally, there will be some miscommunication and we need to take the time to talk things through. Convverge, Inc. was always good at owning their accountability if something was their mistake, and if it was ours, we did the same thing. Together, we always improved communication and got on the same wavelength.  Overall, they did a good job of project management and following timelines.

What did you find most impressive about them?

We like that they’re Canadian-based. Also, they respond quite quickly when we reach out to them. I’m not exactly sure of the size of their organization, but they seem pretty small, which we like. They gave us the exact attention we needed and it didn’t feel like we were dealing with a massive organization that ignored us. They’re nimble and responsive, which was very positive.

Are there any areas they could improve?

Some of their billing details were a little ambiguous and unclear on what we were going to exactly pay for. There were a few calls over billing to clarify what was expected, included in the package, and then what was extra. There was a little bit of miscommunication, but we rectified it, and they were great about handling it. I’d suggest that they be more upfront in laying everything out a little bit better in the future.

Do you have any advice for potential customers?

I’ve already recommended them to another business associate who’s looking for something similar. Be very clear about what you need and want as a business, then communicate that very clearly to the Convverge, Inc. team.

When you’re setting up the engagement, be very clear on asking what’s included and what’s extra. Spending that time, in the beginning, to lay out everything will set yourself up for a successful engagement.

4.5
Overall Score It’s been a good experience, and I’d use them again.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They stayed on top of things but there were a few times of slow response.
  • 4.0 Cost
    Value / within estimates
    They’re not the cheapest but for the money we spent, we got what we needed. The service was good.
  • 4.5 Quality
    Service & deliverables
    They delivered on what they agreed to give to us and were responsive.
  • 4.0 NPS
    Willing to refer
    I’ve recommended them already.

CRM Migration for Telecommunications Dealer

“It felt like they always had everything under control and walked us through the process.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
Less than $10,000
 
March 2020
Project summary: 

Convverge, Inc. helped a telecommunications dealer transfer their CRM from an internal platform to Microsoft 365. They migrated all existing emails, and created back-ups as necessary.

The Reviewer
 
11-50 Employees
 
Canada
General Manager, Telecommunication Dealer
 
Verified
The Review
Feedback summary: 

The team successfully completed the migration within one month, showing strong project management and organization skill throughout. If there was an issue, Convverge, Inc. handled it quickly.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the general manager at a telecommunications dealer in Canada. We have ten locations in addition to an outbound sales team.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Convverge, Inc.?

We needed to transition from an internal email platform to Microsoft 365 at an affordable price. 

SOLUTION

What was the scope of their involvement?

Convverge, Inc. built out our new CRM with Microsoft 365 and migrated over all of our existing data.

What is the team composition?

Eric (Principal Consultant, Converge Inc.) was our initial point of contact, and there were two other teammates providing support. We worked with three people in total.
 
How did you come to work with Convverge, Inc.?

We called Microsoft, and they provided a list of recommended resellers for Microsoft 365. Convverge, Inc. was one of them.

How much have you invested with them?

We spent around $3,000 for their services.

What is the status of this engagement?

We completed the entire project within March 2020. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

It was a straightforward project — they successfully migrated our existing emails to Microsoft 365 and created a couple of back-ups. Overall, everything works pretty well.

There was a small hiccup with emailing from our POS system, but they worked with our technical team to fix the issue quickly. 

How did Convverge, Inc. perform from a project management standpoint?

They handled the project well. Everything was organized and followed the plan that their team initially laid out. 

What did you find most impressive about them?

Eric took the time to visit me in person at the start of the project. I’m pretty old-school, so that went a long way in my book. Meeting face-to-face really convinced us to partner with them for this project.

Are there any areas they could improve?

I wouldn’t ask them to change anything.

Do you have any advice for potential customers?

Their records with us speaks for itself. I would recommend them based on their performance on this project. The Convverge, Inc. team was organized from start to finish — it felt like they always had everything under control and walked us through the process. 

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Everything was right on time.
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    I don’t think anything is absolutely perfect.
  • 4.5 NPS
    Willing to refer

Intranet Dev for Natural Gas Company

"Convverge, Inc. exhibits acute attention to detail, and they truly love what they do – that’s what sets them apart."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Nov. 2018 - Mar. 2020
Project summary: 

Convverge, Inc. developed an internal intranet using SharePoint Online, Power BI, and Microsoft Power Automate. The product allows users to collaborate on documents and access internal resources.

The Reviewer
 
11-50 Employees
 
Canada
Director of Corporate Development, Natural Gas Company
 
Verified
The Review
Feedback summary: 

Convverge, Inc. successfully deployed and developed an intranet that has been adopted by various departments within the business. In addition to creating a product that has helped to realign internal processes, the team met all of the project requirements while adhering to the timeline.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of corporate development and information services for a domestic liquified natural gas (LNG) provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Convverge, Inc.?

We initially hired them to develop an internal intranet using SharePoint.

SOLUTION

What was the scope of their involvement?

They developed the intranet, an internal collaboration site where team members can self-serve various company resources and collaborate on documents. The intranet that Convverge, Inc. created also allows various departments to store documents and develop a workflow for their day-to-day tasks. 

The team used Microsoft technology, in particular SharePoint Online. They also deployed some of the power platform features such as Power BI and Microsoft Power Automate. Additionally, they provided a support package for any technical issues or minor adjustments that we needed to make on the design of the intranet.

What is the team composition?

We worked directly with a least 4–5 individuals. 

How much have you invested with them?

We’ve probably spent $300,000–$400,000.

What is the status of this engagement?

We first engaged with them in 2018, which is when we developed the scope. The actual development began in early 2019. We’ve since branched off to using Convverge, Inc. for other services, such as some of our power app development, which also connects to the intranet that they originally developed. 

The work has slowed down within the past month due to the COVID-19 pandemic, but we intend to continue some time in Q4.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We know the work has been successful through the adoption that we’re receiving internally. The fact that these tools are being used by various parts of our business is attributed to the success of the deployment and development of the technology.

The impact of their work has been positive thus far, and it has helped our business to realign some of our internal processes. It’s also given us insight into parts of our business that we didn’t have before. 

How did Convverge, Inc. perform from a project management standpoint?

The team was very good at responding to requests when they happened. Each project was very iterative, and there was a lot of back and forth between our teams. They adhered to their timelines. 

Any delays that happened were largely due to our team getting caught up with some of the other day-to-day tasks that we had. Convverge, Inc. was largely on track with meeting their deadlines, and they met all of the project requirements.

What did you find most impressive about them?

Convverge, Inc. exhibits acute attention to detail, and they truly love what they do – that’s what sets them apart from their competitors.

Are there any areas they could improve?

They could slightly improve their reporting of project status updates in terms of spend versus budget while offering more details about the spend. 

Do you have any advice for potential customers?

Ensure that the organization has a high level of engagement with Convverge, Inc. This will make for a good product and design, and provide the team with what they need to do what they do best.

5.0
Overall Score They were professional and responsive, and they always seemed to find a solution, no matter the case.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They could’ve done better, but we were mainly the cause of the delays.
  • 4.0 Cost
    Value / within estimates
    We experienced some cost overruns that were driven by our internal requests.
  • 5.0 Quality
    Service & deliverables
    The ease of accessing support when we needed it was world-class. On weekends and late at night, they were always available through various channels.
  • 5.0 NPS
    Willing to refer

App Development for Manufacturing Company

"They did well and were easy to communicate with."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
Less than $10,000
 
Aug. 2019 - Nov. 2019
Project summary: 

Convverge, Inc. built an audit and inspection app for an industrial supply company's service fleet. The app runs through Office 365 integration and was developed for SharePoint using Microsoft PowerApps.

The Reviewer
 
11-50 Employees
 
Canada
Conrad Cherrington
Sales & Operations, Industrial Supply Company
 
Verified
The Review
Feedback summary: 

The app works as intended, passing multiple reviews. The team at Convverge, Inc. were Microsoft experts and easy to work with as they pushed themselves for the best solution. Despite being easy to communicate with, Convverge, Inc failed to indicate cost overruns from the initial project estimate.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the director of sales and operations for an industrial supply company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Convverge, Inc.?

We hired Convverge, Inc. to develop an audit and inspection app for our service fleet. We wanted better tracking and improved maintenance records for our internal service vehicles.

This was in order to better manage maintenance schedules to extend their lives. Also, the app helped our technicians provide service to vehicles while on the road.

SOLUTION

What was the scope of their involvement?

They built the app from scratch. It primarily runs through Office 365 integration and was developed for SharePoint using Microsoft PowerApps.

What is the team composition?

We worked with Eric (President, Convverge, Inc.), who really knew his stuff and was very professional. We also worked with Chris (Software Developer, Convverge, Inc.) and another developer.

How did you come to work with Convverge, Inc.?

I found them on Google while looking for a local developer. We needed someone who could travel to the site to get a feel of what we did. We reached out to a few developers and thought that Convverge, Inc. had a very professional team. Because of this, we moved forward with them.

How much have you invested with them?

We invested close to $10,000 on that application.

What is the status of this engagement?

We began work in August 2019 and completed the project around November 2019. We still reach out to them for service and support occasionally. We’re also in the planning stages of building another app and will likely hire them once they submit a proposal.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After implementation, we did live testing. 14 days after the rollout, they also did another review. Both times, everything was working as intended which was fantastic. We were stringent that we had a final solution that worked, and they delivered.

How did Convverge, Inc.perform from a project management standpoint?

They did well and were easy to communicate with. They’re transparent and let us know what they were working on and when there were delays. I had almost daily updates from Chris, which made it very easy to work with him. I didn’t have to push them to have them do their best, they were adamant that we had the most proper solution.

What did you find most impressive about them?

They’re very upfront with their limitations. They’re Microsoft experts, which made brainstorming easy throughout the project.

Are there any areas they could improve?

Unfortunately, we had some issues with the initial project estimate. There wasn’t much communication on the fact that we passed our initial budget estimations. I wish they relayed to us that we met our initial project estimate, giving us the opportunity to decide if we would continue to invest further.

However, because of that they discounted the work and did a lot extra, making up for the miscommunication. That was the only issue we ran into.

Do you have any advice for potential customers?

Make sure you have open communication channels with them.

4.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer