What evidence can you share that demonstrates the impact of the engagement?
We’ve seen an incredible jump in web traffic. Within the last year, we jumped between 60%–70% in organic traffic and our company became very popular in our industry. The site’s layout is cleaner and easy to navigate—and it is more compatible with Google search results. The overall structure and flow are smoother for users, which is a testament to the work Convertiv did for us.
In a less quantitative measure, the improved site also received a round of applause from our executive team, so we're all very pleased with it.
How did Convertiv perform from a project management standpoint?
I was always confident Convertiv was on track during the project. They kept us updated through email, phone, Slack, and text, depending on the teammate.
What did you find most impressive about them?
They knew exactly what we wanted and how to achieve it from the beginning. Their team took the right steps to finish the project on time and made sure we knew about every update.
Are there any areas they could improve?
Early in the process, my team wanted the project completed within six months and were disappointed when Convertiv set a one-year deadline. However, they explained the process to us, and we fully understood their timeline. They were able to calibrate and manage our expectations to create the best site.
Do you have any advice for potential customers?
You should trust their expertise—they know what to do and will deliver a high-quality product.