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headquarters
Focus
Recommended Providers
Portfolio
Mason, Bruce, and Girard
Reviews
the project
IT Consulting Services for Natural Resources Co.
"They came highly recommended and seem to have a good breadth of expertise."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Mason, Bruce & Girard is Natural Resources Company. I am the COO.
For what projects/services did your company hire Convergence Networks?
To be our MSP
What were your goals for this project?
Stable IT, forward looking
How did you select this vendor?
RFP Process.
Describe the project in detail.
We hired another consultant to assist with the search. Produced a RPF, send it out, received 3 responses, chose the best
What was the team composition?
Consultant and myself, utlimately approved by our Executive Team.
Can you share any outcomes from the project that demonstrate progress or success?
Our security is much improved, implemented cloud strategy, have ample storage space.
How effective was the workflow between your team and theirs?
It has gotten better as time has moved along and we have become familiar.
What did you find most impressive about this company?
Their owner seemed to be hands-on. They came highly recommended and seem to have a good breadth of expertise.
Are there any areas for improvement?
Their ticket processing software could be better.
Their services have resulted in improved security, an implemented cloud strategy, and ample storage space. Convergence Networks is hands-on with their work, though their ticket processing software could be better.