Content Development Pros

BACKGROUND

Please describe your company and your position there.

New and upcoming Christian based retail Company, Visions of Grace HS/TUJ. I am CEO of this amazing enterprise, Lydia Brooks.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Content Development Pros?

I was in need of an ebook cover, plus hardback sold on Amazon assuring specifications protocol, high-definition, professionally designed, and replaced. New Audio, needing updated Producer and Narriator information displayed on ebook cover; updated Author Bio, short and long version; Company Logo uniquely created and designed to my specifications; Mission/Thank You Statement cards, portraying my Company's' Logo, and mission intention promises, purchase appreciation, and Charity ventures.

What were your goals for this project?

My goals were to have these projects completed with the Professional expertise needed to lift my Brand to a higher status, within a short period of time.

SOLUTION

How did you select Content Development Pros?

I had no prior knowledge of Content Development Pro. Never heard of them in my life...and I'm 67 yrs. However, during my prayer to help me locate a company, their site appeared within my PC glitch. I took that as a sign to continue with this Company, and I am so glad I did. I don't need to say how desperate I was to get these project tasks completed.

Describe the project in detail.

As prior stated, My list of jobs completed by Content Development Pros are; 2 book covers, (ebook and hardback), Amazon specifications, digital high definition, and upload protocol; unique company logo, high definition; professional author bio, long and short version; mission/thank you statement cards.

What was the team composition?

From the time I ordered my project request, throughout the process, my assigned Project Manager, Alex, made himself available to my needs and wishes. Always ready with invaluable support and motivations. He, Scott, and Chris, continually there with support and assurance of my project completion. Abigaile, and the design team, we're all eager to complete my projects, tho I felt like I had bombarded them with too much. But they all diligently, one by one, completed them all using tremendous skill and dedication.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I admit I didn't believe that so many projects could be completed in such a short length of time. However, after I was able to view the final version, book covers, completed first, and witnessed the tremendous skill and dedicated effort into such an amazing outcome, I had no doubt, this is my 'go-to' Company through my professional endeavors.

How effective was the workflow between your team and theirs?

First of all, I am my team, and from my team to theirs, the workflow was study and consistent, as Alex's communication skills and friendly decor, kept me abreast and connected with the design team feedback, as well as my feedback to the design team. At no point, was there a project left behind where I didn't know the status.

What did you find most impressive about this company?

This Company runs like a well-lubricated oil rig system...each member has a proper and dedicated task to fulfill, designed for one single purpose, all on one accord...to get the job done...the bottom line...Client Satisfaction

Are there any areas for improvement?

There's always room for improvement when there are two or more synchronizing skills to project completions. However, constructive communication and both parties' wisdom to listen, will correct any areas needing improvement. However, there are no areas in need of improvement that I can see, at this point.

BACKGROUND

Please describe your company and your position there.

My company operates in the e-commerce space, marketing goods and services for retail companies in North America. I am the CEO and as such it is my responsibility to manage the company's activities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Content Development Pros?

I contracted with Content Development Pros to develop a new website for my company. This project includes writing a legal policy document and publishing weekly blog content with a five star quality rating, their best quality.

What were your goals for this project?

1. Establish open communication channels via email, telephone, chat.

2. Receive quality work each week.

3. Grow the size of my business utilizing the content that is produced for me.

SOLUTION

How did you select this vendor?

I searched for marketing vendors and found review sites for best in class firms. I narrowed the field down to compare services with respect to a cost based analysis to determine that I needed a well recommended company which which I can scale up my business.

Describe the scope of their work in detail.

After presenting my blog's project manager with an initial direction and a copious quantity of topic ideas, production on the blog articles began and continues at the rate of 1000 words per post and one post per week.

Content Development Pros is responsible for the ongoing production of the blog. My company website is also in production. The web development team has made this process easy with a diagrammatic description of the project. Clear descriptions and requests for decisions at each step.

What was the team composition?

My account manager organized my purchase requests and helped me get in contact through email, telephone, and chat with the project manager who guide the production of content for me on a weekly basis.

Also an very important, is the monthly content plan which is my direct connection to the direction that the blog will proceed in each month.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

This project is not on the internet at this time, as it is in progress.

How effective was the workflow between your team and theirs?

The project management work by my account manager Bruce, and project manager, Abigail has managed my expectations very well and exceeded in every metric. The utilization of all three communication methods, email, telephone, and chat provides the right mix of communication to keep the projects moving. We have active feedback channels in place and they are very helpful to me.

What did you find most impressive about this company?

I am continually impressed by the content itself and the strategic planning that goes in the production of a long term blog campaign. The work has a guarantee always to be written with quality in study and in practice.

Are there any areas for improvement?

Thank you for your efforts and the content, you are the best content writers in your business.

BACKGROUND

Please describe your company and your position there.

I am the owner of Everest Legal Marketing, and collaborate closely with our internal and external content team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Content Development Pros?

We were looking for content at a fair price for numerous projects that help our content marketing strategies across our digital footprint.

What were your goals for this project?

We were specifically seeking content that we knew we had to modify and improve with supplemental information and citations. We knew that whoever we used for this type of content, the content needed to be good but didn't really need to be excellent because we were going to go back through and edit it. Additionally we needed the content to come in regularly, timely and be consistent in quality.

SOLUTION

How did you select this vendor?

As we looked for a vendor, most wanted to charge us exorbitant fees but didn't really understand that we didn't want to pay top tier prices for content that was going to be immediately edited. We came across Content Development Pros and thought that their rates were very reasonable.

We decided to try them out with a small order, and to our delight the content was excellent for the rate they charged. Since then we have submitted multiple project orders and have been very satisfied with the quality of the content for this purpose.

Describe the scope of their work in detail.

Content Development Pros has an easy to use submission form where we can easily upload the requirements of a project in detail. Their customer service department then confirms the order and production begins. On larger orders, (20+ pages), the content can take up to 2-3 weeks to complete, but pages trickle in as they are completed. If there are any errors or problems we can email back and they will make revisions as needed. For our purposes, we typically haven't needed to use this option.

What was the team composition?

My content editors & staff provided requirements, submitted the order and gave feedback as needed. Our most recent interactions with Sophia Monroe and Brandon Marx were excellent.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've received numerous orders from Content Development Pros and they have been reliable and consistent.

How effective was the workflow between your team and theirs?

Content Development Pros communicated proactively and responded to inquiries through Email and Live Chat quickly.

What did you find most impressive about this company?

I am very impressed that they can deliver good quality content, very quickly at a very affordable rate.

Are there any areas for improvement?

My only suggestion for improvement is to try to improve the conversational English for the US market. Sometimes content arrives using phrases and words that are not US native English.

BACKGROUND

Please describe your company and your position there.

My company is Bold Internet and I'm the owner/Director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Content Development Pros?

I needed help with developing some unique content for a website in the dental health sector knowing that I didn't have the necessary skill or time to produce such articles. I was recommended to try Content Development Pros and very pleased about it. Their communication is great, turnaround on content in line with expectations and the quality of the articles really good.

What were your goals for this project?

To get 20 or so unique articles in the dental space.

SOLUTION

How did you select this vendor?

Via a referral from someone in the industry who I respect.

Describe the scope of their work in detail.

I gave a loose description in the form of a spreadsheet with some article title suggestions but that was it! The research and writing were all down to them! I had to get a couple of articles reworked which they did promptly without hesitation or argument.

What was the team composition?

Sophia Monroe was my account manager and handled most of the direct comms and there were a couple of writers involved in producing the actual content.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It's too early to talk about success in terms of impact on the website but I am very happy with the quality of the work produced.

How effective was the workflow between your team and theirs?

Excellent! Emails plus a dashboard would let me know when articles are ready to be reviewed and I could either approve or submit a review/edit request. Very easy.

What did you find most impressive about this company?

'Dental care' is not the easiest topic to write about but they did just that. They found ways to create imaginative, well-researched and unique content.

Are there any areas for improvement?

I think the dashboard and ease of adding a project with individual article ideas could be improved. And one stage one of the articles didn't quite work for me and I felt a jolt of surprise as the first few had been excellent but it was resolved without a fuss.

BACKGROUND

Introduce your business and what you do there.

I’m the president of Straightline Technologies, a technology company. We provide services like website design, PPC, social media marketing, and e-commerce, amongst others.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Content Development Pros?

I wanted to develop my website content so that I could rank higher on search engines.

SOLUTION

What was the scope of their involvement?

Content Development Pros has completed two projects for me. They wrote and optimized content for my website. Much of the content describes the services that my company provides. They will complete more projects for me in the future.

What is the team composition?

I’ve spoken to two people.

How did you come to work with Content Development Pros?

I found them through a Google search. I read their reviews, and the price was good.

How much have you invested with them?

I’ve spent $60. The two projects I’ve done cost $30 each.

What is the status of this engagement?

We started working together in July 2019, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

My site was previously on Google’s sixteenth page; after just two weeks of working with Content Development Pros, my site is on the eighth page.

The first version they gave me was good, and the second version needed a little tweaking. However, they’ll do as many revisions as it takes to make the customer happy. They delivered in three business days, as promised. They’ve done a great job.

How did Content Development Pros perform from a project management standpoint?

I was happy with the project management. They’re professional and add a personal touch to the work. They call me to provide updates. We communicate via email and phone.

What did you find most impressive about them?

I’m extremely happy with their work.

Are there any areas they could improve?

They could share the best practices of what they’re doing. They could also reduce the pricing just a little.

Do you have any advice for potential customers?

You can have peace of mind working with them.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of a skincare and beauty product company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Content Development Pros?

We engaged Content Development Pros to create blog content for our website.

SOLUTION

What was the scope of their involvement?

Content Development Pros writes professional blog posts for my website, social media channels, and other highly visible sites.

What is the team composition?

I work with a sizable team that includes several writers. I mainly coordinate with the team lead.

How did you come to work with Content Development Pros?

We heard about their team through word of mouth, and we found that they had excellent reviews. After checking them out, we decided to hire Content Development Pros.

How much have you invested with them?

We’ve spent $500 so far.

What is the status of this engagement?

We started working together in December 2018, and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We now see 4,500 visitors per month—a significant number for a website launched in November 2018—and 85% come through the blogs written by Content Development Pros. I’m thrilled with their work.

How did Content Development Pros perform from a project management standpoint?

The team manages an efficient and professional workflow. Content Development Pros' work always arrives by their promised deadlines, and they respond at all hours to any questions and inquiries I send their way. I use a dashboard to view their progress and results. We communicate via email and phone as well. 

What did you find most impressive about them?

Content Development Pros is my first experience working with a content marketing vendor. I haven’t had to go to another house because their team meets all my needs. I’m completely satisfied with their services.

Are there any areas they could improve?

No, I can’t think of anything.

Any advice for potential customers?

Choose the plan with their team that best fits your budget, needs, and objectives.

BACKGROUND

Please describe your company and your position there.

I am the executive director and head strategic development across our agency vertices including MediaMorphosis, Ethnic Online Network in North America, the UK, and India.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Content Development Pros?

I currently work with Content Development Pros on SEO and content strategy. They provide content writing, create infographics, and support various other creative projects.

What were your goals for this project?

Our goal is to receive best-in-class work and content that helps both ourselves and our clients meet their objectives.

SOLUTION

How did you select this vendor?

We have been working together for more than five years now. Content Development Pros keeps doing stellar work. I find them so reliable that I recommend them to all my clients and partners.

Describe the scope of their work in detail.

Content Development Pros provides SEO services for our websites. They also contribute content writing, eBooks, web content, infographics, and article writing.

What was the team composition?

We work with various managers and points of contact from Content Development Pros.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Content Development has been very successful within the context of our partnership.

How effective was the workflow between your team and theirs?

The dynamic between our two teams is very good. They provide immediate feedback and are very receptive.

What did you find most impressive about this company?

The team at Content Development Pros is excellent and reputable.

Are there any areas for improvement?

I only have good things to say about Content Development Pros.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Silicon Valley Marriage Counseling.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Content Development Pros?

We engaged with Content Development Pros for website marketing and SEO services.

SOLUTION

What was the scope of their involvement?

Content Development Pros manages keywords and writes content. I supply them with the ideas, and we edit each other’s writing. Sometimes they generate ideas for content.

What is the team composition?

I primarily work with a project manager.

How did you come to work with Content Development Pros?

Their team was running a chat on Google. I made a note, and they immediately got back to me. After chatting, I signed up with them right away because they knew exactly what I had in mind. Not a lot of businesses provide this package of work.

How much have you invested with them?

We’ve spent between $6,000–$7,000 so far.

What is the status of this engagement?

We started working with Content Development Pros in June 2017, and the services are ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

My business has grown since hiring Content Development Pros. Their SEO work helped my business show up on the first pages of Google. People can find my services much easier. As our engagement continues, I hope their services stay quality and affordable, no matter how busy their team gets.

How did Content Development Pros perform from a project management standpoint?

Content Development Pros is exceptionally professional and finishes work on time. We communicate mainly through email. If I don’t respond within a day or two, they follow up with me. They agree with set phone calls immediately. Within a day of the appointment being made, we've finished the conversation.

What did you find most impressive about them?

I appreciate the fact that Content Development Pros is on top of their work. The project manager comes up with ideas on his own. He educates me on what services are out there and what my options are.

Are there any areas they could improve?

No, I can’t think of anything they need to improve on.

Do you have any advice for potential customers?

Customers should be respectful and patient with their team. Before engaging, learn about the different options and compare them to the fair and professional service that Content Development Pros delivers.

BACKGROUND

Introduce your business and what you do there.

I’m the director of operations for a couple of clinics: a chronic pain center and a medical spa.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Content Development Pros?

When we started our advertising, a lot of our marketing was paper-based. As the internet became more and more important tool for potential clients to search for our services, we decided to diversify our marketing.

SOLUTION

What was the scope of their involvement?

They develop content for our websites and manage our SEO. They’ve also designed websites for us, but the most important part of their involvement was to improve our Google rankings through content creation. They’ve retooled our social media accounts on all the major platforms, and the bulk of their work includes posts, articles, infographics, and some video content for our YouTube feed. Everything they do makes us look more professional.

Each month, we go over the content plan. They let us know what they have in mind, and I approve the articles, blogs, and other pieces they intend to produce. An average month usually includes about four blog posts, four articles, and a video. I get biweekly reports and updates of our search rankings, which I like.

What is the team composition?

We have a great account manager. He acts as our primary point of contact.

How did you come to work with Content Development Pros?

I was looking for someone who could write articles and create other content. I liked their style and their thoroughness. They created a good end product in our first interaction together, so I asked them to work on my SEO.

How much have you invested with them?

We’ve spent over $20,000 to date.

What is the status of this engagement?

I started working with them in the beginning of 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The SEO component is really helpful. Before we started with them, our rankings barely put us on page 30. Now, 60–70% of our services appear on the first page of several searches. That new ranking results in a lot of conversions.

How did Content Development Pros perform from a project management standpoint?

They perform very well, and they’ve always managed my account effectively. I’ve dealt with other SEO companies, and it’s hard to find one as good as they are. About 95% of our communication is through email.

What did you find most impressive about them?

They’re very punctual, the content they create is very professional, and their writing is clear. I’m very busy, so it’s helpful to have someone working on our marketing quickly and responsively. If we ever have a problem, they either write back to us or have the issue fixed within 24 hours.

Are there any areas they could improve?

It would be great if they could monitor our site a little more vigorously. We occasionally catch mistakes—not that they were responsible for, but just things that are outdated or not working properly. More proactivity in that regard is the only thing I can think of they might improve.

Do you have any advice for potential customers?

We have a great account manager, and he really makes the relationship what it is. He responds immediately and is always available. Make sure you are happy with the resources they give you and get everything written out. Whatever package you chose, it’s wise to have your expectations in writing.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Rabercom Enterprises. We host a site called Electronic Urban Report (EURweb.com), which focuses on urban life and black entertainment and cultural news.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Content Development Pros?

I wanted to expand the non-entertainment offerings on our site and needed some additional hands to create it.

SOLUTION

What was the scope of their involvement?

We discussed how to include relevant keywords in the articles for SEO purposes and I provided length guidelines that followed Google’s recommendations for news content. I also wanted to make sure they included video elements so that we could leverage the power of linking to YouTube and add depth to our written content.

What is the team composition?

I’m not sure how many people work on our account because I only touch base with an account manager occasionally.

How did you come to work with Content Development Pros?

They contacted me via email with a pitch. I liked the quality of their work and how affordable they were.

How much have you invested with them?

We’ve spent between $2,000–$3,000 so far.

What is the status of this engagement?

I hired them in December 2017 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their content blends in well enough that their stories get about the same number of page views as the ones we produce in-house.

How did Content Development Pros perform from a project management standpoint?

We keep in touch via email. I haven’t needed to call or have a long conversation since the very beginning of our partnership. They get the job done and deliver everything on time, although we’re not always on the same page about the types of stories I need.

What did you find most impressive about them?

They’re very responsive. They collaborate well and do what I ask them to do. If there’s ever a problem, they let me know why something isn’t feasible. I’m very happy with them.

Are there any areas they could improve?

Not that I can think of. They’re giving me what I want.

Do you have any advice for potential customers?

Be clear with your directions so they’ll give you what you need.