What evidence can you share that demonstrates the impact of the engagement?
If you type in a keyword such as sports chiropractic, we’re number one. I just wanted to be in the top three, and Connection Model is able to keep me there.
When patients come to me and tell me that they found me on Google, I know that Dave’s services are working. Additionally, they are the ones who suggested the bot, which people are actually using.
How did Connection Model perform from a project management standpoint?
Their project management is smooth, and I have no problems. When I message Dave via email or text, he responds instantly. Connection Model’s turnover is quick, which is useful for me as a small business owner.
What did you find most impressive about them?
They deliver what they say they can do. Tons of people make solicitations of what they can do but are quick to fail. The fact that I’ve been with Connection Model since 2012 shows that they’ve delivered on their promises.
Are there any areas they could improve?
If anything, they could provide tools that are specific to my industry. They already do that to a certain extent, but I wonder if there is more that I could be doing.
Do you have any advice for potential customers?
Trust them. If you don’t trust them, you’re always going to second guess their recommendations.