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Seattle Web Design, Brand Design, Wordpress

5.0
3 reviews

Conflare is a full-service creative studio based in the heart of Seattle's Capitol Hill neighborhood. We design stellar brands and build beautiful, user-focused websites. Our team is a compact powerhouse of designers, developers, writers and brand strategists with a passion for designing smart web solutions. Our content-first design strategy results in strong, durable brands that capture your unique voice and build lasting connections with your audience.

Get in touch to talk about how we can help you illuminate your brand and engage your customers more effectively than ever.

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$1,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2004
Show all +
Seattle, WA
headquarters
  • 505 Broadway E., #251
    Seattle, WA 98102
    United States
    206.701.9774

Reviews

5.0
3 reviews
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Web Dev and Custom Features for Online Jeweler

"Everyone is impressed with the site."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2016 - Ongoing
Project summary: 

Conflare gave branding counsel and built a jewelry retail website from scratch. The team custom-coded a complex design-your-own-ring feature and now provides ongoing site updates and product adds.

The Reviewer
 
1-10 Employees
 
Seattle, Washington
Neil Stephens
Co-Founder, Bashford Jewelry
 
Verified
The Review
Feedback summary: 

Feedback on Conflare’s deliverables has been unanimously and enthusiastically positive. The team’s work leaves little room for improvement, with on-time delivery at an impressive price. Their honesty, strong work ethic, and proactive communication make them a reliable partner for the long haul.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Bashford Jewelry is an online jewelry business. I’m the co-founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Conflare?

We needed a website built. We’d been in business for a couple of years, and had built our own website on Shopify. The site wasn’t up to par, so we hired Conflare.

SOLUTION

What was the scope of their involvement?

In addition to building our website, the Conflare team custom-coded a design-your-own ring feature. Users can pick the kind of gold, setting, diamonds, etc., that they want for their ring. It was a difficult feature.

They helped my wife with our branding as well.

What is the team dynamic?

There were five people working on our project at various times.

How did you come to work with Conflare?

My sister works with them occasionally, and we were aware of their reputation before hiring them.

How much have you invested with them?

We spent $26,000 on the site.

What is the status of this engagement?

We started working with them in July 2016, and the relationship is ongoing. We’ve noticed some things that we’d like to change, and we’ll continue to update the site and add products.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve gotten great feedback. Everyone is impressed with the site. Conflare did a wonderful job for a wonderful price.

How did Conflare perform from a project management standpoint?

We get together for in-person meetings.

They communicate really well and work hard. They’re very organized and punctual. They ask a question, take our answer into account, and have the work done by the end of the day.

What did you find most impressive about them?

They’re honest. They’ve proved to be a very trustworthy partner, both initially and over the length of the project. They’re upfront with how they tackle the work. Before they implement anything, they tell us the good points and bad points of a given approach.

They give a lot of great suggestions, which is really helpful.

Are there any areas they could improve?

I have no complaints.

5.0
Overall Score I don’t have a single complaint. Everything has been wonderful.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always tell us when things will be done and they stick to it. They’ve even completed tasks quicker than we imagined sometimes.
  • 5.0 Cost
    Value / within estimates
    We got amazing value for our money, especially for the challenging ring builder feature. Even if they had charged us more, I would still feel we got a good deal.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development, Design & Branding for Aerospace Firm

“Their overall creativity is impressive.”

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. - Aug. 2017
Project summary: 

Conflare assisted an aerospace firm with their design, web development, and brand messaging. They collected data, built a modern WordPress site, and created new color palettes and templates.

The Reviewer
 
11-50 Employees
 
Lynnwood, Washington
Bryan Luttrell
President, Lafarge & Egge
 
Verified
The Review
Feedback summary: 

Stakeholders and partners appreciated the new site's fluid layout, effective SEO strategy, and polished, professional appearance. Conflare also earned praise for their fresh creativity and clear process explanations. Their organization and deep industry knowledge helped them tell a compelling story.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president of Lafarge & Egge. We are a mid-market aerospace manufacturer based in the Pacific Northwest. We primarily build hydraulic plumbing assemblies for aircraft and we also do a couple of service operations for larger companies such as machining and specialized aerospace welding.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Conflare?

I work for a private equity company. They had three different companies under the same parent company and there was no direction in terms of integrating those companies. Conflare was brought in to do a digital facelift on the company and rebrand it into one identity. Part of our goal was to grow outside of the aerospace industry as a company.

SOLUTION

What was the scope of their involvement?

We used Conflare for development, design of the website and the brand, and messaging and guidance for the brand. They started from the ground up and collaborated with us to collect data. They used WordPress and a custom CSS template. It’s HTML. We tasked Conflare with changing our presence to capture the legacy of aerospace but to also appeal to other industries. They helped by changing the color scheme from traditional aerospace blue and darker colors to a more light, bright, modern feel for the company. We challenged Conflare to hold onto both of those elements. We provided guidance about who we were and we let Timeca [Principal/Designer, Conflare] tell the story.

What is the team dynamic?

There were up to six team members working with us at any given time. They had developers, designers, and database folks.

How did you come to work with Conflare?

They built my wife’s website for her company. We chose them because we liked their work and we wanted to be unique. There are a lot of companies that do aerospace websites and they can do them faster than Conflare. However, they’re more standard templates, and we wanted something different. So we went outside of our industry space and chose Conflare because they are a well-established boutique firm.

How much have you invested with them?

We have invested $30,000, including photography.

What is the status of this engagement?

We started working together in February 2017 until August 2017. They continue to provide support in terms of training to turn it over to us completely so we can eventually be autonomous users. There’s a chance of us contracting with them down the road for changes to the website. We would always go back to them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We really like their work. One of my internal team members sent me a note and said that it was very pleasant to see the company starting to look like one. Prior to Conflare, I was trying to get three companies to work together. It was hard when they couldn’t visualize themselves doing it. Once we created a web presence to integrate them, the feedback was fantastic. They did a great job of shocking everybody with a different color scheme. The feedback from our internal stakeholders has been very pleasant. We’ve received comments on how smoothly the website functions and the seamless page-to-page transition. Our ownership group appreciated the SEO focus on some of the material grades worksheets. All feedback has been very positive.

How did Conflare perform from a project management standpoint?

Overall, I’d give them an A- in project management with the need for improvement that everybody has. They’re very easy to work with. They utilize both onsite and digital meetings. Usually, we started the kickoff meetings onsite. We discussed the scope and intent of the project and agreed on deliverables and timelines. They formed a whole project plan based on that timeline. We worked off the project plan and checked in weekly. They were very clear on what the dependency was for each particular milestone to be complete; everything was in sequence to the plan. The plan made our lives easier because we based all of our internal planning off of their milestones.

What did you find most impressive about them?

Their overall creativity is impressive. We only had to tell the story once, and they understood the business, industry concepts, and jargon, which really helped with copywriting. We received strong value for what we paid for on both the development side and the marketing side. I can certainly build a strong digital presence from my encounters with their design team.

Are there any areas they could improve?

They could market themselves a little better and grow their customer base to allow them to grow the number of resources they have. The creatives at the company are the force and they don’t have enough of them.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    We slightly veered off a couple of times, but nothing significant that would have impacted a major milestone.
  • 5.0 Cost
    Value / within estimates
    We got a great brand from a minimal budget.
  • 5.0 Quality
    Service & deliverables
    They’re very quick to address concerns and feel them out completely before passing judgment or before making any decisions. They were very responsive.
  • 5.0 NPS
    Willing to refer

Ground-Up Web Dev & Design for Law Firm

"They did good work, were responsive and respectful, and were excited about the project."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July - Nov. 2016
Project summary: 

Conflare developed a WordPress website for a law firm. They ran photoshoots, contacted clients for testimonials, and provided designs. 

The Reviewer
 
11-50 Employees
 
San Francisco Bay Area
Associate Attorney, Law Firm
 
Verified
The Review
Feedback summary: 

The new accessible layout was a large improvement on the firm's previous website. Conflare excelled at explaining their process, managing tasks, and handling difficult situations. Their optimistic, professional attitude kept the project running smoothly.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

At the time I worked with Conflare, I was an Associate Attorney for a law firm. I oversaw various operational elements, such as IT, marketing, the website and internal operations related to technology deployment and personnel.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Conflare?

We had an embarrassingly-bad website and it was extremely out-of-date, in terms of style and user expectations.

SOLUTION

What was the scope of their involvement?

Conflare developed a new WordPress site for us from the ground up. They handled everything from client outreach for testimonials to graphics and photo shoots, selecting the photos that would work well on the site.

We’re a law firm, so this wasn’t a functionality-rich project. There is only so much we could or would want to do on the website—it didn’t need to be interactive, other than having a contact form. We also have a blog feature, which is nice and is something we didn’t have before. Our menus have a hierarchical structure, and there is social media integration.

They interviewed us in order to get to know our team, firm and culture to help us draft the website. Conflare worked with us through design iterations and came up with something we liked. We had business cards and letterheads set on a blue foundation prior to the engagement with them, however, Conflare worked with us to come up with a palette for the site around that nucleus.

What is the team dynamic?

We worked with around 4 people in total.

How did you come to work with Conflare?

They had designed a website we really liked for another law firm. I shopped around for a few different options, and the firm decided that going the high-end route, with a premium design team was worth it.

What is the status of this engagement?

The work started around July 2016 and the project ended in mid-November. There was a trickle of small things to address after that, but the bulk of the project was completed.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We like the site. It is a huge improvement over what we had before, which was clearly not a modern website. 

How did Conflare perform from a project management standpoint?

I enjoyed working with them as people. Conflare brought a lot of enthusiasm and positivity. They’re experts at working with clients, and at understanding that they’re working with people who don’t necessarily want to be doing a website, as this is not something we have any particular expertise in. It’s essential to our marketing, but it’s outside our core competency. Conflare understood not only this but the fact that we’re busy. It was good to work with a team who got this. We weren’t an easy group to work with, but they were very patient and communicative.

There was a project management tool in place. It was useful initially, but it went through a version change, and I didn’t like it anymore. We communicated by email, and also had a staging platform on which we could make comments and edits to copy, as well as give feedback.

What did you find most impressive about them?

From my perspective, Conflare delivered more than agreed to and handled us as a difficult client well. They did good work, were responsive and respectful, and were excited about the project. It felt like Conflare was willing to do more because they liked the project and working with us.

Are there any areas they could improve?

I wasn’t thrilled with how the blog functionality was rolled out. It was a little clunky and barely readable at first. It needed to be tweaked. They were responsive in setting up different views and texts, and I think the blog is better now. In general, the website is very good and puts a positive polish on our firm.

5.0
Overall Score We were a difficult client, from a business perspective, but I enjoyed working with them very much and would completely recommend them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We gave them an unrealistic project timeline, and Conflare was upfront about meeting it. They were willing to deliver something in the time we needed by tiering the deliverables.
  • 4.0 Cost
    Value / within estimates
    We could have hired someone to get us somewhere close, for 20-30% less. We received a great service, and I don’t know what the copy would have been like if someone else was directing it.
  • 5.0 Quality
    Service & deliverables
    Everything they did was high-end, flexible and responsive to our needs.
  • 5.0 NPS
    Willing to refer