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Dubai, United Arab Emirates


Key clients: 

Private investors and family offices


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Financial Services for a Restaurant and Night Club Chain

“They’re always trying to give the best possible services to their clients.”

Willing to refer: 
The Project
Jan. - May 2019
Project summary: 

Confidant Global helped a restaurant and nightclub chain expand its business into new jurisdictions, handling paperwork and leasing agreements. They updated the client with advice often.

The Reviewer
11-50 Employees
Dubai, United Arab Emirates
COO, Restaurant and Night Club Chain
The Review
Feedback summary: 

Their services were in compliance with local laws and are much appreciated by the client. During the partnership, Confidant Global was honest, flexible, and willing to prioritize customer needs over all else. The success of this project and previous work sets them up for a long-term relationship.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.


Introduce your business and what you do there.

I’m the head operations manager for a chain of restaurants and nightclubs in Dubai.


What challenge were you trying to address with Confidant Global?

We approached Confidant Global in the middle of our expansion when we needed help with the paperwork and registration for our two new branches in different jurisdictions.


What was the scope of their involvement?

Confidant Global was subcontracted to provide us with advice on the best ways to register our new locations. In the process, they reviewed our paperwork and provided support through our leasing agreements. They were really in charge of the whole registration process.

What is the team composition?

Our primary point of contact was an account manager. There were others working on the project, but we didn’t communicate directly with them.

How did you come to work with Confidant Global?

I’ve known the owners personally for a long time, so I’m familiar with their experience in their field. We have a long term relationship, making it the natural choice. I didn’t look anywhere else.

What is the status of this engagement?

Our partnership has lasted for several years, but this project, in particular, ended in May 2019. 


What evidence can you share that demonstrates the impact of the engagement?

I am personally very pleased with their services. They provide customized services and are our first choice for our company. 

How did Confidant Global perform from a project management standpoint?

Our overall satisfaction is a reflection of their excellent project management. Their work has allowed us to get up and running without any kind of compliance issues to date. They did exactly what they needed to do and really lifted a burden from us. 

What did you find most impressive about them?

They’re always trying to give the best possible services to their clients. Every time we work together, they have our backs, are extremely flexible, and go out of their way to accommodate our needs instead of just trying to sell their services. They design the best possible solutions. 

Are there any areas they could improve?

Nothing comes to mind. They comply with everything necessary from a service perspective. 

Do you have any advice for potential customers?

Their team has my full confidence. 

Overall Score
  • 5.0 Scheduling
  • 5.0 Cost
    Value / within estimates
    They’re not the cheapest, but they deliver tremendous value for your money.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer