We Develop High Quality Software Solutions

Confianz Global is a global enterprise established strongly in the USA and India that provides quality software service to clients in over 50 countries around the world. We are an interactive, reliable company which thrives on the satisfaction we provide our customers.

We build end-to-end integrated solutions for a complete automation experience that promotes business growth. Our solutions range over multiple domains including ERP systems, custom built solutions for Web/Mobile and dedicated product builds. We have a definite focus on ERP implementation using OpenERP/Odoo and are equipped with the right resources and expertise to streamline and perfect software for your business.

 
$5,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2008
Show all +
Charlotte, NC
headquarters
  • 128 S Tryon St, 21st Floor
    Charlotte, NC 28202
    United States
other locations
  • 4th Floor, Padmanabham Building, TechnoPark
    Trivandrum 695581
    India

Focus

Service lines
  • ERP Consulting and SI
  • Mobile App Development
  • Web Development
Client focus
  • Small business (<$10M)
  • Midmarket ($10M - $1B)
Industry focus
  • Manufacturing
  • Retail
  • Consumer products & services
Mobile platforms
Mobile focus
Frameworks and CMS
Programming & scripting
Ecommerce systems
Application platform
BI & big data solutions
CRM solutions

Portfolio

Key clients: 
  • AT&T
  • Short Run Pro
  • Killarney Metals
  • Computer Bracket Solutions
  • Federal Brace
  • Mednet
  • Gridizen LTD.
  • Element Designs
  • Nascent Technologies
  • Grunt Style
  • Apptega
  • Stout Stuff
  • Toledo Zoo

Reviews

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Various Development Projects for Contemporary Design Company

"Our contract had a strict timeframe, but Confianz was able to deliver on all milestones."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2016 - Ongoing
Project summary: 

Confianz upgraded the client's customized ERP [enterprise resource planning] system. Additionally, Confianz rebuilt the client's site to make it mobile friendly.

The Reviewer
 
51-200 employees
 
Charlotte, North Carolina Area
Mike Uebersax
Partner, Element Designs
 
Verified
The Review
Feedback summary: 

The client is very pleased with the responsiveness of and deliverable from Confianz. They remained highly engaged and met strict deadlines set by the client.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Element Designs was founded in 2003, in Charlotte, North Carolina, with an initial business idea of bringing contemporary European design to the US market. We started with aluminum doors, and have since grown quite a bit, reaching 12-million-dollar revenues. We have been branching out in various other areas, and 40% of our business is done with office furniture distributors. We also sell to various kitchen cabinet shops of different sizes across the US and Canada. 10% of our business is a collaboration with a franchise business primarily focusing on closets.

We also work with hospitality and retail businesses. We are primarily an OEM [original equipment manufacturer] business, but also have direct contacts and work through distribution. I am the president, chief executive officer, and majority shareholder of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Confianz?

We had a longstanding business relationship with another company utilizing resources in India, with US management. Our relationship started to go downhill, and we needed to take action. Ultimately, we were highly dependent on that company for our customized ERP system, which couldn't be taken over by someone else on short notice. We need to maintain lead times, which can vary between 3 days and 4 weeks.

SOLUTION

What was the scope of their involvement?

We have upgraded from a 6.1 to a 9.0 ERP system, which was a gigantic step, taking us from a prehistoric to a state-of-the-art solution in one go. Confianz also rebuilt our website, making it mobile-responsive, and providing other enhancements. Confianz built a custom-made pricing tool which clients can use by themselves to get estimates for doors and send orders electronically. So far, it has been working well.

How did you come to work with Confianz?

We found Confianz through one of our clients. We engaged with him during some networking events and talked about the challenges they were facing, especially on the IT side. Their system was even more advanced because they are highly dependent on online trading.

We went through a due-diligence process with Confianz' CEO, who had never seen someone else take such a long time to make a decision. We needed to make sure that we were making the right decision.

It wasn't a big challenge, given that Confianz was quick to pick things up, and engaged in a conversation with our previous developer. A lot of knowledge transfer happened, which simplified the transition.

How much have you invested with Confianz?

Confianz is charging us between $35 and $50 per hour, depending on the complexity of a task. Daily or weekly tasks can cost as little as $100. Our biggest 3 projects so far have been in the range of $30,000 and $45,000.

What is the status of this engagement?

We started working with Confianz one and a half years ago, and have an ongoing relationship.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We are still working on a few issues around our system upgrade, but Confianz has remained responsive, and they're ultimately interested in a long-term relationship. I have not seen any deterioration in their engagement and involvement with us. Confianz' deliverables are as good as they can be.

How did Confianz perform from a project management standpoint?

Confianz is very engaged with our company. Our contract had a strict timeframe, but Confianz was able to deliver on all milestones. Sometimes, projects can grow bigger than initially thought, but we can discuss the issue and add hours if needed. Confianz can provide a comprehensive list of what's needed, what our timeline will be, and what the cost is going to be.

We're primarily working with 2 resources in India, as well as with Confianz' CEO, who acts as a project manager, in many ways.

What did you find most impressive about Confianz?

We've had experience in dealing with another Indian company. Confianz' CEO lives only half an hour away from us, so he's been quite approachable. He is very involved with the American culture and understands what our needs are. Indian developers are very good regarding coding abilities, but they will sometimes lack business understanding. I have not had any negative experiences with Confianz.

Are there any areas Confianz could improve?

Confianz' team has overstretched itself at times. They're all very young, including the CEO, and work incredible hours. When this is overdone, although the quality doesn't suffer to a large degree, I still become worried. We plan to have a long-term relationship, so Confianz can't simply faint on us. Confianz' deliverables, work ethic, and price are very good.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    I've had the feeling that Confianz has been over-eager at times, and underpriced certain things, making up for the cost in other areas. Ultimately, as an entrepreneur, it's important for me that our partners make some money out of business.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I'd recommend them anytime. Confianz' expertise is in Linux and open-source software, instead of the Microsoft stack. They've been open in acknowledging this. Confianz always delivered what was promised to us, and some of that work was quite diverse.

Odoo Implementation for Playground Equipment Company

"Confianz steered us towards the right solutions efficiently. They delivered everything as promised."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
2014 - Ongoing
Project summary: 

The project involved the consolidation of various applications into a single database to include accounting, CRM [customer relationship management], and product costing.

The Reviewer
 
11-50 employees
 
Ontario, Canada
Ben Prins
CEO, Active Playground Equipment Inc.
 
Verified
The Review
Feedback summary: 

The client's feedback is very positive due to the personal approach Confianz provided and the success of the project. Comparatively, Confianz's work stands above previous vendors that client has used.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Active Playground Equipment was started in 1993 and has a 15-person team. We design, manufacture, and install commercial playground equipment for clients throughout the province of Ontario.

I am the owner and general manager of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Confianz?

We were using multiple applications, including Simply Accounting, Excel for product costing, and Inside Sales for CRM work. We wanted to consolidate them into a single database so that there wouldn't be so much data transfer between applications. 

SOLUTION

What was the scope of their involvement?

Our first step was to migrate our application and data from Inside Sales to the Odoo CRM. It was a big process because Inside Sales had an automatic tele-prospector dialer connected to it. The scope of work initially entailed getting an automated dialer that would match it. As we continued to go down the trail, our business model moved away from contacting customers using tele-prospecting, so we decided to use the out-of-the-box CRM application from Odoo. We were working with Odoo 8 while Odoo 9 Enterprise came out, so we switched to it.

How did you come to work with Confianz?

We wanted a cloud solution, and looked at the big platforms first, like Salesforce. We then considered the open-source options, including Odoo. We then looked for agents who could assist us in Canada, because we perceived using an outsourced company as being a big risk. We posted a request for Odoo assistance on Elance and were flooded with proposals. Confianz made a professional offer, and the US-based office gave us a bit more confidence.

How much have you invested with Confianz?

We are working with 2 Odoo agents, in order to gauge their value. The combined cost of these projects is around $26,000, out of which $16,000 is for Confianz's work.

What is the status of this engagement?

We started working with Confianz in 2014, and have an ongoing relationship. Confianz is now working on moving payroll and accounting over to the platform. We expect this to be done by January 2017. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Confianz assigned us to a first-class resource, which was essential, given that it was our first time working with the application and didn't have good knowledge of it. Confianz steered us towards the right solutions efficiently. They delivered everything as promised. I rate the final deliverable with a 9.5 out of 10.

How did Confianz perform from a project management standpoint?

Confianz originally had us trying to use a project management tool for reporting issues. We found that it was very hard to communicate issues in writing. We switched to a weekly Skype meeting which featured all parties associated with the project. We discussed next week's deliverables, how they were going to be accomplished, and so on. Confianz met promises perfectly.

What did you find most impressive about Confianz?

Confianz's owner has a direct and open relationship with me. I've appreciated the personable nature of the company, as well as the quality of the people assigned to out project. I'm working with another agent in parallel, so I have a direct comparison. Confianz stands head-and-shoulders above them.

Are there any areas Confianz could improve?

I asked for some detailed reporting of the work done, and Confianz was unable to provide it. I don't think that they're keeping records accurately enough at that level. Some clearer accounting would be nice.

4.5
Overall Score Nobody gets a 5.
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    In comparison to our other firm.
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Website Redevelopment for Nonprofit Education Organization

"Confianz had a good eye for improving the design and ease-of-use of our website."

Quality: 
4.0
Schedule: 
3.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Summer 2016 - Ongoing
Project summary: 

Confianz Global rebuilt a defunct website for the client, which included several revisions and modifications.

The Reviewer
 
1-10 employees
 
Charlotte, North Carolina Area
Executive Director, Nonprofit Education Organization
 
Verified
The Review
Feedback summary: 

The improvements made by Confianz Global are spoken highly of by the client, along with their responsiveness. The project took longer than expected, largely due to additional client-requested edits.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a non-profit research and education organization based in Charlotte, North Carolina. I am a part-time Executive Director of the institute. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Confianz Global?

We needed to completely rebuild a website which had gone into disuse. 

SOLUTION

What was the scope of their involvement?

Confianz redeveloped our website based on the content I provided. We had several rounds of revisions, edits, additions and deletions, as would be expected. Confianz was very responsive to our requests, and I've been pleased with their service.

How did you come to work with Confianz Global?

Confianz was referred to me by another client of the company. After that conversation, I was happy to talk to Confianz about the work we needed to be done.

How much have you invested with Confianz Global?

This is confidential.

What is the status of this engagement?

We started working with Confianz 7-8 months ago. The work has been completed, but Confianz continues to make edits on our website.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I've heard from our board of directors, who have been quite pleased with the design, functionality, and organization of the site. As we continue to roll out research projects and interact with the local community, I'm sure I'll hear positive things from other individuals and organizations.

How did Confianz Global perform from a project management standpoint?

Confianz was quite responsive and met all deadlines. The project took longer than Confianz or I had anticipated, but this was exclusively due to edits and additions on my part. Confianz worked well with me on this front and understood the additional information I needed to include on the site.

What did you find most impressive about Confianz Global?

Confianz had a good eye for improving the design and ease-of-use of our website.

Are there any areas Confianz Global could improve?

I have no specific areas of improvement. Confianz performed fine.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Development for Health Technology Company

"I've been quite satisfied with Confianz."

Quality: 
3.5
Schedule: 
4.0
Cost: 
3.0
Willing to refer: 
3.5
The Project
 
$50,000 to $199,999
 
2014 - Ongoing
Project summary: 

Confianz Global, Inc., provides software development and business analysis services. They specifically developed a business requirements document and software application to meet a health solution mandate.

The Reviewer
 
51-200 Employees
 
Dubai, United Arab Emirates
IT Manager, Health Technology Company
 
Verified
The Review
Feedback summary: 

Confianz Global, Inc., was able to quickly grasp the needs of the business and provide a competitive level of service. The team consistently produces high quality results on time. They have exceeded expectations in their availability and responsiveness in resolving issues.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Our company is a third-party administrator of health insurance.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Confianz?

We wanted to get certain applications developed at the right level of quality and cost-effectiveness. We talked to a couple of developers and wanted to preferably opt for a supplier that had health insurance experience and a level of business understanding for the needs and requirements of our software. This, as well as cost-effectiveness, were difficult to come up at the same time.

SOLUTION

What was the scope of their involvement?

We are working with Confianz on projects for our Middle East offices.

Confianz was mainly responsible for software development and business analysis. We have different health regulators for each country of operations and were mandated to put a certain health solution in place 2 years ago. Confianz developed that software for us, as well as taking part in the business analysis and requirements process. Confianz developed a business requirements document and started the development of the software.

How did you come to work with Confianz?

We went through a proper request for proposal process. We looked at suppliers in the local market, as well as abroad. We got in touch with Confianz and saw that their customer service was quite good. Confianz wasn't really proficient when it came to health insurance, but they did have a basic understanding of the industry and were able to quickly grasp the needs of our business. Confianz also proved to be quite competitive when it came to going the extra mile and being able to deliver.

How much have you invested with Confianz?

Our local projects in UAE have a different pricing compared to the more overarching work done by Confianz. The cost of Confianz' work has ranged from $40,000 to $100,000 per project.

What is the status of this engagement?

We started working with Confianz 2 years ago. We have an ongoing relationship.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

In terms of delivery, I've been quite satisfied with Confianz. They always produced results in time and at the right level of quality. We've never experienced any major obstacles or issues.

How did Confianz perform from a project management standpoint?

There have been some hiccups during our projects when it came to resource allocation on Confianz' side, as well as timelines. The good part was that Confianz brought this up during the early stages and we were able to deal with the issues.

From a budgetary perspective, Confianz is quite competitive.

What did you find most impressive about Confianz?

I respect the fact that each country has its own working hours, structure, and local laws which need to be respected. However, when working on certain projects, I always expect the supplier or developer to have the same dedication and commitment to the work as myself. Even if it only takes an hour's work over the week-end to fix something, it's important for them to be there. These are my expectations, and Confianz has delivered. We've had some severe issues with our software at certain times. Since insured members were using the applications, this was a big issue. Confianz worked over the week-end and they were able to fix it.

Are there any areas Confianz could improve?

There is a certain level of continuous communication which is necessary in order to keep the customer satisfied. This extends past the duration of the project, if the developer wishes to keep up a good relationship. This level of communication, to a certain extent, is missing on Confianz' part. It was good in the beginning, but it faded away towards the middle, becoming inconsistent. Confianz could improve when it comes to communication and maintaining a good relationship with the client.

3.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
  • 3.5 Quality
    Service & deliverables
  • 3.5 NPS
    Willing to refer

ERP Integration for Manufacturing Company

"All in all, we've had a very positive experience working with the Confianz development team."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2015 - Ongoing
Project summary: 

Confianz Global, Inc., is currently engaged in 3 projects, including a web pricing tool and a marketing website update. The team is also migrating an existing ERP from OpenERP 6.1 to Odoo 9.0.

The Reviewer
 
51-200 Employees
 
Charlotte, North Carolina
Kevin Creedon
Vice President & Partner, Element Designs
 
Verified
The Review
Feedback summary: 

The pricing tool is now live and has received excellent internal and customer feedback. Confianz Global, Inc.’s, timeliness and adherence to deadlines sets them apart from competitors. They offer direct, streamlined communication; a high level of professionalism; and organized project management.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

Element Designs is a manufacturing company specializing in metal-frame cabinet doors. We handle manual assembly and typical packaging operations. We offer our products to the US and Canadian markets through a network of sales reps and dealers.

What is your position?

I am the Vice President of Sales. I am also one of the 5 owners and founders of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Confianz?

We launched our present ERP [enterprise resource planning] system almost 3 years ago, in July 2013. Prior to this, we had been running our business on fragmented systems, handling accounting on QuickBooks and tracking production planning through Excel spreadsheets. We did have a custom order entry software for 6-7 years, prior to using OpenERP, which is now called Odoo. We came to outgrow the team we were using as our needs became more advanced on the ERP and IT sides. We started looking for a new partner which could take us to the next level.

We specifically wanted to upgrade from OpenERP 6.1 to Odoo 9.0, which was a substantial task.

SOLUTION

Please describe the scope of their involvement in greater detail.

We started talking to Confianz about our migration to Odoo 9.0, but we also commissioned them to handle a smaller scale project, for a web pricing tool. Confianz has also taken over reworking our marketing site.

How did you come to work with Confianz?

We came across Confianz through a mutual customer.

Could you provide a sense of the size of this initiative in financial terms?

The web pricing tool project had a cost between $35,000 and $40,000. Our Odoo migration is in the $65,000 to $70,000 range. Our website redesign will be in the $30,000 to $40,000 range.

What is the status of this engagement?

We first got in touch with Confianz almost a year ago. Our pricing tool went live one month ago, but we are working on enhancing it. We are currently running 3 projects with Confianz.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The only project we've worked on with Confianz which is currently live is our pricing tool. The internal feed-back we've received is that it's a fantastic system. The customer feed-back has been good as well. All in all, we've had a very positive experience working with the Confianz development team.

How did Confianz perform from a project management standpoint?

Compared to our previous team, Confianz has been by far better. Everything we worked on in the past was severely delayed, but we've been on-schedule for all 3 projects we've taken on with Confianz.

We have had 3 main contacts for our projects. Communication has been great and has always gone through Confianz's project managers, unless we are dealing with more high-level things, for which we involve one of their owners. We always know if some of our responsibilities are jeopardizing the project timeline, so Confianz is usually pushing us, rather than vice versa.

What distinguishes Confianz from other providers?

In comparison to other companies we've worked with on these projects, Confianz has offered a higher level of professionalism. Their overall organization has been impressive. We've always had a sense of changes being made on-the-fly for previous projects, but not with Confianz.

Is there anything Confianz could have improved or done differently?

Confianz could improve the length of their meetings. Everyone's time is valuable, especially when multiple managers become involved. Some meetings have dragged on, although it doesn't happen all the time. We tend to ramble on as well, so this is true for both sides.

5.0
Overall Score Everything's been great.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Any delays have been because of our own shortcomings.
  • 4.5 Cost
    Value / within estimates
    There have been few instances of out-of-scope items which added to the cost. When that did occur, it was always justifiable. We've gotten very good value from Confianz, compared to previous teams.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have recommended Confianz on a few occasions to partners which had similar challenges to us.

ERP Customization for Fence Manufacturer

"Confianz has delivered what was promised."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
3.0
The Project
 
$10,000 to $49,999
 
Aug. 2015 - Ongoing
Project summary: 

Confianz Global, Inc., customized and implemented an order transaction management platform using an Odoo open-source system. The team used Python technology for the customization.

The Reviewer
 
1-10 Employees
 
North Carolina
Co-Founder, Fence Manufacturer
 
Verified
The Review
Feedback summary: 

The system has been in use for several months, functions well, and has experienced no major errors. Confianz Global, Inc., provides consistent results and quickly repairs bugs. Although they can improve communication, the team has a keen knowledge of software development and strong business acumen.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

We manufacture vinyl fences and other products for the backyard. We sell our line of products directly to the end-user, as well as through resellers. We have purely an online business.

What is your position?

I am one of the owners and a co-founder of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Confianz?

The need was for order transaction management. We receive many orders from amazon.com and homedepot.com, as well as direct ones. We ship them through motor freight, LTL (less than truckload), and also through UPS and FedEx. Trying to handle the volume efficiently and swiftly was a challenge.

SOLUTION

Please describe the scope of their involvement in greater detail.

Confianz provided customization and implementation of our platform using an open-source system which used to be called OpenERP and is now called Odoo. The customization was done through Python.

How did you come to work with Confianz?

Our co-founder has a brother who had done a lot of research on different ERP systems for his business. I called him and asked about the topic. He referred me to Confianz.

Could you provide a sense of the size of this initiative in financial terms?

The total cost of the project was $30,000.

What is the status of this engagement?

We first contacted Confianz in August of 2015. The project started in the fall of that year. We have an ongoing relationship.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

As far as the quality of work goes, Confianz has provided a solid output. The system has been in use for a few months. There have been a few glitches with it, but no show-stoppers. Overall, Confianz has delivered what was promised. The solution works well, so they're pretty solid from a coding perspective.

How did Confianz perform from a project management standpoint?

Confianz is good in terms of meeting deadlines. I have been frustrated with the level of communication though.

What distinguishes Confianz from other providers?

Confianz' main software developer is an extremely sharp person. I keep him as a contact on Skype and on speed dial on my phone. I have been and continue to be impressed with his knowledge of software development and business in general. If our system was reporting an issue in accounting, we could explain it to him and he would understand immediately. I felt that I was in good hands.

Is there anything Confianz could have improved or done differently?

There were some communication issues with Confianz.

RATINGS

We ask that you rate Confianz on a scale of 1 - 5, with 5 being the best score.

How would you rate them for the quality of their service and deliverables?

5

How would you rate them for scheduling, as in meeting deadlines and compliance with a project timeline?

4

How would you rate them for cost, as in value and/or conformance with project estimates?

4 - We're a small company and the price tag was significant, but it wasn't very heavy, considering what we received.

How likely are you to recommend Confianz to a friend or colleague?

3 - The lower rating is due to their communication issues. If a client is looking for a great product at a great price, they’re good. But they should tread cautiously with Confianz in terms of communication.

How would you rate your overall experience collaborating with Confianz?

4

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    We're a small company and the price tag was significant, but it wasn't very heavy, considering what we received.
  • 5.0 Quality
    Service & deliverables
  • 3.0 NPS
    Willing to refer
    The lower rating is due to their communication issues. If a client is looking for a great product at a great price, they’re good. But they should tread cautiously with Confianz in terms of communication.

Web & Mobile Projects for Gourmet Popcorn Company

"Speed was a good factor for Confianz."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2016 - Ongoing
Project summary: 

Confianz Global, Inc., redesigned a website and developed a mobile app to integrate e-commerce capabilities. The team provided full-spectrum development services and continues to provide ongoing support.

The Reviewer
 
1-10 Employees
 
Charlotte, North Carolina
President, Popcorn Company
 
Verified
The Review
Feedback summary: 

Confianz Global, Inc.’s, physical proximity facilitated personal, engaged communication. The team responded quickly and readily to issues or concerns throughout the project and resolved issues in a timely fashion. They completed all work within the defined scope and under budget.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

We are a gourmet popcorn company operating through retail and online. We offer 200 flavors of gourmet popcorn.

What is your position?

I am the President of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Confianz?

Our main objective was to redesign our website. A second goal was to develop a mobile app.

SOLUTION

Please describe the scope of their involvement in greater detail.

Confianz provided website and app development for us. Our website and mobile app both have e-commerce capabilities.

How did you come to work with Confianz?

We were referred to Confianz by a member of the local chamber of commerce.

Could you provide a sense of the size of this initiative in financial terms?

The total cost of the project was around $10,000.

What is the status of this engagement?

We started working with Confianz 6 months ago. Our project is complete, but Confianz continues to help us with minor updates and additions to the platform. We plan on using Confianz for the SEO [search engine optimization] portion of the work in order to get more traffic to the app as well as to the site.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

So far, there haven't been any issues with the collaboration. There were some corrections which we had to make to terms and date formats, but they were fairly minor.

For our current site revamp, I don't think that we'll have to make any changes in the near future.

How did Confianz perform from a project management standpoint?

Confianz is a local company, so it's easy to get face-to-face time with them. The work was done within the stated time and under-budget. I have no complaints.

What distinguishes Confianz from other providers?

We've worked with several people within the last 4-5 years. Speed was a good factor for Confianz. Once we relayed issues and concerns about a certain part of the project, the time that Confianz took to respond to us and correct the issues at hand was very quick.

Is there anything Confianz could have improved or done differently?

Not that I can think of.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've referred 2 or 3 people to Confianz.

App Development for Marketing Sales Company

"Confianz did everything which they promised to do and provided full support to us."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

Confianz Global, Inc., developed a review portal mobile app. The team met regularly with the CTO and assisted with both creation and development.

The Reviewer
 
11-50 Employees
 
New York City Metro Area
Partner & COO, Marketing Sales Company
 
Verified
The Review
Feedback summary: 

Confianz Global, Inc., outperformed a previous vendor in price and service to deliver a high quality product. They collaborated well with an in-house team and provided consistent, reliable results on time and within budget. They were willing to help and offered creative ideas for various approaches.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

We are a marketing and sales company assisting small business in finding local customers. We offer consultation services, showing companies how to go from the old Yellow Pages approach, to doing everything online.

What is your position?

I am the Chief Operating Officer of the company. I run the day-to-day business in the office and also handle company finances.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Confianz?

We needed development services for building an app.

SOLUTION

Please describe the scope of their involvement in greater detail.

Confianz helped us develop a new app for the company. It was built as a review portal for our customers. Confianz played a big part in creating and developing the app. They met with our Chief Technology Officer [CTO] regularly and met every deadline on their assignments.

How did you come to work with Confianz?

Confianz was referred to me by a friend. I knew one of the owners of Confianz, but I didn't know that they also specialized in app development, so I didn't consider them at first. Confianz made a demo for my IT team, as well as for our consultants at the time. They loved it and we pushed forward.

Could you provide a sense of the size of this initiative in financial terms?

We spent a minimal set budget. I am not sure about the total cost, but the average spend per month was between $4,000 and $6,000.

What is the status of this engagement?

We started working together at the middle of 2015. We stopped working with Confianz because of a company downsize on our end. It had nothing to do with Confianz, we simply needed to pivot our business model.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The finished product was fantastic. We originally started the coding process with another company. They had a bigger price than Confianz and weren't meeting the deadlines that were put in place. We came to the point of making certain requests and not having them delivered. They weren't able to actually provide the work required of them. When Confianz came in, this changed. Our CTO was always happy with Confianz's work.

How did Confianz perform from a project management standpoint?

Confianz was great in this sense. I was very impressed with their ability to do everything that was accomplished within our budget, and in a timely fashion. There were a few hiccups related to tasks which weren't done on our end by the CTO and the in-house IT team, so there were delays caused by our own fault.

What distinguishes Confianz from other providers?

I appreciated Confianz' ability to get the work done and their willingness to help. They always had great ideas about different approaches we could take.

Is there anything Confianz could have improved or done differently?

I wouldn't be the best person to answer from a technical standpoint. In the sense of dealing with Confianz on a day-to-day basis, they were fantastic. Confianz did everything which they promised to do and provided full support to us.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Telecom Platform Software Development

"Their understanding [of our business and objectives] is reflected in the quality of their work.” 

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
n/a
The Project
 
$50,000 to $199,999
Project summary: 

Confianz assisted with development and implementation of the client's completed architecture and system design of a new product.

The Reviewer
 
11-50 Employees
 
Atlanta Metro Area
Chief Technology Officer, Cloud Communications Platform
 
Verified
The Review
Feedback summary: 

Confianz offered a unique knowledge of the telecom industry and took time to understand the client, their business, and their project objectives.

 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Can you briefly describe your company:

We provide large enterprises with carrier-grade call routing and management platforms. We are based out of the Southeast.

OPPORTUNITY / CHALLENGE

What were your goals for working with Confianz?

We needed more developers with a specific skill set than we had on staff to develop new products and keep up with client demand. Confianz possesses a unique knowledge about the telecom industry, and was a cost-effective option.

SOLUTION

What is the scope of your typical project with Confianz?

We approach Confianz with the full architecture and system design completed. Confianz then focuses on the development and implementation of the work.

RESULTS & FEEDBACK

Is there anything unique about working with Confianz?

Confianz takes the time to understand our business and the objectives that we hope to achieve with each project. This understanding is reflected in the quality of their work.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • N/A NPS
    Willing to refer
    I already have recommended Confianz to multiple colleagues and our company will continue to utilize Confianz for our development needs.

Supply Chain Software Development

"They are more efficient in completing tasks than any developer that I have worked with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
n/a
The Project
 
$200,000 to $999,999
Project summary: 

Confianz is implementing a complex supply chain management system for the client.

The Reviewer
 
Small business
 
New York Metro Area
Chairman, Food Service/Restaurant
 
Verified
The Review
Feedback summary: 

The client is very pleased with the engagement so far, praising Confianz's efficiency, turnaround time, accuracy, and cost-effectiveness.

 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Can you briefly describe your company:

We are a recently formed international tea harvester, processor, and distributor. Our operating headquarters are in New York.

OPPORTUNITY / CHALLENGE

What were your goals going into the project?

Since we are a new company, we didn't have any supply chain system to manage our business. Our products are harvested around the world, blended based on different rules, then sold to select locations. This creates a very complex supply chain, and we needed software to manage it.

How did you discover Confianz?

We sent a request for proposals out to several companies. We chose Confianz because of the strength of their staff and experience in the industry. We also knew that they could comply with our security guidelines.

SOLUTION

What was the scope of the project?

After we planned out our business goals, we contacted a professional systems architect to draw up our basic needs. We then approached Confianz with a fully planned-out system. Confianz is now responsible for the development work to bring the product to life.

RESULTS & FEEDBACK

Is there anything unique about Confianz?

They are more efficient in completing tasks than any developer that I have worked with, and can finish a project under a short timeline. Their work is accurate, and they are conscious of our costs.

Are there any areas where Confianz could improve?

They are expanding very fast, and a few more managers may be needed to keep their volume of work on track.

4.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • N/A NPS
    Willing to refer
    I would recommend Confianz to any enterprise looking for a professional outsourcing option.