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We Develop High Quality Software Solutions

4.7
21 reviews

Confianz Global is a global enterprise established strongly in the USA and India that provides quality software service to clients in over 50 countries around the world. We are an interactive, reliable company which thrives on the satisfaction we provide our customers.

We build end-to-end integrated solutions for a complete automation experience that promotes business growth. Our solutions range over multiple domains including ERP systems, custom built solutions for Web/Mobile and dedicated product builds. We have a definite focus on ERP implementation using OpenERP/Odoo and are equipped with the right resources and expertise to streamline and perfect software for your business.

READ MORE...
 
$5,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2008
Show all +
Charlotte, NC
headquarters
  • 128 S Tryon St, 21st Floor
    Charlotte, NC 28202
    United States
    7042154622
other locations
  • 4th Floor, Padmanabham Building, TechnoPark
    Trivandrum 695581
    India
    91 471 3048030

Focus

Service lines
  • ERP Consulting and SI
  • Mobile App Development
  • Web Development
SHOW ALL +
Client focus
  • Small business (<$10M)
  • Midmarket ($10M - $1B)
Industry focus
  • Manufacturing
  • Retail
  • Consumer products & services
SEO
Mobile platforms
Mobile focus
Frameworks and CMS
Programming & scripting
Ecommerce systems
Application platform
BI & big data solutions
ERP
CRM solutions

Portfolio

Key clients: 
  • AT&T
  • Short Run Pro
  • Killarney Metals
  • Computer Bracket Solutions
  • Federal Brace
  • Mednet
  • Gridizen LTD.
  • Element Designs
  • Nascent Technologies
  • Grunt Style
  • Apptega
  • Stout Stuff
  • Toledo Zoo

Reviews

4.7
21 reviews
Sort by

Custom Software Dev for Furniture Sales Firm

“My team wouldn’t have made it through our busy order entry season without the new software.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - Apr. 2018
Project summary: 

Confianz Global, inc developed a custom web app that automates previously manual tasks. Built using AngularJS, it converts Word documents to XLM format to enable bulk editing.

The Reviewer
 
11-50 Employees
 
North Carolina
Team Leader, Furniture Manufacturer
 
Verified
The Review
Feedback summary: 

Confianz Global, inc created software that modernizes product quoting and order confirmations. The app expedites internal processes and significantly reduces calculation errors. They understood a complex problem and produced an innovative solution. Proactive communication simplified the process.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a team leader for a furniture manufacturer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Confianz Global, inc?

We originally reached out to them about building an ERP system using ODOO. During that conversation, we brought up the need for an application that can automate the editing process our documents undergo within our order entry system.

SOLUTION

What was the scope of their involvement?

To process orders and price quotations, we have to use a proprietary system that links directly to our factory. However, the documents it provides are formatted for use in Germany. Before our engagement with Confianz Global, inc, we had to manually edit the documents to correct punctuation, formatting issues, and price listings. Eventfully, we were generating so many documents that our internal staff couldn’t keep up with the demand.

We hired Confianz Global, inc to develop a custom application that could import word documents and convert the text to XML format. Then, the app needed to enable us to bulk edit information based on the location of certain fields. Furthermore, we wanted the software to automate changes that always take place like the formatting of dates and prices.

They developed the application using AngularJS. It includes a UI for us to edit pricing, customer names, delivery addresses, and the payment terms of any purchase. The app generates both quotations and order acknowledgments. We still manually enter item prices, but the software automatically calculates the customer’s cost based on quantity and available discounts.

What is the team composition?

We primarily worked with their CTO who functioned as our project lead. Their CEO also assisted with communications back and forth as needed. I don’t know exactly how many developers worked on the app.

How did you come to work with Confianz Global, inc?

We’d tried to build the application with two other companies and both attempts failed. We were in the process of closing down the project when we first spoke to Confianz Global, inc Our financial director was put in touch with them through one of her contacts.

How much have you invested with them?

We spent between $30,000 and $50,000 in total.

What is the status of this engagement?

This project took place from November 2017–April 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Calculating specific metrics for document generation is difficult. My team wouldn’t have made it through our busy order entry season without the new software. The pricing automation feature drastically reduces the number of calculation errors within our system. Overall, our accounting team has indicated that the project is hugely successful given the trend of our annual sales growth. It’s difficult to imagine a scenario where we manage to create all the documents we need without the help of Confianz Global, inc.

How did Confianz Global, inc perform from a project management standpoint?

The communication process went smoothly. We regularly scheduled conference calls or video chats using WebEx. Overall, we’re extremely happy with their availability and documentation efforts throughout the project.

What did you find most impressive about them?

They understood the business and process level issues we needed to be resolved in a way that other companies didn’t pick up on. They delivered on their promises and consistently met the scheduled deadlines. We also appreciated the forthcoming nature of their updates. We never had to reach out to them. Instead, they’d communicate their progress to us and provided a test application to demonstrate the work they’ve done.

Are there any areas they could improve?

I’d recommend that they adjust their project expectations to match the technological competency of their clients. We only had two people from our side that were available to work with them. Even then, other projects would pull us away from responding to Confianz Global, inc for a week or so at a time. They were nice about this, but I feel like they expected us to be more engaged and contributive to the development process.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

ERP Customizations for Telecom Software Firm

“We’re happy with their level of availability and their documentation. They execute requests and are responsive.”

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jul. 2017 - Ongoing
Project summary: 

Confianz Global, Inc builds ERP customizations for a telecom software company. They also migrated the system from Odoo 8.0 to 10.0 and integrated external payment and billing platforms.

The Reviewer
 
11-50 Employees
 
Kirkland, Washington
Brandon Bazemore
CEO, Audian
 
Verified
The Review
Feedback summary: 

New report generation reduces billing time by 60–70% and improves documentation, while custom helpdesk software cuts product confusion by up to 50%. Confianz Global manages everything remotely but is communicative whenever called upon.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a hosted voiceover IT company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Confianz Global, Inc?

We were trying to modify our ERP system, which is based on Odoo.

SOLUTION

What was the scope of their involvement?

We had them migrate our system for version 8.0 to 10.0. They also integrated in some external payment and billing platforms. They do a lot of customizations for us as well.

What is the team composition?

I talk with two developers, one who acts as project manager. We also have an account manager. I know of about five people there, but they also have another team that we don’t work with.

How did you come to work with Confianz Global, Inc?

They reached out to me initially. Their responsiveness was good and they did well with the test project we gave them. Other companies we considered either charged too much or executed poorly. Confianz was the only company we encountered that encompassed everything we wanted.

How much have you invested with them?

We’ve spent $20,000–$25,000.

What is the status of this engagement?

We started working together around July of 2017. The initial project was done within about a month but we keep sending them more projects. Their customization work for us is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve had a big impact on our business. They added a report generator that saves us 60–70% of the time required for billing. Now that everything is integrated together, we can use other reports for taxes and other documentation on the IT side of our business. The custom helpdesk software we have now reduces confusion by at least 40–50%.

How did Confianz Global, Inc perform from a project management standpoint?

Everything was done remotely and we communicated as needed. We’re happy with their level of availability and their documentation.

What did you find most impressive about them?

They execute requests and are responsive whenever we reach out to them or need an update.

Are there any areas they could improve?

Not really, they do really good work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We occasionally have to go back and fix something, but they’re always very quick to correct issues.
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

ERP Implementation and Development for Retail Firm

"Nothing we've asked them for has been outside their realm of experience or ability."

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4.5

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2017 - Ongoing
Project summary: 

Confianz Global, inc is implementing Odoo as a new ERP replacing a legacy accounting system and integrating replenishment modules. Future phases include a CRM and shipment tracking.

The Reviewer
 
11-50 Employees
 
Bentonville, Arkansas
Steve Hartman
IT Director, Stout Stuff
 
Verified
The Review
Feedback summary: 

The implementation of Odoo has greatly increased the security in moving away from the legacy system, leading to more work for Confianz. While there were project management challenges, the team's customer-oriented approach smooths any rough patches and their quality of work generally wins the day.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the IT and logistics director of Stout Stuff LLC.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Confianz Global, inc?

Our legacy management system was disjointed, unstable, and facing a host of issues. After much investigation, we decided to implement Odoo as our new ERP.

SOLUTION

What was the scope of their involvement?

Confianz partnered with us on an initial investigation into our business environment and our needs. The CEO came down for 2–3 sessions of walking through our accounting processes (e.g., purchasing, receiving, customer orders). The goal of the initial fact-finding was to determine if Odoo would or wouldn't be a viable replacement for our legacy system. They also come back to us with what it would cost to do the replacement.

We liked that Odoo is an open source system, and we thought we’d get a good ROI in terms of our capital expenditure. It was a pretty good fit for us because most of our business processes are fairly uniform in terms of industry standards. For the few processes that didn’t neatly sync up with Odoo, Confianz helped us change and customize those modules.

In terms of the technology, the host is Ubuntu Linux running on DigitalOcean as a cloud service. It’s accessible through HTTP or HTTPS through the WAN. They’re implementing Odoo on the backend as PostgreSQL and Python in terms of the modules.

What is the team composition?

The CEO is my direct lead in terms of any anything big. I speak to him directly on the initiation of new projects or any escalation. On the technical side, there’s a lead developer. He oversees a team of at least two junior developers. He’s their technical and project management lead. I deal with him on tactical, day-to-day issues. We also work with an accounting lead on invoices and contracts.

How did you come to work with Confianz Global, inc?

I decided to work with Confianz after in-depth online research and investigation.

How much have you invested with them?

In total, we’ve spent around $100,000 to date ($80,000 for Phase 1, $20,000 for Phase 2).

What is the status of this engagement?

The project began in October 2016. We’re in Phase 2 of a four phase project. The first phase (replacing our legacy accounting system with Odoo) is almost closed. We just started Phase 2, which is adopting replenishment modules inside Odoo. Then they'll do two more phases—sales and customer relationship management, and shipment tracking from our vendors.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Having Confianz partner with us to implement Odoo has absolutely given us an alternative course of action to our legacy system. Odoo will soon handle everything accounting, including the backend general ledger. We have not yet formally transitioned off the legacy system, but we're about 8–9 months into running Odoo in parallel. So far everything seems to be clean and working. We've actually had a couple of times where our legacy system came close to crashing. In the past, we would’ve been in significant trouble if that had happened. Having Odoo run in parallel gives us the security that we could we could fail over to Odoo right now and be okay.

Their development team is very well-versed. Nothing we've asked them for has been outside their realm of experience or ability. It's been a good partnership for us. Based on where we're at right now where we want to go, they've given us a roadmap to help us grow and scale as a company.

How did Confianz Global, inc perform from a project management standpoint?

I have a really good relationship with the CEO, and the lead developer is incredibly knowledgeable. He's very good at the technical aspects and he understands business processes. However, we’ve had some issues with their agile project management. As we were nearing the end of Phase I, we had some debates with them because they said that our requested changes were outside of the original scope. Our argument is that the nature of agile methodology means that you don’t define everything upfront so changes are to be expected. The CEO and his team eventually struck a compromise with us in terms of scope and additional development costs, which was very reasonable. Going forward into Phase 2, we made sure upfront to better clarify the scope of work and the cost estimates.

What did you find most impressive about them?

They're genuine and responsive. I think they’re a good fit for us because we're both small companies trying to get bigger. We have a good partnership. They're trying to grow their business and want customers that will be with them for the long term. We're looking for a service provider that will take the time to understand what we do, help us implement a system that will support our work, and be available to us well into the future.

Are there any areas they could improve?

They’re definitely short-handed, especially around their key assets. While the lead developer is incredible, they run almost all of their work through him. If he’s out for illness or vacation, it had significant impacts to our business and our projects. I had some very difficult conversations with the CEO about the need to grow their human capital. It would be really beneficial if they would create some redundancy around key roles. The CEO himself handles much of their customer relationship workload, so that’s another area with they could use additional resources.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They definitely don't hit all the deadlines, but they're responsive.
  • 5.0 Cost
    Value / within estimates
    We expect an excellent ROI compared to the capital expenditure.
  • 4.5 Quality
    Service & deliverables
    We’ve had no issues with their code; it’s very solid.
  • 5.0 NPS
    Willing to refer
    I've already recommended them and absolutely would again.

ERP Implementation and Development for Manufacturing Firm

“In addition to quick responsiveness, the team’s knowledge helps us find and implement creative solutions.”

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5.0

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jul. 2017 - Ongoing
Project summary: 

Confianz Global provided development and implemented a customized ERP solution. The team also created a website and are currently working to integrate the ERP with backend operations.

The Reviewer
 
1-10 Employees
 
Wills Point, Texas
Shane Griffin
President, Griffin Industries
 
Verified
The Review
Feedback summary: 

The expertise, reliability, and responsiveness distinguish Confianz Global from other IT firms. The systems changes they implemented are expected to streamline operations significantly.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the president of a small manufacturing company that builds commercial kitchen equipment for sale to a nationwide network of wholesale supply houses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Confianz Global?

We needed to systematically change and make more efficient the way we operated on a day-to-day basis. That included managing business finances, work order operations, manufacturing operations, and other top-to-bottom processes.

SOLUTION

What was the scope of their involvement?

In addition to offering custom development, they helped us implement an ERP solution using Odoo, an open-source application that offers a paid enterprise version. They also helped us build a website and are working to integrate backend operations to the ERP system.

What is the team composition?

On any given project, I was in contact with about four people.

How did you come to work with Confianz Global?

We talked to several people when we were looking for a partner, but Confianz was the only group that took the time to visit our location to see our manufacturing firsthand, which gave them insight into our goals.

How much have you invested with them?

We've spent between $30,000 and $40,000.

What is the status of this engagement?

We started working with them in the summer of 2017 and finished most of the implementation by the end of that year. Since then, we've continued with projects, including website creation, backend ERP integration, and customized development.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve changed the way we operate and eliminated a lot of our struggles so that we can work in a more unified, visible way. We expect to see more of an impact as the current project goes along.

How did Confianz Global perform from a project management standpoint?

Their communication was outstanding. We usually communicated via email but also used a cloud-based project management tool. Most of its e-mail we used a project-based project management. If we need better visibility in the conversation, we use Google Meet or Webex.

What did you find most impressive about them?

In addition to quick responsiveness, the team’s knowledge helps us find and implement creative solutions.

Do you have any advice for potential customers?

If you stay on track and keep communication open, you'll be successful.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

ERP Development and e-Commerce Presence for Manufacturer

"The web work including SEO was like turning on a tap that flows new business."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec 2016 - Ongoing
Project summary: 

Confiaz intially developed an ERP system for a large manufacturer, then built their 150-page website. They continue to provide e-commerce services, postage design, and SEO.

The Reviewer
 
11-50 Employees
 
Amargosa Valley, Nevada
Conrad Wagenaar
President, KMI Zeolite Inc.
 
Verified
The Review
Feedback summary: 

Since engaging Confianz, the company was able to increase employee efficiency and accuracy and scale to meet new demand. Web inquiries and sales also jumped by over 100 percent. The agency exceeded all expectations, listening carefully to needs and delivering practical solutions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president of KMI Zeolite, which has been in the business of mining, milling, and packaging high-grade natural clinoptilolite zeolite for many different applications since 1994. KMI has customers all over the world ranging from government agencies and Fortune 500 companies to animal shelters and home consumers. Our products are used for sports field infill, water filtration, odor control, algae control, soil amendment, animal feed, and more.

I’m responsible for the overall vision and strategy of the company as well as sales, compliance, and non-operating related finances.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Confianz Global?

KMI has averaged a 60% annual sales growth over the last six years, presenting many challenges. We have six times the employees in several different physical locations than we had two years ago and no way to manage the growth. We outgrew our methods of tracking and shipping orders and didn't have a central ERP [enterprise resource planning] system. We were over-reliant on Quickbooks which had limited capabilities without going to the Enterprise Edition.

Additionally, we had a very weak online presence and no e-commerce. Our SEO [search engine optimization] was almost non-existent and most of our employees possessed very little technical or computer skills.

SOLUTION

What was the scope of their involvement?

The first project we did with Confianz was for the ERP system. The scope of work was clearly defined and laid out. The tasks, objectives, deliverables, and timelines were all set and all achieved within budget.

Having had such a positive experience, we immediately engaged them on a second project which was the creation of a new 150-page website from our old site which only had 10 pages. Again, all our specifications were laid out clearly in a scope of work and once again the scope was fulfilled on time and within budget.

We have since engaged Confianz on some custom e-commerce projects including the automation of our sample process and creation of postage labels from the ERP system with several different delivery methods.

We’ve also changed our SEO provider to Confianz and in the first three months, we noticed a drastic change in the organic rankings of all of our top search terms. We receive regular reports and feedback about the work that is done every month and cannot say enough good things about this ongoing relationship.

How did you come to work with Confianz Global?

My initial discussion with Confianz came after I found them on Upwork. I spoke with my ERP rep and he recommended them as a certified Gold Supplier. I had previously engaged another firm to help our company with our requirements but within three weeks, it became clear that this supplier was not going to be able to fulfill our requirements and acted unprofessionally throughout the process.

When I first spoke to Confianz, I felt a great feeling of relief knowing that there was someone out there that could help us in our time of need.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Confianz has helped us develop a system for managing our growth using scalable cloud-based ERP solutions. Our employee communication has become much more efficient and our orders are fulfilled in a manner which has resulted in fewer rejections by the customer and better overall quality control. The scope was met consistently on every project including time and budget.

Our website inquiries are up over 100% and our bulk sales, as well as direct website sales, have also increased substantially. The web work including SEO was like turning on a tap that flows new business.

What did you find most impressive about them?

We will certainly be engaging Confianz for our future project needs. What I enjoy most about them is the quality of each member of the team that we have dealt with. They go above and beyond what is required and have the unique ability to listen to our often ill-communicated ideas, deciphering and communicating from a technical standpoint the best ways for solving the issues at hand.

5.0
Overall Score Confianz Global will be my choice for all future related projects.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Schedules have been met on every project.
  • 5.0 Cost
    Value / within estimates
    We've never been asked for anything more than what was agreed in the scope of work.
  • 5.0 Quality
    Service & deliverables
    We couldn't be happier with Confianz's work.
  • 5.0 NPS
    Willing to refer
    Highly recommended!

Website Development for Casework Component Manufacturer

"Confianz is good at many things, but their responsiveness and turnaround times made them stand out."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2016 - Ongoing
Project summary: 

Confianz Global overhauled an existing website to create an adaptive site with custom design tools. They provide ongoing SEO support for the site.

The Reviewer
 
51-200 Employees
 
Charlotte, NC
Beata Klecha
VP Marketing, Element Designs
 
Verified
The Review
Feedback summary: 

The quality of the new site has exceeded expectations. Website traffic has increased 15% since launch and is continuing an upward trend. Confianz Global has been responsive and deadline-focused throughout the engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Element Designs is a leading manufacturer of contemporary casework components made of aluminum, glass, and acrylics. We work closely with large kitchen and office cabinet manufacturers, as well as kitchen and bath designers, interior designers, and so on. I am the vice president of marketing for the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Confianz Global?

We had a non-adaptive website, one which wasn't set up to work with mobile devices. It was also out-of-date and did not feature all our products. It was time to update it.

SOLUTION

What was the scope of their involvement?

Confianz helped us come up with several different layout options, pinpointing a design based on what we were trying to achieve within our market through the website. Confianz' designers were incredibly helpful and responsive, helping us create the website we were looking for. Confianz also built a custom design tool which can be used by our clients to design their own products. They provide SEO [search engine optimization] work on a continuous basis.

How did you come to work with Confianz Global?

We were referred to Confianz by someone else in our industry.

How much have you invested with Confianz Global?

Our website had a cost of around $40,000. A part of this was the custom editor add-on, which was requested outside of our initial scope.

What is the status of this engagement?

We started working with Confianz one year ago. We launched the site at the beginning of September 2016. We have an ongoing relationship with Confianz.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We couldn't be happier with the quality of the website. We've gotten wonderful customer feedback around its ease of use and look. We've seen a 15% bump in website traffic since going live, and it continues to increase.

How did Confianz Global perform from a project management standpoint?

Confianz had excellent performance.

What did you find most impressive about Confianz Global?

Confianz is good at many things, but their responsiveness and turnaround times made them stand out. As soon as there was a concern or question, Confianz addressed it almost immediately, delivering revisions by the next day.

Are there any areas Confianz Global could improve?

No, I have nothing to suggest.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Odoo Implementation for Lifestyle Apparel Brand

"Confianz Global is the most competitively priced custom development team that I've found."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2016 - Ongoing
Project summary: 

Confianz Global was considered for their expertise in the client's preferred business software and provided full-scale ERP implementation using Odoo. They additionally handled software customizations.

The Reviewer
 
51-200 Employees
 
Chicago Metro Area
Director of Technology, Apparel Brand
 
Verified
The Review
Feedback summary: 

Confianz Global brought competitive pricing and a talented team to the project. Their willingness to collaborate on the project created a cohesive engagement. Additionally, Confianz Global consistently met difficult project deadlines.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We're a veteran owned and operated lifestyle and apparel brand with a patriotic and military theme. We're growing quickly. I am the director of technology for the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Confianz Global?

When I first started working for the company, all of our business software was segmented and only accomplished 80% of our overall goal. We were looking for a solution that could bring all of our business operations under one hood.

SOLUTION

What was the scope of their involvement?

Confianz Global provided a full-scale ERP [enterprise resource planning] implementation for our company. We have an internal IT team, but Confianz was our point of contact for the software which we didn't understand, handling customizations and other things of that nature.

How did you come to work with Confianz Global?

We were looking at a couple of different software systems. I had done some research, viewed demos, found a few options for Odoo implementations and contacted all of them. Confianz is one of the leading gold partners for Odoo in the US. I called their company and talked to their CEO, detailing what we were experiencing. Confianz had a similar experience with implementations like our own, and they were always timely. The business relationship started great, so we decided to continue it. We had had some bad vendor relationships in the past, so working with Confianz was a breath of fresh air for us.

How much have you invested with Confianz Global?

The cost of Confianz' work has been in the lower end of a five-figure range.

What is the status of this engagement?

We started working with Confianz in August 2016. We have an ongoing relationship which we plan to grow and maintain for as long as possible.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Confianz Global is the most competitively priced custom development team that I've found. I'm generally wary of situations like that, but I've reviewed their code personally using our internal software team and have been very impressed with the quality of code offered by Confianz. Also, the timeframes for development have been impressive. We have given them very heavy deadlines, given that we rely on the holiday season for sales.

How did Confianz Global perform from a project management standpoint?

Confianz always made someone available to talk to me. We scheduled meetings without any issues, my questions were quickly answered, and I never had to wait for a task to be completed.

What did you find most impressive about Confianz Global?

Because we have an internal team, I wanted to have them trained on the software and not rely on Confianz for support. They have worked with us not just as a software developer, but also as a partner, allowing us to do some of the work ourselves. Many developers won't want to collaborate on the work because of the complexity involved, so Confianz' willingness to work on projects with us was awesome.

Are there any areas Confianz Global could improve?

They are improving on any areas which need it. One of the difficulties is that Confianz' team is mostly in India, so the time difference can be a challenge. Confianz has been implementing 24-hour support, as well as a US engineering team, so we're confident that the collaboration will be even better than it is now when those things come online.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    It's important to account for the time zone difference when making a schedule.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I already have.

Website Development for Home Care Agency

"Confianz's customer service and willingness to make things right have been phenomenal."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2013 - Ongoing
Project summary: 

Confianz was tasked with developing a site for the client, integrating various functions like newsletters and a scheduling tool.

The Reviewer
 
11-50 Employees
 
Stanley, North Carolina
Candi Lethcoe
President, Stressfree Home Care
 
Verified
The Review
Feedback summary: 

The client is very pleased with the work delivered by Confianz and their customer support. Deadlines were met, and concerns were addressed immediately during the project.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Stress Free Home Care is a non-medical service aiming to keep people at home, instead of in facilities, helping them with different activities of daily living. I am the owner of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Confianz Global?

I needed to rebuild the company website.

SOLUTION

What was the scope of their involvement?

Confianz rebuilt our website, integrating things like material about our identity, newsletters, and other general items. Confianz also provided SEO [search engine optimization] services for the site.

They did train us on how we can change some of the elements on the site, but I am not very computer-literate; I could call our contact from Confianz, who helped me with small changes. Their team always reacted quickly, giving me replies within 30 minutes. Confianz recently integrated a scheduling tool within the site. It integrates with our employees' database, so we needed to have a new login system for this.

How did you come to work with Confianz?

Confianz is a local company, so we found Confianz through our Chamber of Commerce.

How much have you invested with Confianz Global?

The price of our SEO work is $230 per month, but I don't remember what our site cost.

What is the status of this engagement?

We started working with Confianz 2 years ago. Our website took a couple of weeks to build. They continue to provide SEO services for us.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I don’t have any metrics available.

How did Confianz perform from a project management standpoint?

Everything done by Confianz was in a timely manner. They are using a team in India, so much of the work is done at night. Confianz has stayed on budget and provided top-notch customer service.

What did you find most impressive about Confianz Global?

Confianz's customer service and willingness to make things right have been phenomenal.

Are there any areas Confianz could improve?

I have no issues with their performance.

5.0
Overall Score Confianz was great, and I love them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Automated Gate Systems Company

"Confianz was professional during the entire process, delivering what was promised in a timely fashion."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
Project summary: 

Confianz Global made changes to the company’s automated technology solutions website, specifically updating some pages from an HR standpoint.​

The Reviewer
 
51-200 Employees
 
Charlotte, North Carolina
HR Manager, Transportation Technology Company
 
Verified
The Review
Feedback summary: 

Confianz was professional during the entire process, offered in-person meetings, and delivered what was promised in a timely fashion. The website is now more accessible within the company, and also for potential employees visiting the job board.​

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a leading manufacturer of Automated Gate Systems (AGS) and other automated technology solutions. We have 72 employees.

I work within the human resources department.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Confianz Global?

We were making changes to our company website. It had been designed internally and was not easy to use. I specifically wanted to update some pages from an HR standpoint.

SOLUTION

What was the scope of their involvement?

Confianz developed our website using one developer.

How did you come to work with Confianz Global?

I had met one of Confianz' owners prior to us working with the company. So when we needed help, I reached out to Confianz.

How much have you invested with Confianz Global?

The cost of Confianz' work was under $10,000.

What is the status of this engagement?

The project has been completed.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

As an administrator and user of the site, I can say that it's made my life easier. The website has become more accessible within the company, and also for potential employees visiting our job board.  

How did Confianz Global perform from a project management standpoint?

Confianz defined a statement of work based on our requirements and stuck to it.

What did you find most impressive about Confianz Global?

Confianz came to our company and personally met our staff, instead of doing everything electronically. This made it much easier for us to explain what we wanted. Confianz was professional during the entire process, delivering what was promised in a timely fashion.

Are there any areas Confianz Global could improve?

I can't think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    There were no delays.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have already recommended Confianz.

Various Development and Customization for Water Service

"Confianz worked quickly and provided a web project management system for us. Everything was documented."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2016 - Ongoing
Project summary: 

The client tasked Confianz with the development an iOS application for inventory tracking, along with an Odoo customization project.

The Reviewer
 
11-50 employees
 
Mechanicsburg, Pennsylvania
Rob Filson
President, Filson Water
 
Verified
The Review
Feedback summary: 

The client speaks highly of the deliverables' quality and Confianz's documentation throughout the project. Confianz was responsive and adaptable to changes in the client's schedule.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the president and chief executive officer of Aqua Treatment Services, a manufacturing company. Filson Water is a retail business offering bottled water to hospitals. We also provide residential sales and service of water treatment equipment, including water softeners. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Confianz?

We needed to develop an app for our bottled water trucks, allowing us to determine how many supplies we needed to ship on each truck. It would be a cloud-based solution so that as soon as a delivery was made, the system would create an invoice. 

SOLUTION

What was the scope of their involvement?

Confianz developed our iOS app and performed an Odoo customization. The app allows us to send automated bills by email and handles many other issues for us. It ties in with the SOLIDWORKS CAD software while also linking with our inventory program. We needed the ability to sort our customer base by sales volume. Confianz had no problem implementing this and creating the reports that we wanted. They set up a server for us, loaded software for it, and helped with our data conversions. They've also provided training. We're currently developing a bar code reader for the system.

How did you come to work with Confianz?

We had picked the Odoo technology but hadn't had a lot of success in finding a development partner for it. We then started working with another company but weren't happy with it. We found Confianz through the Odoo site, gave them a call, and decided to use them. Confianz was one of the only companies we found that was able to program everything we wanted within Odoo.

How much have you invested with Confianz?

The cost of our ERP customization was $25,000 while the app was $7,000. We may have received a discount for it.

What is the status of this engagement?

For our Filson Water project, we started working with Confianz in June 2016. We're currently working on the Aqua Treatment Services platform. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Confianz has done a fantastic job getting things organized for us. We've been extremely happy with our app.

How did Confianz perform from a project management standpoint?

Confianz worked quickly and provided a web project management system for us. Everything was documented. Usually, we've been the main holdup during the process. Confianz has adapted to our schedule and it's also easy to contact their office in North Carolina.

What did you find most impressive about Confianz?

Confianz has very good programmers. I'm very happy with their speed and quality. They were able to handle everything we've requested easily and quickly.

Are there any areas Confianz could improve?

The team's first language isn't English, but this hasn't been a big problem for us. We've been overall happy with Confianz. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    We haven't had any surprises in terms of cost.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer