What evidence can you share that demonstrates the impact of the engagement?
Generally, we’ve got good feedback from users and the site has been well received. On our end, we find the site to be relatively easy to update and we can present all of the information we need to, which is a lot, in a clear, simple way.
From looking at some of our Google Analytics metrics, the site is performing to our standard and overall we’re pretty happy.
How did Concise Studio perform from a project management standpoint?
They far exceeded our expectations in terms of responsiveness. Being in a political office, there were shifting priorities and they were very flexible to that.
They were always there when we needed them. Any delays in the project came from our end on the client-side, but they were patient in working with us. All bugs were resolved very quickly, too.
What did you find most impressive about them?
Their ability to translate our brief into a full scope of work was really effective. Their collaborative design process helped us figure out exactly what we needed. They made sure we got the right visual appeal and structure for our content while delivering the necessary information.
Are there any areas they could improve?
Walking us through some of the hosting aspects could have been helpful since we didn’t really have too much insight into how to make those decisions. That wasn’t really what they were working on, but we could have used more direction on that.
Do you have any advice for potential customers?
Spend as much time as you can internally coming up with a brief and bring examples. Be as informed as you can as a client.