What was the scope of their involvement?
We typically start out with a user-based project phase and develop overall goals as part of the project plan, and then we transition to implementation and a sprint-based mode of operation. In terms of technology, we've worked in Angular and React, with a CMS they've built themselves. We've built mobile applications with them in Native, as well as hosting and more architectural projects. They've done technical consulting for one of our blockchain technology projects as well.
What is the team composition?
We've had some consultative projects with 2-3 members of their team, but we've also had some larger projects with them during peak times with 12 members.
How did you come to work with Concise Software?
They were recommended to me by a colleague. We went through a formal pitch process, at the time, and we selected Concise because they demonstrated a structured approach. They also showcased a clear understanding of our strategic goals as well as the technical requirements to achieve those goals.
Communication was also very crucial; in every complex project, whether it's service design or product design, you need to hold on to different people with different expertise, and different terminology to come together. If the communication doesn't work, you can have the smartest people in the world, but if the communication doesn't work, you won't get anywhere.
How much have you invested with them?
In my current collaboration with them, we've invested €20,000–€30,000 ( approximately $22,000 – 33,000 USD). Combining the work, they've done with my current company and my previous one, however, it's been €300,000–€400,000 (approximately $330,000 – $440,000 USD).
What is the status of this engagement?
I first started working with them at a different company in June 2017. In my current company, we began working together in April 2019, and our engagement is ongoing.