What was the scope of their involvement?
They worked on three products for us. Dash, the first product, was a smart car locator. We developed the design and electronic parts of the device, then asked Concepter to create an iOS and Android application, working on the design and development. It helps users track their cars and includes a timer, helping people measure their parking time, in order to avoid tickets. We also needed it to be an energy-efficient solution that could work for more than half a year, while using Bluetooth regularly.
Our second product was called FIND-E. It works like a Bluetooth finder, in that it can be attached to keys or backpacks, and if the user needs to find those items, they go to the app and wait for the device to make some special sounds, allowing them to find their item. It also works as a remote shutter button: the user can attach the FIND-E button to a keychain, and use is to take a photo with their smartphone.
The most challenging part for this application was making it stable. The chip we used was quite cheap—as is typical for promo products—so it was challenging to create a stable application that would work with a Bluetooth connection, and that could provide a good experience for the users.
The third product was another application, called Teemoji, an augmented reality t-shirt. Users can point their cameras at the pictures on the t-shirts, and see funny images instead of their heads. It was created for partners that wanted to use trendy AR interactions with their products, while also providing traditional gifts like t-shirts.
What is the team composition?
We had an account manager who was in charge of the communication with us. He helped solve any issues, which was great, as we didn’t have much experience with smart products. We couldn’t put together a good brief that explained all the details. The account manager helped us do it from their side, so I can’t say how many developers were used to build the actual applications.
How did you come to work with Concepter?
We checked a lot of companies, mostly on the Ukrainian market, and compared parameters such as price, previous experience, and whether the providers had good account managers to work on the briefs. While comparing companies, we found Concepter to be flexible in terms of pricing and to offer good support.
What is the status of this engagement?
We started working with them around two years ago, in 2015 or 2016. The products are live and on sale, but Concepter is continuing to help us with updates and bug fixes. We have a few other products that we plan to start working on, but they’re only in the discussion stages.