We Built Hardware | Product Design & Engineering

Concepter is an award-winning product design and engineering studio. We help customers to build products that maximize the impression on people and minimize the impact on the planet. We are designing sophisticated tech products that people love to use while keeping sustainability in mind.

7 Years on the Market. 20+ Products. 1M+ Product users.

We offer Product Strategy, Industrial Design, Mechanical Design, Electrical Engineering, Embedded, Prototyping and Mass Production Consulting Services.

Among our projects are iBlazer & iBlazer2, Nect, Cardiomo, Jetbeep, Nuka, iGlam and others.

We are awarded by Red Dot Design Award, CES and others.

Our products are highly recognized by Business Insider, TechCrunch, The Washington Post, BBC, The Next Web, The Huffington Post, Mashable, Appleinsider, TrendHunter, Yanko Design and others.

 
$1,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2013
Show all +
Kyiv, Ukraine
headquarters
  • Unit City (Dorohozhytska st. 1)
    Kyiv 04119
    Ukraine
other locations
  • 340 S Lemon Avenue
    Walnut, CA 91789
    United States

Portfolio

Key clients: 
Nect, Nuka, iGlam, iBlazr 2, Cardiomo, JetBeep.
JetBeep Image

JetBeep

Services: Industrial Design, Mechanical Engineering, Prototyping, Mass Production Consulting.

Consumers of a new generation are willing to perform daily tasks via smartphone which impacts on shopping patterns as well. Spoiled with a personalised approach, the new type of consumer expects seamless and tailored digital user experience both online and offline. The consumer of a new generation is annoyed

by a variety of payments and loyalty cards to be carried and irrelevant or unclear promotion and loyalty mechanisms. From the other side, retail faces missed opportunities and extra expenses due to not matching consumer expectations with its solutions.

JetBeep is a smart payment and loyalty device. It combines loyalty, personalised solutions and cash-backs for the higher engagement of a customer in an offline store.

Highlighting the key benefits of the product, our main goal within the project was to create a functional and interactive device that will enable an extraordinary customer experience for offline shops, both payment and loyalty procession.

Our team has created a smart design for the very active usability that meets the best ergonomics standards. Following the size requirements, the Concepter team has developed a very compact and bright device with a super space-efficient design of the circuit board and the maximised lightning surface. To perform the transaction verification function, our team has empowered JetBeep with absolutely uniform lightning and customised brand sound. Length, width, depth are perfectly selected to grant a simple and engaging interaction with the device. Finally, the device doesn't require NFC which expands the compatibility.
Cardiomo Image

Cardiomo

Services: Industrial Design, Mechanical Engineering, Electrical Engineering, Prototyping.

The pace of life in today's world is very demanding. Stress, polluted environment, smoking and alcohol or low physical activity are the risk factors for the proper functioning of a human's heart. These factors require more attention to personal health, however time-consuming or expensive solutions make it more

challenging. This is why the Cardiono has been introduced to the World.

Cardiomo is a powerful and easy solution for monitoring heart health in real-time. Its non-invasive wearable technology keeps doctors and loved ones in the loop about a patient's heart condition by providing an up to the minute data dashboard and alerts system when unusual behaviour is detected. Cardiomo is highly recognised as a winner of Techstars CES Pitch 2018.

We have designed Cardiomo as an elegant yet very functional healthcare accessory ruining the stereotypes about typical medical device appearance. 

Cardiomo applies non-invasive wearable technology that uses AI to detect early symptoms of heart diseases. To fit for purpose, we have developed the infrastructure of biosensors that keep track of consumer vitals 24/7, including precise EKG/ECG, heart rate, respiratory rate and skin temperature. Our team developed the device within a strong quality framework, meeting all required product standards, including IP67.
iBlazr2 Image

iBlazr2

Services: Industrial Design, Mechanical Engineering, Electrical Engineering, Firmware Engineering, Prototyping, Mass Production, Packaging.

Smartphone cameras work well in the perfect circumstances or during the day but many challenges arise at night. It's quite complicated for smartphone companies to make their smartphone LED's powerful enough and not to drain the phone's battery in a constant light

mode.

iblazr 2 is the most advanced light source for smartphones and tablets available in the consumer market. This flash designed for smartphones also comes in handy when taking photos using tablets or DSLR cameras, lighting analogue photography, brightening nighttime video calls, or simply functioning as a small but powerful flashlight. iblazr is one of the Ukrainian Kickstarter pioneers that has raised over $400k for 2 generations of the flashlight. More than 50.000 pcs sold overall.

Our team has designed the iblazr 2 super functional: it provides 300 Lux on 1m in Flash mode (2X more than a smartphone flash) and 150 Lux in Constant light mode (up to 10X more than a smartphone video light). We expanded its implication through usage as a video light that gives a DSLR camera an ability to shoot small videos well at night. To strengthen iblazr's benefits, our software engineers had developed an app that provides a better experience using its primary options, including adjusting the brightness. 

To make the user experience smooth and simple, we used Bluetooth to connect iblazr 2 to a smartphone, adding a touch sensor for more comfortable and intuitive user experience. One more dimension of the Bluetooth integration is a replication of the camera shutter effect, allowing to take highly creative shots by pointing the light in any direction or simply outside the shot, using it as a remote with a range of up to 80 feet (25 meters). 


Our team successfully fit the functionality and power in a small 20 grams device designed in minimalism ensuring convenient use. Fulfilling the efficiency goal, we constructed a flashlight with its battery that lasts for up to 300 flashes and doesn't exhaust the smartphone's charge.

iGlam Image

iGlam

Services: Industrial Design, Mechanical Engineering, Electrical Engineering, Firmware Engineering.

Fashion is very dynamic. What is always trendy is simplicity, elegance and compatibility. Still, it's quite complicated to have the right accessory for every apparel in the wardrobe. But what if only one piece of jewellery could perfectly match with any outfit? Meet iGlam, smart jewellery that is going

to make you shine bright in colours.

iGlam is an intelligent ring, the result of the synergy between traditional jewellery art and technology. Embedded with technology, the iGlam ring changes its colour to complete a fashion look.

Our team has been invited to create a unique device - an elegant smart ring with beauty and fashionability as its core features. The main objective was to fit electronics within a very limited space and keep the ring petite and light. 

Considering the shape of the ring, 925 silver shell and natural quartz gemstones, one of the challenges was to achieve proper Bluetooth functioning by ensuring a high-quality signal. Finally, the ring is accessible by the app in any possible angle. 

Our engineers have successfully encountered the energy consumption challenge through an optimisation of the product design. Tiny device required comparatively large power so at the electronic design stage our team has achieved the maximum efficiency mindfully applying every microamp. 

The core function - radiant shining and colour appliance - was implemented with multiple integrations of LEDs. At this stage, our team has successfully dealt with the highest level of consistency when lightning the gemstone. As a result, the ring shines brighter and looks more diverse than traditional gems and adapts any possible colour or its shade (any shade, seriously!) through the iGlam app. 

Our engineers have developed a whole smart jewellery infrastructure, creating a modular device that transforms into a ring, a necklace or earrings, and a special jewellery box serving as a charging case with a battery autonomy up to 10 hours. 

The iGlam ring is a cherry on the cake when it comes to a fashion look. Its simplicity, elegance and technology integration has deserved the Red Dot Design shortlist in 2020. 
Nuka Image

Nuka

Services: Industrial Design, Mechanical Engineering.

Taking notes often gets messy and wasteful using numerous notebooks and inks or digital tools that lack conventional writing experience. What if we could have the traditional note-taking experience with no harm to the environment and digital record of our ideas? Meet nuka and note-down your thoughts anywhere using your favourite eternal pencil (and

notebook)! Nuka is eternal stationery, including an eternal metal pencil developed by the Concepter team. When creating the nuka pencil, our team had two main priorities set in mind - exceptional design and user experience.

Pursuing the first goal, we have created the design that embodies classic modernity and presents itself innovatively and timelessly. No wonder it has captured the attention of the World recognised designers and was awarded as a Red Dot Winner in 2019.

Secondly, our team combined the strength with delicacy. The Durability of nuka was designed as an infinite pencil that could be used for centuries to come. Our team has designed nuka pencil heavy and light at the same time, integrating a weighting compound at the ending for the unique writing experience. When creating a pencil, we used a soft, anodised aluminium for the gentle touch and smooth lines. It writes using a metal tip, which oxidises the paper and thus leaves a mark. 

When you see nuka stationery, it's hard to resist and this excitement has been converted into $335k raised on crowdfunding platforms.
Nect Image

Nect

Services: Industrial Design, Mechanical Engineering, Prototyping, Mass Production Consulting, Packaging.

All of us have the unlucky experience of MISSING online opportunities because of poor internet connection - work conference calls, webinars, skype with significant ones, new episodes of favourite TV-shows etc. With nect - no more, it was born to stop the suffering of poor internet connection and

save us from bad quality mobile hotspots or constant WiFi hunting in the crowded cafes nearby.

Nect is a mobility device, smart and sexy portable modem with a Global high-quality 4G LTE connection granting a speed up to 150 Mbps. Fitting in a palm, nect is built with sustainability in mind and made of recyclable plastic.

nect was has been planned as a very compact and simple yet functional and super-efficient Internet modem. To evaluate its nature, our team successfully managed to fit its 4G LTE power (and all electronic components!) into a little device with the dimensions 7*7*1sm. 

Targeting the self-sufficiency goal, our engineers have developed a device that is charge-free. The modem becomes an integral part of a laptop and works as long as the laptop is charging. We have introduced an efficient and simple integration mechanism through a magnetic sticker that is attached to the laptop. 

Ensuring the highest level of security and VPN access, our team verified the physical strength of the device through maintaining high torsional stiffness. 

Maximizing the coverage with over 208 countries and territories and free selection of service providers through a Nano-SIM slot, our team has introduced a minimalistic design that has been highly recognised by the experts and won the Red Dot Award 2020. 

And, finally, consumers simply love it! - nect has crowdfunded more than $250k.

Reviews

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Product Design for Telecommunications Company

"If customers give them that freedom, their team will deliver unique and creative work."

Quality: 
4.0
Schedule: 
3.5
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Oct. 2019 - Ongoing
Project summary: 

A telecommunications agency needed help with their electronic device's product design. Along with working closely with their manufacturer, Concepter took over the packaging design for the device. 

The Reviewer
 
11-50 Employees
 
Kyiv, Ukraine
CEO, Telecommunications Company
 
Verified
The Review
Feedback summary: 

The well-designed product has won awards. The team at Concepter is full of skilled designers. Despite a few issues with project management, their team communicated well with the client. Customers will be impressed with their high-quality design approach. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder & CEO of a telecommunications company. 4G is the modem. It’s a consumer electronics device that allows professionals to work from anywhere.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Concepter?

We needed help with product design.

SOLUTION

What was the scope of their involvement?

The team helped with product design. They created how our device was going to look. In preparation for our manufacturing process, they did all of the mechanical engineering.

They designed the whole look of our device. They also completed the structural and mechanical design as part of it. It can hold a printed circuit board (PCB) inside, all the electronics, and they also prepared it for manufacturing.

They’re currently developing our packaging, which is the box the device goes into. They’re also doing a change in preparation for manufacturing. The design is finished, but it’s just minor changes in communication between our manufacturer and their team.

It should be finished in a week or two, but we’ll still be working on our packaging, which should be finished in a few weeks.

What is the team composition?

We work with four people, including a project manager, a lead mechanical engineer, a mechanical engineer, and an industrial engineer.

The industrial engineer is the one who developed the design. The mechanical engineer is the one who worked on the inner structure. We also had a change in the project manager, but that wasn’t an issue.

How did you come to work with Concepter?

We were working with another company that wasn’t doing the best work for us. After asking around, Concepter came as a recommendation.

We wanted someone that wouldn’t be too pricey, but also has a nice quality. After research of two different companies that were recommended, we chose them.

Concepter seemed like the safest choice. They were a bit more expensive than our other candidates, but they have a really good list of great designs.

How much have you invested with them?

We’ve spent between $25,000–$35,000.

What is the status of this engagement?

We started working together in October 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their team has excellent design capabilities. Our product won Red Dot with them. If customers give them that freedom, their team will deliver unique and creative work.

How did Concepter perform from a project management standpoint?

There were some issues with project management. It wasn’t perfect, but it’s wasn’t bad, either.

Everything was generally communicated well with some minor holdbacks. There were about two situations where we requested something for the next day, and it ended up being done 2–3 days later.

What did you find most impressive about them?

The team has a unique approach to design. Out of all the companies we worked with, they have a long line of approaches to design. They were a bit more expensive, but their approach makes it interesting to work with them.

Are there any areas they could improve?

Their project management could improve.

Do you have any advice for potential customers?

Allow them certain freedom in design as much as you can. This way, you’ll get a unique and outstanding design. Give them space for design, but also keep them strict with mechanical engineering and technical questions.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Web Development for Botique Branding & Packaging Agency

“They’re professionals, which is the most important thing.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
Confidential
 
Jan. - May 2018
Project summary: 

Concepter provided website development and UX services, working on the code for the site’s simple structure. They also provided consultation on the site’s functionality and SEO services.

The Reviewer
 
1-10 Employees
 
Kyiv, Ukraine
Aleksandra Krolikovska
Project Manager, Gra Agency
 
Verified
The Review
Feedback summary: 

The finished site meets the company’s needs, offering a professional portfolio for customers to engage with and leaving a good impression on its users. The team managed the work smoothly, and above all, were professional and efficient throughout.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a project manager for a design and branding studio called Graagency. We mostly work with the industrial market, such as for construction and healthcare, creating logotypes and corporate identities for them.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Concepter?

We were tired of our previous site, which wasn’t didn’t look good and needed a redevelopment.

SOLUTION

What was the scope of their involvement?

We developed the design for the site, then Concepter worked on the code and the UX. They also provided consultation on how the site should work, and how we could manage the admin panel.

The site has a simple structure and it acts mainly as a portfolio for our projects. We can update it with new content using the admin panel.

They’ve also provided SEO and other marketing services, and we have a monthly contract for site maintenance.

What is the team composition?

Andrew (CIO, Concepter) was our team lead.

How did you come to work with Concepter?

They’re one of the best companies in Ukraine. We had some common friends and colleagues who told us about them.

What is the status of this engagement?

We worked with them from January–May 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our main priority was the site’s functionalities and the impression a user would get from it. We’re still using it, and everything is fine. The site hasn’t experienced bugs or crashes.

We’re now using another company for SEO, but we should have probably stayed with Concepter. As we’re not using their services now, I can’t comment on the impact they did have.

How did Concepter perform from a project management standpoint?

Everything was fine on the management side. We communicated with Andrew and some members of the programming team. We’re using Slack internally, and I believe they are as well.

What did you find most impressive about them?

They’re professionals, which is the most important thing.

Are there any areas they could improve?

No.

Do you have any advice for future clients of theirs?

No.

4.5
Overall Score They’ve done the work well.
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    They’re not the cheapest option in Ukraine.
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Industrial Design for Electronics Production Company

“I was impressed with the creative part of the product development.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - Ongoing
Project summary: 

Concepter assists in the design, development, and mass production of a wireless charging station. They’ve also helped with marketing and crowdfunding efforts.

The Reviewer
 
1-10 Employees
 
Kyiv, Ukraine
Alex Koshel
CEO, Wyrex
 
Verified
The Review
Feedback summary: 

Concepter’s product design has surpassed expectations and garnered favorable feedback from stakeholders. Despite missing the original deadline, the team’s creativity and dedication have fostered a positive collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of a startup that develops electronics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Concepter?

We needed help with product development and needed to comply with the deadlines. The product is a wireless charging station for multiple mobile devices.

SOLUTION

What was the scope of their involvement?

During our first Skype call, we talked about our product and gave them the requirements. We also had an in-person meeting where we discussed ways to do things faster. Following that, Concepter sent a proposal with the budget and timeline. The product development process required a lot of iterations and trials.

Concepter has also helped with the mass production phase, including 3D modeling, contacting the manufacturer, and setting up the whole process. We also worked with them for marketing.

What is the team composition?

The number of people depended on the project stage. Aside from the project manager, we worked with 3–8 people during product development. During the Kickstarter campaign, we had a PR manager as well as a support manager.

How did you come to work with Concepter?

We found them online. Concepter demonstrated a deep understanding of this field, so we decided to go with them. In contrast, one of the companies we spoke to didn’t even know what wireless charging is.

How much have you invested in them?

So far, we’ve spent around $30,000 on their services.

What is the status of this engagement?

We began working together in March 2018, and it is an ongoing project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

My vision was quite different, but the final product is much better than I expected. We have received excellent feedback on its design.

Our goal was to launch our product before the New Year. While Concepter helped us accomplish each step quickly, we weren’t able to meet that deadline.

How did Concepter perform from a project management standpoint?

The Concepter team is highly involved in the process. We often communicate through Slack and Skype.

What did you find most impressive about them?

I was impressed with the creative part of the product development, particularly video creation.

Are there any areas they could improve?

For now, I would recommend they improve time management.

Do you have any advice for potential customers?

Consider working with them, especially in the field of product development and mass production.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for Innovative Products Company

"We’ve received feedback from different clients and the user experience is positive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2016 - Ongoing
Project summary: 

Concepter provided multiple iOS and Android mobile application development, working on the design and development of smart products. They included Bluetooth finders, locator products, and an AR app.

The Reviewer
 
1-10 Employees
 
Kiev, Ukraine
Alex Doroshenko
Head of R&D, Aiia International
 
Verified
The Review
Feedback summary: 

The finished products were well received, gaining 4.5-star ratings on the app stores. The team handled the projects efficiently, working with an account manager to develop the briefs and then professionally executing the work. They communicated effectively and were flexible throughout.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I represent Aiia International. We are a promo gifts company, developing products for large, global companies. We also develop retail products such as an electronic wristband.

We handle design, construction, and electronic engineering, though usually work with other partners on the software part. For the last few years, our partner was Concepter; they were in charge of developing the software part of our products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Concepter?

We don’t specialize in actual smart products; most of our devices are power banks or speakers. Recently, the promo gifts industry started to require smart products as well, so we had a huge challenge: we needed to change our business and focus on products with applications, for both Android and iOS. We didn’t have much experience in that, so we were looking for a partner who could help us create the smart parts of our products from scratch.

SOLUTION

What was the scope of their involvement?

They worked on three products for us. Dash, the first product, was a smart car locator. We developed the design and electronic parts of the device, then asked Concepter to create an iOS and Android application, working on the design and development. It helps users track their cars and includes a timer, helping people measure their parking time, in order to avoid tickets. We also needed it to be an energy-efficient solution that could work for more than half a year, while using Bluetooth regularly.

Our second product was called FIND-E. It works like a Bluetooth finder, in that it can be attached to keys or backpacks, and if the user needs to find those items, they go to the app and wait for the device to make some special sounds, allowing them to find their item. It also works as a remote shutter button: the user can attach the FIND-E button to a keychain, and use is to take a photo with their smartphone.

The most challenging part for this application was making it stable. The chip we used was quite cheap—as is typical for promo products—so it was challenging to create a stable application that would work with a Bluetooth connection, and that could provide a good experience for the users.

The third product was another application, called Teemoji, an augmented reality t-shirt. Users can point their cameras at the pictures on the t-shirts, and see funny images instead of their heads. It was created for partners that wanted to use trendy AR interactions with their products, while also providing traditional gifts like t-shirts.

What is the team composition?

We had an account manager who was in charge of the communication with us. He helped solve any issues, which was great, as we didn’t have much experience with smart products. We couldn’t put together a good brief that explained all the details. The account manager helped us do it from their side, so I can’t say how many developers were used to build the actual applications.

How did you come to work with Concepter?

We checked a lot of companies, mostly on the Ukrainian market, and compared parameters such as price, previous experience, and whether the providers had good account managers to work on the briefs. While comparing companies, we found Concepter to be flexible in terms of pricing and to offer good support.

What is the status of this engagement?

We started working with them around two years ago, in 2015 or 2016. The products are live and on sale, but Concepter is continuing to help us with updates and bug fixes. We have a few other products that we plan to start working on, but they’re only in the discussion stages.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Concepter succeeded, and we're fully satisfied with the Dash application. Its feedback and ratings on both the iOS and Android stores is really good. We had a few conceptual challenges with the design of the apps, but the results are really nice and most of our clients are happy.

All the ratings on the iOS and Android markets confirm the apps' good market level. They’re not at the 5-star mark, but they have 4.5-star ratings. We’ve received feedback from different clients and the user experience is positive. We reached our goal.

How did Concepter perform from a project management standpoint?

When we started the collaboration, they offered us a few solutions for how we could communicate, build a roadmap, and so on. We then started to use Slack and Basecamp to manage the project, and also had weekly meetings to follow the project and updates. In terms of process management, the collaboration was on a good level.

What did you find most impressive about them?

Their extreme flexibility. If someone is looking for a partner to update their processes in order to work within specific terms and conditions, then Concepter is a good choice. The team is young and extremely flexible; they can offer special pricing and scheduling, if needed. If we need something done really fast or at a high level, all requirements will be met. The customer service is at a really good level.

Are there any areas they could improve?

I can’t see any improvement points for them at this moment. Our collaboration with them was successful and we’re satisfied. If they keep doing the same, they’ll get the best clients on the market.

Do you have any advice for future clients of theirs?

I advise clients to have a meeting with Concepter. They'll see that they're a good partner, and that they’ll make projects successful. From the first meeting with Concepter, we understood that they would provide the best help we could find.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

MVP Development for Social Entertainment Platform

"They know how to work and don’t ask many questions."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2017 - July 2018
Project summary: 

Concepter assisted with producing product requirements and later developing the MVP for a streaming platform. They provided a scalable team that handled both front- and backend development.

The Reviewer
 
1-10 Employees
 
Kyiv, Ukraine
CFO, Streaming Platform
 
Verified
The Review
Feedback summary: 

Their team is young, energetic, and great at providing fresh ideas. Daily interaction combined with Concepter’s knowledge helped resolve any issues that came up. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and a co-founder of a streaming platform. We provide more options for interaction between the audience and their favorite streamers, such as challenges, polls, and other entertainment activities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Concepter?

We had an idea to create more entertainment for the streams and needed help with development.

SOLUTION

What was the scope of their involvement?

Concepter provided a specialist that worked with my partner and I while we were building our business model. In six weeks, we had a product requirement document. After that, they provided technical specialists to build the minimum viable product (MVP).

Our platform takes a stream from YouTube and provides the ability for viewers to interact with the streamer through different activities. Streamers can manage their stream through our admin panel, and everything on the platform is secure.

Concepter used React on the frontend and Node.js for the backend. They also prepared a document for a marketing strategy project, but we didn’t use it. We tested the features with our own team and continued working on the project on our own.

What is the team composition?

We interacted with a project manager, a backend developer, a frontend developer, a designer, and another person. For the first stage, we worked with six guys, which later went down to four.

How did you come to work with Concepter?

I knew Vlad (CEO, Concepter) and went to him with my idea. I discovered that he had a company, and he offered his services.

What is the status of this engagement?

We started working together in November 2017 until July 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had technical problems in the beginning, but it was nothing critical.

How did Concepter perform from a project management standpoint?

We mainly interacted with the project manager every day. I usually called or emailed him, and he interacted with his team.

What did you find most impressive about them?

They’re a young, dedicated, and hardworking team with good ideas. They’re also very active and are smart.

Are there any areas they could improve?

They should grow their staff to guarantee separate specialists for separate projects.

Do you have any advice for potential customers?

Everything is great. They know how to work and don’t ask many questions. They’re specialists that can assist in figuring out what to do if the concept of a project is still vague. Tell them what’s needed and they’ll provide a solution.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Multiple Dev Projects for Business Consultancy

“They know what they're doing on all levels with backend and frontend in mobile applications.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2017 - Ongoing
Project summary: 

Concepter worked on multiple development projects for Android, iOS, and Windows mobile platforms. Using Eclipse, Xcode, and Swift technologies, they worked on the frontend and backend, including design.  

The Reviewer
 
11-50 Employees
 
Athens, Greece
Christos Kehagioglou
Commercial Director, G&C
 
Verified
The Review
Feedback summary: 

The beta testers of the mobile platforms provided positive feedback and highlighted the quality. The team is excellent; working professionally, punctually, and sticking firmly to the scope of work and agreed upon deliverables. They are knowledgeable and always use the most modern technologies.   

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

G&C is a distribution company, that was the first in Europe to introduce devices at the retail level positioned in the Internet of Space [IoS] segment. I’m a co-founder and acting commercial director for the company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Concepter?

We wanted to develop a new product and needed Concepter to undertake the development of the software and the simware of the new device. We wanted the solution on Android, iOS, and Windows mobile platforms.

SOLUTION

What was the scope of their involvement?

We signed a contract with them and provided them with the requirements, details, and specifications. We had some back and forth to agree a very specific scope of work. After that, they started working on the agreed assigned tasks.

They work on mobile app development for Android, iOS, and Windows mobile. They know how to create interfaces between hardware and software, as well as rule-based functions. They can exploit Bluetooth and Wi-Fi technologies. They’re also knowledgeable in design and UI [user interface]. Once, we asked for a fresh layout for something and we saw that they adopted the iOS 11 style before it was even launched. They know what they're doing on all levels with backend and frontend in mobile applications.

They have easy access to the kinds of resources required and are comfortable across all the platforms. For Android, they used Eclipse while for iOS, it’s Xcode and Swift.

What is the team composition?

We were assigned a project manager who delegates the tasks after we agree on them. I’ve met at least 5 individuals. Then there are people that are creating the hardware and a lot of people involved in the process. I’m sure there are many more in the company that I have not met.

How did you come to work with Concepter?

We researched the market for people who had experience in projects like ours. We reached out to them because they had already developed something in the same space. After that, it was their style of working and being very specific and detailed that attracted us. They were punctual in providing information after each request we gave them. They gave us with very attractive and reasonable prices. That was our final criteria in moving forward with them. We found a very good business partner in them.

How much have you invested with them?

$40,000. 

What is the status of this engagement?

We started working together in March 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been really satisfied with their services. We’ve created additional projects and after the current one finishes, we will continue to work with them because they’re really good at what they’re doing.

The beta testers are employees of ours, friends, and other business partners. They have given great comments, which confirms the quality of the work.

How did Concepter perform from a project management standpoint?

They were excellent. They’re really punctual. These guys do not deviate from the deliverables or the timeline. They know how to calculate things and we trust them. We are truly satisfied. We use email, phone, Skype, and onsite visits at some point.

What did you find most impressive about them?

They’re really direct. They know their work and don’t bother us with unnecessary details. They get straight to the point. This is comforting for people like us because we’re seeking results and Concepter knows how to deliver them.

Are there any areas they could improve?

No. I have no complaints about them. Everything that has happened and even some glitches were due to the nature of the work and not their responsibility. I wouldn’t recommend for them to change anything. They’re really straightforward and are really good at what they do.

Do you have any advice for potential customers?

Trust them. They won’t fool you. They’re really honest.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’d definitely refer them.