We are a FULL service branding and web studio!

Concept Studio is a small, various award-winner group of crazy individuals located in Yerevan. In course of time we became experts in designing, developing, drinking and partying with the purpose of changing existing stereotypes and creating a new, more creative community.

We started with a very simple ambition in 2012 to create design solutions which are engaging and standing out in the crowd. We have come a long way from where we started, but our vision remains the same. We are a small group that constantly pushed the boundaries for what was possible to do in the fields of design. Our signature is great craftsmanship with a professional finishing touch.

 
$5,000+
 
Undisclosed
 
10 - 49
 Founded
2012
Show all +
Yerevan, Armenia
headquarters

Portfolio

Key clients: 
  • Agroyans
  • Sabcomeed
  • SEF International
  • The Crowdfunding Formula
  • Armat Vodka
  • Nova Hotel Yerevan
  • Mairik 
  • Armat Brandy
  • Aroma Alco
  • Saroyan Hipster Shop
  • EEN Network
  • Terev Foods

The Crowdfunding Formula Website Design and Development

The Crowdfunding Formula is an agency which has perfected [as the name suggests] the formula for successful crowdfunding campaigns. Among their successes was the widely-circulated Volterman smart wallet Indiegogo campaign. The team at TCFF needed a new website to display their work to the world, so they came to us.
We helped them devise a web presence that both showcased their success portfolio, and introduced their

team.
The web design needed to reflect the agency’s values and strategies to get traffic, create compelling campaigns and raise money.

We added a fun video at the top of the page, introducing the team. The single-page design also included a portfolio, a link to their founder’s new book, and an action button to collaborate.

As with all our sites, we made sure that this one would be fully responsive, and optimised for any platform. Now, people can consult The Crowdfunding Formula from home, or on the go.

Station Wellness Holistic Lifestyle Coach Website Design and Development Image

Station Wellness Holistic Lifestyle Coach Website Design and Development

When Houry approached us to help her with her online presence, we understood the need to stand out. It wasn’t about building a website for another personal trainer. We were building a holistic lifestyle brand.

Houry’s philosophy goes beyond personal fitness. She helps her followers lead a healthy and fulfilling life with every means at her disposal. She not only gives daily exercise routines but tips on how to eat

better, sleep better and even breathe better. This comprehensive approach to lifestyle needed to reflect in her brand identity from the logo to the website functionality.

We have constructed an innovative, interactive and exceptional contact page to offer an alternative to a traditional design.
A healthy lifestyle needs to be attainable to all. With that in mind, we conceptualized Station Wellness to be accessible to Houry’s followers on the go. The site’s fully-responsive design means that users can make full use of its functionality on whichever platform they prefer.

A holistic lifestyle is built on principles of love, individuality, and innate healing power. We structured the Station Wellness website in line with these principles, with each page serving as a reminder to visitors to live life to the fullest.

Agroyans Preserve Foods Website Design and Development

The preserves manufacturer Agroyans has a unique and proud history. We partnered with Backbone Branding to design a refreshingly modern website that matched their new brand identity.

In designing Agroyans' new site, the creative challenge was as follows: To convey the company's commitment to traditional cultivation methods and recipes while at the same time offering clear information about their products for both local

and export customers.

When designing the website, we made sure to keep things clear and straightforward. The pages are not overburdened with unnecessary text, while relevant information, such as ingredients, weight, or conservation instructions are easy to spot.
The white background also contrasts quite well with the colourful nature of the products: Bright reds, oranges, blues, greens, etc. Site visitors might notice their stomachs rumbling just from looking at the high definition pictures of these fruits.

As with all our websites, Agroyans' online address is optimised to work on any kind of device, or screens of all sizes.

 

ReAnimania Animation and Film Festival Website Design and Development Image

ReAnimania Animation and Film Festival Website Design and Development

For one week a year, audiences enjoy creative animated films in a variety of genres. To attract the attention of the best animators in the world, the festival organizers needed an outstanding website. That’s where we came in (oh yeah)! However, we knew it would not be easy. Especially considering the talent and critical acclaim the festival attracts, the stakes were high. We paced, we brainstormed, and we labored — and after

much work and many sparks of creativity, we developed this site using sophisticated and imaginative solutions.

To emphasize the galactic theme of the website, we used a background of the moon traveling from one portal to another. As the moon moves, so does the user, navigating through pages showing the infinite possibilities of animation. The background visuals of countless, distant stars reflect the limitless creative potential of the festival. We paid close attention to detail with every movement throughout the experience of the site. The moon curves and orbits through this vast space and so does the user. No spacesuit required.

We all like to explore galaxies, right? ReAnimania is a huge “galaxy” in its field, gathering the best creative and talented minds to explore the range of depth, imagination, and possibilities within the immense realm of animation. We took that metaphorical galaxy of possibilities and designed a visual universe of colors and movement within the site. Of course, it was also essential for users to easily navigate through the website to find all the information they need.

Henrikh Mkhitaryan Official Website Design and Development

If you follow football, you will know Henrikh Mkhitaryan. Known affectionately as “Micki”, the Arsenal player is one of the best midfielders in Europe. He is also a hero in his homeland of Armenia. When he approached us to create his official website, we were extremely honored. Was it our sleek, creative work that attracted him or our dashing good looks? Either way, we were eager to design an interface as exceptional as Micki

himself.

For Henrikh’s website, we created a unique user experience that is as engaging as his playing style. We incorporated his core values and intentions throughout the design so that fans can feel fully involved not just as spectators but as participants in his story and life. We know we certainly do. 

For the design, we emulated the atmosphere of a football stadium, starting with the intensity and emotions of first entering the pitch. The scrolling runs from side to side, just like a midfielder throughout the game. The color scheme was carefully chosen to simulate a football player’s tense experience during a match: an edgy and aggressive contrast of red and black. The same flow was applied to the structure and stylistics. Overall, the site is designed to reflect the spirit of Henrikh’s playing style, synthesizing dynamic motion with reactivity.To match Henrikh’s adaptable playing style, we created a website that moves and changes with the user’s activity.
PS: We LOVE you, Micki.

Sabcomeed Yemeni Coffee Website Design and Development

To reflect Sabcomeed's mission, we decided to focus their site's narrative on Yemen's rich and ancient coffee tradition. The website is as much about the country's intimate ties to the bean as the bean itself.

The site needed to be about the coffee, the tradition and the producers, and that's what we made it. Yemen’s coffee is unquestionably the best in the World, and we worked to reflect that as much as we

could.

Information on the producers, their mission, and the source of the beans are readily available. Visitors can also get a glimpse of coffee history through an interactive timeline more reminiscent of a museum than a coffee retailer.


We put in a good deal of attention to our illustrations. Every illustration depicts some aspect of Yemen’s ancient coffee culture, or the production of the bean.

Like all our websites, Sabcommeed's new web presence is designed with responsive applications in mind. This means you can read it on any device, from the iMac in your Manhattan office to your smartphone in the Yemeni desert.

SEF International Website Design and Development

The Small Enterprise Fund (SEF - International) is the brainchild of WorldVision Armenia. They set out to develop a platform to help rural entrepreneurs and farmers finance their growing businesses. Their solution, micro financing, has become a huge hit. Since 2003, SEF has helped thousands of rural communities stand on their own.Gathering feedback, they decided that their website needed to be accessible and clear to rural

viewers. So they turned to us.

SEF tasked us with designing a new website that would be even easier for rural entrepreneurs and farmers to access. We decided to focus on what SEF does best: simplicity reliability and transparency.
We worked to reflect these principles in our design just as the fund does. The result was a beautiful and simple site, prominently displaying key information.

To maintain simplicity, the site makes ample use of clear graphic elements. Different sections are also highlighted for ease of access.

We hoped that this would contrast with other financial institutions which rely on financial jargon to confuse clients instead of helping them make the right choices.

Reviews

Sort by

Web Dev & Design for Crowdfunding Agency

"They have creativity, a customized approach, a research-oriented team, and highly skilled professionals."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2018 - Jan. 2019
Project summary: 

Concept Studio endeavored to create a website that would differentiate a crowdfunding agency from competitors. A team of seven sought to make a platform that's both interactive and user-friendly.

The Reviewer
 
51-200 Employees
 
Yerevan, Armenia
Narek Vardanyan
CEO, The Crowdfunding Formula
 
Verified
The Review
Feedback summary: 

The research-oriented team strategized a customized approach which successfully targeted business goals. The new website has afforded the client a significant boost in SEO rankings. Thanks to Concept Studio's excellent design, the business has also enjoyed a three-fold increase in web traffic. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of The Crowdfunding Formula, one of the leading crowdfunding support marketing agencies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Concept Studio?

For design and development of our corporate website thecrowdfundingformula.com

What were your goals for this project?

To best represent our company and approaches, differentiation from the competition and present us as a leading agency of the industry in a unique and user-friendly manner.

SOLUTION

How did you select this vendor?

We had previously cooperated with many development agencies and liked Concept Studio's customized and client-oriented approach the most. We were very satisfied with how the team handled the previous project and as the importance of this project was very high for us, we decided to trust them and are totally satisfied with our decision.

Describe the project in detail.

Create a corporate website presenting the company at its best. Blog section where we could have our article section, Tools we use and Ask me Anything sections where users could join and ask questions to the experts. One of the highly important priorities for us was to present the team of the company in a unique and interactive manner.

What was the team composition?

1 art director, 1 account manager, 2 web designers, 1 back end developer, 2 front end developers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We received a significant increase in the SEO rank as our traffic skyrocketed. Compared to the previous website traffic, we are getting 300% more traffic, both because of the SEO as well as interactive and user-friendly content of the website.

How effective was the workflow between your team and theirs?

Very smooth and effective communication across all levels of the cooperating team.

What did you find most impressive about this company?

They have creativity, a customized approach, a research-oriented team, and highly skilled professionals.

Are there any areas for improvement?

not any

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Design for Coffee Manufacturing Company

"Concept Studio was dedicated to making our vision a reality."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2018 - Feb. 2019
Project summary: 

Concept Studio designed a WordPress website. The team created graphics and illustrations within the site. They also created marketing videos.

The Reviewer
 
1-10 Employees
 
Boston, Massachusetts
Tristan Comb
Co-Founder & CMO, Sabcomeed
 
Verified
The Review
Feedback summary: 

The beautifully-designed website has won a design award. Concept Studio’s team is skilled and creative. Their flexibility was a noteworthy element of the engagement. They took scope changes and delays in stride, still setting out to delivering a high-quality product in a timely manner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CMO of Sabcomeed. We sell coffee that’s manufactured in Yemen.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Concept Studio?

We hired Concept Studio to design a new website.

SOLUTION

What was the scope of their involvement?

In the beginning, we outlined a project timeline and discussed everything I envisioned for the website design. Concept Studio worked on revamping our brand and image. They built the site using WordPress and created graphics and key design elements. Their graphic design team took some of our personal photos and turned them into intricate illustrations. Those designs gave our brand a new aesthetic. Their team also crafted videos that we can use as a marketing tool.

What is the team composition?

I worked with Arman (Project Manager, Concept Studio), Anginé (Founder, Concept Studio), Hovig (Art Director, Concept Studio), and a few others from their team.

How did you come to work with Concept Studio?

I found Concept Studio on Awwwards, a platform that showcases the best web designers with examples of their websites. I saw that they'd won a few awards. After a little searching, they seemed a bit out of our price range. We talked to them, and they were excited about the idea. Their team brought down the price for us.

What is the status of this engagement?

We worked together from September 2018 to January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Concept Studio acted as an amazing guide for our brand. The website won a design award. It was not only pivotal for them as a web design company, but incredible for our business. It increases our exposure. We’re delighted with the final product.

How did Concept Studio perform from a project management standpoint?

Concept Studio worked closely with our team to get the website finished on time. Their team was accommodating with our needs and wants. The project went longer than expected because of delays on our end. They were flexible with how much time it was taking on our end. Concept Studio was dedicated to making our vision a reality.

What did you find most impressive about them?

I was impressed with how professional and articulate their team was. Our teams are based in different areas, so there was the potential for communication or language barriers. Concept Studio, right off the bat, was excited about the project and our vision. Like us, they’re an up-and-coming company. The engagement was a perfect fit.

Are there any areas they could improve?

I don’t think so. In the beginning, we had conversations with three designers, but in the middle of the project, one of them left. Dealing with turnover is hard. Concept Studio did an excellent job overcoming that, making me feel secure about the project.

5.0
Overall Score Concept Studio is an amazing company that catered to every need and want we had.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    They’re a five-star service all around.

Branding & Development for Coaching Website

“I wasn’t expecting something to this degree of sophistication for the price I paid.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June - Oct. 2017
Project summary: 

Concept Studio designed and rebuilt the front- and backend of a website based on ideas brainstormed jointly.

The Reviewer
 
1-10 Employees
 
Cyprus
Founder, Coaching Website
 
Verified
The Review
Feedback summary: 

The user-friendly site has received positive customer feedback. Concept Studio worked quickly and efficiently to build a unique and innovative site that truly represents the client’s profile.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a holistic wellness coaching website.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Concept Studio?

We needed help with branding and website development.

SOLUTION

What was the scope of their involvement?

Concept Studio provided front- and backend development and design for my site. We had a few brainstorming sessions in order for them to understand exactly what I wanted. They asked me to specify certain websites that I liked and what I liked about them. They came up with a design within a month or so, which was earlier than I expected. In the beginning, there were a couple of images I didn’t like that didn’t align with my profile. They were patient with me going through a couple of iterations of changes—and didn’t overcharge me for it either. They’ve also sent me documents that explain how I can post new blogs.

What is the team composition?

I worked with two of the co-founders, the art director and another director/architect.

How did you come to work with Concept Studio?

I spoke with award-winning individuals in the U.S. I didn’t feel that my company’s marketing communication would be delivered properly because they didn’t listen to what I wanted. Concept Studio listened to what I wanted instead of trying to force what they wanted. I also found them to be very creative.

What is the status of this engagement?

We worked together from June to October 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site is very user-friendly and simple. It’s very straightforward, with only three or four pages. My clients really like it. I haven’t heard any complaints from them.

They offered me something that overwhelmed me. I wasn’t expecting something to this degree of sophistication for the price I paid. I’m particularly happy because the website really reflects me. It’s unique. The first page has animation; it’s interactive, dynamic, and colorful. They’ve done a very creative job.

How did Concept Studio perform from a project management standpoint?

I didn’t provide the data as fast as they required me but they were efficient and worked faster than I expected. Their response level was also very high. Whenever I’d ask something of them, I’d receive an email reply within 30 minutes.

What did you find most impressive about them?

I love that they do things that are unique and “outside of the box” rather than sticking with the traditional.

Are there any areas they could improve?

They could be more patient waiting for data to be provided to them. It was a bit overwhelming. However, if they don’t push hard, the project takes longer.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re spot on. They push me hard to give them all the content I had.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They’re perfectionists. They want the very best.
  • 5.0 NPS
    Willing to refer
    I’d definitely recommend them.

Web Development for Travel & Booking Clinic

“Everything was done within the parameters we set.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. - Dec. 2017
Project summary: 

Concept Studio provided web design and development services, building a WordPress site using PHP on the backend and integrating a digital payment functionality.

The Reviewer
 
1-10 Employees
 
Armenia
Raffi Elliott
CEO & Founder, GetTreated
 
Verified
The Review
Feedback summary: 

The new site experienced a 20% increase in traffic and 10% higher click-through rate while being easy to use and mobile-friendly. The team built a well-functioning site that stands out, managing the project smoothly and professionally throughout the development period.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of GetTreated. We’re an online platform for booking medical tourism destinations. The platform takes care of finding and rating clinics, booking accommodations, and the operation dates with a clinic abroad.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Concept Studio?

We had a website that we’d been working on, but it was taking a considerable amount of our time and resources when instead we wanted to be able to focus on the customer-facing side of our business. We decided to outsource the web development.

SOLUTION

What was the scope of their involvement?

They had an intimate knowledge of what we were doing. They had a very specific understanding of what we expected from our website as we had provided them with the website map and content. They put it together brilliantly and quickly, which I was happy about. They provided the hosting services and still provide web maintenance for us.

The website is developed on WordPress, which is what we asked for. A lot of the backend is in PHP. They were able to integrate a lot of the key functions that we needed. The website was designed from the beginning to be modular so that we could change and add different add-ons to the site later. The site also takes care of digital payments with an electronic point of sale (EPOS) that was essentially built from the ground up because of the particular realities of running our business; we couldn’t have a ready-made tool for it.

What is the team composition?

We worked with Hovig (Founder/Art Director, Concept Studio) and Angine (Founder/Director/Architect, Concept Studio) directly. We also worked with Armin (Interior Designer/3D Specialist, Concept Studio)

How did you come to work with Concept Studio?

I’d known the founders for a while and had seen a lot of their previous work for other clients. I knew they were very diligent and attentive to detail, which is important to me. Other firms gave us shorter deadlines, but we went with Concept because their deadlines were more realistic from the start, which was something I appreciated.

How much have you invested in them?

We spent around $3,000.

What is the status of this engagement?

I worked with them from October to December 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When I look at Google Analytics, there’s been a 20% increase in site visits and a 10% increase in the click-through rate.

How did Concept Studio perform from a project management standpoint?

They did well. It’s clear they run a tight ship, as everything was delivered within the deadlines. There was very little to change after the project was finished because they understood what we wanted from the beginning. We mostly corresponded through email, although they do use Slack and Basecamp internally.

What did you find most impressive about them?

We needed the site to be easy to navigate. They paid particular attention to user designs, which distinguishes them from other companies. The site has an innate functionality that makes it easy to use on a browser, tablet, or phone. Their skill in backend development also helps to distinguish us from the competition. A lot of our clientele are relatively older so having a good backend is great, especially for our patients.

Are there any areas they could improve?

Not that I can think of. In our particular case, everything was done within the parameters we set, and we got what we expected.

5.0
Overall Score They met my expectations perfectly.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Everything was completed within the amount of time they had set. Anything that went over was due to changes we had requested and not their fault.
  • 4.0 Cost
    Value / within estimates
    In Armenia, their prices are somewhat at the top of the market but are fully justifiable.
  • 5.0 Quality
    Service & deliverables
    They delivered everything on time and it was exactly what we expected it to be.
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them to several people who’ve also had successful relationships with them.

Web Dev & Design for Environmental Education Non-Profit

“They’re customer-oriented, and were always ready to make us comfortable, even with the technical aspects.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
2015 - Ongoing
Project summary: 

Concept Studio designed front- and backend for an NGO. The resultant website is a multinational platform for organizations to share knowledge and expertise with one another and to educate the general public.

The Reviewer
 
1-10 Employees
 
Armenia
Lucineh Kassarjian
Country Director, Armenia Tree Project
 
Verified
The Review
Feedback summary: 

Concept Studio produced a user-friendly site that encourages new partners. Flexibility and efficient time management – melded with a willingness to experiment with new ideas – established the working relationship.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the country director of Armenia Tree Project, a Boston-based, nonprofit NGO [Non-Governmental Organization] that specializes in environmental education and reforestation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Concept Studio?

The UN and UNDP [United Nations Development Program] coproduced an international project to design a website. This platform we produced would serve a variety of environmental organizations – about 35 entities so far – and allow them to share their expertise, databases, and global news related to the field.

SOLUTION

What was the scope of their involvement?

Concept Studio designed both the front- and backend for the site. They gave us a lot of conceptual choices and styles to choose from.

What is the team dynamic?

We worked mainly with Hovig [Founder/Art Director, Concept Studio], who kept the process running smoothly and managed concepts. Angine [Founder/Director/Architect, Concept Studio] worked on our design, and they had other staff who worked with us on the technical side.

How did you come to work with Concept Studio?

We worked with several companies on web design in the past, and considered other organizations, but the best proposal came from Concept Studio. They were a rising star at the time, and came highly recommended. They were open to our ideas, their prices were competitive, and they made the most sense ideologically, conceptually, and financially.

How much have you invested with them?

Our accounting office manages the numbers, but the project may have totaled around $7,000.

What is the status of this engagement?

They started working for us in 2015. They still print our business cards, and we bring them in occasionally for new idea-based projects.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have new partners joining the environmental education network, partly due to the very workable platform Concept Studio produced. We continue to go to them for both large and small projects.

How did Concept Studio perform from a project management standpoint?

We have worked with companies that didn’t do well with schedules and time management. This is one of the first organizations that provided a product when it was required. Hovig always delivers on time.

What did you find most impressive about them?

They are pleasant and flexible, and ready to experiment with new concepts and ideas. They’re customer-oriented, and were always ready to make us comfortable, even with the technical aspects.

Are there any areas they could improve?

They have room to grow bigger, but nothing they did for us was lacking.

5.0
Overall Score I’ll definitely use them again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Others should follow their example. They’re approachable and make themselves available to us.
  • 5.0 Cost
    Value / within estimates
    They were sensitive to our budget as a nonprofit NGO, and provided discounts.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would absolutely recommend them.

UI Web Development for Armenian Hotel

“They provided a total solution for us.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2015 - Mar. 2016
Project summary: 

Concept Studio designed, built, and tested a website that promoted a hotel. The team developed a custom user interface that was integrated with an external booking engine.

The Reviewer
 
1-10 Employees
 
Armenia
Alen Hacoupian
Project Manager, FGT Global
 
Verified
The Review
Feedback summary: 

The website’s intuitive UI received positive feedback, which was attributed to Concept Studio’s work. They provided comprehensive services and efficient project management that streamlined the development process.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I was the project manager for a hotel in Armenia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Concept Studio?

We needed a website to bring visibility and information about our hotel. It needed to have booking capabilities.

SOLUTION

What was the scope of their involvement?

Concept Studio did the design, the testing, and the implementation. They also took care of the domain and the integration. The website is partially hosted on DigitalOcean and partially on Amazon Web Services.

First, they customized the user interface and connected it to our booking engine using an ASP.NET API. The design of the website was done quickly, but the integration with our booking engine took longer because they needed assistance from our PMS [property management system] software.

What is the team dynamic?

My primary point of contact was Angine [Founder/Director/Architect, Concept Studio]. I also worked with a few technical people.

How did you come to work with Concept Studio?

We got a few quotes from other companies, but we chose Concept Studio.

How much have you invested with them?

We paid $14,000 for the website.

What is the status of this engagement?

We worked together from November 2015 to March 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were happy with the results. For our first ever website, the feedback we received was good. Everybody was happy with it and said that it was easy to use, which was important to us.

How did Concept Studio perform from a project management standpoint?

The project management was great. If we needed something, we simply communicated it through Basecamp.

What did you find most impressive about them?

They provided a total solution for us, so we didn’t have to go to different companies to do the project. They had everything all together in one place, which was very pleasant for us. They were professional, and the work was fantastic.

Are there any areas they could improve?

I was happy with everything.

Do you have any advice for future clients of theirs?

Trust these guys. They do a really great job.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development & Branding for Handmade Textiles Co.

“I didn’t have to ask them to change anything because they understood the meaning of my project.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. - Nov. 2016
Project summary: 

Concept Studio created a new website and established an online presence with the capability to turn on an online store. After successful completion, they are now working on a second project together.

The Reviewer
 
11-50 Employees
 
Armenia
Janet Karapetyan
Owner, Mairik
 
Verified
The Review
Feedback summary: 

Concept Studio’s site captured the vision of its owner and helped to acquire more business. Their creative touches with images surprised and delighted, and their on-schedule delivery and effective project management built confidence that will continue to bring them more business as well.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Mairik produces handmade table linen. It’s a joint project of Armenian lace combined with Italian fabrics. It’s an Armenian/Italian project. I’m the owner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Concept Studio?

We needed to establish an online presence through a website. We did not have a website before contacting Concept Studio.

SOLUTION

What was the scope of their involvement?

They built the website from scratch. I told the team my idea and we started to work on the project. When we saw that we were going to have sales without having an Internet presence, I flew to Armenia and we started discussing the website. As of right now, we don’t need the online store but as soon as we see we need it, we can switch the website to an online store.

I had the logo and name, but they needed to be finished. Concept Studio and I have the same taste and style so I loved their work. Once we agreed on price and timeline, I gave them the website project. I was in Armenia for two weeks out of the four to eight months that they were working on the project.

The feature that I really like on the website is when you move the mouse to the pictures, the picture fades away and you have a new picture that comes up. I also like that you can keep scrolling down and see the entire web page.

When you own a company that’s doing production, it’s hard to let go and put your project into someone else’s hands. In the beginning, we had two or three meetings where I was telling them about the project. I had also sent them a box of the products that we are producing. I gave them two or three websites that I really liked, and told them I wanted to see their ideas in two weeks. When I got to Armenia, I loved what they had done. I didn’t have to ask them to change anything because they understood the meaning of my project. Once I saw that it was what I wanted, I could let the project go.

We are currently working with them on a completely different project that is similar to the wedding registry Zola but will be operating in Europe and ex-Soviet countries. They started this new project with naming and branding and are working on the website now.

What is the team dynamic?

I met three people from the team, but I don’t know how many more were working on it. For me, it was important for me to have 1–2 contact people to talk to about the project.

How did you come to work with Concept Studio?

I was looking for an English-speaking provider in Moscow and Armenia. I met the team from Concept Studio a year before this when we did a small project together.

How much have you invested with them?

I spent more than $5000 on the site.

What is the status of this engagement?

We started working on the project in April 2015, and the project was completed in October 2016. The project took six months because we had to get the photographers, stylists, and collections to be able to make the catalog.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m very happy with the site. I received an email from a buyer in one of the biggest department stores in the Dominican Republic. She searched “handmade table linen” and found the page and really liked it. Hopefully, in the next couple of months, we will be supplying the DR with table linens. The site helped us acquire more business. When you go on the web page, you don’t know where the site was developed. It’s a very international page, which is one of the most important things for me. That’s why I’m doing the second project with them.

How did Concept Studio perform from a project management standpoint?

Their project management was very well done. I never felt that I couldn’t get ahold of them or that we didn’t get things done. We used Skype to communicate, and we talked regularly. We created a WhatsApp group where they could quickly ask questions and I could give my feedback. In the beginning, the project was managed by me. But as soon as I saw that they understood what the brand is about, I could let go and let them lead the project including setting deadlines, meetings, etc. They were really great with the schedule, and always met the deadlines.

What did you find most impressive about them?

The style they used for the website was impressive. I would never have thought of having the pictures fade away, and I loved it.

Are there any areas they could improve?

No. They’re doing great. I liked their portfolio, which is how I originally found them. They were good enough that I didn’t start looking for another company when I started with the second project.

5.0
Overall Score You become one team with them. You don’t just feel like a client.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were perfect.
  • 5.0 Cost
    Value / within estimates
    I could never get a web page for that amount of money from someone else. I had looked for a company in different countries, and Concept Studio offered the best price.
  • 5.0 Quality
    Service & deliverables
    We met all the deadlines.
  • 5.0 NPS
    Willing to refer
    I have already referred 5–7 friends.