IT Managed Services
Confidential
Sep. 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They’re professional, responsive, and straightforward."

Apr 18, 2020

CEO, Consulting Agency

Anonymous

Advertising & marketing
Philadelphia, Pennsylvania
11-50 Employees
Phone Interview
Verified

Comstar Technologies provides ongoing managed IT service support for a consulting firm and its clients. They performed server management and Hosted VoIP services.

The work completed by Comstar Technologies saved time and money for all parties. Their skilled technical expertise complemented their transparent workflow. Customers can expect an experienced and loyal partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a consulting firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Comstar Technologies?

Comstar Technologies provides managed IT services for our clients and us.

SOLUTION

What was the scope of their involvement?

Along with providing IT services, the team performs server management and Hosted VoIP services. They help us technology consulting, providing strategic insights surrounding the Hosted VoIP side. They also assist with general business communications. Their team offers a video conferencing tool for us as well.

What is the team composition?

We communicate with 2–3 people from their team.

How did you come to work with Comstar Technologies?

They reached out to us. I appreciated that they were local and seemed professional.

How much have you invested with them?

We’ve spent between $10,000-$20,000.

What is the status of this engagement?

We connected with them in the fourth quarter of last year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The team at Comstar Technologies helped all parties save money on phone services and technology systems.

How did Comstar Technologies perform from a project management standpoint?

They’re professional, responsive, and straightforward. Their team has a vast network of experienced people. Their clients are loyal to them as a result. On the technology side, they’re pretty dialed-in. They have partnerships with a variety of tech providers.

What did you find most impressive about them?

Comstar Technologies provides a range of services, which makes them stand out from others in a similar industry. Their professional team is deeply insightful.

Are there any areas they could improve?

Not that I can see.

RATINGS

5.0

Comstar Technologies

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