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Leaders In Quality Communications

5.0
1 review

Founded in 1989, Comstar Technologies is a full-service technology communications company.  Our specialties include Premise-based Phone Systems (Avaya and ShoreTel), IT Managed/Cloud Services, Technology Infrastructure, Access Control, Video Surveillance, and Audio/Visual Solutions.

Comstar Technologies and its family of employees exist with one singular goal; to exceed customer expectations. Our growth and success is in large part to our attention to this goal. We have guided our technicians, engineers and support staff over the years to use this goal as their primary decision making tool. Simple as it is, the clear goal to create overly satisfied customers has proven to be the cornerstone of our company’s foundation.

Our affiliations with COSTARS and PAISBOA has allowed Comstar Technologies to develop meaningful partnerships with within various industries including Education, Government, Assisted & Independent Living, Healthcare, Hospitality, Property Management, Construction and many more. While our focus started with the Greater Philadelphia Area, our partnerships have expanded nationwide.

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Undisclosed
 
Undisclosed
 
50 - 249
 Founded
1989
Show all +
West Chester, PA
headquarters
  • 1155 Phoenixville Pike
    West Chester , PA 19380
    United States
    6106924099
other locations
  • 4295 Tilghman St
    Allentown, PA 18104
    United States
    6106924099

Reviews

5.0
1 review
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Managed IT Services for Digital Marketing Agency

"They’re professional, responsive, and straightforward."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2019 - Ongoing
Project summary: 

Comstar Technologies provides ongoing managed IT service support for a consulting firm and its clients. They performed server management and Hosted VoIP services. 

The Reviewer
 
11-50 employees
 
Philadelphia, Pennsylvania
CEO, Consulting Agency
 
Verified
The Review
Feedback summary: 

The work completed by Comstar Technologies saved time and money for all parties. Their skilled technical expertise complemented their transparent workflow. Customers can expect an experienced and loyal partnership. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a consulting firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Comstar Technologies?

Comstar Technologies provides managed IT services for our clients and us.

SOLUTION

What was the scope of their involvement?

Along with providing IT services, the team performs server management and Hosted VoIP services. They help us technology consulting, providing strategic insights surrounding the Hosted VoIP side. They also assist with general business communications. Their team offers a video conferencing tool for us as well.

What is the team composition?

We communicate with 2–3 people from their team.

How did you come to work with Comstar Technologies?

They reached out to us. I appreciated that they were local and seemed professional.

How much have you invested with them?

We’ve spent between $10,000-$20,000.

What is the status of this engagement?

We connected with them in the fourth quarter of last year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The team at Comstar Technologies helped all parties save money on phone services and technology systems.

How did Comstar Technologies perform from a project management standpoint?

They’re professional, responsive, and straightforward. Their team has a vast network of experienced people. Their clients are loyal to them as a result. On the technology side, they’re pretty dialed-in. They have partnerships with a variety of tech providers.

What did you find most impressive about them?

Comstar Technologies provides a range of services, which makes them stand out from others in a similar industry. Their professional team is deeply insightful.

Are there any areas they could improve?

Not that I can see.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer