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At Comrade Digital Marketing Agency, we focus on GROWING YOUR BUSINESS. We are experts in UX/UI and execute world-class digital marketing strategies for businesses big and small in nearly every industry. Look at our portfolio of satisfied clients that, with our solutions, are growing exponentially.
Contact us today to learn more about our precedent-setting guarantee. Our consultation and marketing audit is entirely free. Take the first step and contact us.
We serve a range of industries, including:
eCommerce
Legal
Home Services
Business services
Healthcare
Professional services
and more.
Our services:
Digital Marketing
Local and Nationwide SEO
PPC, SEM
Social Media Marketing
Email Marketing
Inbound Marketing
Marketing Automation
Content Marketing
Web Design and Development
WordPress website design
eCommerce website design
Custom website design
Why businesses choose Comrade:
For the cost of what one employee might cost a business, we provide a full team comprising business strategists, copywriters, web designers and developers, SEO, PPC, and social media experts, and hands-on account management.
First-page SEO results are typically generated in 2-4 months.
Hundreds of satisfied clients and countless case studies to prove it.
Comrade Digital Marketing Agency offers competitive pricing, with project costs ranging from $3,000 to over $100,000. Clients note good value for the cost, effective communication, and timely delivery. Many report increased leads and improved web traffic, highlighting their expertise in SEO and digital marketing.
Clients consistently praise Comrade for their excellent communication and project management. They are responsive, keep clients informed, and meet deadlines. Their ability to translate client visions into actionable plans is highly valued.
Areas for Improvement in Timeliness
While generally meeting deadlines, some clients noted instances where projects took longer than expected. This suggests a need for Comrade to enhance their initial project scoping and scheduling.
High Client Satisfaction
Overall, clients express high satisfaction with Comrade's services, noting their professionalism, expertise, and the positive impact on their business metrics such as traffic, leads, and sales.
Successful Lead Generation
Comrade's efforts have led to substantial increases in lead generation for clients. They effectively use digital marketing strategies to convert website visits into actionable leads, contributing to business growth.
Strong Industry Knowledge
Comrade's team demonstrates deep knowledge across various industries, allowing them to provide tailored solutions and strategic insights that align with specific client goals and market conditions.
Impressive Web Design and Development
Comrade is recognized for delivering high-quality web design and development services. Clients appreciate the modern, user-friendly websites they create, which often lead to increased engagement and conversions.
Digital Marketing & SEO for Ophthalmology Practice
Featured Review
AdvertisingSearch Engine Optimization
$50,000 to $199,999
Jan. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
4.5
“Our team feels comfortable with them, and they serve as an extension of our team.”
Dec 3, 2021
Administrator, Ophthalmology Practice
Anonymous
Healthcare
Chicago, Illinois
11-50 Employees
Phone Interview
Verified
Comrade Digital Marketing Agency provides digital marketing and SEO services to an ophthalmology practice. The goal is to gain more insights into the firm’s target market and demographics.
The company is happy with Comrade Digital Marketing Agency. The firm is able to track their website’s performance and traffic. The team works hard and produces good results, and they’re able to understand the client’s industry, allowing them to serve as an internal partner for the business.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the administrator and accounting controller for an ophthalmology and refractive surgery practice.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Comrade Digital Marketing Agency?
We moved from another marketing company when we were introduced to Comrade, which was hired to give us more insights about the refractive surgery market and practice. We wanted to capture greater traffic and understand where our demographics were coming.
SOLUTION
What was the scope of their involvement?
In the beginning, there was a transition period since we were working with another company. Comrade picked up the job from where we were and implemented key features to take us to the next level.
At present, Comrade helps us navigate through different demographics in the city. That way, we can pinpoint where our patients are coming from and to get our name out in the market as we compete with bigger players. Moving forward, we’ll go over our metrics and look back at what they’ve been doing. Everything’s changing, and it will take us some time to move forward again.
What is the team composition?
We work with two project managers from Comrade, though they have a whole team behind them. Our main points of contact communicate with us on a regular basis, and then they report back to the whole team.
How did you come to work with Comrade Digital Marketing Agency?
We found Comrade through word-of-mouth recommendations. They were referred to us by another physician group.
How much have you invested with them?
So far, we’ve invested around $120,000. Our team initially invested about $60,000–$80,000, and then we upped our marketing and research dollars with them.
What is the status of this engagement?
We started our partnership in January 2020, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Comrade produces results. We see what type of traffic is coming to our website, and we know how many patients are scheduling consultations from that traffic.
How did Comrade Digital Marketing Agency perform from a project management standpoint?
We’ve seen an increase in what they’re able to produce, and they work hard. Our teams have had to backpedal a little because Comrade had to learn about our entire operation. They’ve also had to understand the ophthalmology industry as a whole, including our busy and slow times of the year. That being said, we’ve opened up the lines of communication to let them see how their efforts are making a difference.
In terms of communication, we do a lot of virtual meetings. We’ve had a couple of on-site meetings prior to the COVID-19 pandemic, but everything’s been done online so far. Comrade has also provided us with spreadsheets and other tools for reporting.
What did you find most impressive about them?
We have an enthusiastic contact person that works like they’re a true part of our team. Moreover, our team feels comfortable with them, and they serve as an extension of our team.
Are there any areas they could improve?
No, there aren’t any. We’re evolving, and they’re doing their best to point out what they need from us.
Do you have any advice for potential customers?
Keep your lines of communication open. I’d recommend having a point person that you can call quickly. The Comrade team is receptive when it comes to communication.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Web Development for Staffing & Recruitment Agency
Web Development
$10,000 to $49,999
Feb. - Aug. 2021
4.5
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
“Comrade Digital Marketing Agency delivered exactly what they promised they would."
Dec 29, 2021
Owner, Career Concepts MT, LLC
Terri Barber
Human Resources
Bozeman, Montana
11-50 Employees
Phone Interview
Verified
A staffing and recruitment agency hired Comrade Digital Marketing Agency to develop a website. They initially led a kick-off meeting to understand the client's requirements before developing the final site.
Comrade Digital Marketing Agency's efforts drove an increase in the site's traffic and the number of people contacting the client through their site. The hands-on team led a productive feedback process and was quick to implement changes. They impressed with their transparency and timeliness.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the owner and manager of Career Concepts, a staffing and recruitment agency.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Comrade Digital Marketing Agency?
Our previous website was outdated and not mobile-friendly, so we needed someone who could update it and make it more user-friendly.
SOLUTION
What was the scope of their involvement?
We started the project with a kick-off meeting, wherein we discussed what we wanted for the site in more detail. We had an in-depth look at the number of pages and forms we wanted on the site and how we wanted it to look.
Throughout the development process, we would meet with Anna (Project Manager) virtually to go over specifics, after which she would delegate tasks to their development team. Their team would then create the pages and Anna would present them to us so we could provide our feedback and they could make the necessary changes.
We’re officially done with the project, but if we have any issues or concerns with the site, we can just call them and get those taken care of for us.
What is the team composition?
We only worked with Anna, who was our main point of contact, but Reed (Senior Account Executive) did check in on us towards the end of the project as well.
How did you come to work with Comrade Digital Marketing Agency?
We did some research and interviewed four different companies to find one that we felt most comfortable with. We ultimately decided to hire Comrade Digital Marketing Agency because they were really transparent about what they could do for us and what their limitations were. Their price point was also really competitive — they offered us a discounted package, which was really nice.
How much have you invested with them?
We spent around $10,500 in total.
What is the status of this engagement?
We worked with Comrade Digital Marketing Agency from February 2021–August 2021.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Because our site is significantly more user-friendly than our previous one, we’ve seen an increase in our site traffic as well as in the number of people contacting us through our site. Now, visitors could just fill out a few questions, send them to us, and we could get back to them right away.
How did Comrade Digital Marketing Agency perform from a project management standpoint?
Comrade Digital Marketing Agency did great in terms of project management — they checked in routinely with us to make sure that everything was running smoothly. They used a platform wherein we could see their progress and give them feedback in real-time, which was very helpful.
We primarily communicated with them through email, but we also had Zoom meetings from time to time.
What did you find most impressive about them?
I’m really impressed that Comrade Digital Marketing Agency delivered exactly what they promised they would in the timeframe that we agreed on in the beginning. I also appreciated their honesty in terms of what they could do and what their limitations were.
Are there any areas they could improve?
We had some communication issues because of language barriers. Our project manager’s first language was not English, so we had some trouble staying on the same page in terms of the terminologies that we used throughout the project. There were instances when we had to take more time explaining what we wanted, which was a bit frustrating.
Another thing that I think they could improve on is their QA. When they delivered the site to us, right before launching it, we discovered several formatting issues that we felt should have been caught before they presented the site to us.
Overall, they did everything that they said they would within budget and within the timeframe we agreed on, so we were still very happy with what they delivered and it was still a wonderful experience for us.
Do you have any advice for potential customers?
Make sure to be honest with them. Even if you don’t exactly know what you’re looking for, you just have to give them the best description that you can and they will work with you to expand on your ideas.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Digital Marketing Services for SaaS Platform
Pay Per ClickSearch Engine Optimization
$10,000 to $49,999
Jan. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They know their stuff. Very strong in SEO and PPC strategies."
Dec 1, 2021
CEO, serviceminder.io
John Keene
Software
Plano, Texas
1-10 Employees
Online Review
Verified
A SaaS platform wanted to improve their online presence. They hired Comrade Digital Marketing Agency to provide content, recommend SEO improvements and execute SEO campaigns across various networks
Thanks to the contributions of the COmrade Digital Marketing Agency team, the company was able to achieve their goal of getting at least one new prospect from their campaign efforts. The company was most impressed with the team's SEO and PPC knowledge during the project.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the CEO of serviceminder, a SaaS platform for managing and operating franchised home services.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Comrade Digital Marketing Agency, and what were your goals?
Our business is largely referral based with low search volume so we wanted to both improve our "searchability" and also implement retargeting for when prospects are referred to us to check us out but aren't ready to take action immediately.
SOLUTION
How did you select this vendor and what were the deciding factors?
They provide content for our site, recommendations on technical SEO improvements, reporting and execute various SEO and remarketing campaigns across various networks.
Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.
The initial phase was a bit of a shotgun style approach with some content, some PPC and some remarketing. We evaluated keywords as well as keywords used by various competitors. They also began to systematically get us registered with common online directories to improve our searchability. We monitored the reporting and activities to fine tune the strategy going forward.
How many people from the vendor's team worked with you, and what were their positions?
2-3. Our primary contact is the project manager. The back end team involved content writers and technical campaign execution.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Our goal was to find at least one new prospect that was not referred to us or that we could trace to other direct actions by us. We got our first solid lead in September. While they aren't a perfect fit for us, their profile is a good match.
Describe their project management style, including communication tools and timeliness.
2-3 meetings per month to review reporting, action items, etc.
What did you find most impressive or unique about this company?
They know their stuff. Very strong in SEO and PPC strategies.
Are there any areas for improvement or something they could have done differently?
It took us a little while to get to the strategy we felt was the right one but through the journey of trying alternate tactics, we felt we learned a lot about our market and audience.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev & Design for Designer Jewelry & Accessories Brand
Web DesignWeb Development
$50,000 to $199,999
Jan. - Aug. 2021
4.5
Quality
4.5
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"We got what we paid for and more with the quality of Comrade Digital Marketing Agency’s services."
Nov 19, 2021
Director of E-Commerce, Alexis Bittar
Jessica Steele
Retail
New York, United States
51-200 Employees
Phone Interview
Verified
Comrade Digital Marketing Agency built a new website with customized API and Shopify functionalities for a retail jeweler. The team developed the platform based on the client's recent brand overhaul solutions.
The team's efforts rewarded the client with a well-received and highly functional website, resulting in increased traffic and an optimized brand identity. Comrade Digital Marketing Agency's willingness to alter their processes to address their client's concerns heightened the engagement's success.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the director of e-commerce at Alexis Bittar, a designer jewelry and accessories brand.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Comrade Digital Marketing Agency?
We were looking to have a new website developed following our brand relaunching plans.
SOLUTION
What was the scope of their involvement?
We initially met with Anton (Account Manager) to discuss our needs and preferences in design and functionality. Comrade Digital Marketing Agency first incorporated our rebranding solutions and expectations into the wireframes they built and asked for our team’s feedback before kicking off the development phase.
During the coding process, Comrade Digital Marketing integrated new Shopify plug-ins to accommodate our loyalty program for our customers. They also deployed new API customization functionalities that fit our new branding and highlighted our on-site product recommendations.
What is the team composition?
Our main point of contact was Anton, and we also worked with two developers.
How did you come to work with Comrade Digital Marketing Agency?
We worked with Comrade Digital Marketing Agency on previous projects, and we already had their team in mind when we finalized the scope of work for this development project. They felt like the right provider to choose in terms of skill set, turnaround times, and price points.
How much have you invested with them?
We spent between $60,000–$100,000.
What is the status of this engagement?
The project ran from January–August 2021.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We just launched a brand overhaul, so it was difficult to come up with definitive KPIs and customer metrics. From our perspective, Comrade Digital Marketing Agency refined the look and functionality of our website, which rewarded us with better traction and collective user affirmations. With our rebranding efforts and their team’s development expertise combined, we moved smoothly towards a more positive and marketable direction.
How did Comrade Digital Marketing Agency perform from a project management standpoint?
We mainly communicated via email and weekly check-in calls. Comrade Digital Marketing Agency was attentive to our needs from start to finish. They were always quick to staff up and down depending on the deliverables, and they tailored their processes to accommodate our concerns.
What did you find most impressive about them?
We got what we paid for and more with the quality of Comrade Digital Marketing Agency’s services. The cherry on top was their high level of customer service.
Are there any areas they could improve?
We spent a lot more time on the design phase than necessary, which could’ve been improved through a well-paced discovery process. Nevertheless, we were all happy with the final results.
Do you have any advice for potential customers?
Having a clear vision of your true needs will help streamline the initial processes. If you have more time, you may also consider conducting thorough research on your own.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Development for International Trade Law Firm
Web Development
$10,000 to $49,999
Mar. - Nov. 2020
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Everything worked out well; we’re delighted with the engagement."
Nov 8, 2021
Operations Director, Law Firm
Anonymous
Legal
Pompano Beach, Florida
1-10 Employees
Phone Interview
Verified
Comrade Digital Marketing Agency revamped a law firm’s website. They tweaked design elements and added new photo and text content, showcasing the client’s expertise in international trade.
Comrade Digital Marketing Agency’s efforts resulted in a functional website that met the client’s specifications and expectations. They were collaborative project managers who delivered on time despite pandemic-related challenges. Overall, their patience and accommodating approach were impressive.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the director of operations at an international trade law firm. We specialize in international trade, customs work, and import and export compliance for various entities.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Comrade Digital Marketing Agency?
We needed help with web development.
SOLUTION
What was the scope of their involvement?
Comrade Digital updated and overhauled our website. They added various photo and text content, and they showcased our services. Additionally, they integrated a newsletter into the site.
Comrade Digital also tweaked the site’s colors, fonts, and other design elements. The process was collaborative, and if they did something, we looked at it and gave our feedback.
We were a niche law firm, and we weren’t technologically savvy — we didn’t even know what a wireframe was. Comrade Digital took the time to explain technical concepts to us until we got on the same page. We rolled right through the process, developing multiple iterations of the site together.
We knew what we wanted — Comrade Digital just fine-tuned our ideas and made them a lot better than what we could imagine.
What is the team composition?
Reed (Senior Account Executive) was our point of contact, and 4–5 teammates worked behind the scenes.
How did you come to work with Comrade Digital Marketing Agency?
We looked around for web development agencies through Google, and we shortlisted some companies. We contacted one firm, but we weren’t big enough for them, and they referred us to Comrade Digital.
How much have you invested with them?
We spent about $13,000.
What is the status of this engagement?
Our engagement lasted from March–November 2020.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We got what we wanted, and the site worked perfectly. Comrade Digital finished the project on time, and the price was great. There was nothing wrong with any of the iterations they did. They were quick and perfect. Everything worked out well; we’re delighted with the engagement.
How did Comrade Digital Marketing Agency perform from a project management standpoint?
There was a lot of back and forth between our teams. Comrade Digital tried to understand our process as we had a unique business model. Once we got on the same page after some weeks, the project flowed nicely.
We worked at the height of the COVID-19 pandemic. It was a challenge for everybody, but Comrade Digital overcame challenges and had everything completed.
What did you find most impressive about them?
Comrade Digital delivered what they said they were going to do. They put up with our team that didn’t know anything about web development. They simplified their process for us, and we learned a lot. Overall, it was a good experience.
Are there any areas they could improve?
I can’t think of anything.
Do you have any advice for potential customers?
Know what you want and what you’re looking for, and let them run with it.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Development & SEO for Bus Rental Company
Search Engine OptimizationWeb Development
$50,000 to $199,999
June 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I am impressed with how well and quickly they are able to understand the scope of our work."
Comrade Digital Marketing Agency is providing web development and SEO services for a bus rental company. They've built a site for the client, developed and implemented an SEO strategy, and more.
As a result, the client is now enjoying an increase in their lead volume. Comrade Digital Marketing Agency leads regular meetings and works hard to understand the client's goals, allowing them to deliver robust strategies that encourage further business growth. They remain personable and supportive.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the managing member of Infinity , we provide private charter buses rental service.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Comrade Digital Marketing Agency?
We hired them to create an a line presence for us and increase our website ranking
SOLUTION
How did you select this vendor?
We have seen their work done to few other companies and they were happy with the end results
Describe the scope of their work in detail.
They did analyze our current website and our online status and strategized our a new plan. They built a new user friendly website and currently working on our SEO project to get our website ranked high
What was the team composition?
We have an assigned account manager who is directly dealing with me and our Operations Manager, we have meetings every 2 weeks to go over the work completed
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We have already started to see an increase on our leads and we love the new website
How effective was the workflow between your team and theirs?
Meeting every 2 weeks really helps us understand the process…. And everyone in our team are extremely nice and helpful.
What did you find most impressive about this company?
I am impressed with how well and quickly they are able to understand the scope of our work and based on this they build our marketing strategies in a very short time.
Is there any area for improvement or anything that could have been done differently?
So far we are extremely satisfied
RATINGS
5.0
"Great company with great staff"
Quality
5.0
Service & Deliverables
"We loved the website they built for us and currently working on our SEO"
Schedule
5.0
On time / deadlines
"We were able to setup a meeting with them few days after we reached out and hey prepared a nice power point presentation which we were impressed"
Cost
5.0
Value / within estimates
"They were not the cheapest, since I have seen their work and the outcome with other companies I decided to give them a try"
Willing to Refer
5.0
NPS
"I will definitely refer it to my friends
Web Development for Child Fitness Company
Other Digital Marketing
Less than $10,000
June 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Honestly, the only thing I wish I could have changed is that we should have been working with them 8 years ago."
Oct 31, 2021
Founder & President, Hot Ground Gym
Doug Gialds
Other Industry
Arlington Heights, Illinois
11-50 Employees
Online Review
Verified
A children's fitness facility needed to update their website in time for the launch of a second location. They hired Comrade Digital Marketing Agency to have their new website within a short timeframe.
The company was quite pleased with the Comrade Digital Marketing Agency team's ability to complete the project within a month. The company was also quite impressed with the care that the team takes with their work. This allowed them to ensure the success of the project.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the founder of a veteran-owned and operated children's fitness facility.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Comrade Digital Marketing Agency, and what were your goals?
We needed to update our website, and launch a second location. My goals were to have the website updated functioning by Nov '21.
SOLUTION
How did you select this vendor and what were the deciding factors?
We have worked with Comrade in the past before COVID, and are happy to be still working with them. The biggest deciding factor was the professionalism that I experienced immediately. They definitely outshined the others I was looking at.
Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.
First was the discovery phase, which went smooth enough. Our concept is truly one of a kind, which made it difficult to compare and contrast to others, but the team I am working with got it moving quickly. After the initial discovery went the content and keyword approval phase.
Maria and her team made that as painless as it could be. Then went the website re-platforming, which was completed in less than 1 month. Then now we are finishing the adding of a second location.
How many resources from the vendor's team worked with you, and what were their positions?
I work with a dedicated team leader, who has abundant resources at her disposal and uses them well. the work goes very smoothly!
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Having the website re-platformed in under a month was magnificent! All the deliveries received of content and other work was done carefully and well.
How effective was the workflow between your team and theirs?
Very good! We email back and forth almost daily.
What did you find most impressive or unique about this company?
Besides their name, which is pretty cool ;) it has to be the care that they have placed into their work, which is extremely apparent to me. So much so, that I am taking the time that I don't really have right now to write this review for them. They are great!
Are there any areas for improvement or something they could have done differently?
Honestly, the only thing I wish I could have changed is that we should have been working with them 8 years ago.
RATINGS
5.0
"We are extremely happy"
Quality
5.0
Service & Deliverables
"Absolute care placed into their work"
Schedule
5.0
On time / deadlines
"They are always an email away"
Cost
5.0
Value / within estimates
"Customizable plans makes it affordable"
Willing to Refer
5.0
NPS
"Give them a shot, you'll see
SEO & Site Refinement for Freight Brokerage Company
Search Engine OptimizationWeb DesignWeb Development
$50,000 to $199,999
Apr. 2021 - Ongoing
4.5
Quality
4.5
Schedule
5.0
Cost
3.5
Willing to Refer
4.0
"Comrade Digital Marketing Agency has created a platform that has improved our customer experience."
Oct 29, 2021
COO, Cowtown Express Logistics
Raegan Baskin
Logistics & Supply Chain
Fort Worth, Texas
51-200 Employees
Phone Interview
Verified
A freight brokerage company has tasked Comrade Digital Marketing Agency with leading their SEO marketing efforts. They've also upgraded the client's website accordingly to accommodate SEO-friendly campaigns.
Capable of addressing their client's marketing needs, Comrade Digital Marketing Agency has delivered a user-friendly website that has elevated their business operations and customer service, securing positive feedback from early users. The team's responsiveness is a hallmark of their engagement.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the COO at Cowtown Express Logistics, an asset-based freight brokerage company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Comrade Digital Marketing Agency?
We wanted to grow our business through SEO and a more profit-oriented website.
SOLUTION
What was the scope of their involvement?
We’ve initially engaged Comrade Digital Marketing Agency to handle our SEO efforts — we’ve then realized that our website also needs some improvement, so it can efficiently accommodate our digital growth marketing campaigns. Their team has integrated additional SEO-friendly pages and devised a keyword list that caters to the specific services we offer. Additionally, we’ve asked them to incorporate a chat functionality to improve our customer support operations.
What is the team composition?
We’ve worked with Sasha (VP of Solutions & Managing Partner), Marya (Marketing Manager), and another marketing resource.
How did you come to work with Comrade Digital Marketing Agency?
Comrade Digital Marketing Agency was recommended to us by a business consulting agency that we were acquainted with.
How much have you invested with them?
We’ve spent $55,000 so far.
What is the status of this engagement?
Our ongoing engagement with their team started in April 2021.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
I can’t share any quantifiable results at this point since we haven’t launched any new efforts to measure our engagement. We’ve received early feedback from initial users who particularly appreciate the website’s new look and user-friendliness.
From our team’s perspective, Comrade Digital Marketing Agency has created a platform that has improved our customer experience by introducing convenient contact methods and promoting our core services better. We’re definitely looking forward to securing measurable and lucrative results in the long run.
How did Comrade Digital Marketing Agency perform from a project management standpoint?
We communicate via email. Comrade Digital Marketing Agency is a highly responsive team that meets our expectations in terms of project management.
Are there any areas they could improve?
They tasked us with producing a promotional video for our website, and we had to go through rounds of editing since they didn’t like what we delivered. In the future, it will help if they relay more concrete guidelines on the creative outputs that they require from their clients — we’re not from the marketing or production industry, so we’ll appreciate clearer suggestions and requirements.
Do you have any advice for potential customers?
Assign a dedicated member to oversee the project and stay in contact with Comrade Digital Marketing Agency’s team.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
3.5
Value / within estimates
Willing to Refer
4.0
NPS
Web Development for Law Firm
Web Development
$10,000 to $49,999
June 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They’re always responsive. If we need to update something, they’re more than happy to help us."
Sep 24, 2021
Administrator, Robinson Franzman LLP
Maria Khan
Legal
Atlanta, Indiana
11-50 Employees
Phone Interview
Verified
Comrade Digital Marketing Agency provides web development services for a real estate and corporate law firm. They’ve designed and developed the website from scratch and helped managed it.
The website has promoted traffic and generated leads. Comrade Digital Marketing Agency has stood out as a responsive and committed partner. Their team is willing to go above and beyond the call of duty. Their customer service is excellent, and they communicate well through emails and phone calls.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the administrator of a commercial real estate and corporate law firm.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Comrade Digital Marketing Agency?
We needed someone to build our website and help us manage it.
SOLUTION
What was the scope of their involvement?
Comrade Digital has built our website from scratch. They’ve worked on development and design. We initially gave them basic information about the firm. The website has company information, the staff, and a detailed list of the services we provide.
What is the team composition?
We’ve mainly worked with Reed (Senior Account Executive) and his assistant, Anna (Project Manager). We reach out to her if we need to make any updates or changes to the website. We get on calls, and she walks us through how to make those changes. Then, they note it for future reference.
How did you come to work with Comrade Digital Marketing Agency?
Our managing partner was the one who contracted them to help with this project. I’m not sure how he found Comrade Digital.
How much have you invested with them?
We’ve spent around $12,000.
What is the status of this engagement?
The project started in June 2020, before the launch in September 2021. We still use their services and contact them if we have questions.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’ve noticed more traffic and gotten referrals through the website.
How did Comrade Digital Marketing Agency perform from a project management standpoint?
They’ve done really well. They’re very responsive, and their customer service was excellent. A few weeks ago, we needed to update something urgently. Anna was traveling, and she still made time to do a quick phone call and walk us through our questions. She didn’t have to, so we really appreciated it. They were great to work with.
We usually communicated via email. Then, we’d set up a time and do a call.
What did you find most impressive about them?
They’re always responsive. If we need to update something, they’re more than happy to help us. Comrade Digital makes the time to contact us and address any of our questions as soon as possible.
Are there any areas they could improve?
No, we haven’t come across anything since we started working with them.
Do you have any advice for potential customers?
Hire them. They have excellent customer service and are very responsive. Comrade Digital is willing to go above and beyond to address your concerns. In particular, Anna has made the time and effort to help us with whatever we need.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design for Food Manufacturing Company
Web Design
Confidential
Mar. - June 2021
5.0
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"Their marketing knowledge was impressive."
Aug 11, 2021
Marketing Manager, Food Manufacturing Company
Anonymous
Food & Beverages
Chicago, Illinois
201-500 Employees
Online Review
Verified
Comrade Digital Marketing Agency led a website redesign for a food manufacturing company. They were responsible for updating the site's content, uploading photos and other media, and more.
Comrade Digital Marketing Agency went the extra mile to understand the client's vision, enabling them to provide designs that matched. The end product effectively boosted the client's site traffic and the number of their generated leads. They were responsive and professional throughout the project.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am part of the wonderful Sales & Marketing team for a food co-manufacturing company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Comrade Digital Marketing Agency, and what were your goals?
Worked with Comrade Digital Marketing Agency to refresh our business website. Comrade was incredibly professional and ensured our end vision and goals were met. We're looking forward to working with this great team of folks again in the future.
SOLUTION
How did you select this vendor and what were the deciding factors?
Comrade was the deciding factor as they saw our vision for our website refresh and gave great detail and depth to how to achieve the vision.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
An entire website refresh from photos to updated content and better functionality
How many people from the vendor's team worked with you, and what were their positions?
A project manager was our main point of contact through the project process.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
After the launch of our site we had more qualified leads and better foot traffic on the site.
Describe their project management style, including communication tools and timeliness.
We had daily communication via email as well as weekly conference calls to keep in touch on any and all project details.
What did you find most impressive or unique about this company?
Their marketing knowledge was impressive.
Are there any areas for improvement or something they could have done differently?
Project managers have a tendency to tell you how you should go about something even if it's not the right fit for you or your company however with enough conversation, everything works out in the end.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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