Reach the top of your online business goals

We are a US based, fully-insured, web design & development company serving Boston and the Cape Locally and serving clients Nationally. We handle all aspects of your website and work closely with small to mid-sized business as an entity of your company in order for you to obtain maximum business from your website. We have been providing high-quality web services since 2007.

We are a small boutique web firm with 5 employees and only work closely with a select few businesses so that we can provide the best possible customer service and attention to detail.

 
$1,000+
 
$50 - $99 / hr
 
2 - 9
 Founded
2007
Show all +
Mount Pleasant, SC
headquarters
  • 1805 Shoremeade Rd.
    Mount Pleasant, SC 29464
    United States

Portfolio

Key clients: 

Boston Police Foundation

Lubbock Police Foundation

Tegra Medical

The Greg Hill Foundation

SeaGrave Coatings (ThinkPaint, Plextone MultiColor)

Echstor Technologies

Nantucket Looms

Alltype Digital Graphics

Campos Homes Real Estate

Corbeaux Clothing Inc.

Aurobindo USA

Community Step

Novick Law - Websites for Lawyers & Attorneys

Zone 4 Architects

Reviews

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Web Design and Dev for Biotech Website

"We’re very pleased with their work."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. 2018 - Feb. 2019
Project summary: 

Complete Web designed and developed a website following client design requests and their own mock designs. They customized content and display with a focus on optimizing UI.

The Reviewer
 
1-10 Employees
 
San Antonio, Texas
J. Brian Clark
Director of Operations, GC Labtech
 
Verified
The Review
Feedback summary: 

Positive customer feedback for the finished website focused on its visual display and accessibility. Complete Web offered effective communication with a single point of contact, and they worked to accommodate any gaps in the client’s technical knowledge.

BACKGROUND

Please describe your company and your position there.

I am the director of operations for a biotech firm. Our team performs donor testing on source plasma donations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Complete Web?

We needed design and development of a new website for our company.

What were your goals for this project?

We wanted an easy-to-use, professional website to introduce our company to new customers and to interface with existing customers.

SOLUTION

How did you select this vendor?

They completed an RFP and submitted mock designs. Theirs were the best we received, and we found their estimate reasonable, so we chose them.

Describe the project in detail.

They customized our site according to our requests and edits. They made every tweak necessary to make our website exactly what we wanted.

What was the team composition?

We only worked with Jason (Frontend Developer, Complete Web).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I was pleased with the content customization. The format of the site was easy to follow, and we had control over the content, the display, and ultimately the UI of our site.

How effective was the workflow between your team and theirs?

We were in frequent contact with Jason and found that highly effective.

What did you find most impressive about this company?

They offered extraordinary patience and knowledge. They helped us create an exceptional website despite our limited digital experience.

Are there any areas for improvement?

No, we’re very pleased with their work.

5.0
Overall Score I would definitely hire them again for future projects.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're very flexible with communications and meetings.
  • 5.0 Cost
    Value / within estimates
    They offered a great price for outstanding service and product.
  • 5.0 Quality
    Service & deliverables
    We had an excellent overall experience.
  • 5.0 NPS
    Willing to refer
    I highly recommend them.

Web Dev for Agriculture Technology Company

"They were dedicated to providing high-quality customer service and ensuring that our needs were met."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2018 - Ongoing
Project summary: 

Complete Web built a website for an agriculture technology company. They used pre-existing designs to develop the site and then integrated provided visuals into it.

The Reviewer
 
1-10 Employees
 
United States
Madison Palms
Founder & CEO, Agdaptive
 
Verified
The Review
Feedback summary: 

The site has launched to positive feedback from internal and external stakeholders. Complete Web delivered a professional product on time and at cost-effective rates. The team’s timeliness, organization, and project management enabled a productive workflow.

BACKGROUND

Please describe your company and your position there.

I’m the founder and CEO of Agdaptive. We develop and manufacture controlled environment production systems for scalable agriculture processes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Complete Web?

We hired Complete Web to develop and integrate our website.

What were your goals for this project?

We wanted to put together a professional website that clients can easily navigate and learn about our products and services.

SOLUTION

How did you select this vendor?

We considered several web development firms based on factors such as quality of work, cost, and reputation. Complete Web stood out from the competition, so we chose them to complete this project.

Describe the project and the services they provided in detail.

We provided designs that Complete Web used to build the website. They then integrated visuals that we prepared beforehand.  

​​​​​​What was the team composition?

Complete Web provided a team of technical people to handle the build and integrations.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Thanks to Complete Web, we now have a strong web presence that validates our brand and offerings to clients.

How was project management arranged and how effective was it?

The team ran the project smoothly from start to finish. They created and followed a structured timeline with clear deliverables, deadlines, and handoffs.

​​​​​​What did you find most impressive about this company?

They were dedicated to providing high-quality customer service and ensuring that our needs were met.

Are there any areas for improvement?

Our communication could be improved, although the issues mostly came from our end. We ran into challenges getting our designs turned over to Complete Web promptly.

5.0
Overall Score Complete Web was an excellent partner from start to finish.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The team ran a smooth and efficient collaboration.
  • 5.0 Cost
    Value / within estimates
    Their prices were reasonable and fair.
  • 5.0 Quality
    Service & deliverables
    Complete Web delivered an exceptional site.
  • 5.0 NPS
    Willing to refer
    They executed our vision perfectly.

Web Development for Salon & Spa

“I’m a very satisfied customer.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Ongoing
Project summary: 

Complete Web built an e-commerce website with a user-friendly interface designed to attract and secure new clients. The platform features engaging content, as well as a virtual tour of the salon.

The Reviewer
 
11-50 Employees
 
Natick, Massachusetts
Matthew Traiger
Owner, Jesamondo Salon & Spa
 
Verified
The Review
Feedback summary: 

The new website’s launch generated a $100,000 increase in revenue. Customers praise Complete Web’s quality and design. Their team was transparent and communicative, regularly providing project updates.

BACKGROUND

Please describe your company and your position there.

I’m the owner of Jesamondo Salon & Spa. We’re a full-service beauty salon and day spa with 34 employees.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Complete Web?

We needed a new user-friendly website.

What were your goals for this project?

We wanted to offer a better online experience for our existing customers, as well as attract new business.

SOLUTION

How did you select this vendor?

I found Jason (Founder, Complete Web) on Yelp. He had amazing reviews, so I reached out. I could tell he was very skilled and felt that he was capable of completing this project to our standards.

Can you go into detail about the services they provided and the scope of the project?

They built a new mobile-friendly e-commerce website from scratch. The platform offers a virtual tour of our spa to give customers an idea of who we are and what we do. There’s other engaging content featured as well.

What was the team composition?

Jason headed the entire development project. He worked with another marketing agency to create the content.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our clients love the new website. After launching it, our revenue increased by about $100,000.

How was project management arranged and how effective was it?

We communicated openly and scheduled regular meetings to provide and discuss updates. I felt comfortable throughout the entire process.

What did you find most impressive about this company?

I was most impressed by the quality of the delivered website.

Are there any areas where they can improve?

No, everything was on point. I’m a very satisfied customer.

5.0
Overall Score It was an amazing experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Scheduling was easy. We mainly planned everything online.
  • 5.0 Cost
    Value / within estimates
    We spent a total of $13,450 on the website, and we’re very happy with the end result.
  • 5.0 Quality
    Service & deliverables
    We’re very happy with the quality.
  • 5.0 NPS
    Willing to refer
    I’d refer them. We got what we paid for.

Web Dev, Web Design, SEO for Event Management Co.

"Complete Web knows how to bring our design concepts to life through web development.  "

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2014 - Ongoing
Project summary: 

Complete Web has updated and maintained a website since completing development. Ongoing SEO focuses on industry term rankings in Google searches.

The Reviewer
 
1-10 Employees
 
Aspen, Colorado
Kate Ryan
Partner, Gold Leaf
 
Verified
The Review
Feedback summary: 

Complete Web successfully implemented branded designs in development. The site is now integral to future growth. They continue to deliver quality work and executions.

BACKGROUND

Please describe your company and your position there.

I co-own Gold Leaf Event Design & Production, a full-service event planning and design company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Complete Web?

Complete Web has developed and maintained our website since our business opened in 2014. We also wanted SEO. 

What were your goals for this project?

We wanted a website that would rank highly for wedding and event industry searches. 

SOLUTION

How did you select this vendor?

My business partner worked with them on a past project.

Can you go into detail about the services they provided and the scope of the project?

They developed the site with our design concepts. Post-launch, Complete Web has updated and maintained the site. They also do SEO for Google search rankings.

What was the team composition?

Three people work on web design, web development, and SEO.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We depend on them to maintain our site, which is instrumental to our company. Through the site, Complete Web has kept us current and relevant as we continue to grow. 

How was project management arranged and how effective was it?

They execute and complete each project successfully.

What did you find most impressive about this company?

Complete Web knows how to bring our design concepts to life through web development.

Are there any areas where they can improve?

Although we’re very satisfied with the work, formal timelines for project management and completion would be helpful going forward.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Redesign & Platform Migration for Architectural Firm

“Complete Web brings deep experience and design proficiency to the table.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2017 - Ongoing
Project summary: 

Initially, Complete Web overhauled the UX/UI of a website and migrated it to a more cost-effective hosting platform. The team continues to enhance the site’s functionality.

The Reviewer
 
1-10 Employees
 
Aspen, Colorado
Dylan Johns
Principal, Zone 4 Architects
 
Verified
The Review
Feedback summary: 

The redesigned site has received positive feedback from users and helped convert leads, thanks to Complete Web’s effective design. Their expertise and seamless project management contribute to a smooth collaboration.

BACKGROUND

Please describe your company and your position there.

Zone 4 Architects is a boutique architectural design firm that specializes in high-end residential and commercial design. I co-founded the firm in 2001 and have been a principal since then.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Complete Web?

We hired them to improve our online presence, provide timely updates, and make changes when necessary.

What were your goals for this project?

Given the increasing use of the web to search for architects, having a better online presence was a necessity. We needed a more attractive website and mobile device site. We also wanted the ability to update content easily.

SOLUTION

How did you select this vendor?

They were a referral from a mutual friend. We were impressed with Complete Web’s portfolio and skill set. We also compared their offer with that of another designer as well as past vendors.

Describe the project in detail.

Initially, Complete Web redesigned our website. We also asked them to move the hosting and software platform to a more cost-effective and better-performing solution. Complete Web continues to implement updates to the site.

What was the team composition?

We worked with one person on the website redesign project, while two other people continue to review content.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Although it is hard to measure the effects of the redesign on traffic numbers, it has been positively received by both past clients and prospective ones. We are happy whenever a potential client walks into the office and has already reviewed our portfolio online. This is a testament to the clarity and organization of Complete Web’s design.

How effective was the workflow between your team and theirs?

The workflow is very smooth. They’ve met all of our deadlines. We are usually in contact with one person, which makes it easy to avoid miscommunication.

What did you find most impressive about this company?

Complete Web brings deep experience and design proficiency to the table. They are easy to work with.

Are there any areas for improvement?

Not from our perspective.

5.0
Overall Score They’ve done an excellent job. We are very satisfied with the outcome.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The scheduling is clear.
  • 5.0 Cost
    Value / within estimates
    It’s very reasonable, considering the value they bring.
  • 5.0 Quality
    Service & deliverables
    They provide excellent quality. Any performance issues with the site are dealt with quickly.
  • 5.0 NPS
    Willing to refer
    I would definitely recommend Complete Web to anyone looking for a website designer.

Web Dev. for Full-Service Marketing Firm

"Complete Web’s commitment to communication and meeting deadlines is stronger than anything we've had in the past."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2015 - Ongoing
Project summary: 

Using primarily WordPress and Shopify, Complete Web builds websites for a wide variety of clients. Testing and design round out the engagement.

The Reviewer
 
1-10 Employees
 
Northborough, Massachusetts
Alicia Williams
Owner, Aliste Marketing
 
Verified
The Review
Feedback summary: 

Client satisfaction is a top priority for Complete Web. The team’s solution-oriented approach ensures flawless project management and consistent on-time delivery of their work. Excellent communication makes them an ideal partner.

BACKGROUND

Introduce your business and what you do there.

I own a full service marketing agency. We do websites, inbound marketing, and traditional PR. We also place direct-hire marketing positions with companies that want in-house help.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Complete Web?

Though we offer website design services to our clients, we don’t have a developer on staff. We needed to find a firm that matched our culture, style, and quality of work. It's extremely important that we can trust them to speak directly with our clients without us being present.

SOLUTION

What was the scope of their involvement?

We refer business to Complete Web or bring them in on website development projects that come in to our agency. Currently we're working with them on four websites for clients in completely different industries and with very distinct styles. The four sites—for a healthcare company, a real estate agency, a hair salon, and a printing company—each have different requirements, features, and communication styles. Most of the sites they do for us are built in either WordPress or Shopify, but they did build one site in Magento.

What is the team composition?

Jason [owner and lead developer, Complete Web] is our single point of contact. He does have a team but I only talk directly to him.

How did you come to work with Complete Web?

We did online research and found their website. We interviewed Jason and decided to try them out and start working on sites together.

How much have you invested with them?

We've spent over $50,000.

What is the status of this engagement?

We've been working together for about three years and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The clients always appreciate their timeliness. Complete Web is never the one holding up or bottlenecking the process. Usually the clients hold up the process because we’re waiting for them to give us content.

Website launches are seamless. Jason tests everything and he's always on call if anything needs to be fixed. Design elements are on par with what clients need and want. Jason is always available to talk to them if something needs to be explained or changed. A site doesn't move to launch if the client isn’t happy.

How did Complete Web perform from a project management standpoint?

I’ve worked with other developers and Complete Web’s commitment to communication and meeting deadlines is stronger than anything we've had in the past. We work very well together using Google docs. Each project has an inventory of what needs to happen and we use that document almost daily to check in and hold each other accountable. We also use Slack and regular phone calls, as well as video conferencing when we need to show a design to the client.

What did you find most impressive about them?

They’re very solution-oriented. If a client wants to achieve something that's not possible in the current design or on their budget, they’re really good at proposing a workaround. That's why we keep working with them.

Are there any areas they could improve?

The challenge for them and for us is to figure out how to motivate the client to get us what we need on time so that we can close out projects sooner.

Do you have any advice for potential customers?

Come prepared with all your ideas, including a list of sites you do and don’t like. Make sure you’re clear on the goals of the site. It’s frustrating when you’re about to launch a site and the client mentions something that never came up in the first conversation. Be really transparent in terms of what you want the site to achieve.

5.0
Overall Score I enjoy working with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We’d hit deadlines if we had what we needed from the client.
  • 5.0 Cost
    Value / within estimates
    Clients definitely get a great website for the cost.
  • 5.0 Quality
    Service & deliverables
    There’s a reason we're continuing to use them.
  • 5.0 NPS
    Willing to refer

Web Design for Employment Agency

“We’ve received numerous compliments on the finished website.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. 2014 - Jan. 2015
Project summary: 

Complete Web provided website design services, managing the process from start to finish, while also providing SEO and ongoing maintenance services. 

The Reviewer
 
1-10 Employees
 
Hartford, CT
Paul Wigglesworth
Owner, Career Moves, LLC
 
Verified
The Review
Feedback summary: 

The finished website is excellent, receiving a wide range of positive feedback and demonstrating the creativity and skill of the team. They were responsive and communicative throughout, always answering questions or queries quickly. 

BACKGROUND

Please describe your company and your position there.

We’re an employment agency and I’m the owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Complete Web?

We asked them to design a new website for us.

What were your goals for this project?

To have a state-of-the-art website.

SOLUTION

How did you select this vendor?

We interviewed several vendors before selecting Complete Web for the project.

Can you go into detail about the services they provided and the scope of the project?

They drove the process to complete our website. They also assisted with SEO and ongoing maintenance.

What was the team composition?

Jason (Founder, Complete Web) was the project lead.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’ve received numerous compliments on the finished website. They did a great job on both the site and the SEO work, which has proven effective.

How was project management arranged and how effective was it?

We agreed to a strategy before beginning work and it worked well.

What did you find most impressive about this company?

They’re creative, efficient, and provide great value. They led us through the entire process very efficiently and were responsive to our questions and suggestions. I would highly recommend them. 

Are there any areas where they can improve?

No.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer