Communications Services & Support (CSS) defies simple classification. Our full service communications group offers a unique spectrum of creative, implementation and production solutions. With a diverse range of industry specialists on staff, our services can encompass every phase of your project, including early strategic planning, conceptual development, content, design and campaign execution.
CSS offers a comprehensive range of expertise that supports small endeavors as well as large-scale, more complex marketing efforts. We know the importance of having a clear and consistent branding message in the marketplace and believe that your marketing is as crucial to your success as choosing competent staff.
The team at CSS is energetic, resourceful and driven by the creative, solution-seeking process. We pride ourselves on unparalleled swift execution and bend-over-backwards service that ensures the development process will be just as rewarding as the final deliverable.
If you are ready to communicate to the world what makes you unique, then it’s time to choose a partner who is different from the rest. Contact CSS today to arrange a consultation.
Development & Communications Manager, Bethesda Project
Sarah Carter
Verified
Other industries
Philadelphia, Pennsylvania
11-50 Employees
Phone Interview
Verified
Communications Services and Support provided direct mail support to a nonprofit organization. They did the printing for all necessary materials.
The team at Communications Services and Support is very easy to work with. They have excellent project management skills and foster strong rapport with their clients.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
We’re a nonprofit organization that provides emergency shelter, permanent housing, and case management services to people experiencing homelessness.
OPPORTUNITY / CHALLENGE
What challenges were you trying to address with Communications Services and Support?
We hired them to help us put together our annual report and create invitations for our fundraising gala.
SOLUTION
What was the scope of their involvement?
They’ve worked with me to brainstorm and proofread our direct mail materials. Primarily, they do all of the printing for us.
What is the team composition?
I work with 2–3 people, including Frank and Steve.
How did you come to work with Communications Services and Support?
I used them at my previous organization. My sister originally recommended them to me since she’d worked with them numerous times.
How much have you invested in them?
We spent around $10,000.
What is the status of this engagement?
We started working together in December 2018. We continue to work with them on direct mail projects as they come up.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They’re very responsive, and they take a lot of pride in providing great work that engages our target audiences.
How did Communications Services and Support perform from a project management standpoint?
They’re very good at project management.
What did you find most impressive about them?
They treat their clients like family. The team is so friendly and willing to make things work. They’re very accommodating and attentive.
Are there any areas they could improve?
No, I think they’re great.
Do you have any advice for potential customers?
They’re so easy to work with and ask good questions. Even if your ideas aren’t fully fleshed out, they’ll help you figure everything out.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-1 of
1 Reviews
Locations (1)
850 Penllyn Blue Bell PikeBlue Bell, PA,
United States19422
(215) 540-5888
Contact Communications Services & Support
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.
Sign in to see which brands trust Communications Services & Support.
Get connected to see updates from Communications Services & Support like new case studies, latest reviews, their latest masterpieces in their portfolio, delivered straight to you.