Please describe the scope of their work.
In many cases, I introduce them to my clients. In my marketing efforts, I talk about the value and the importance of lifetime relationships for the vendor. Once they start working with somebody, they never stop. In terms of putting a value on CommonMind, I wouldn’t know where to start. For a couple thousand dollars, they can do a project, but my experience is once they start working with them and get to know them, it becomes an ongoing relationship. You can't put a value on that. I’ve never sent anyone to CommonMind who came out of the experience with a negative comment. It's nice to have someone that I can rely on so completely.
The other thing I appreciate about them is that they are absolutely gracious when I call them, with no idea whether it will turn out to be a $2, $2,000, or $20,000 value to them. They always take the time to talk to me and my clients. That is rare.
What was your process for selecting CommonMind with which to work?
I became acquainted with them in about 2007, when I moved to New York. I brought my own resources with me, but I was working with a client here who suggested that I talk to CommonMind for their project. I started working with them at that point to put together a website for my client. Since then, they have been an incredible advisor to me on everything from search engine optimization to Google AdWords to websites. If it happens on the Web, they’re the first resource I go to for myself or anyone else.
Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?
It varies greatly depending on the project, but the frequency of the work is consistent.
When was the last project completed with CommonMind?
I don’t personally have any current projects with CommonMind, but they have completed many recent projects for me in the past six months. We're just starting to deal with this AS400 issue. We have a call scheduled with them to see where it will go.