Collective Design Agency Reviews (11), Pricing, Services & Verified Ratings

Graphic Design Other Design
Confidential
Mar. - Apr. 2025

5.0

Quality: 4.5

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"They were good listeners, responsive, understanding, professional, and supportive."

Apr 16, 2025

Marketing Manager, Lotte World

Giang Tran

Arts, entertainment & music
Hanoi, Vietnam
51-200 Employees
Online Review

Collective Design Agency provided graphic design services for an entertainment and recreation company. They created a custom isometric illustration map for the client's printed materials and in-store signage.

Collective Design Agency delivered the final 3D design, which was already in use at the firm's entrance. The map made it easier for parents to navigate the space, improving CX. Moreover, the team listened intently, responded promptly, and communicated via in-person and online meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Lotte World

Describe what your company does in a single sentence.

Lotte World - a Korean based company specializes in entertainment and recreation industry for bringing the better experience for customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Collective Design Agency to accomplish?

Design 3D Map
Fast & Efficient
Aesthetic

SOLUTION

How did you find Collective Design Agency?

Referral

Why did you select Collective Design Agency over others?

Pricing fit our budget
Referred to me
Company values aligned

How many teammates from Collective Design Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Collective Design Agency to create a custom isometric illustration map for our Lotty Friends Kids Playground and they delivered exactly what we needed, under a tight timeline. The illustration was important to us — it had to capture the spirit of our brand, be vibrant and kid-friendly, and clearly show the full layout of our space for print usage.

Despite the time crunch (we only had about two weeks), CDA stayed focused, communicative, and on track. They listened to feedback, made quick iterations, and made sure the final result was not only beautiful but usable.

The final illustration now lives across our printed materials and in-store signage. It brings the playground to life in a way that’s fun, functional, and completely aligned with our visual identity.

Overall, it was a smooth and professional process and we appreciated CDA’s ability to balance creativity with structure under real deadlines.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Final 3D Design

The map is now being used at our entrance. It helps parents understand the space quickly and improves the customer experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were good listeners, responsive, understanding, professional, and supportive.

What was your primary form of communication with Collective Design Agency?

In-Person Meeting
Virtual Meeting

What did you find most impressive or unique about this company?

Outputs have good sense of art. Good illustration.

Are there any areas for improvement or something Collective Design Agency could have done differently?

RATINGS

5.0

Collective Design Agency

Branding & Digital Experience

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Collective Design Agency Review Insights

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Review Highlights

Strong Expertise in Branding and Design

Effective Website Development

Consistent Project Management

Impressive Creativity and Technical Precision

High Client Satisfaction and Impact

Areas for Communication Improvement

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