Could you share any statistics or metrics from this engagement?
Since working with CodigoDelSur, we've launched 3 separate major modules for our software. The biggest metric for the success of the work was being able to do this.
The flow of our platform has doubled the capacity of each of our project managers, bringing revision time down by about 40%. Codigo handled the coding, not the actual UI/UX design, so it's hard to give them credit in this respect, but they executed their job well. There will always be bugs, so the work was by no means perfect, but we were satisfied.
We used to have an internal team and have worked with other offshore developers. CodigoDelSur is better than the teams I've worked with, including an American firm that is well respected.
How did CodigoDelSur perform from a project management standpoint?
When working with an offshore agency, the cost includes developer time and project management. The project management from CodigoDelSur was overall good. At one point, one of the project managers had to leave for personal reasons in the middle of the project. The transition was very smooth. They've always taken the time to learn about the process and the project itself.
What distinguishes CodigoDelSur from other providers?
Since we've been working with CodigoDelSur for a while, they've come to understand our business motives, so they're able to make the best decisions for our interests, without us having to go to them. We've saved a lot of time and energy in this way. Codigo has adjusted the team and the flow of the work on a case-by-case basis in order to meet our goals. Nine times out of ten, they made the right calls. The fact that Codigo can do this, makes them feel more like an internal team, as opposed to an offshore contractor.
Is there anything CodigoDelSur could have improved or done differently?
We've sometimes struggled with the time zone difference. We're based in New York, and CodigoDelSur is one hour ahead of us. Half of our team is working within the Pacific Time, with a 4-5-hour difference. It's not the fault of Codigo though, it's just coordination. They've tried to do a good job of arranging their hours in order to meet our schedule.
One of the things that I would look for with regard to Codigo is more development and operations expertise, specifically server configurations and having more expertise in choosing between technologies like Rackspace and Heroku, or configuring Amazon Web Services servers in terms of security requirements. Ultimately, I am looking for a turn-key approach, where Codigo would take care of all requirements and deliver a complete app.
A third issue is in terms of CodigoDelSur’s design skills. We haven't hired them for design, but their lack in this capability has shown for HTML-type projects. Codigo has a culture of coders, as opposed to one of designers. Everything on the web is focused on design and UX, so small details often require a designer's eye. There has been some back-and-forth on elements which weren't picture-perfect. As a design firm, we are very sensitive to this issue. I would say that this is Codigo's biggest area of improvement.