What evidence can you share that demonstrates the impact of the engagement?
First of all, the app works the way we want it to. We had very specific requirements and ideas, and they do a really good job of listening to what we want and providing us with feedback, which has been useful. If there is a UX [user experience] improvement we could make, they will run it by us with a mockup.
They have been a godsend because the quality is good. The users that are testing the app are happy and can see what it should be able to do. When you see the quality and execution, you don’t have to worry about what they are doing.
How did CodigoDelSur perform from a project management standpoint?
They use the Teamwork platform, in which they show all the activity, milestones, upcoming events, and release notes. It’s perfect because we can see what has been done, what is still outstanding, and what is slated to be done the following day. I was more familiar using Jira, but Teamwork gives me all the information I need. It has been really nice to have that visibility, as at the end of the day, you want to see how your money is being spent.
We have a daily standup meeting, which is a quick 15-minute call. We also have our own channel on Slack times they have questions or need clarification. We communicate a lot via Slack, and we also use Google Docs to share notes, requirements, and user stories.
Codigo moves so fast. They will give us a conservative estimate, and then always get things done with a day or two still to test and get any bugs fixed so that by the next sprint, we can work on some new features. I really appreciate their authentic and professional approach. They keep you updated on the progress and give you tools to see what has been done, and what they plan to do. They execute the work and have been able to satisfy all my requirements.
What did you find most impressive about them?
For me, it is their transparency and deliverables; the output is incredibly good. They are incredible, especially the speed at which they work. My team really meshes with them. They immediately understood our vision, and have always been very transparent with us, which led to a lot of trust. We have a very good development cycle, things are running a lot smoother than they had been running with other companies we have worked with in the past.
Are there any areas they could improve?
I have nothing bad to say about them. I like that there are guardrails in place, where if a developer isn’t doing what they are supposed to be doing, the management is going to be on top of them to make sure whatever is not working will get fixed. I appreciate that so much.
I am not used to the Teamwork site, but I love the fact you can see the tasks and milestones. One thing I do miss from other platforms, whether it is Jira or Axosoft, is a burndown chart to track velocity. They have offered to do this, but I want to stay focused on getting the development work done.