What evidence can you share that demonstrates the impact of the engagement?
I can’t give concrete numbers on the app because we just launched it. We’re still in review with the App Store process.
CodigoDelSur was incredibly flexible with us. We got to the last month of the project and our budget was stretched. At the same time, we realized that our feature set meant a larger project than we had set out to build. It was no fault of theirs, but we needed a bit more money and time but still wanted to get the app to market. We explained things and asked what they could do to work with us.
Based on previous experiences, I was expecting a difficult conversation with Nicolas [CEO/Founder, CodigoDelSur] and the business dev rep, Natalia [Head of Business Development, CodigoDelSur]. But before we had really gotten started, they told me how much they believed in the project and were willing to work together to get it out. They laid out a plan to meet us halfway on the remaining work and did free design work for the last leg.
The fact that I didn’t have to fight them for that means a tremendous amount to me. There’s a huge amount of integrity involved in keeping their word to finish the project. I didn’t expect that of them, and I’ve never seen anything like it before.
That’s the reason I would recommend them to anyone. Not only do they operate with a tremendous amount of integrity, but they do a great job on top of it. We got the results we wanted and for the budget we had set. I don’t think that would’ve happened with another studio.
How did CodigoDelSur perform from a project management standpoint?
We used a site called Teamwork. There was a bit of a learning curve, but I liked it. It accomplished what we needed it to.
Our project manager, Jorge [Project Manager, CodigoDelSur], is excellent. He always gets to the questions I post quickly; he’s faster than I am at getting back to him.
One of the things we worried about in choosing an overseas developer was the language barrier. I’ve worked with Ukrainian developers before, and there are always slight miscommunications. I felt none of that with CodigoDelSur.
Our project manager has a very solid grasp on everything that I say. I was surprised that he understood things well enough to creatively iterate based on suggestions of mine that weren’t completely fleshed out. I’m happy with their creative license 99% of the time, which shows how well they grasp things outside of their native language. There is no friction there and I’m very happy with my project manager.
They have a lot of resource support there when we need it. I always appreciate that. It feels like we’re getting more for our money.
What did you find most impressive about them?
They made getting our app to market an easy experience. I’ve never had a vendor take such an active interest without having equity in the project. When there were pieces that didn’t work in the exact way we expected, they took the adjustments on themselves. That should’ve fallen just on me.
They clearly care about this project more than just receiving the payment for the work. Multiple team members have offered suggestions they thought of after they had clocked out. The team doesn’t act like an outsource team. They act like an in-house team that’s as invested in the project as we are.
Figuring out the right balance of features for completely new IT like this is challenging, so their level of engagement is a tremendous boon. That was especially unexpected since I’m not sitting in the office with them every day. When considering a New York-based studio, we had thought they would be more emotionally involved than an overseas company. That turned out not to be the case. I don’t think we could’ve asked for a more invested partner. They went above and beyond in the creative process to make this a fun game rather than just delivering what fit our specs.
Are there any areas they could improve?
I’m largely satisfied with the work that they did.