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    Wrocław, Poland
    +48 717 391 391

scalable web solutions

4.9
5 reviews

CodeWave has been trading since 2008, at first delivering web development and server administration
services to local advertising agencies in Poland, later expanding to global markets (EU & US) and delivering
complete IT project outsourcing services – providing roles of dev-ops, database administrators, backend
and frontend web and mobile applications developers.

 
$25,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2008
CodeWave
Krakowska
Wrocław
Poland
+48 717 391 391
CodeWave
16192 Coastal Hwy
Lewes, DE 19958
United States
+1 (631) 909 5771

Portfolio

Key clients: 

Warner Brothers, Unilever, JTI, Tesco, IAMS, Royal Canin, Nazwa.pl.

And our Agency partners: Tribal Worldwide, TheNets, Ogilvy, Leo Burnett

Webby nominated Energy Upgrade California

Web Content Management System and website production for Energy Upgrade California.

Read more about the project at https://blog.codewave.eu/tribal-hires-codewave-for-blazing-fast-system-d...

In cooperation with DDB & Tribal.

Management system for Tesco's local initiative support program

We built a dedicated system to collect project submission, support voting, reviews and communication between NGO's willing to participate in Tesco's outreach program.

 

Read more about the program at http://www.tesco-polska.pl/en/tesco-and-society/supporting-local-communi...

Internet promo for The Conjuring 2 - a Warner Brothers movie

For the pre-release promotion of The Conjuring 2 we built a voice altering application that makes your voice sound really scary.

Go play with it »

Website builder for one of Central Europe's biggest hosting providers

Launched in May 2017 - a WYSIWYG tool for building responsive, elegant websites built for Nazwa.pl - one of biggest hosting providers in Central Europe.

Reviews

4.9
5 reviews
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Custom CRM Solution for Multichannel Contact Center

"…the new system has shortened service times and thus wait times for our call services by 20%."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2013 - Jan. 2016
Project summary: 

CodeWave developed custom CRM software able to accommodate a variety of communication services and scale dramatically based on demand. They migrated customer data from the old system into the new.

The Reviewer
 
11-50 Employees
 
Wrocław, Poland
Anna Ryszkowska
President, Halo-Polska Ltd.
 
Verified
The Review
Feedback summary: 

The software cut hardware costs, decreased service and wait times for calls by 20%, and earned overwhelming praise from internal stakeholders. CodeWave demonstrated a can-do attitude for any and all solutions. Despite a few slow patches and ambiguities, the team exceeded expectations.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Halo-Polska Ltd, a multichannel contact center.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CodeWave?

We commissioned CodeWade to design and develop a multichannel CRM system that integrates multiple communication modalities such as telephony services (through a voice-over IP, or VoIP), email, text messaging, and web forms.

What were your goals for this project?

We wanted a system to help our agents better handle their heavy workload. It needed the ability to scale according to demand spikes for our services. After realizing that market systems didn’t meet the level of flexibility that we wanted, we hired CodeWave to create a custom solution for us.

SOLUTION

How did you select this vendor?

We hired them through a referral.

Can you go into detail about the services they provided and the scope of the project?

They started with an 8-week analysis period where their analysts and project manager interviewed our staff on site and discussed the project’s goals with our leadership. They tried to incorporate as many viewpoints and ideas as possible. After finishing the analysis and budget negotiations, they prepared and presented a draft user interface. They then developed the system and migrated all customer-related data from our old system, a task that we didn’t expect they would be able to achieve. After clarifying some discrepancies, they completed the final product and launched it seamlessly just before Christmas.

What was the team composition?

They had a small team with a half-time project manager, two backend developers, and one frontend developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

CodeWave’s system is entirely web-based, which has eliminated our hardware and licensing costs. The team provided a VoIP backend which helped us cut down costs on our VoIP hardware. In addition, the new system has shortened service times and thus wait times for our call services by 20%. Lastly, our agents find the system much more intuitive and easier to use.

How was project management arranged and how effective was it?

We met with the team every two weeks to discuss progress and discrepancies in our scope, and the PM was accessible whenever we needed their help.

What did you find most impressive about this company?

They were always willing to try new things and suggest new solutions.

Are there any areas where they can improve?

They worked slowly at times, but having a bigger team might have resulted in more frequent communication breakdowns.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

CMS Build for Community Outreach Program

"We’ve been working together for over 15 years and have used their resources on hundreds of projects." 

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4.5

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2016 - Feb. 2018
Project summary: 

CodeWave scoped and built a web CMS to support content in multiple languages and external user login. They contributed to all aspects of the undertaking, from initial ideation to after-launch support.

The Reviewer
 
11-50 Employees
 
Wrocław, Poland
Robert Bojek
Digital & Interactive Project Director, CzART. Sp. z o.o.
 
Verified
The Review
Feedback summary: 

The quality of CodeWave’s work is evident in the number of projects they’ve been contracted for. They utilize a structured communication paradigm with a ticketing system, ensuring that issues reach appropriate parties. Their client-centric approach and desire for innovation make them stand out.

BACKGROUND

Please describe your company and your position there.

I was the digital and interactive project director at CzART. Sp. z o.o., a creative agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CodeWave?

We needed a custom web CMS to help administer our client’s large community outreach program.

What were your goals for this project?

We were looking for a technology partner to support us on all of our efforts for our client’s website.

SOLUTION

How did you select this vendor?

We already had a long relationship with them and knew that they’d deliver.

Can you go into detail about the services they provided and the scope of the project?

They helped us with business analysis and scoped the project to meet our client’s timing and budget requirements. They then built and deployed the system, providing support for any of our later requests.

They built the system to support multilingual content (for several Central European countries), a complex review process, and an external user login. It’s also scalable, which allowed the platform to handle a large amount of projected traffic.

What was the team composition?

We worked with a project manager, a full-stack tech lead, a backend developer, and a frontend developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’ve been working together for over 15 years and have used their resources on hundreds of projects.

How was project management arranged and how effective was it?

We had a well-organized communication plan as well as routine meetings and calls. We also used their chat and ticketing systems to communicate directly with the developers.

What did you find most impressive about this company?

Instead of hiding behind the contracted scope, they were flexible and willing to look for solutions. They always found ways to make us happy. 

Are there any areas where they can improve?

I can’t think of anything, actually. 

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Optimization for Recipe Management Platform

“When it comes to technology, we always value their opinion and expertise.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2016 - Sept. 2018
Project summary: 

Subcontracted engineers from CodeWave enhanced the performance of a legacy web application, focusing on solving bugs and improving loading speed.

The Reviewer
 
11-50 Employees
 
Kraków, Poland
Agnieszka Trębacz
Managing Director, The Nets
 
Verified
The Review
Feedback summary: 

Within a few weeks, they got the platform loading faster and with fewer issues than another vendor. CodeWave’s expert team was highly responsive and proactive about communicating with other stakeholders, qualities that make them a preferred partner for IT solutions.

BACKGROUND

Please describe your company and your position there.

I’m the managing director of a successful digital agency. We specialize in content marketing, SEO, multilevel web analytics, and marketing technologies for big brands.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CodeWave?

We were looking for a strategic and experienced partner to provide expertise on IT technologies, including web development, server administration, and technical support. Having a technical partner would allow us to focus on things that we are good at.

What were your goals for this project?

We wanted to optimize and maintain a culinary recipe management platform for one of the biggest brands in the food industry. Our client wasn’t happy with the previous software house since the platform they provided was underperforming. It was full of bugs and difficult to maintain, resulting in a huge loss of active users almost every day.

SOLUTION

How did you select this vendor?

We had previously worked with them on another account and were quite happy with the work they did.

Can you go into detail about the services they provided and the scope of the project?

They developed and implemented a repair plan for the platform. We were surprised at how quickly CodeWave’s engineers identified so many of the platform's problems. Their recommendations were always exactly what we needed.

What was the team composition?

The team consisted of four engineers, including the tech lead, one senior full-stack developer, and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We got the first positive results after just three weeks of development. They helped us decrease the site’s load time by 600% and significantly reduce the number of issues. They also improved the platform architecture and reduced technical debt.

How was project management arranged and how effective was it?

Their project manager was extremely helpful. We had weekly status calls and several in-person meetings. Our team found it convenient to use their online chat solution and bug tracker for all project-related communication.

They were also willing to discuss technical matters directly with the client and third-party vendors. In fact, they often took over all the communication, so our nontechnical staff didn’t have to worry about that. They were extremely open about everything they do. Every single staff member engaged in the project was always available in case we had any questions—they didn't hide behind their project manager.

What did you find most impressive about this company?

When it comes to technology, we always valued their opinion and expertise. We were impressed with their knowledge of web application scalability, without which we wouldn't have succeeded. They acted more like our internal development team than a vendor.

Are there any areas where they can improve?

No, I can’t think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Global Advertising Agency

“[T]hey always try to come up with interesting solutions.”

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5.0

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2017 - Ongoing
Project summary: 

CodeWave is developing a CMS using Symfony on the backend with a Bootstrap framework and HTML5 and JavaScript on the frontend, working on several different phases of the project. 

The Reviewer
 
1,001-5,000 Employees
 
New York Metro Area
Creative Technology Director, Global Advertising Agency
 
Verified
The Review
Feedback summary: 

The CMS they developed is excellent, able to cope with high volumes of traffic, and administered effectively. Continuing to work on new phases of the system, the team is experienced, hard-working, and communicative. 

BACKGROUND

Introduce your business and what you do there.

We’re an advertising agency owned by one of the largest publishing groups in the world. I’m the technology director—the lead technologist responsible for delivering all projects.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CodeWave?

We needed to find someone who could work fast over short deadlines, who was good at communication with creatives, responsive to input, and agile-oriented. Our projects are usually big, with fast turnaround times. We also needed a cost-efficient provider. We wanted to produce a very good and detail-oriented product.

SOLUTION

What was the scope of their involvement?

We needed a multi-localization, multi-language CMS that could provide a good workflow for the approval process with all stakeholders. They helped us establish that flow and update the CMS in terms of exporting and importing content in different languages and formats. This part was dropped on them in the middle of the project—it wasn’t expected, but they fulfilled the requirements without a hiccup. They used Symfony on the backend and the Bootstrap framework with typical HTML5 and JavaScript on the frontend.

The work is still ongoing. We have built a CMS, and now we want to introduce some apps into it. They will provide notifications to users about energy savings. We are building a large infrastructure.

What is the team composition?

The size of our team has varied. At its peak, it was more than 10 people, including front- and backend developers, DevOps, system administrators, database managers, and project managers.

How did you come to work with CodeWave?

We always triple-bid our projects. I had worked with CodeWave before with another company, so I kept them in mind. We typically provide a scope and budget frame to the candidates. They came out on top in terms of cost-effectiveness. On top of that, they guaranteed the quality of the product. I wouldn’t expect this from developers in our country, so it’s appreciated.

How much have you invested with them?

We invested around $200,000 in their work.

What is the status of this engagement?

We had a first discussion about the current project in January or February 2017 then started work in March of that year. We had a release in May, then a refresh, followed by a phase two and a phase three. We have another phase that we will be introducing in around three weeks.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were nominated for a Webby because of their good work. They did a pretty good job when it came to administrating the service. We were expecting high traffic of around 100,000 concurrent users, and the servers were set up for autoscaling so well that we had no hiccups whatsoever.

We’ve run a new campaign drawing traffic from web paid media. The traffic fluctuates, but we’ve never had problems from a code or application perspective when it comes to the service of the site or portal itself. This pretty much speaks for itself.

How did CodeWave perform from a project management standpoint?

They were always on top of the project, even when things were changing constantly. We used Redmine and Slack for communication. 

We didn’t experience a language barrier as they all speak English well. The time difference was sometimes an issue, but they worked long hours to compensate for that. It was surprising and good on their end.

What did you find most impressive about them?

They’re hardworking people looking for a challenge. Beyond doing what we ask them to do, they always try to come up with interesting solutions that make everyone happy and save money on both ends.

Are there any areas they could improve?

Creative technology is a hard domain. When presenting something to creatives, I expect some creativity on the developer’s end, which can be difficult.

Do you have any advice for future clients of theirs?

It’s important to be communicative and to bring the team to the table as soon as possible so they can understand everyone’s goals. They’re not just workers.

5.0
Overall Score I like them a lot.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They’re a lower-cost company when it comes to the level of quality provided.
  • 4.0 Quality
    Service & deliverables
    There’s always room for improvement in this type of work.
  • 5.0 NPS
    Willing to refer

ERP Analysis for Game Development Studio

“Their business analysis was mostly self-managed.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. - Dec. 2016
Project summary: 

CodeWave analyzed internal business processes and compared them with existing commercial ERP solutions.

The Reviewer
 
201-500 Employees
 
Poland
Maciej Laczny
Head of Process & Project Management, Techland
 
Verified
The Review
Feedback summary: 

CodeWave’s business analysis pinpointed the salient features in an ideal ERP solution. They required minimal supervision and were transparent about their capabilities.

BACKGROUND

Please describe your company and your position there.

I’m the head of process management at a game development studio. We are known for the Dying Light series.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CodeWave?

We hired them to conduct a business analysis for a complex ERP project.

What were your goals for this project?

Our goal was to get an outside view of our IT system and internal processes. We needed to see how they fit into the features and workflows of off-the-shelf ERP systems. Based on the analysis, we could then develop the spec of an ERP system that would work for us.

SOLUTION

How did you select this vendor?

CodeWave was a referral.

What was the team composition?

We worked with one business analyst.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

CodeWave’s business analysis gave us a good starting point to find our ideal ERP solution. Eventually, we decided to build the system with a different vendor.

How effective was the workflow between your team and theirs?

Their business analysis was mostly self-managed.

What did you find most impressive about this company?

CodeWave was quite open. They weren’t afraid to tell us that we would be better off with a different vendor.

Are there any areas for improvement?

I can’t tell.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer