What evidence can you share that demonstrates the impact of the engagement?
We can’t find anybody else that can deliver the way they can for the price that they do. It’s an easy decision to continue working with them.
They’ll give us a non-working mock-up, we’ll go through changes, and then the next time it comes around, it’s 95% exactly right.
I’m friends with two of the founders, and I know they are good people. I know that morally and ethically, they are going to do what’s right. They’re growing quickly, but they’ve assured me they don’t intend to sell the company, and they’re in it for the long-haul.
Over the number of companies I’ve started and sold, I’ve found that it’s worth waiting for that type of person. They may not be “over the top” or have the best office, but the results will come out amazing. You can trust them to do what they said they will.
How did Code/+/Trust perform from a project management standpoint?
Their prices have been so reasonable because of their prior experience and proactivity. The founders know how to get to an endpoint with only the resources that are needed, no extras.
Instead of simply leaving digital comments, we were able to collaborate with a point person on their team (a lot of times it’s a video conference). This is much more effective than explaining requirements through written paragraphs.
A lot of times, the coder is sitting with them and makes changes before we even hang up the phone. Then, they’ll pull up the changes on our screen so we can see them.
What did you find most impressive about them?
Their biggest strength was looking ahead and planning for the future.
They’re very quick and detail-oriented. They offer such a reasonable cost because they ensure they know exactly what we need beforehand. We get results with one turnaround — I can’t think of a time when they missed what we were asking for.
They ask questions ahead of time and invest effort in mocking up quick examples. This ensures we’re on the same page before they put weeks of work into the solution. This has been game-changing for us.
Are there any areas they could improve?
No. They’re growing at an exponential rate, but that hasn’t affected our happiness with their work. They’re bringing in new coders, but they won’t bring in anyone who doesn’t fit perfectly. I know some of their other clients, and they’re happy as well.
Do you have any advice for potential customers?
Anyone that hires them is going to get a good engagement. Potential customers can go to them even if they don’t have all their requirements laid out. They’ll help you if you have an end goal, but are unsure how to get there.
For example, one time, we thought we wanted something that would have been $50,000 of work. After they understood what we wanted, they said, “You could do X, Y, and Z to save $40,000 and get the same results.”