What was the scope of their involvement?
They are on a monthly retainer with us and provide both web development and SEO support on an ongoing basis. They’ve also created a couple of one-off larger projects that weren’t covered under the retainer.
Technically, they’ve helped us with some things on our backend servers. We store a ton of data when guests come tour our building, and all the content that gets created is stored in our servers and pushed to the guests 2–3 hours after they visit. We’ve had a couple of things break, and Codesmith Development has helped us keep all of that up and running. They’ve been quick to respond, which has been amazing, as we’re open seven days a week. If something breaks and guests aren’t getting their content, it’s a huge problem for us.
They’ve also helped us with quite a few implementations to improve our SEO, like moving different pages around on the site and going in and changing metadata. They’ve also ensured our site looks healthy when Google is analyzing it by working in the backend.
What is the team composition?
There are two main day-to-day contacts, as well as two other folks on the team who help with some of the other larger projects and some of the things with the backend servers.
How did you come to work with Codesmith Development?
They were recommended to us by one of my boss’ former colleagues. We trusted the recommendation and had an introductory call with them. They presented their capabilities and their pricing and we negotiated from there. We reached out to two other web development companies too but ultimately decided that Codesmith Development made the most sense for us. Since we’re a small, nonprofit organization, they were able to work with us on competitive pricing and a monthly retainer agreement.
How much have you invested with them?
We’ve spent $33,200 so far.
What is the status of this engagement?
We started working together in September 2018, and the work is ongoing.