Codeshine

BACKGROUND

Please describe your company and your position there.

IPS is a teleinformatics solutions provider well-established in Poland's business sector. Our company makes complex multimedia and versalite hardware systems for top-tier manufacturers. We are the only one Ericcson-LG Partner and Represantives in Poland.

My main responsibility in IPS-EX is to seek and create new business opportunites both on domestic and global scale. I am also on a frontline of communication with the most essential business partners.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codeshine?

We embraced a deal with Codeshine software house to make a complete web app with full technical support in terms of deployment and integration. Use of modern web technologies combined with robust and popular frameworks was subjected. Futhermore the solution required an integration with payment gateway and networking services (e.g. Radius).

What were your goals for this project?

Provided web application allows users to buy an Internet access in a Wi-Fi network, e.g. a guest in a hotel can purchase time limited and bundled Internet access. A payment is possible due to integration with Polish online payments services.

After a successful payment, user gains Internet access on Mikrotik/Radius level. With an user app there is also a orders/payments management system provided, which also allows to adjust bundles configurations.

SOLUTION

How did you select this vendor?

Needs of our client and willingness to expanse our products' spectrum made that solution able to help us have larger group of potential business partners and stand out of competition.

Describe the project and the services they provided in detail.

Project was initiated with draft, kick-off meeting to establish both technical and business tasks. We had been briefing every project's iteration on bi-weekly meetings and had been kept up with all the progress.

What was the team composition?

Frontend developer, Backend developer, Server administrator, Project manager

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Needs of our client and willingness to expanse our products' spectrum made that solution able to help us have larger group of potential business partners and stand out of competition.

Their experience, open-mindedness and willingness to take on new challenges indicate the quality of Codeshine.

How was project management arranged and how effective was it?

Project was initiated with draft, kick-off meeting to establish both technical and business tasks. We had been briefing every project's iteration on bi-weekly meetings and had been kept up with all the progress.

What did you find most impressive about this company?

1. Experience in using web technologies
2. Understanding our business needs
3. On-time project finish 

Are there any areas for improvement?

We don't recognize any at the moment.

BACKGROUND

Please describe your company and your position there.

Edata Polska sp. z o.o. has been operating on the Polish market since 2009 (previously as Telestar and Elemis, present in Poland since 1997), selling and servicing cash registers and fiscal printers. For many years, it has been one of the few importers of fiscal devices on the Polish market. In 2019, as one of the first companies in Poland, it obtained official approval for sales of online cash registers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codeshine?

We commissioned Codeshine to build an advanced online platform "Dealer Area, which is used by our clients to manage fiscal devices, SIM subscriptions for 3 GSM operators and service technicians. Based on the previous solution and having collected feedback from customers, we decided to rebuild the key software, outperforming our competition. The solution is an important tool for efficient and flexible servicing of equipment and sales of cash registers. We wanted to cooperate with a committed team that would support new trends and lead the project from concept to production, as well as user migration to the new solution.

What were your goals for this project?

The main goals of the new solution: - enabling the generation of codes on the online platform for cash registers communicated by API - painless user migration for the current solution to the new one - adding customer benefits in the form of new functionalities to make them willing to use the new system - a new communication channel for our sales department with customers

SOLUTION

How did you select this vendor?

We have been cooperating with the CEO of Codeshine since 2009. The CEO and his team have delivered several different IT projects for us (websites, e-commerce, dedicated software). Preparing the implementation of such a large project we decided to entrust the task to Codeshine, due to its appropriate experience and competence. Our employees have developed very good communications with the Codeshine team.

Describe the project and the services they provided in detail.

The dedicated platform supports almost 400 dealership companies with over 800 active users. For a dealership, it serves as a cash register and service management center. It enables the generatation of authorization codes for various devices, activation of telecommunications operators' SIM cards and settlement of invoices. In addition, our company uses this solution for communication with clients, marketing and debt collection. The software has been integrated with the APIs of external services / systems such as: Slack - notifications, Sentry - error tracking, Postmark - email transaction, Dachser and other internal systems. In addition, the solution connects to the internal service that transfers data on cash registers in real time, so that the data in the system is always up to date. To ensure the mobility of the solution, the platform has been prepared in accordance with the RWD rules, allowing it to function on any web browser.

What was the team composition?

The company's CEO was directly involved in the software development process. Our company dedicated 3 people to determine the gaps and expectations regarding the new software. The programming team consisted of a frontend developer and a backend developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The noticeable effects of implementing the solution are: - Increase in loyalty of existing customers and sales - Standing out from the competition with an innovative solution - Appreciation of the benefits of the new functionalities by our company and our clients

How was project management arranged and how effective was it?

The Codeshine team recommended setting up a dedicated account on the Slack platform for communication during the project. This means of communication perfectly suited our needs. We were able to consult functionalities with technical specialists on an ongoing basis. Weekly meetings in the office gave us a sense of a well-managed project. The key aspect for us was to deliver the agreed functionalities on time, which was conditioned by state regulations regarding changes in fiscal devices.

What did you find most impressive about this company?

We were most impressed by: - A joined brainstorming session regarding optimal software functionality. - Direct communication with the team and quick response to our needs. - They prosed the use of innovative open source technologies, allowing for significant savings.

Are there any areas for improvement?

Neither my Employees nor myself see significant areas for improvement.

UPDATED REVIEW

This review was updated by the client company on May 21 2020. Updated content is below:

BACKGROUND

Please describe your company and your position there.

EDATA POLSKA sp. z o.o. has been operating on the Polish market since 2009 (previously as Telestar and Elemis, present in Poland since 1997), selling and servicing cash registers and fiscal printers. For many years, it has been one of the few importers of fiscal devices on the Polish market. In 2019, as one of the first companies in Poland, it obtained official approval for sales of online cash registers. Since the beginning of the company I have held a position of development director. I am in charge of coordination and approval of works regarding software and hardware solutions for fiscal devices. I am also responsible for their certification in Central Office of Measures.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codeshine?

We hired Codeshine to develop an online fiscal devices store that is integrated with our dealers-dedicated platform and an external payment service provider. The users could choose a product, payment method and a delivery point. Additionally the store was meant to be working on mobile devices and to be optimized for search engines.

What were your goals for this project?

Our goal for this project was to have an additional sales channel for the newest fiscal devices' models. We wanted to make it easy and fast for our customers to get them thanks to the network of dealers.

SOLUTION

How did you select this vendor?

We have been cooperating with the CEO of Codeshine since 2009. The CEO and his team have delivered several different IT projects for us (websites, e-commerce, dedicated software). Preparing the implementation of such a large project we decided to entrust the task to Codeshine, due to its appropriate experience and competence. Our employees have developed very good communications with the Codeshine team.

Describe the project and the services they provided in detail.

The project focused on the implementation of a dedicated online shopping platform from the scratch. It also included integrations with an existing solution for dealers management and an online payment services provider. Beside a basic functionality of online store, the project consisted of development of an interactive dealers map that customers can choose their order's pickup point on.

What was the team composition?

The team consisted of a Front-end Developer, Back-end Developer and a Project Manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Thanks to this project we have gotten a new, really important nowadays, sales channel of the fiscal devices that we distribute over the country. Additionally the project has proven to benefit the dealers as well, whose services are often used by our customers when they pick up their orders.

How was project management arranged and how effective was it?

The project was managed correctly. The progress of work was regularly presented and discussed thanks to which we could actively participate in the creation of the solution.

What did you find most impressive about this company?

The approach of Codeshine's team, their effectiveness and understanding of our needs is what impressed us the most.

Are there any areas for improvement?

No, there aren't any.