Codenia Technologies LLP

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Jute, Inc.

Describe what your company does in a single sentence.

We make Jute Threads, an app for all your stuff.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codenia Technologies LLP to accomplish?
When we first approached Codenia Technologies, we had a very clear goal: to develop a robust and user-friendly mobile app for Jute, Inc. Our company, Jute, Inc, deals with complex cellular, RFID, IoT, and broadband solutions for various enterprise and industrial clients. 
We needed a platform that would streamline connectivity and deliver mission-critical data efficiently and reliably. The challenge was finding a development partner who understood the technical intricacies of our business while also creating an intuitive app that would serve the needs of our clients across multiple industries.

SOLUTION

How did you find Codenia Technologies LLP?

Referral

Why did you select Codenia Technologies LLP over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Codenia Technologies LLP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Codenia Technologies provided an all-encompassing solution for the mobile app development. They took the time to fully understand our business model, our technological requirements, and the unique needs of our customers. The scope of work included everything from initial concept and design to development and testing. They worked closely with our team to integrate cellular, IoT, and broadband capabilities into the app to ensure seamless data collection, processing, and reporting. Some of the key deliverables included:

• A user-friendly mobile interface for both iOS and Android platforms
• Integration of real-time connectivity features for IoT and RFID devices
• Secure data storage and seamless data synchronization across platforms
• Comprehensive testing for performance and security
• Onboarding and training for our internal team
• Throughout the process, Codenia Technologies kept us updated with regular milestones and feedback sessions, ensuring that we were aligned at each stage of development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcome of the project was exactly what we hoped for. The app has drastically improved our ability to collect and manage data from various sources. It has become a crucial part of our service offering, allowing our clients to access and process mission-critical data from remote locations in real time. 
The performance of the app has been exceptional, even under demanding conditions. The feedback from both our internal team and clients has been overwhelmingly positive.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team at Codenia Technologies LLP responded promptly and effectively, adjusting quickly to meet our needs. Their communication was clear, transparent, and consistent throughout the development process.

What was your primary form of communication with Codenia Technologies LLP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to understand the nuances of our work and apply that knowledge to the app was a major factor in the success of this project. Additionally, the customer service was exceptional , the team was always available to provide support and troubleshoot any issues that arose.

Are there any areas for improvement or something Codenia Technologies LLP could have done differently?

Nothing at all. 

BACKGROUND

Please describe your company and position.

I am the CEO of Magnet Co, LLC

Describe what your company does in a single sentence.

Magnet is a full service digital strategy agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codenia Technologies LLP to accomplish?

• When we initially partnered with Codenia Technologies, we had a clear objective in mind: to develop a mobile app that would simplify and enhance the way we manage and analyze our advertising and marketing campaigns at Magnet Co, LLC. We wanted to provide our clients with a more efficient and transparent way of tracking real-time campaign data, and ensure that our internal teams had a more streamlined process for monitoring performance. The challenge was to create an app that would not only integrate with our existing IoT and RFID solutions, but also scale as our needs grew. Additionally, we needed the app to be user-friendly, as it would be used by both our technical teams and clients from various industries, each with their own specific requirements.

SOLUTION

How did you find Codenia Technologies LLP?

Referral

Why did you select Codenia Technologies LLP over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Codenia Technologies LLP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Codenia Technologies took the time to understand the core needs of our business and developed a comprehensive mobile app solution that addressed all of our objectives. They designed the app with a focus on ease of use, while ensuring it was robust enough to handle large volumes of data. The scope of work included everything from the initial planning and design phase, to the development, testing, and eventual deployment of the app.

The app was built to be compatible with both Android and iOS platforms, ensuring a broad reach for our client base. One of the key deliverables was its ability to integrate seamlessly with our IoT and RFID systems, allowing for real-time data tracking. This feature was essential for our clients, who could now access up-to-date analytics on their campaigns directly from the app. Additionally, Codenia Technologies provided us with the flexibility to scale the app in the future, as well as the ability to add new features as our business evolves. They also created detailed documentation and training materials to ensure that we could manage the app internally without any major hurdles.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the app was launched, we’ve experienced a significant improvement in the efficiency of our operations. The real-time data tracking capabilities have reduced the time spent on manual reporting, and our teams can now make faster, more informed decisions. Our clients, too, have expressed their satisfaction with the mobile app, particularly with how easy it is to access detailed performance metrics. This transparency has strengthened our client relationships and made us more competitive in the market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management from Codenia Technologies was one of the standout aspects of our experience. They adhered to a well-defined timeline and met all key milestones as agreed upon at the beginning of the project. Whenever we had specific requests or needed adjustments, the Codenia team was incredibly responsive, providing solutions in a timely manner. Their proactive communication and willingness to collaborate with us at every step of the way was key to the project’s success.

What was your primary form of communication with Codenia Technologies LLP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

 They didn’t just develop an app; they crafted a solution tailored to our unique business challenges. Their ability to blend technical expertise with an understanding of the advertising and marketing space was evident in the final product. We felt that they invested in the success of our business, not just in delivering a product.

Are there any areas for improvement or something Codenia Technologies LLP could have done differently?

As for areas of improvement, it’s tough to identify many. However, one minor suggestion would be for them to offer even more customization options in the reporting features within the app. While the current setup works well, having additional flexibility in how the reports are displayed would make the app even more adaptable to different client needs. Working with Codenia Technologies was a highly positive experience, and the mobile app they developed has proven to be an invaluable tool for both our internal teams and our clients.

BACKGROUND

Please describe your company and your position there.

I am the CEO of the company , we provide IT Services to our clients in Financial and Manufacturing domain

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codenia Technologies LLP?

We hired Codenia technologies for development of an arogya darshak app to manage visitors , vendors and customers entry to our clients office for covid related issues

What were your goals for this project?

We wanted to gather health status of our visitors Arogya sethu app by capturing information through QR code and creating a dashboard to alert the clients on any positve cases

SOLUTION

How did you select Codenia Technologies LLP?

We had seen their earlier work with some of our known companies and found them to be very good. Then, we pitched them the requirement and they came up with the best solution.

Describe the project in detail.

Once we selected the vendor they came up with the Requirement Specifications and we finalized on the same. Later they came up with the wire diagrams to finalize the UI and they submitted the app for prototype testing and after completion and final testing the app was submitted

What was the team composition?

• 1 Project Manager
• 2 Native Android Developers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have installed the solution with many client now , Codenia has been very flexible to make the changes needed as per client and getting the reports

How effective was the workflow between your team and theirs?

Project Manager was very clear with the requirements , made the documents very clear , used the gantt charts and we knew when were overshooting the timelines and they took the feedback very positively and ensured that the changes were made after proper discussion and they gave their feedbacks on what could happen if the changes were made

What did you find most impressive about this company?

They have a very good knowledge on Android apps

Are there any areas for improvement?

May be a bit more emphasis on documentation , since the product is not a big project we could accept this.

BACKGROUND

Introduce your business and what you do there.

I own a law firm called RB Law.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codenia Technologies LLP?

I was looking for someone to build a website for me as well as help with an internet presence.

SOLUTION

What was the scope of their involvement?

Codenia Technologies LLP designed and developed my WordPress website. They’re also performing internet marketing services for me.

In India, lawyers are prohibited from doing the marketing themselves. We do marketing by putting out articles in various forums, including websites.

What is the team composition?

I believe three or four people were involved in the project.

How did you come to work with Codenia Technologies LLP?

I was looking for someone who was cost-efficient, as well as someone who could understand my needs and help me achieve those needs. I had been talking to a lot of SEO and website experts, but I realized that all of them were looking to make money and couldn’t resolve my issues.

Codenia Technologies LLP understood my needs, and we had session after session where they shared their ideas and views, and we agreed to go ahead with it. They were very persuasive, and they understood what I was looking for.

How much have you invested with them?

I’ve already spent around $5,000–$10,000.

What is the status of this engagement?

We started working with them in 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I am pretty happy, and I’m going to continue working with Codenia Technologies LLP. I plan on starting a YouTube channel soon, and I’m in talks with them regarding that as well. We are just finalizing things for the channel.

How did Codenia Technologies LLP perform from a project management standpoint?

Whenever I sent them an email or message about an issue, they are pretty quick to address and resolve it as soon as possible.

What did you find most impressive about them?

I’m most impressed with their client satisfaction. They kept sharing their ideas and thoughts, and they kept working on it until I was satisfied.

Are there any areas they could improve?

Every profession and business has its own needs, so they could maybe put some time towards understanding what the needs are of certain professions. I explained things to them, and they understood. But as a client, one would like to have that in the first meeting.

Do you have any advice for potential customers?

It would be good to put everything on the table, whatever your needs are so that their team can understand your requirements and give you the best.

Conversations are very important. If I’m able to convey what I need to them, they will be able to deliver what I need.

BACKGROUND

Please describe your company and your position there.

I am the Vice president at Domu

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codenia Technologies LLP, and what were your goals?

We hired Codenia to develop the portal and mobile apps and also to integrate the same to our ERP

SOLUTION

How did you select Codenia Technologies LLP and what were the deciding factors?

I have worked with codenia even in my previous organization and our relationship is been around from 2016 .. I was an entrepreneur and codenia helped me build my portal and once my company got acquired by a Listed entity they started managing the tech for that entity which was called Shankara Building Products

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work for codenia is to develop and maintain the web and apps. We iterate our needs once every 14 days and they work on developing those modules

How many people from the vendor's team worked with you, and what were their positions?

We have 3 people dedicated for our project and all being software engineers with minimum of 5 years experience. The team lead is with12 years experience

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have never experienced the need for a in-house tech team as we get the same or at times better results from codenia

Describe their project management style, including communication tools and timelines.

We use Google sheets to put up our requirements and track the deliverables on the same

What did you find most impressive or unique about this company?

Their CEO Ashish is a down to earth , easy to access individual who spends a lot of time on the projects and I would term him as a Outsourced CTO

Are there any areas for improvement or something they could have done differently?

Luckily not much. Have seen that their attrition rate is so low that the guys who manage my projects have fully been on these projects and they are also good at transitioning . Don't have any negative or areas of improvement for them

BACKGROUND

Please describe your company and position.

I am the Founder of Yonderlust

Describe what your company does in a single sentence.

 An outdoor gear company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codenia Technologies LLP to accomplish?

• The main challenge for us was ensuring that the app would provide a smooth and real-time experience for users in a fast-paced environment. We were looking for a partner that not only understood the technical complexities but also had experience in sports tech to handle the nuances of this niche industry.

SOLUTION

How did you find Codenia Technologies LLP?

Referral

Why did you select Codenia Technologies LLP over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Codenia Technologies LLP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was broad, but well-organized. They took on everything from initial design concepts to final deployment. Some of the key deliverables included:

A fully functional sports app with live updates for scores, stats, and event schedules.
Integration of third-party APIs to pull data in real time.
A clean, user-friendly interface with intuitive navigation.
The ability to push alerts and notifications for important game events.
Ongoing testing and optimization to ensure performance across devices.
They also took charge of making sure that the app was compatible across multiple platforms, ensuring it would work seamlessly on both Android and iOS. The user experience was central to their design, and the resulting product has been a huge hit with our community.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project has been a resounding success, and we have seen a marked increase in user engagement and positive feedback since the app went live. The app’s real-time sports updates have been particularly well-received, as our users can now stay updated on games and events, no matter where they are. Since launch, we've seen significant improvement in both user retention and overall usage.

In terms of project management, the Codenia Technologies team exceeded expectations. They were extremely responsive to our needs and made sure to keep us updated every step of the way. Any questions or concerns we had were promptly addressed, and they were always willing to tweak and improve features based on our feedback. We appreciated their proactive communication and the fact that they were always on the ball when it came to deadlines.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We appreciated their proactive communication and the fact that they were always on the ball when it came to deadlines.

What was your primary form of communication with Codenia Technologies LLP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their attention to detail and their commitment to understanding the unique needs of the sports industry. While many developers may be familiar with app development in general, Codenia Technologies demonstrated a deep understanding of the technical challenges involved in creating an app with real-time data feeds and seamless user interaction. The app was built to handle high traffic during peak sports events, and they executed it flawlessly.

Are there any areas for improvement or something Codenia Technologies LLP could have done differently?

There isn’t much to point out in terms of areas for improvement. If anything, it would be that they could provide more in-depth post-launch analytics or user behavior insights. That said, we’re more than satisfied with the final product and the ongoing support they’ve provided.

BACKGROUND

Please describe your company and position.

I am the Director of Engagement & Mktg of University of North Carolina

Describe what your company does in a single sentence.

The University of North Carolina at Charlotte is a public research university in Charlotte, North Carolina. UNC Charlotte offers 24 doctoral, 66 master's, and 79 bachelor's degree programs through nine colleges. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codenia Technologies LLP to accomplish?

• We initially reached out to Codenia Technologies because we were facing a significant challenge in streamlining our marketing strategies for the University of North Carolina. The goal was to improve engagement and communication with both prospective students and the existing academic community. We wanted to create a more targeted and effective marketing campaign that aligned with our objectives of promoting our programs while keeping the University’s values front and center. The challenge was to use the latest technology and marketing tools to provide real-time insights, improve outreach efforts, and personalize our communications to better cater to our diverse audience.

SOLUTION

How did you find Codenia Technologies LLP?

Referral

Why did you select Codenia Technologies LLP over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Codenia Technologies LLP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Codenia Technologies delivered a comprehensive business consulting solution that addressed all aspects of our marketing and communication needs. They started by evaluating our current processes and identifying gaps in our approach. The solution they proposed encompassed digital marketing strategies, customer segmentation, and automation techniques to ensure that we reached the right audience at the right time.

They conducted thorough research to understand the University’s brand and objectives, then used data-driven insights to develop an action plan tailored to our specific needs. The scope included designing a customer relationship management (CRM) strategy that integrated with our existing tools, building personalized outreach programs, and implementing marketing automation workflows to make our communication more efficient.

Key deliverables included detailed market research, a comprehensive digital marketing strategy, an implementation roadmap, and training for our marketing teams on how to effectively use the new tools and strategies. Codenia also provided ongoing support after implementation to ensure smooth execution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes of the project were more than just measurable improvements. The new strategies allowed us to significantly enhance our outreach efforts. For instance, our targeted marketing campaigns saw improved engagement levels, particularly with prospective students. Codenia's insights into the specific needs of our audience led to a more personalized approach, which increased our ability to connect with both students and faculty members more meaningfully. We were also able to track results in real-time, giving us the ability to adjust our approach dynamically.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

One of the things we appreciated the most was Codenia's commitment to timely delivery. The team kept us updated throughout the process and always adhered to deadlines. Whenever we had questions or needed adjustments, they were quick to respond and offer solutions that met our needs. Their project management was seamless, and their dedication to ensuring we were satisfied was evident at every stage.

What was your primary form of communication with Codenia Technologies LLP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly stood out about Codenia Technologies was their ability to combine deep industry knowledge with innovative solutions. They didn’t just provide us with standard advice; they tailored their recommendations based on our unique challenges. The result was a custom-built strategy that helped us reach our goals effectively.

Are there any areas for improvement or something Codenia Technologies LLP could have done differently?

 I can honestly say that our experience was overwhelmingly positive. However, one area that could have been enhanced was the initial onboarding phase, which felt a bit rushed. A bit more time spent on preparing our internal teams for the changes would have allowed us to hit the ground running even faster. That said, this minor gap was quickly addressed, and the rest of the project more than made up for it.

BACKGROUND

Please describe your company and position.

I am the Managing Director of IvyWise

Describe what your company does in a single sentence.

We offer educational services primarily around college admissions and graduate school admissions consulting. Our team also works with younger students and does tutoring.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codenia Technologies LLP to accomplish?

• We hired Codenia Technologies to help IvyWise develop a custom software solution to enhance our educational services and streamline our internal processes. As a leading provider in the education industry, we needed a platform that could support our growing client base, manage the increasing complexity of our services, and provide more intuitive tools for our staff and clients. The primary objective was to create a seamless experience that could integrate various components of our offerings, such as student advising, college admissions, and performance tracking, all while maintaining the highest standards of security and user experience.

SOLUTION

How did you find Codenia Technologies LLP?

Referral

Why did you select Codenia Technologies LLP over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Codenia Technologies LLP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved the development of a bespoke software solution that could support a diverse range of functionalities tailored to our needs. Codenia Technologies took the time to understand our unique challenges and worked closely with our team to craft a solution that would meet both our short-term needs and long-term growth objectives.

The scope of work included the design and development of a custom web application, focusing on the integration of features like a client portal for students and parents, automated workflows for advisers, and a comprehensive back-end system for our internal team to track student progress. They also focused on ensuring that the platform was both scalable and user-friendly, keeping in mind the evolving needs of the education industry.

Key deliverables from Codenia included:

A fully functional client portal.
An intuitive back-end dashboard for staff and advisors.
Seamless integration with third-party tools and services we were already using.
A robust, secure database to handle sensitive student data.
Results & Feedback Section

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the launch of the new system, we’ve seen considerable improvements in our operations. The new platform has significantly reduced the time our team spends on administrative tasks, allowing us to focus more on providing personalized services to our clients. The integration of automated workflows has also improved the efficiency of our daily operations, which is critical in the fast-paced education sector.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

 They were highly responsive to our needs, making sure to address any concerns we raised quickly and effectively. When we had changes or additional requests, they were flexible and always provided realistic timelines for when those changes could be implemented. I was particularly impressed by their ability to adapt to shifting priorities without compromising the quality of the work.

What was your primary form of communication with Codenia Technologies LLP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their technical expertise and customer-first attitude really set them apart from other companies we’ve worked with in the past.

Are there any areas for improvement or something Codenia Technologies LLP could have done differently?

If there were one area for improvement, it would simply be in the initial planning phase where we could have had more time to discuss every minute detail upfront. While the iterative approach worked well in the end, a bit more initial clarity on certain features would have saved some back-and-forth later on. That being said, this did not detract from the overall success of the project, and the flexibility shown by Codenia Technologies was a huge asset.

BACKGROUND

Please describe your company and position.

I am the Founder of Blockchain Game

Describe what your company does in a single sentence.

 We’re building a blockchain crime game, which is something new. Users can steal money from each other, buy weapons, make themselves stronger, play with a spinning wheel to get special perks, and more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codenia Technologies LLP to accomplish?

• When we initially approached Codenia Technologies, we were looking to develop a blockchain-based game that would integrate unique in-game assets with a strong underlying blockchain infrastructure. We wanted to offer a seamless gaming experience for our users, while also introducing the exciting concept of true ownership of digital assets. Our main goal was to create a game that could take full advantage of blockchain's capabilities, allowing players to truly own, trade, and utilize their in-game assets in a decentralized environment. Another challenge we faced was integrating a secure, scalable, and user-friendly payment system to handle the transactions related to these digital assets. Codenia Technologies was chosen because of their expertise in both blockchain and gaming, which aligned with our vision perfectly.

SOLUTION

How did you find Codenia Technologies LLP?

Referral

Why did you select Codenia Technologies LLP over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Codenia Technologies LLP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was broad and included the development of the entire game platform, ensuring a smooth experience for players. The project involved integrating blockchain-based smart contracts to govern in-game transactions, developing an intuitive user interface for both the game and the wallet, and creating an architecture that could handle scaling as the game grew in popularity. The team also helped design and implement a system where players could freely trade assets, which added a new layer of excitement and value to the gaming experience.

Key deliverables included:

A fully functioning game environment built with blockchain integration.
A secure, intuitive digital wallet for players.
A user-friendly interface for smooth game navigation.
A secure transaction system utilizing smart contracts.
A scalable solution with the capability of handling growing player data and in-game assets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The blockchain game developed by Codenia Technologies was a game-changer for us. Not only did we see an increase in user engagement and retention, but the platform became a community where players were excited to share and trade their unique digital assets. The seamless integration of blockchain made the game feel more interactive and added real-world value to the digital assets. We also noticed that the transaction system worked flawlessly, with minimal issues from the user side, which was a major relief for us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was exceptional. The team at Codenia was proactive in keeping us informed throughout the development process. They delivered all key milestones on time and were always open to feedback. Whenever we had a concern or a new idea, they were quick to respond and adjust accordingly. Their ability to adapt to our needs made the entire process smooth and collaborative. I appreciated their attention to detail, which ensured that no aspect of the project was overlooked.

What was your primary form of communication with Codenia Technologies LLP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about Codenia Technologies was their deep understanding of both the technical side of blockchain and the creative demands of game development. They didn’t just focus on making the game functional, but also ensured that it was fun, intuitive, and engaging. Their technical team brought innovative ideas to the table, making the user experience top-notch.

Are there any areas for improvement or something Codenia Technologies LLP could have done differently?

Their willingness to support and train us throughout the entire process more than made up for this.

BACKGROUND

Please describe your company and position.

I am the Project Manager of House of Lobkowicz

Describe what your company does in a single sentence.

House of Lobkowicz -  manage, protect, and care for the entirety of Lobkowicz cultural heritage. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codenia Technologies LLP to accomplish?

• We engaged Codenia Technologies to develop a mobile application for our telecommunications firm. Our primary objective was to create a seamless, user-friendly app that would streamline customer interactions, allowing users to easily manage their accounts, browse services, and make payments on their mobile devices
• The challenge was ensuring the app integrated smoothly with our existing backend systems while offering a fresh and intuitive user experience for both Android and iOS platforms. We wanted an app that not only showcased our services but also improved customer satisfaction by making it easier for users to access their accounts, view usage data, and resolve service-related issues on-the-go.

SOLUTION

How did you find Codenia Technologies LLP?

Referral

Why did you select Codenia Technologies LLP over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Codenia Technologies LLP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was extensive, as Codenia Technologies needed to handle both the mobile app development and integration with our existing systems. They began with an in-depth analysis of our business requirements and user needs, which involved close collaboration with our team. From the beginning, they set up a project plan that included design, development, testing, and deployment phases.

One of the most crucial aspects of the project was the app's integration with our telecom service infrastructure. This meant enabling features like real-time billing updates, service status tracking, and troubleshooting support. They also worked closely with our IT department to ensure that sensitive customer data was handled securely.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The mobile app was successfully launched, and we immediately began seeing positive customer feedback. Users appreciated the ease of use and the improved ability to self-manage their accounts, reducing the number of calls to customer support. The app helped streamline service requests, leading to faster issue resolution times, which is always a priority for us in the telecommunications industry.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Codenia Technologies truly excelled in project management. They adhered to timelines and regularly updated us on progress. Whenever we had questions or concerns, they were quick to address them, whether it was a technical issue or a need for a feature tweak. Their communication was clear, and they were proactive in ensuring the app would meet our expectations. The team delivered each milestone on schedule, with thorough testing before each release, which minimized post-launch issues.

What was your primary form of communication with Codenia Technologies LLP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Codenia Technologies was their attention to detail. They not only developed the app but also took the time to understand the nuances of our business and our users' needs. 

Are there any areas for improvement or something Codenia Technologies LLP could have done differently?

Codenia Technologies was responsive in helping us overcome this challenge with training sessions and detailed guides.