What was the scope of their involvement?
There have been a variety of projects. Some projects are backend and database work, and some are frontend website work. Some of the more complex ones are functions such as SMS messaging from a database and back office, including the segmentation and sending the actual messages. There's also a variety of work around analytics, collecting and displaying data and building business intelligence tools, and organizing our customer database functions and statistics on the gameplay that we have on the website.
We have built a variety of free-to-play games. Through the backend functions, we can see the gameplay, see the people’s scores and various leaderboards, and also view automated email campaigns based on the results of monthly games or daily gameplay. All the work on the frontend has been web-based.
What is the team composition?
We've worked with 4–5 people. There's a lead developer who helped with the backend and frontend. There's also a systems administrator updating the server side, including email messages and website data backups. There have been a few other developers who've done specific projects.
How did you come to work with CodeIT?
We first found them through Elance (now Upwork). I read reviews, looked at costs and initial quotes, and had conversations with a number of suppliers for development services. Based on previous reviews, they have professionalism. I picked them and started working with them.
How much have you invested with them?
We've spent around $200,000 with them so far.
What is the status of this engagement?
We've been working with them since May 2013. At the moment, we don't have a developer working full-time, so their work is more on an ad hoc basis. We still have a system admin responsible for the emails and services.