Advanced Software Engineering Made in Europe

CodeCoda is an innovative global IT and BPO services, solutions and Advanced Software Development provider, in one of the fastest growing industries worldwide. We were founded by IT Veterans to provide a stable way of working for themselves and being true to their understanding about true customer dedication and technical excellence. 

Headquartered in Dublin, Ireland and with a production facility in Plovdiv, Bulgaria, CodeCoda provides reliable IT Outsourcing services in a variety of high-tech technologies, ranging from AI to Custom Web Development. 
We operate on a global scale, and work with Small and Medium size companies up to Fortune 500 enterprises, ranging over a variety of industries, normally on contracts that last longer than a year.

 
$25,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2016
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Plovdiv, Bulgaria
headquarters
other locations

Portfolio

Key clients: 

Small and Medium size companies up to Fortune 500 enterprises.

Reviews

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API Support for Hotel Booking Application

"We’re not getting just what we ordered; we’re getting something that works."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan 2016 - Ongoing
Project summary: 

Working in Java and PHP, CodeCoda revamped significant portions of a hotel booking application’s API to improve its load balancing and upload capacity. They now provide ongoing maintenance.

The Reviewer
 
11-50 Employees
 
Plovdiv, Bulgaria
Peter Chalakov
CTO, YOU INTL Ltd
 
Verified
The Review
Feedback summary: 

The updated platform meets all requirements and is easier for customers to use. CodeCoda produces high-quality development work rapidly, leading to more potential work for their team. Timeliness, communication, and technical expertise contribute to a smooth collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of YOU INTL Ltd. We create backends for accommodation businesses. For example, let’s say a hotel needs to communicate a specific availability to online booking engines like Booking.com and Expedia. For customers looking to work on multiple distribution platforms, the process becomes hard to maintain. Our engine integrates with all big providers and gives customers a single-entry point for their accommodations. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CodeCoda?

We have a lot of API functionality in the backend, and we’re talking to thousands of hotels at the same time, which can result in hundreds of thousands of concurrent requests. We needed help balancing the load of our API.    

SOLUTION

What was the scope of their involvement?

CodeCoda reworked large parts of the API when we started. They worked on the backend platform used by hotel owners, including its API implementation, cloud infrastructure, and the whole DevOps part.
 
We’re using Java on the backend, and PHP for some smaller parts. We’re using Apache Cassandra as a database. We have chatbots and a couple of cutting-edge technologies that aren’t commonly found or provided by developers.
 
What is the team composition?

We worked with 12–13 people from CodeCoda, including two project managers.
 
How did you come to work with CodeCoda?

One of CodeCoda’s business developers got in contact with us while we needed their services. We got in touch with other companies as well, but CodeCoda’s offer was the best.
 
How much have you invested with them?

We’ve spent about $200,000.
 
What is the status of this engagement?

We started working with CodeCoda in January 2016, and they provided ongoing maintenance. We’re planning to start a new project with CodeCoda this autumn, and they will continue to maintain the original part—mainly the cloud infrastructure. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a fully working business, which is a measurable outcome in itself. Using their experience, CodeCoda helped us improve on our originally planned functionalities, making them more logical for hotel owners to use. They’re a team of smart people with broad experience in several industries. They’ve helped us a lot when our requirements weren’t 100% clear or when we weren’t completely confident with our ideas.
  
How did CodeCoda perform from a project management standpoint?

CodeCoda uses Jira for task management, and we have full access to the boards. They also have a proprietary platform for time tracking linked to the committed code. We can see what the developers and background people are working on currently. If we need to give an explanation that isn’t clear in the requirements, the project managers put us in touch with the developers straight away.

What did you find most impressive about them?

Our last outsourcing experience didn’t pan out as we hoped—we felt that we overpaid and the company underdelivered.  We haven’t had that feeling with CodeCoda. I come from a development background, so I know what good-quality code looks like. CodeCoda continually delivers high-quality code on time or even faster than we expect. I can trust their team to know what they’re doing and to seek clarity when our instructions are vague or incomplete. We’re not getting just what we ordered; we’re getting something that works. 
 
Are there any areas they could improve?

The team tries to communicate a lot, but I’m quite busy, so it can be too much for me. I do understand that CodeCoda needs my approval to do things, but they can overcommunicate. This is a personal thing, and I don’t think it should be used against them. It might be a good trait for some clients.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    CodeCoda delivered ahead of the actual project timeline.
  • 5.0 Cost
    Value / within estimates
    The team provides better service and more features for lower rates than past developers we’ve worked with.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’d recommend them to anyone, anytime.