CodeBright

BACKGROUND

Please describe your company and position.

I am the CEO of DepozitApp LLC

Describe what your company does in a single sentence.

Financial app

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CodeBright to accomplish?

• Develop and deliver a secure fintech mobile app (DepozitApp) with escrow functionality and instant payouts, within the agreed timeline.
• Provide transparent reporting of development hours, tasks, and costs, without inflating or misrepresenting deliverables.
• Respect contractual commitments (NDA, interpreter in meetings, timely delivery of assets/codes) and ensure clear, truthful communication with the client.

SOLUTION

How did you find CodeBright?

Online Search

Why did you select CodeBright over others?

High ratings

How many teammates from CodeBright were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Despite paying over $55,000 and receiving reports of 900+ hours billed, many key features were either delayed, poorly implemented, or misrepresented. Several tasks were billed with inflated hours (for example, 25 hours charged for adjusting a 1% fee, when even they later admitted it was a one-line change).

Promises such as “instant payouts after $2,000 in Stripe deposits” were never backed by any evidence — I later confirmed directly with Stripe that such statements were false.

Requests for deliverables (source code, assets, documentation) were constantly delayed, postponed, or tied to additional payments, despite this being explicitly covered by our NDA agreement.

Both Irina and Andrey repeatedly gave assurances that urgent matters would be handled “the next day,” yet they consistently failed to deliver. On multiple occasions, they contradicted themselves — first confirming features or deadlines, and later denying or reframing them as misunderstandings.

Communication often shifted blame back to me as the client, while critical deadlines (June, July, and August launch targets) were consistently missed without accountability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Outcomes / Project Metrics:

Over $55,000 paid and 900+ hours billed by CodeBright.
Promised launch dates (June, July, August 2025) were all missed.
Deliverables (source code, documentation, assets) still withheld despite repeated requests.
Features like instant payouts and commission adjustments were either delayed, misrepresented, or falsely promised.
Stripe confirmed no such $2,000 payout requirement existed, contradicting what Irina and Andrey repeatedly told me.
End result: after 8 months, I do not have a fully functional or reliable app to launch, and the delays created significant financial and reputational damage.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management:

CodeBright’s project management was extremely poor. Irina and Andrey consistently promised deadlines (March, June, July, August 2025) and failed to deliver every time. Whenever I raised urgent needs, the response was always “tomorrow” or “next week,” but those commitments were never fulfilled.

Instead of addressing issues, they created confusion, shifted blame back to me, or used excuses like “miscommunication.” Even after I confirmed changes multiple times, they asked me again and again, wasting time and billing more hours.

Communication was also unreliable: they rarely provided interpreters as agreed, ignored urgent messages, and only responded when it was convenient for them. Their pattern was delay, excuse, and deflection — never accountability.

The result: nothing was ever delivered on time, and my needs as a client were dismissed repeatedly.

What was your primary form of communication with CodeBright?

Email or Messaging App

What did you find most impressive or unique about this company?

Most Impressive or Unique:

Honestly, nothing positive stood out. What was unique about CodeBright was how they managed to waste time and inflate hours while delivering almost nothing usable.

Irina and Andrey were consistent in one thing: creating delays and confusion. Even the simplest tasks (like changing a percentage from 0.5% to 1%) were exaggerated into 25+ hours of work.

If there is something “unique” here, it’s how they turned every request into an excuse for more time and money, while still failing to deliver.

Are there any areas for improvement or something CodeBright could have done differently?

CodeBright should have been transparent and professional. They inflated hours, delayed deliverables, and constantly pushed priorities to “tomorrow,” creating unnecessary stress and blocking progress.

Company Responses

The service provider responded on September 26, 2025.

DepozitApp is now live in the AppStore (Sept 23 2025), confirming the full codebase we delivered is complete and functional.

Scope/Timeline

The original estimate was 640 hours (768 with buffer). At the client’s request we added major features, raising the approved total to 850 hours (1,020 with buffer), approved Mar 12 2025. On Mar 11 the client agreed to a new launch target of July 15. After third-party dependencies required another shift, the client set a final release date of Aug 28, when both iOS/Android apps launched.

Hours/Tasks

All 873.9 billable hours are documented in Jira and remain within the approved estimate plus buffer. The cited “25-hour 1 % fee change” required coordinated backend, mobile, testing, and redeployment work—not a one-line edit.

Instant Payouts

The instant-payout feature is implemented; Stripe requires a 60-day account history before activation. Standard payouts worked immediately.

Deliverables/Payment

On Aug 29 the client asked to put the project on hold and requested all deliverables. After assigning new tasks on Aug 30 and demanding a full transfer over Labor Day weekend, we delivered the entire codebase and assets on Sept 1, the next business day.

When the client later claimed files were missing, we re-sent the repository on Sept 5.

Despite receiving the codebase twice—and later using it to publish the live app—the client filed chargebacks on all cleared payments for seven months of work and still owes the final balance.

Communication

The client mentioned a need for Spanish-English interpretation only on our first call and not again until the dispute. Despite our efforts—visuals, flowcharts, detailed emails—language differences occasionally caused misunderstandings and delays.

All supporting records are securely stored and can be provided to anyone upon request. We stand by the quality and completeness of our work and our good-faith efforts to deliver.

BACKGROUND

Please describe your company and your position there.

I am a Head of Sales at Amazi - amazing SaaS CRM for Exteriour Housing Maintenance Companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CodeBright, and what were your goals?

CodeBright has worked with us from the very beginning. Our CRM has grown since and went through multiple iterations over 4 years and 1 month.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found CodeBright through a referral and also found them online. We read reviews about them, had an intro call. We liked the team, decided to give them a try in a form of a discovery phase, and stuck with them for the rest of the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

At first, they designed and developed a CRM for our parent Exteriour Housing Maintenance Company. They first started with a discovery phase to see whether we wil be a great match. Then they created an MVP for our parent company, which allowed us to show it to potential clients, to the market, get some feedback from potential clients.

Then we started working with CodeBright in 2-week sprints, with a demo after each sprint. After that, once we had a market-ready product, we decided to sell it as a SaaS CRM to the companies that are outside of the service area of our parent company.

How many people from the vendor's team worked with you, and what were their positions?

There were 8 people in the core team, which included 4 software engineers, project manager, business analyts, UI/UX designer and a Quality Assurance specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

CodeBright created a SaaS CRM for Building Exterior Maintenance Businesses. They were very communicative and flexible. Our team always had direct access to their development and management team, so the workflow was very responsive.

Overall, CodeBright created a great software for us that has unique features that no one else has, and the whole process of creation was a pleasure.

Describe their project management style, including communication tools and timeliness.

The project management was great. They regularly met deadlines and had demos for us every 2 weeks. They were always willing to answer any questions that we had.

What did you find most impressive or unique about this company?

Their communication and openness to new ideas are one of a kind. This came as a good combination with CodeBright's strong development team. CodeBright provides access to full scope development, allowing us to build an entire product using the same company.

Are there any areas for improvement or something they could have done differently?

Overall, we enjoy working with CodeBright. So far we have noted no areas of improvement worth mentioning.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a digital networking company that focuses on digital business cards through near-field communication. We’re located in Alabama.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CodeBright?

I hired CodeBright to develop a web application. A previous software company had dropped the ball on my project — they were misrepresenting who they were and I didn’t trust the work they were doing.

SOLUTION

What was the scope of their involvement?

They designed and developed our web application from scratch using Python, SQL, and JSON. The web app is hosted on an AWS server. CodeBright also handled the UI/UX design for the app, including layout, typography, and color scheme. I used their design for my company’s branding and updated our website to match the app. We’re now working with CodeBright on additional projects.

Given how short my web app development timeline was, I gave them a lot of creative liberty and let them make a lot of assumptions about what I wanted. They didn’t have time to slow down the process by asking every single little question they encountered. 

What is the team composition?

I worked with Andrey (CEO) and Iryna (Project Manager).

How did you come to work with CodeBright?

I found CodeBright on Clutch and scheduled an interview with the owner via WebEx. I told them what I needed and explained my budget and timeline. Out of 11 other software companies that I was interviewing at the time, I chose CodeBright.

How much have you invested with them?

I invested around $55,000 with CodeBright to develop our web application.

What is the status of this engagement?

I started working with CodeBright in October 2021. Our initial project was completed in January 2022, and we’re now working together on additional projects.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They knocked it out of the park. Their developers came up with some awesome ideas and proposed alternative approaches that were so much better than what I’d suggested. I ended up liking their design work on the app so much that I updated all of my company’s branding to match.

How did CodeBright perform from a project management standpoint?

I’d give their project management a 100% score. We communicated through Zoom and email. They’re extremely responsive, and they worked fast. I never waited on a response. Just yesterday, for example, I responded to a question late in the afternoon, and I had their email when I woke up this morning. 

What did you find most impressive about them?

CodeBright’s communication was impressive, and their price was extremely competitive. I definitely felt like I got what I paid for.

Are there any areas they could improve?

This was probably partly my fault, but when we had conversations, sometimes I’d talk about a lot of ideas. They’d quote me for those ideas, and at the end of the project, there were about eight different estimates for those ideas to take into account, which made it difficult to determine the project’s total price. Based on my feedback, CodeBright is now tracking all additional items in one document with descriptive notes of every meeting for reference.

Do you have any advice for potential customers?

Leverage CodeBright’s intelligence and creativity. As you work with them, ask CodeBright’s developers for their opinions and ideas for making your project better. Be humble, and don’t think that your ideas are the right ones.

CodeBright’s team are experts at this, they’re very intelligent people, and they have really good ideas. If I had tried to rein them in all the time instead of listening, I would’ve missed out on a lot of really cool features.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of a market telematics installation platform that enables end-users to book technicians. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CodeBright?

We hired CodeBright to develop custom-built mobile apps and web-based software platforms for our third-party customers. 

SOLUTION

What was the scope of their involvement?

They primarily develop software platforms to automate the processes from purchase orders to invoicing. Mobile apps are available on Android and iOS. On the mobile apps, the automation involves scheduling, automated invoicing, purchase orders, and more. The services are custom forms for our third-party clients. 

We’ve worked together to create the wireframe. The app also tracks navigation for track mileage to or from locations, so we can automatically update the trip mileage the technicians can get paid for. For the mileage, that gets automatically placed in the invoice. We do everything from scratch.

What is the team composition?

Together with Andrey (CEO), I work with four people from CodeBright. The people I collaborate with are responsible for managing the project and ensuring that everything aligns properly. 

How did you come to work with CodeBright?

As I was searching for multiple development companies to outsource the project, I just felt like I could trust CodeBright. We had a few talks with other companies, but they were just a little bit better than the people that I was looking at locally. 

How much have you invested with them?

We’ve spent approximately $50,000. 

What is the status of this engagement?

We started around September 2020, and we continue to collaborate.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We track their work through what we share with each other. As we continue to move forward with the project, they continue to open up spaces for me to see and test things out.

How did CodeBright perform from a project management standpoint?

They’ve been doing very well when it comes to project management. 

What did you find most impressive about them?

CodeBright’s patience is impressive. Their attentiveness and ability to solve problems also stand out. I highly appreciate that they don't say no to things. 

Are there any areas they could improve?

This is not necessarily a necessity, but it would be nice to know what’s the reason behind everything. They can be more open to that, but I appreciate that whenever I have questions and ask the “whys”, they always respond. The team walks us through what they do, but I just want to know too much and I want to know the most. 

Do you have any advice for potential customers?

With any development company, just understand the process of what you’re trying to get completed and be able to explain in detail what it is you want. I trust CodeBright’s skills and as long as the process that I’m laying out works and the functionalities are there, then those are my only recommendations.

BACKGROUND

Please describe your company and your position there.

I’m a general manager of a medium-sized construction company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CodeBright?

We needed an external resource to develop a custom software web application to better run our business.

What were your goals for this project?

We wanted to replace an outdated and obsolete system.

SOLUTION

How did you select this vendor?

We’d worked with CodeBright before.

Describe the project and the services they provided in detail.

CodeBright reverse engineered our old system. Using PHP and Laravel, they built a new system from the ground up to run our back-office, commissions, and accounting. 

What was the team composition?

A team of 10-12 people are working full-time on this project, including a project manager, QA expert, team lead, as well as front- and backend developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’ve been up and running with our new software for over two months now. We couldn’t be happier. CodeBright built it specifically for us so it fits our needs perfectly. It’s similar to our old program but it works flawlessly and is reliable. They gave us new features that we’ve wanted for the last 10 years.

How was project management arranged and how effective was it?

The project management (e.g., scrum and sprints) was very effective. Their team is organized and motivated. We were so impressed that we’re actually thinking of adopting some of the best practices in our business.

What did you find most impressive about this company?

Their workflow structure was most impressive and refreshing.

Are there any areas for improvement?

Nothing major. We've suggested they keep the sprint start and end dates public, and they’re working on implementing that policy.

BACKGROUND

Please describe your company and your position there.

I’m the founder of an HR and recruiting consultancy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CodeBright?

We hired them for bot creation, training, big data (machine learning, deep learning), and some IoT work. 

What were your goals for this project?

We wanted to save on long-term costs by automating tedious business processes.

SOLUTION

How did you select this vendor?

I had worked with them previously and reached out to them when I started this business. I knew they were sharp!

Describe the project and the services they provided in detail.

This was a sizeable project! The virtual assistant they built receives a job description, visits multiple job listing sites, scans resumes, and reaches out to the most fitting candidates through email, Facebook, and LinkedIn. Then it holds pre-screening interviews with potential candidates by asking questions we write.

It can hold a few thousand conversations at the same time, which is mind-boggling! After interviewing everyone, the bot gives us its Top 5, Top 10, and Top 20 lists. Once we select the interview candidates, it contacts them for the next round of interviews.

What was the team composition?

I mostly worked with the project manager, so I'm not certain of the team composition.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The system automated over 80% of our recruitment processes.

How was project management arranged and how effective was it?

We used Jira as a project management tool, which worked well!

What did you find most impressive about this company?

They never told me that something was impossible, and they always figured it out. 

Are there any areas for improvement?

They had some growing pains, but nothing major.

BACKGROUND

Please describe your company and your position there.

I'm the founder and CEO of My Bag Check, Inc. We’re a technology company that provides on-demand luggage pickup, storage, and delivery.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CodeBright?

I was looking for someone to develop a market-ready version of my platform quickly.

What were your goals for this project?

I was trying to validate my startup idea and see whether there was a need for it in the market. I also wanted to build a profitable company and dominate a particular market segment.

SOLUTION

How did you select this vendor?

I considered a few other software development companies, but I selected CodeBright because my point of contact saw my vision. The cost was another big factor.

Can you go into detail about the services they provided and the scope of the project?

CodeBright took my vision and completed all necessary requirement gathering, including wireframe and prototype generation, and produced a mobile app, a web app, and an admin panel. They created a UX/UI design and handled front- and backend development, quality assurance, and publishing the app to the App Store.

What was the team composition?

I only ever worked with a single project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Soon after the initial version of the app launched and apparent bugs were resolved, revenue started to come in. We were featured in TechCrunch after a few months of steady revenue growth, and saw a tenfold increase in users, seemingly overnight. Now, my user base continues to grow and we’ve formed strategic partnerships that will help us become a leader in our segment of the transportation industry.

How was project management arranged and how effective was it?

I always knew what was going on, milestones were completed on time, and if anything came up, the team addressed it in a timely manner. If something didn’t go according to plan, that was to communicated to me on Trello, which proved to be highly effective. I only communicate with a single project manager, who takes care of everything.

What did you find most impressive about this company?

Their team made my success a priority. They were available to resolve issues quickly, even after production finished, and avoid outages.

Are there any areas where they can improve?

There is almost always an appropriate level of communication, but it’s something they should continue to work on.

BACKGROUND

Please describe your company and your position there.

I'm the general manager of a debt collection firm based in NYC.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CodeBright?

We hired CodeBright to design a custom web-based software.

What were your goals for this project?

We wanted our process to become more effective/efficient, reduce costs and manual work, and increase volume and profitability.

SOLUTION

How did you select this vendor?

We talked with a few vendors before hiring CodeBright. The representative from CodeBright actually came to our office in NYC and spent the time to learn exactly what we needed. They made great suggestions, and we were confident that they could deliver. 

Can you go into detail about the services they provided and the scope of the project?

They conducted an extensive discovery phase to understand our requirements before starting the actual development. Their team developed blueprint/scope of work documents, flowcharts, and wireframes. After we approved of their plans, they designed, developed, ensured quality assurance, and helped launch the software. Currently, they oversee any post-production errors and maintenance. 

What was the team composition?

Their project manager is my single point of contact. I know they have 4–5 developers working on our project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We've been using the web app for our practice for over six months now. It has helped to make the complicated debt collection process a lot easier. Now, everyone on the team stays updated the status of each case and what the next steps are. The app also makes paperwork a breeze. Instead of printing out numerous forms and filling them out by hand, the app prints the form from a template and fills in all the necessary fields required by the case file. Due to the increased productivity/efficiency/automation, we can position ourselves to significantly increase the volume of cases we can work on—expanding the business. We're extremely happy with their work thus far.

How was project management arranged and how effective was it?

We use Trello to track progress and report bugs/corrections. We communicate a lot with their project manager via instant chat, phone calls, and Zoom screen sharing meetings. They always keep us in the loop to what's going on. They deliver what they promise—always on time and within our budget.

What did you find most impressive about this company?

The team's ability to quickly learn our business/industry impresses us. After a few weeks, they had a pretty decent understanding of how the debt collection process works. They were almost able to speak our language. The team always recommend great suggestions and come up with different ways to improve/automate/simplify the complex debt collection process using technology.

BACKGROUND

Please describe your company and position.

I am the CEO of telmedx.

Describe what your company does in a single sentence.

We provide a mobile phone-based high-resolution video telemedicine platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CodeBright to accomplish?

• Restructure and update our code base
• Security enhancements
• Continuing IT support

SOLUTION

How did you find CodeBright?

Referral

Why did you select CodeBright over others?

• Great culture fit
• Company values aligned
• US-based

How many teammates from CodeBright were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Restructure, update, and integrate code base across mobile app, web browser, and cloud-based servers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Security issues addressed to white hat review
• code base simplified and updated
• continuing support

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Full responsibility project manager
• Timely response and delivery to meet requirements

What was your primary form of communication with CodeBright?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They've wholeheartedly embraced our needs and support.

Are there any areas for improvement or something CodeBright could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I’m the CTO and co-founder of Full Genomes. We offer next-generation sequencing technology direct to the consumer market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CodeBright?

We’ve hired CodeBright to bring our Python/Django web application to the next level.

What were your goals for this project?

We set out to make our product more competitive.

SOLUTION

How did you select this vendor?

They had a good reputation and were knowledgeable about the technology we use.

Describe the project and the services they provided in detail.

They’ve developed (and continue to develop) our test results visualization module, which presents large amounts of raw data in an easy to understand way. This is a critical component of our ability to compete with other companies in the space.

What was the team composition?

I work directly with the project manager and team lead.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’ve made good progress in visualizing test results, making them easier for customers to understand.

How was project management arranged and how effective was it?

We use Kanban boards and phone calls.

What did you find most impressive about this company?

Their persistence stands out. Even though they haven’t worked in the DNA genealogy research field before, they’ve been working hard to bridge the gap.

Are there any areas for improvement?

No, because they’re getting better and better at understanding what we want from them.