What evidence can you share that demonstrates the impact of the engagement?
They flawlessly executed an app that’s free for download, subscription-based, and allows in-app purchases. The initial app has launched to the iOS and Android app stores, and it’s been functioning properly.
It’s targeting a Hispanic demographic, and a lot of my users are in Latin America. They were able to create different price points based on the user location, which has been very helpful.
They were able to release a couple of weeks ahead of time, which has helped me substantially. That timing was beneficial as people are home without things to do during these times, and the app is a game for game nights.
How did CodeBright perform from a project management standpoint?
Overall, they were great. They were easy to talk to. They have a business process in place that allows for collaboration and questions. They answer questions immediately and make themselves available to their clients.
Since I had an outside designer, they needed to communicate a lot about updates and version controls with documents, designs, and content. They were able to manage that properly because their availability was so excellent. The project manager made himself accountable and did a great job of relaying my feedback or questions to the group.
What did you find most impressive about them?
They’re well-prepared. They had a proactive approach where they would let me know what was needed for the next phase of the project. That was helpful because it kept me accountable.
Are there any areas they could improve?
At the beginning of the process, I submitted a draft of what I wanted. I was hoping it would be a placeholder for when I had the final versions of designs and content. There was one instance where they did a full release of an older version that I had submitted. I would have appreciated it if they would have said, “Hey, is this really what you want? We’re going to implement all of the designs, and this is what it will look like.”
This was just a minor miscommunication, and they were able to rectify it the next day. It didn’t halt the project or add to the labor costs or anything.
Do you have any advice for potential customers?
It depends on the person and the company. But, I would say to be sure about what you want. Make sure you have well thought out plans, but at the same time be able to adjust your requirements.
Also, if you’re a beginner, don’t be afraid if you don’t have technical knowledge. CodeBright will be great at walking you through the process. They taught me how it was going to work, what would be expected of me, and what they would be able to provide.