Can you share any information that demonstrates the impact that this project has had on your business?
Soon after the initial version of the app launched and apparent bugs were resolved, revenue started to come in. We were featured in TechCrunch after a few months of steady revenue growth, and saw a tenfold increase in users, seemingly overnight. Now, my user base continues to grow and we’ve formed strategic partnerships that will help us become a leader in our segment of the transportation industry.
How was project management arranged and how effective was it?
I always knew what was going on, milestones were completed on time, and if anything came up, the team addressed it in a timely manner. If something didn’t go according to plan, that was to communicated to me on Trello, which proved to be highly effective. I only communicate with a single project manager, who takes care of everything.
What did you find most impressive about this company?
Their team made my success a priority. They were available to resolve issues quickly, even after production finished, and avoid outages.
Are there any areas where they can improve?
There is almost always an appropriate level of communication, but it’s something they should continue to work on.