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We are helping global FinTech companies with product design and development by providing 'Team Augmentation' or 'End-to-End Product Development' services.

 

TEAM AUGMENTATION

You are building a FinTech product but you need additional people, or skills, in your team to speed up delivery and shorten time-to-market?

This is where we can help.

Take advantage of Team Augmentation. We assign our specialists who would join your team and follow your development process to build your product faster, together. This collaborative solution is perfect for when you have your own team but you need to scale quickly and effectively.

 

END-TO-END DEVELOPMENT

You don't have your own team that will take care of building your FinTech product from end to end? At the same time, speed-to-market is critical for you and time is running out?

This is also where we can help you.

We provide a development framework and a team that includes all the roles required to build your FinTech product from start to finish. This is the right solution when you do not have own team to build a FinTech product within your company.

 
$5,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2006
Show all +
Cirencester, United Kingdom
headquarters
  • Cowley House, 12 Black Jack Street
    Cirencester, GLS GL7 2AA
    United Kingdom
other locations

Portfolio

Key clients: 

Finbourne (www.finbourne.com), FlexFunding (www.flexfunding.com), Pluto Insure (www.pluto.insure), Simudyne (www.simudyne.com), The ID Co. (www.theidco.com), Global Trade Alert (www.globaltradealert.org), Nimbla (www.nimbla.com), Oathello (www.oathello.com).

FlexFunding – Give Your Funds a Boost

Flex Funding is a crowdlending and investment web platform dedicated to the Scandinavian market.

Code & Pepper team was hired to create a brand new UI design that is intuitive, effortless and professional. Code & Pepper helped with the requirements definition, design and development of the frontend web application in Angular technology.

 

Code & Pepper provided a team

to:

define and manage requirements of the web part of the product,

create new UX & UI design for client-side part of the product,

implement web part of the product in Angular.

 

Client: Flex Funding

Location: Copenhagen, Denmark

Technology: Angular

Link: www.flexfunding.com

Finbourne – Liberated Unified Secure Data-machine

Finbourne Technology is a developer of LUSID, an advanced financial software solution for the asset management industry.

LUSID, which stands for ‘Liberated Unified Secure Data-machine’ is a new cloud-based system which will replace existing in-house hardware and software and dramatically cut operational and capital costs, modernize capabilities and liberate managers from infrastructure challenges to concentrate on

their core competency – asset management.

 

Code & Pepper provided a team that helped:

to define and manage requirements for the web part of the product,

to create UX & UI design for the web part of the product,

to implement web part of the product in Angular,

to implement analytics.

 

Client: Finbourne 

Location: London, UK

Technology: Angular

Link: www.finbourne.com

Flink – My Things. My Damages.

Helvetia Insurance asked us to work with them on a new digital product (called Flink) which was to change the way of selling insurance in the Swiss market. Having the first version of the product done by the local agency, they decided to hire Code & Pepper to create and implement a new user experience and user interface design to achieve strategic goals of better conversion and application usage rate.

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Code & Pepper provided a team that helped:

to define and manage product requirements;

to create new UX & UI design to optimize conversions in key processes for existing user types;

to implement web part of the product in Angular;

to implement analytics.

 

Client: Helvetia Insurance

Location: Zurich & St. Gallen, Switzerland

Technology: Angular

Link: www.goflink.ch

Global Trade Alert – Entire World Commerce in One Place

GTA presents information about legislative changes (state interventions) using charts, diagrams, and tables. It includes state interventions affecting trade in goods and services, foreign investment and labor force migration.

 

The client had previously been using an outdated and unreliable system that needed a new UX/UI. The client wanted to facilitate the data-intensive work of employees, who dealt

with enormous amounts of numbers on daily basis. There was a great demand for a website that would present all data in a simple dash-boarding way for university staff.

 

Code & Pepper provided a team that helped:

to define and manage product requirements,

to create new UX & UI design,

to implement the whole product.

 

Client: University of St. Gallen

Location: St. Gallen, Switzerland

Link: www.globaltradealert.org

Reviews

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Development for Solutions Company

“The team saw an opportunity to make our designs even better and went for it.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
Confidential
 
Jan. - Mar. 2019
Project summary: 

Code & Pepper was tasked with developing a digital solution to reduce physical paperwork across the legal profession. Mid-project, they suggested alternative designs unprompted.
 

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Head of Product, IT Company
 
Verified
The Review
Feedback summary: 

Code & Pepper provided an impressive level of service outside the original scope of requirements. At no additional charge, they proactively redesigned the product to enhance the final version. They took on the bulk of project management responsibilities and facilitated an open line of dialogue throughout. 

BACKGROUND

Introduce your business and what you do there.

I’m the head of product at a solutions company for online paperwork across the financial industry. We provide all kinds of solutions to help people complete and authenticate documents online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Code & Pepper?

A high volume of paperwork in the financial system is still being processed offline. We wanted to solve this issue digitally.

SOLUTION

What was the scope of their involvement?

We gave Code & Pepper our requirements and held a few discussions to work through the requirements and a basic sketch of the designs. They built the first version of our platform using React, .NET Core, and C#. 

Initially, we only asked them to handle the development side and created all the designs in-house. Halfway through the project, however, they came up with an alternative option. The new designs they demoed were excellent, so we used their idea instead.

What is the team composition? 

I interacted with one project manager and four developers.

How did you come to work with Code & Pepper?

A company that worked in the same building as us recommended Code & Pepper.

What is the status of this engagement?

We worked together from January–March 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Code & Pepper did a very good job on our project. The fact that they gave us additional design work we hadn’t even asked for was especially valuable. 

The team saw an opportunity to make our designs even better and went for it. Even though design work was outside the original scope, they didn’t even charge us extra.

How did Code & Pepper perform from a project management standpoint?

Code & Pepper managed the project very effectively. I didn’t have to provide much of this work myself. We communicated through Slack, and they were very responsive.  Communication was always clear. They took on extra tasks and accommodated minor changes to the scope without any complaints.

What did you find most impressive about them?

The redesign that Code & Pepper produced impressed me the most about our engagement.

Are there any areas they could improve?

No, there’s nothing I would suggest they improve.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

UI & Development for Trade Finance Insurance Company

"Communication has been great overall."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2018 - Ongoing
Project summary: 

Code & Pepper provides UI design and development services for different projects, working with technologies that include React Native, Node.js, and Google Cloud.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
CTO, Digital Insurance Company
 
Verified
The Review
Feedback summary: 

Code & Pepper provides high-quality, reliable code and designs. Flexible, responsive, and dedicated to client satisfaction, working with their team continues to add a lot of value to the business overall. 

BACKGROUND

Introduce your business and what you do there.

I'm the CTO of a digital insurance company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Code & Pepper?

We reached out to Code & Pepper for UI design and development services. We had been working with another vendor but weren't satisfied with the reliability of their work. We also wanted to scale quickly.

SOLUTION

What was the scope of their involvement?

Code & Pepper worked on a monitoring app initially, providing some UI design based on wireframes and specifications provided. The app works as a monitoring solution for codes and policies for invoices, making them all viewable and accessible in one place.

They're now working on a larger project, implementing library components, providing UI design, and incorporating features such as tables, buttons, dropdown menus, etc. They're using technologies that include React Native, Node.js, Google Cloud, and others. 

What is the team composition? 

We work with a few developers, a designer, and a product manager. 

How did you come to work with Code & Pepper?

They were recommended to us by another company. After working with them on a trial basis, we were impressed with their work and decided to continue the relationship.

How much have you invested with them?

We've invested over £5,000 (about $6,600 USD).

What is the status of this engagement?

We've been working with them since December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don't have any measurable statistics to report, but they've successfully hit all of our milestones and been very thorough throughout the process. The quality and reliability of their code is a huge improvement compared to the previous vendor we'd been working with. 

How did Code & Pepper perform from a project management standpoint?

They're great. We hold daily standup meetings, as well as biweekly meetings to go over other issues. Communication has been great overall. 

What did you find most impressive about them?

I'm most impressed by their flexibility and desire to hit our targets. 

Are there any areas they could improve?

The depth of their bench has some room for improvement.

Do you have any advice for potential customers?

Try their services first by giving them a trial project if possible–It benefited us a lot. 

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Frontend Development for Travel Insurance Provider

"Code & Pepper’s ability to get up to speed with our project so quickly is amazing."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct .2018 - Ongoing
Project summary: 

Code & Pepper is developing the frontend of a customer-facing web application for buying travel insurance. They work with React components on the frontend, and integrate APIs on the backend.

The Reviewer
 
11-50 Employees
 
United Kingdom
Alex Rainey
Founder & CEO, Pluto Service
 
Verified
The Review
Feedback summary: 

Internal and external feedback has been overwhelmingly positive. Code & Pepper's ability to adapt to and communicate about ever-evolving specifications helps make their code relatively bug-free. Their responsiveness and propensity to work independently are hallmarks of their work.

BACKGROUND

Introduce your business and what you do there. 

I’m CEO and co-founder of Pluto Service. We provide travel insurance for people who don't like insurance. We focus on making travel insurance more tailored, easy to understand, and generally hassle free.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Code & Pepper? 

We’re building a web application. In order to make a difference within our industry, we had to have a product that was different from everything else out there. The brand and the UI really need to shine. A good UX is absolutely key. Most importantly, it has to be slick and fast.

SOLUTION

What was the scope of their involvement? 

Code & Pepper is predominantly responsible for the entire frontend of our customer-facing web app for buying travel insurance. We’d created a style guide and design library of components before engaging them. They transformed those pieces into web React components that will get transported and reused across the web app. Then they put those components in real screens, put the flows together, and effectively built out all of the wireframes and customer journey.

They’re also involved with integration of APIs as the data flows into MongoDB on of the backend. The newest piece that hasn’t launched yet is a complex integration with a challenger bank in the U.K. For that; they’re doing a lot more backend work in Node.js. 

What is the team composition?

Adam (partner and CEO, Code & Pepper) is our main point of contact.

How did you come to work with Code & Pepper? 

They reached out to us when they saw we were active in the FinTech space. We’d already started the web app with other developers. Speaking to Adam, we quickly realized they’re the real deal. We spoke to other companies they work with and saw that the quality of work is really high.

How much have you invested with them?

We’ve probably spent $25,000.

What is the status of this engagement?

Work started in October 2018, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our web app is listed on Trustpilot.com, and the vast majority of customer reviews comment on the frontend. Users compliment the design simplicity, speed, and ease of use. We can largely attribute that good feedback to Code & Pepper’s work. Internally, the team and I have nothing but positive words for the quality of their work. 

How did Code & Pepper perform from a project management standpoint? 

Their team is very good. They’re so easy to work with and accommodating. We use tools such as Trello, Zeplin for designs, and GitHub for the code. They’re responsive and always available for a chat. We sometimes change direction quickly, and they manage those scope changes quite well. They get things done right the first time, which requires minimal feedback and makes our lives so much easier. 

What did you find most impressive about them? 

Code & Pepper’s ability to get up to speed with our project so quickly is amazing. They require very little explanation. They took on all of our requirements. Their team works independently. They don’t need a lot of feedback or input from us to deliver quality results. 

Are there any areas they could improve? 

No, nothing springs to mind. 

Do you have any advice for potential customers? 

Make sure you really understand what they’re good or not good at. They're pretty honest about the technologies they use. Look at their case studies and determine if it fits with your technology stack. Keep them apprised of where you want the product to go in the future, because that might change how they build things in its current state. We didn't do that and, as a result, we need to change things retrospectively. The process would have been smoother if we'd kept them in the loop with the overall product vision.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’d absolutely recommend working with them.

UX Update for an Insurance Website

“While they took things seriously, they were still fun to work with.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July - Sept. 2017
Project summary: 

Code & Pepper implemented website revisions in order to improve purchasing flow and user behavior tracking while retaining the frontend design.

The Reviewer
 
1-10 Employees
 
Switzerland
Chief Product Officer, Insurance Company
 
Verified
The Review
Feedback summary: 

The updated website provides richer data about site visitors, which is attributed to Code & Pepper’s work. The team’s reliability, communication skills, and approachability all contributed to a positive collaboration. However, a change in the project lead delayed the project.

BACKGROUND

Please describe your company and your position there.

I am the chief product officer of a company that sells household and private liability insurances online.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Code & Pepper?

We needed to make changes to the purchasing flow while keeping the same design as before. We hired Code & Pepper because we needed to implement this change fast—we didn't have our own developers.

What were your goals for this project?

Our goal was to have an improved purchasing flow that gave us more information about our visitors and let us track their behavior. We also wanted the platform to be responsive so that visitors could check our prices on their phones.

SOLUTION

How did you select this vendor?

Initially, we considered a couple of companies. We chose Code & Pepper due to the previous experience one of our team members had with them.

Describe the project in detail.

In our first call, we explained the project to the Code & Pepper team and contributed a click-through prototype with no specific written specifications. They were responsible for the implementation of the changes using Angular while adhering to our design.

What was the team composition?

They assembled the necessary resources to finish the project. While the size of the team did not change, the project management did switch due to internal restructuring at Code & Pepper.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

With the new solution, we are now able to generate leads and track the behavior of the site visitors, giving us a much better sense of what we need to improve in the future. We are happy with the results.

How effective was the project management?

The collaboration was effective until they had to change the lead on the project, which understandably led to some delays. All in all, their team was very reliable. We mainly used Slack for communicating, sometimes switching to Skype for calls. We had no language issues, as they all spoke very fluent English.

What did you find most impressive about this company?

While they took things seriously, they were still fun to work with. We’ve had other agencies where the relationship was less friendly, so we really appreciated the relaxed environment we had with Code & Pepper for this project. We loved working with them.

What tips or recommendations do you have?

If anything should be improved, it has to do with the change in project management that happened towards the end of the project. We would recommend a better hand-off to the new project lead in case this situation arises again.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Content Marketing Agency

"The quality of their work is in line with ours."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2017 - Ongoing
Project summary: 

Code & Pepper develops apps for a digital agency, responsible for various functionalities within native iOS/Android builds, as well as WordPress and website work.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Co-Founder, Digital Agency
 
Verified
The Review
Feedback summary: 

Having two apps already in app stores with positive user feedback, Code & Pepper continues work as an external partner. Although scheduling can be tricky, the team impresses with their responsiveness, top-notch development skills, and cost-for-value ratio.

BACKGROUND

Introduce your business and what you do there.

We're a digital agency specializing in content marketing, performance marketing, and platform design and development. I'm one of the co-founders of the company and responsible for platform design and build, including websites, web and native applications, and email marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Code & Pepper?

We wanted to find an external partner to work with for application development.

SOLUTION

What was the scope of their involvement?

They're 100-percent responsible for native app development for Android and iOS. We handle the UI and UX side of things and liaise with clients. Their team acts as a white label provider and appoints skillsets from lead development to project management and native app development.

They've helped us deploy a mobile app for a client, with functionalities including registration, login, user profiles, dashboards, social feed, gamification, and the ability to pull in data from a wearable and present it in a graphically pleasing way. It displays editorial content, tips, and videos within the app itself.

It uses the Laravel framework, but there are a few functionalities developed on the Android native stack for integration with a watch app that syncs with the mobile one. The two can talk to each other and facilitate data transfer.

We’ve also engaged them on other types of work, including WordPress support and full site builds.

What is the team dynamic?

Code & Pepper assigned three resources for our work, including a project manager.

How did you come to work with Code & Pepper?

They approached us for design help on their website around 2 years ago. I was quite impressed with them, and even though we didn’t end up designing their website, I remembered the group. When I needed help, I called them.

What is the status of this engagement?

We started working with Code & Pepper in January 2017. We have an ongoing relationship regarding the two native apps currently in the marketplace.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’ve heard complimentary remarks from colleagues. Customer feedback has also been good.

How did Code & Pepper perform from a project management standpoint?

After committing to a task, they deliver on time and have been responsive. We communicate through Google Hangouts, Slack, and Trello.

What did you find most impressive about them?

The quality of their work is in line with ours. Our lead developer has described them as a Polish version of our company.

Are there any areas they could improve?

They start quite early and finish early. In regards with scheduling, the differences in time zones can be frustrating.

Do you have any advice for future clients of theirs?

Be clear about time expectations.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re spot-on if the scope doesn’t change; they will communicate if there is an issue.
  • 5.0 Cost
    Value / within estimates
    From a cost perspective, it’s worked nicely.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I wouldn’t recommend them to another agency, only because I don’t want the team taken away from us.

Web Dev & UX for Rental Platform

"They provide a full range of services and are strong in every aspect."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2017 - Ongoing
Project summary: 

Code & Pepper designed and built an online marketplace platform for person-to-person rentals. The e-commerce function juggles a range of complex factors, coordinating schedules and personalized access codes.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Arthur Pierse
Founder, BorrowFox
 
Verified
The Review
Feedback summary: 

Recently launched, the platform already has over 550 regular users. Feedback highlights its superiority over competitors. Despite occasional scheduling delays, Code & Pepper produce high-quality deliverables. Their trustworthiness and competitive pricing makes them a reliable outsourcing partner.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of BorrowFox. We’re similar to Airbnb, but for commerce. For example, if you own a piece of high-end equipment, you can list it for rental on our site and earn a profit. You can also rent equipment from other users.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Code & Pepper?

We needed a developer to build our platform, one capable of constructing a complex e-commerce function. We worked with a different agency prior to Code & Pepper, but they ended up being a nightmare.

SOLUTION

What was the scope of their involvement?

They worked alongside our in-house designer to outline the UX. We pointed them in the direction we wanted to go and they came up with all of the design aspects. Once we settled on UX, they built the platform.

The biggest challenge was the platform’s payment processing function. We rely on Stripe, and the program had to take a number of factors into account beyond the basic transaction, coordinating rental requests, dates, and communication between the lender and borrower. The function also supplies the lender with a code to access their payment fee. It was a difficult process to ensure all of these variables function in a secure way, but they did a good job.

What is the team dynamic?

We were assigned two project managers, Olga [Pogorzelka, Director of Account Management, Code & Pepper] and Diana [Miszkiel, Code & Pepper]. Lukasz [Dmitruk, Code & Pepper] served as our designer, while Dawid Zwiewka [Web Developer, Code & Pepper] and Marcin [Debiec, Web Developer, Code & Pepper] did the dev work. We also communicated regularly with the two owners, Adam [Pogorzelski, CEO, Code & Pepper] and Lukasz Korol [CTO, Code & Pepper].

How did you come to work with Code & Pepper?

I'd set aside a little capital to launch Borrowfox, but I was still on a tight budget and couldn’t afford vendors in the U.K. I ran a Google search for Polish agencies and contacted between 25–30.

Code & Pepper proposed a budget I could work with and I was very impressed by Lukasz and Adam. After checking references from their previous clients and looking through their portfolio, I decided to hire them.

How much have you invested with them?

About €25,000.

What is the status of this engagement?

We started the project in January 2017 and our relationship is ongoing. Having launched the platform, they continue to make improvements and provide support.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've only recently launched, but so far we have over 550 users who utilize the platform on a daily or weekly basis. These users say they prefer our website to our competitors’, so the feedback has been very positive.

Any new launch has minor issues, but Code & Pepper is very responsive, correcting any problem as quickly as possible.

How did Code & Pepper perform from a project management standpoint?

The first thing they did was assign a project manager and establish a Slack channel for day-to-day communication. We used Trello to organize and monitor sprints during the development phase. We also use Skype fairly regularly.

Communication was great, though there were minor inconveniences related to time zone differences. Poland is one hour ahead, so our workdays weren’t perfectly aligned. Poland also celebrates different holidays than Ireland, so they sometimes took days off that we weren’t expecting.

They work Mondays through Friday, but could be difficult to reach if something came up over the weekend. Still, that’s to be expected, and they were generally available whenever we needed them.

What did you find most impressive about them?

The main thing for us was trust. It can be worrying to share personal financial information with a foreign company you’ve never met face-to-face. Code & Pepper, however, is always true to their word, so trust has never been an issue with them.

They provide a full range of services and are strong in every aspect. Their designer has a good eye, and the final product turned out exactly as we expected.

Are there any areas they could improve?

As can be expected with any development work, they can sometimes fall behind schedule. This is frustrating, since startups generally want things done as quickly as possible. The product was delivered to a very high standard, but they could improve on speed.

Advice for potential customers?

You should check references from previous clients before hiring any vendor. Perform a SWOT analysis of strengths and weaknesses. Nobody's perfect, but Code & Pepper is very good overall and competitively priced.

5.0
Overall Score I'm very happy with their output.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They occasionally delivered behind schedule.
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them.

iOS & Android Dev for Travel Startup

"I appreciated that their team had humility, honesty, and transparency."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2015 - Ongoing
Project summary: 

Code & Pepper was hired to design/develop iOS and Android versions of a travel companion app. The app is now live but the engagement remains ongoing.

The Reviewer
 
1-10 Employees
 
Zürich, Switzerland
Founder, App Startup
 
Verified
The Review
Feedback summary: 

Noteworthy strengths include a commitment to transparency, access to talented mobile developers, and a competitive yet fair pricing structure. 

BACKGROUND

Introduce your business and what you do there.

I am the founder of LocalBini, an experience marketplace connecting travelers with local people. Our locals have one thing in common: passion. They are the ambassadors of their métier, and they can be students, pensioners or university professors. Our traveler/users are curious, adventurous and intellectual. They are looking to get as authentic an experience as possible when they travel. When they open the LocalBini app, they can get connected with remarkable personalities and book an experience with them.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Code & Pepper?

Like every startup, we needed professional development skills.

SOLUTION

What was the scope of their involvement?

Code & Pepper received a mandate to develop the user experience for the entire app. We decided to only build mobile versions for Android and iOS. Code & Pepper has a team of about 17 people, of which 12 are developers. In the most intense phase, I was told that almost all of their iOS developers were working on our app. We have a CTO who was in charge of the first UX mockups together with Code & Pepper. In the end, we decided on what functionalities we wanted. Code & Pepper helped bring everything to life.

How did you come to work with Code & Pepper?

I dedicated June and July of 2015 to interviewing approximately 40 different development houses in Europe and the US. Of the companies we vetted, 1 was in New York, 3 were in India, and 1 was in Singapore. There were others in Russia, Belarus, Ukraine, Macedonia, and so on. Even though they're out of Europe, those are cheap countries in terms of labor so we still looked in those locations. We considered cost, proximity, and geopolitical risk in our selection process. We also spoke with some of the candidates multiple times.

After that long process, I decided to choose Code & Pepper. For one, they're based in Poland, which is close to Switzerland. Also, I found Code & Pepper to be very transparent and honest in our conversations. I didn't necessarily feel the same when speaking with some of the US or Asian development houses. They seemed to care more about getting the sale while Code & Pepper was really interested in our project. Moreover, Code & Pepper offered fair prices and reasonable estimates. It wasn't the deciding factor, but it was a consideration.

How much have you invested with Code & Pepper?

The total cost of Code & Pepper's services has been between $50,000 and $200,000.

What is the status of this engagement?

We met Code & Pepper in Warsaw, signed the contract in August 2015, and started the work in September. The design of our app started in March 2016 was completed within a short amount of time, by May 2016. Code & Pepper allocated all of their resources for this specific phase of development. We have been very happy with Code & Pepper and plan to stick with them for as long as possible.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We initially planned to launch the apps in June 2016, but there was a delay of 3 to 4 months. This happened because we processed most of the input jointly with Code & Pepper. The development process itself was smooth. After some bug fixes, we launched 1 to 2 weeks ago. We're only now starting the promotion for our apps, so I have no metrics yet. We have received a lot of qualitative feedback. Everyone has said that our app is beautiful.

How did Code & Pepper perform from a project management standpoint?

The process was straightforward. Our CTO worked directly with the Code & Pepper team while they had a dedicated project manager who allocated the right resources for the right sprints. We used Trello for collaborating with Code & Pepper and used Jira internally.

During our interaction with Code & Pepper, we realized that they brought in their own experience and ideas into the project. Because they had development experience, Code & Pepper could suggest which features should be built in the early stages. They also gave us ideas on how to enhance what we wanted. It was a nice process, but it took some time. Our team worked faster than Code & Pepper because we were not working in sprints. Whenever something came up, we dealt with it instead of planning 1-week cycles. We've had to adjust our approach a bit, but Code & Pepper had a professional and structured working method.

What did you find most impressive about Code & Pepper?

Code & Pepper is the right company to choose for anyone looking to build a relationship. Once we were taken on as a client, Code & Pepper really engaged with our project and wanted to see us succeed. I appreciated that their team had humility, honesty, and transparency. These are virtues that aren't found often in businesses. At the same time, Code & Pepper's team are experts and knew what they could do for us and how they could improve our product. In addition, Code & Pepper was tolerant when we changed the project scope after signing the contract. This resulted in a higher budget, but both sides were able to deal with it professionally.

Are there any areas Code & Pepper could improve?

There were times when we wanted to make changes quickly, but the Code & Pepper developers were already out of the office. Because there are fewer working hours in Poland, Code & Pepper's team usually starts working at 7 AM and usually finish by 3 or 4 PM. In Switzerland, we have 42 working hours per week. Our own team starts work by 8 or 9 AM and don't usually finish before 7 or 8 PM. If one day, Code & Pepper would like to increase their international reach, they may need to consider different time zones and have longer opening hours. This is more of a luxury from a client's perspective. Aside from this, I can't think of anything else that Code & Pepper could improve.

5.0
Overall Score Overall, I'm very satisfied with Code & Pepper.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    I am biased because the delays were also our fault. If Code & Pepper had been stricter with us, we could have stayed within deadlines.
  • 5.0 Cost
    Value / within estimates
    The prices were fair. They were very forthcoming and tolerant in this regard.
  • 4.5 Quality
    Service & deliverables
    Code & Pepper helped us make decisions in terms of features.
  • 5.0 NPS
    Willing to refer
    I have recommended Code & Pepper to friends who are working with them.

Database Redevelopment for University of St. Gallen

“Code & Pepper stood out as a very involved group.“

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2015 - Ongoing
Project summary: 

The team is redeveloping a database using PHP and MySQL. The project involves implementing new functionality, improving the frontend’s UX, and updating the data entry tools.

The Reviewer
 
1001-5000 Employees
 
Zürich, Switzerland
Johannes Fritz
Project Manager, University of St. Gallen
 
Verified
The Review
Feedback summary: 

Code & Pepper provides deliverables which closely adhere to the specified requirements. The team generates accurate estimates on how the completed solution will look and provides constructive criticism on how to further improve said designs. Furthermore, they are recognized for their responsiveness.

BACKGROUND

Please describe your organization.

The University of St. Gallen in Switzerland is running an online database project for industrial policy. We process policies which affect the international distribution of trade, services, investment and labor force migration.

What is your position?

I am a project manager for the university.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Code & Pepper?

We needed help in updating our database, not only in terms of structure but also with regard to the tools used by our team for feeding information into it and managing the presentation of that information on our front page.

SOLUTION

Please describe the scope of their involvement.

Our database management project is the only one in which we've worked with Code & Pepper. The work was divided into 4 stages. We first had to set up the new database structure; it had many more features, compared to our old system. The second stage was for front page design and UX [user experience] elements. We are currently deploying and testing the backend tools which will be used by my team.

The development was done using PHP. Drupal and other platforms were considered, but Code & Pepper proposed that we program the system from the bottom up. I think that the database technology is MySQL.

I maintained constant contact with 2 members of their team. I have seen emails from other colleagues of theirs, but I don't know what the actual team size and work distribution were.

How did you come to work with Code & Pepper?

We found them through a reference from a colleague. We solicited bids for this project from around 9 shops (5 local and 4 offshore ones) with similar capabilities to Code & Pepper. They won the bid in the end.

We drew up a scope document before requesting offers from any company. Based on it, Code & Pepper was asked to submit an initial offer. We selected four teams in total with which we pursued further talks and got more details about the final form of the contract. The final draft was for a four-stage project with a fixed price.

Could you provide a sense of the size of this initiative in financial terms?

The total agreed-upon development cost was $65,000.

What is the status of this engagement?

We started the work in November of 2015. We are within the last development phase and we plan to finish in July 2016.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We are testing the work provided by Code & Pepper. If anything happens to be inadequate for my users' needs, this is more my problem than Code & Pepper's. They've stuck to my specifications closely. I set up the documentation and we've had discussions about how it would ultimately look. Code & Pepper had many constructive criticisms and they've solved numerous problems for us. Anything missing at this point is more my fault than theirs.

How did Code & Pepper perform from a project management standpoint?

The first phases of our work were completed on time. The current stage is subject to conclude by the end of the month, which seems likely at this point.

We communicated through weekly emails and phone calls with one of my two contact persons at Code & Pepper in order to manage the work. The project was initially handled by one person, but as we went deeper into the development phase, I started talking to the lead developer at Code & Pepper as well. We agreed on what the next steps should be using email and nothing else. 

What distinguishes Code & Pepper from other providers?

My experience is not great in this field, but judging from our other bids, Code & Pepper stood out as a very involved group. Even though they had a short period of time for it, they put a lot of thought into the proposal. We could tell that Code & Pepper understood what we were about and had researched our existing site and the nature of its activity. Also, they had addressed the problems which we had with the original drafts of our contract in terms of timing and scope.

Early on, Code & Pepper made us understand the process and provided a workshop session during the last phase of the selection when they were one of two contestants left. UX design was offered as the first stage, which was not the case for some of their competition, who proposed developing the code first. Code & Pepper had a practical approach from the start, which is what made us choose them in the end. While discussing this topic with colleagues of mine who are knowledgeable of programming, I was told what I should look for in requirements. Code & Pepper ticked all the boxes.

Is there anything Code & Pepper could have improved or done differently?

At the moment, we are sailing smoothly. During another project which ran on my watch, we actually had to part ways with the supplier. They hadn't kept us in the loop and the communication was quite bad. Maybe because of the fact that we alerted Code & Pepper of our previous supplier change, they were more alert than normal. Whatever the case, we've had no issues so far. My working relationship with their two contacts is very good, and Code & Pepper has been very flexible. I don't know how often this comes up with a client, but we've had to adjust some database items in the beginning, making a compromise in order to reduce development time. They adapted perfectly and found a solution for us. We've always had discussions instead of conflicts.

Even though English is not their native language, this hasn't been an impediment in our work. There are occasional typos, but this hasn't been a problem.

4.5
Overall Score So far, we've had very smooth sailing.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    It took more time than initially thought, but it was our own making...we discussed a front page which was much smaller than what it is now. There was good reason for adjusting the deadline, and the new one was met.
  • 5.0 Cost
    Value / within estimates
    I'm not sure that we would have gotten the same value from their competitors. We're now approaching the end of our project with Code & Pepper and there have been no talks about price changes,so I'm confident in the fact that we received the promised value
  • 5.0 Quality
    Service & deliverables
    I don't know what I could wish for on top of what Code & Pepper have provided...Our project turned out to be a bit larger than initially thought, but they've always given us constructive feedback for any problem and we were able to find solutions.
  • 5.0 NPS
    Willing to refer
    I haven't yet had a chance to recommend them, but I wouldn't have any reservations in doing it.

Platform Development for Executive Training Startup

“In general, their output quality was good.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Oct. 2015 - Mar. 2016
Project summary: 

Code & Pepper developed a web application on PHP which allows institutions with educational needs to find an appropriate academic. The team designed, coded, and launched the solution.

The Reviewer
 
1-10 Employees
 
Zürich, Switzerland
Lassi Viljakainen
Co-founder, Uprisely
 
Verified
The Review
Feedback summary: 

The solution offers all the necessary functionality and was completed mostly within deadlines. There was an issue with the visual design of the application which Code & Pepper quickly addressed. The team demonstrated excellent performance and discussions for further engagements are underway.

BACKGROUND

Please describe your organization.

Our platform puts corporations and institutions that have training needs in touch with academics. We have created a marketplace for this area with the aim of alleviating the lack of transparency within it. We work remotely from Poland and Switzerland. Our business is based in Ireland and was started in October 2015.

What is your position?

I am a co-founder and the general manager of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Code & Pepper?

We needed to have our solution designed, developed, and launched. We don't have the technical skills here, so we were forced to partner with a development company.

SOLUTION

Please describe the scope of their involvement.

Code & Pepper have developed a web-based PHP application for my company. We are currently discussing whether or not to port it to another platform, like Ruby on Rails, in order to create a commercial version of it. They put together a custom test version of my application in the course of three months.

Their team consisted of a project manager, one developer, and one UI/UX [user interface/user experience] designer who was replaced during the project because of poor performance. We communicate mostly using Slack.

How did you come to work with Code & Pepper?

I found them through a friend who was in touch with entrepreneurs at the university where he worked. One of those had evaluated a few different Polish developers for his start-up. He met with 12 companies and went through a request for proposal process. I asked him about a provider that I could use and he mentioned Code & Pepper. I researched them out of curiosity and, when the need arose, I got in touch with them. The first screening and quality check was done by someone whose advice I took.

Could you provide a sense of the size of this initiative in financial terms?

The total cost for our prototype was around $11,000.

What is the status of this engagement?

The first phase of the project was completed in March 2016. I am going through a funding phase at the end of which I will decide whether to continue my work with Code & Pepper or not. I would like to work with them in the future.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

In general, their output quality was good. The only area in which there were delays was design. I wouldn't judge them very hard in this respect because this is typical for the Polish market. The design of a product also varies by country, depending on its target audience. In our case, it was initially lacking in creativity. The second designer who worked on our project was much better. He gave us a bit of a delay, but it wasn't significant. Code & Pepper was quick on suggesting a new person for us. Their designer was an outside collaborator in any case.

How did Code & Pepper perform from a project management standpoint?

We've discussed cost limits and received a detailed hourly sheet. Their productivity was broken down into individual resources and the tasks on which they worked. We have reached a maximum cost at the moment, but we will be discussing upcoming development phases.

Communication was done through Slack. It allowed us to drop notes in real time on our progress and receive responses within minutes. We didn't see the need for any heavier project management tools.

What distinguishes Code & Pepper from other providers?

I liked the fact that their two founders are very different people. One of them [Adam Pogorzelski] is in charge of business development. He knows how to convert the input I give to him from a business point of view to more technical requirements for his partner [Lukasz Korol]. Code & Pepper would not function as well without the complementary skills held by their principals. The communication and follow-ups flow very well between us. The company is small enough to pay attention to us.

Is there anything Code & Pepper could have improved or done differently?

In my opinion, the Slack communication worked well, and I liked the technical part of our collaboration. If we decide to move ahead with the next phase using them, the design part of the effort will need to be improved, though. The United States will be a big market for us, so we need to make sure that the app has the right feel. The issue is more cultural than technical. Overall, Code & Pepper has been very responsive to us. They're always just a phone call away. Even though they're only a 10- to 12-person team, I believe that they have the ability to grow.

4.5
Overall Score .
  • 4.5 Scheduling
    ON TIME / DEADLINES
    .
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    .
  • 4.0 NPS
    Willing to refer
    I would recommend them for projects of an adequate fit for their company, but not for very large endeavors.
Verification

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Verification Level
Silver
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Poland
ID
0000509492
Date of Formation
May 14, 2014
Last Updated
Jan 29, 2019
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Very Low Risk
Last Updated
Jun 4, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
9
OVERALL REVIEW RATING
4.7
Source
Clutch
LAST UPDATED
April 1, 2019