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Understand the WHY behind Customer Experience

Clootrack is an intelligent customer experience analytics platform for enterprises and high-stake decision-makers. Our powerful AI-driven engine gathers and analyzes billions of customer reviews to help you understand why your customer experience drops. All in real-time. 

  • Min project size
    $1,000+
  • Hourly rate
    $25 - $49 / hr
  • Employees
    50 - 249
  • Locations
    Bengaluru, India
  • Year founded
    Founded 2017

1 Locations

  • Bengaluru , India
No have been added yet...

    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate $25 - $49 /hr
    Rating for cost 4.8 /5

    What Clients Have Said

    Clootrack offers competitive pricing for data analytics services, with project costs ranging from $1,400 to $750,000 depending on the scope. Clients appreciate the value for cost, highlighting effective communication and timely delivery, making them a suitable choice for various business sizes.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $49,999 based on 7 reviews
    < $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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    Clootrack Review Insights

    Overall Review Rating

    4.6
    • Quality 4.4
    • Schedule 4.6
    • Cost 4.8
    • Willing to Refer 4.9

    Top Mentions

    Review Highlights

    • Effective Project Management

      Clootrack is praised for their clear communication, adherence to timelines, and responsive project management. Clients appreciated the regular updates and dedicated resources, which facilitated smooth project execution.

    • Initial Phase Requires Detailed Briefing

      Clients advised new customers to spend extra time in the initial phase to clearly define their requirements. This helps Clootrack better understand the client's needs and deliver more precise insights.

    • Strong Technical Capabilities

      Reviews emphasize Clootrack's strong technical skills in data science and AI, providing sophisticated analytics tools that cater to complex business needs. Their ability to handle large datasets and multiple languages is particularly noted.

    • High-Quality Deliverables

      Clients consistently highlight the quality and accuracy of Clootrack's data and insights. The ability to provide detailed, actionable information was a recurring theme, setting them apart from competitors.

    • Room for Improvement in Data Visualization

      One area noted for improvement is the frontend delivery and data visualization tools. Clients mentioned that simplifying and enhancing these tools could make the insights more accessible to non-technical stakeholders.

    • Effective in Competitive Analysis

      Clients valued Clootrack's ability to provide in-depth competitive analysis, helping them understand market dynamics and positioning more effectively. This has been crucial for strategic decision-making.

    Clootrack Reviews

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    Customer Data Analytics for Branding Innovation Firm

    • BI & Big Data Consulting & SI Market Research
    • $10,000 to $49,999
    • Jan. - Apr. 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “The most impressive aspect was their approach and intuitiveness to understand our needs and goals.”

    CEO, Branding Innovation Firm
    Anonymous
    • Advertising & marketing
    • New York City, New York
    • 11-50 Employees
    • Phone Interview 
    • Verified

    Clootrack provided customer data analysis services for a branding innovation company. The team collected data from e-commerce sites' reviews to better understand the US supplement market. 

    Market Research for Electrical Appliance Firm

    • Market Research
    • $10,000 to $49,999
    • Mar. 2019 - Ongoing
    4.0
    Quality
    4.5
    Schedule
    4.0
    Cost
    5.0
    Willing to Refer
    5.0

    "It’s comfortable working with them, and they bring value to our business."

    GM, Crompton Greaves
    Nishant Singh
    • Consumer Products
    • India
    • 1,001-5,000 Employees
    • Phone Interview 
    • Verified

    Clootrack provided a consumer electrical products company with a machine learning tool. They did a mapping of their brand equity, producing quantitative and qualitative data. They've worked on 5–6 products.

    Data Analytics for AI Market Research & Consulting Company

    • Market Research
    • $200,000 to $999,999
    • Jan. 2018 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    4.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Clootrack is very transparent about their capabilities. That’s a very commendable quality for a data partner.”

    Commercial Director, AI Research & Consulting Company
    Anonymous
    • Consulting
    • Singapore
    • 11-50 Employees
    • Phone Interview 
    • Verified

    Clootrack provides market research and data analytics services for an AI research and consulting company. They provide breadth and depth into unbiased information from online sources for the partner's clients.

    Client Analysis for Banking Institution

    • Market Research
    • $10,000 to $49,999
    • Nov. 2018 - Ongoing
    5.0
    Quality
    4.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were on top of it."

    Head of Customer Experience, Banking Institution
    Anonymous
    • Financial services
    • Mumbai, India
    • 10,001+ Employees
    • Phone Interview 
    • Verified

    Clootrack provided text analysis and data tracking support to a banking institution. They evaluated customer comments and provided aggregated analysis. 

    Social Media Marketing Analytics for Marketing Company

    • Social Media Marketing
    • Confidential
    • Nov. - Dec. 2019
    4.5
    Quality
    4.5
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "I’m happy with their performance."

    Head of Social Media Analytics, The Doers Way
    Yusuf Bhanpurawala
    • Information technology
    • India
    • 51-200 Employees
    • Phone Interview 
    • Verified

    A marketing company hired Clootrack to assist them with social media analytics and targeting. The team identified key social media drivers and messaging of target groups. 

    Client Analytics Research for E-Commerce Company

    • Market Research
    • $50,000 to $199,999
    • May 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They understood our needs in their totality, and delivered everything we asked for."

    Assistant Manager for Process Excellence, Tata CLiQ
    Shoeb Shaikh
    • IT Services
    • India
    • 201-500 Employees
    • Phone Interview 
    • Verified

    An open marketplace was looking for a structured solution for customer feedback. Clootrack works closely with the team to create several dashboards for customer-voice channels. The work is in the final stages.

    Market Research for Global Consulting Firm

    • Market Research
    • $10,000 to $49,999
    • Jan. 2019 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    4.0

    "I see Clootrack as part of my own team."

    Founder & Principal Consultant, Global Consulting Firm
    Anonymous
    • Research
    • Dubai, United Arab Emirates
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Clootrack is a high-level market research partner to a business and management consulting company. After the internal team presents their client’s goals, the team provides a brief outlining their findings.

    Data & Market Insights for Automotive Manufacturer

    • BI & Big Data Consulting & SI
    • $10,000 to $49,999
    • May 2019 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "There has not been a single occasion where they have missed a deadline."

    Executive, Automotive Company
    Anonymous
    • Automotive
    • Mumbai, India
    • 10,001+ Employees
    • Phone Interview 
    • Verified

    Clootrack provides customer insights for an automotive company. They also help the client better understand the market and their competitors. 

    Locations (1)

    31 - 40

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