What was the scope of their involvement?
Clockwise Software had to restructure the backend of our already established platform through code development. Through coding and testing, they made sure that all of the functionality was intuitive for users and had a workflow that was easy to understand.
For the frontend development, they redesigned the site to make sure it was eye-popping and appealing. They were able to provide us with an outside perspective on how users interact with the site, and from there develop a plan and take the steps to improve user engagement.
We began with small steps toward making the site user-friendly for people accessing it through their desktop or mobile device. From there, we continued to make changes to improve the design, functionality, and overall user satisfaction. At this point, we have a complete product and are making progress with continuous improvement.
What is the team composition?
We worked with a team of 4–6 people, which included two project managers, the CEO, a frontend and a backend developer, and then developers with a more focused skill set.
How did you come to work with Clockwise Software?
We found them on Upwork and were impressed with their reviews. Almost 100% of their reviews were positive, and upon talking with people that had worked with them in the past, we decided to slowly bring them onto the project. They showed us that they could work well with our code and platform, so we gradually increased their responsibility on the project.
How much have you invested with them?
We’ve spent $60,000–$70,000.
What is the status of this engagement?
We began working together in November 2017, and the work is ongoing.