Principled Customer Advocacy
At ClientSide CX Solutions, we help businesses gain clarity and control over their telecom data infrastructure footprint. Our comprehensive work spans audits, resolution projects, proactive services, expense and vendor management.
With over a decade of vendor-side customer success experience, we've witnessed the patterns that lead to customer frustration and unfair outcomes, and we know how to help you through them. We built ClientSide to put that expertise fully in your hands.
Our modular services — discovery, audits, resolution, proactive support, expense, and vendor management — engage precisely where you need them most.
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Min project size
$5,000+
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Hourly rate
Undisclosed
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Employees
Freelancer
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Year founded
Founded 2025
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Our Story
Over a decade inside the telecom industry — managing escalations, untangling critical issues, and supporting everyone from small businesses, to enterprise customers, to boutique sub-agents and national partners. We've seen where things break down and we know how to fix them. ClientSide CX Solutions exists to bring that same expertise to your side of the table. We don’t just push vendors. We know what to look for, what’s possible, and how to move forward when things are unclear or misaligned.
Meet the Team
James RyderFounder & Principle Consultant
Solving complex challenges: stalled escalations, billing complexity, circuit design misses, and diverse stakeholder coordination. Leads high-stakes recovery efforts, translates legal and technical issues, and brings calm when it matters.
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