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Principled Customer Advocacy

At ClientSide CX Solutions, we help businesses gain clarity and control over their telecom data infrastructure footprint. Our comprehensive work spans audits, resolution projects, proactive services, expense and vendor management.

With over a decade of vendor-side customer success experience, we've witnessed the patterns that lead to customer frustration and unfair outcomes, and we know how to help you through them. We built ClientSide to put that expertise fully in your hands.

  • Min project size
    $5,000+
  • Hourly rate
    Undisclosed
  • Employees
    Freelancer
  • Year founded
    Founded 2025

Service Lines
Financial Consulting
20%
Select Focus Area
Business Consulting Focus
Due Diligence Consulting
15%
Business Process Management Consulting
10%
Sourcing and Procurement Consulting
10%
Digital and IT Strategy Consulting Focus
IT Assessment
25%
IT Operations Management Consulting
25%
IT Governance
10%
Financial Consulting Focus
Cost Reduction Consulting
45%
Industries

No Industries have been added yet…

Clients
Enterprise (>$1B)
50%
Midmarket ($10M - $1B)
50%

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Our Story

Over a decade inside the telecom industry — managing escalations, untangling critical issues, and supporting everyone from small businesses, to enterprise customers, to boutique sub-agents and national partners. We've seen where things break down and we know how to fix them. ClientSide CX Solutions exists to bring that same expertise to your side of the table. We don’t just push vendors. We know what to look for, what’s possible, and how to move forward when things are unclear or misaligned.

Meet the Team

James Ryder

James RyderFounder & Principle Consultant

Solving complex challenges: stalled escalations, billing complexity, circuit design misses, and diverse stakeholder coordination. Leads high-stakes recovery efforts, translates legal and technical issues, and brings calm when it matters.

Contact ClientSide CX Solutions

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