What was the scope of their involvement?
I had an older website that I designed myself, but I had limited knowledge. Clickflame redesigned my website on WordPress, and it looks much better now. I like to have rich content on my site, but they suggested that I keep it to a reasonable level. They helped me narrow down all the information from my old website, then added things where appropriate to enhance the overall balance. They’ve also provided blog and content writing.
They set up my site for SEO and made sure it adhered to Google standards under the newest algorithms, including mobile-friendly functionalities. They were able to do Google AdWords for me, which I’ve since seen an influx of business from.
I’d been working on my keywords for some time, but just wasn’t doing it right. They worked with me on those and also set up backlinks, helped me set up blogs, and put other information out there which helped me climb the keyword ladder. They were able to differentiate between longer-chain and more specific keywords, target what was being searched for, then get me in front of the right audience.
They put different numbers on my website so we could both track what was coming in. They set up a calling system that I’m able to answer at any time so I never miss an client opportunity. Conversations are recorded, so I’m also able to go back to them for reference.
I gave them some images of work I’d done for the website, and they also included me in website design by letting me go into Adobe Stock and choose photos. After they provided me with some pointers to keep my budget down, they uploaded those images for me.
They also made sure that I show up correctly on hundreds of websites and directories, including YellowPages.com.
What is the team dynamic?
RayLynn [Client Care Manager, Clickflame] was assigned to me, but whenever I needed to reach Anthony [CEO, Clickflame], he was always available and willing to speak with me.
How did you come to work with Clickflame?
A sales representative from Clickflame had called me and tried to get my business for some time. I’d just taken on some new employees, so I needed to get more work. When Clickflame called me again, I decided to bring them on board. It was a good decision.
How much have you invested with them?
The price was high at first, which caused me to be skeptical. They charged me $5,000 per month for designing and setting up my website, updating SEO, making backlinks, blog creation, social media services, Google AdWords, etc.
What is the status of this engagement?
We started working with them in June 2016, and the relationship is ongoing.