Execution is Everything

Click Here Digital is a full-service digital marketing & consulting agency with over two decades of award-winning expertise creating digital connections that drive conversions. A Google Premier Parnter, Click Here Digital provides complete fulfillment of integrated solutions in search engine optimization, paid search, social media advertising, and digital consulting.

 
$5,000+
 
$100 - $149 / hr
 
50 - 249
 Founded
1993
Show all +
Baton Rouge, LA
headquarters
  • 9448 Brookline Avenue
    Baton Rouge, LA 70809
    United States

Portfolio

Key clients: 

Team Automotive Group, Hendrick Automotive Group, Gordon McKernan Injury Attorneys, The NeuroMedical Center, Broken Tractor LLC 

Reviews

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PPC and SEO for Automotive Company

“Their deliverables are miles above what similar firms provide.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2009 - Ongoing
Project summary: 

Click Here Digital built out an online marketing presence by managing SEO and PPC campaigns. Once an internal team creates the advertising materials, they’re in charge of placement strategy and implementation.

The Reviewer
 
201-500 Employees
 
Kellogg, Indiana
Mary Kae Repp
Marketing Director, Dave Smith Motor
 
Verified
The Review
Feedback summary: 

Click Here Digital delivers a refined marketing push. Their SEO and PPC campaigns produce measurable results. Their contributions increase website traffic, sales conversions, and lead generation. Executive-level engagement facilities a transparent and productive experience. They’re trusted partners.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director for Dave Smith Motors. We’re an automotive dealership that attracts customer from all over the country.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Click Here Digital?

Our previous vendor managed our Google Ads, but they didn’t offer any customization options. We needed a dedicated firm to build out an online advertising initiative.

SOLUTION

What was the scope of their involvement?

We hired Click Here Digital to operate our paid advertising campaign. They also provide SEO services and oversee our Google Ads account. Over 10 years, they’ve implemented 1000s of backlinks. Working in tandem with them, my team designs the ads and Click Here Digital handles the placement of each deliverable. We ask changes weekly, ranging from minimal to drastic. That can involve switching ad locations, or adjusting organic search pages based on PPC optimization.

What is the team composition?

Glen (VP of SEM, Click Here Digital) is our primary contact.

How did you come to work with Click Here Digital?

They were referred to us by the owner of another company. We didn’t consider other firms. It was easy to find a lot of good referrals regarding Click Here Digital’s performance.

What is the status of this engagement?

We started working together in 2009 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Every week we look at ad clicks, clicks to the site, time on the site, and conversions to leads. We compare that data with traditional sales and inventory metrics. Their efforts are obviously working, or we wouldn’t stay with them. We’ve experienced an increase in referral traffic, lead generation, and sales conversions. Our business has grown as a result of their work. They’re fantastic and awesome to work with.

How did Click Here Digital perform from a project management standpoint?

We meet with them on a weekly basis for at least 30 minutes. I also interact with Glen no less than 5–10 times a week. It doesn’t matter what time it is, even on evenings and weekends. They always make themselves available to us. When we email them, the team lead responds to us within 10 minutes. We change our specials often, but they customize each campaign to align with our products. They’re exceptional.

What did you find most impressive about them?

Their deliverables are miles above what similar firms provide. They create custom campaigns instead of going with a cookie-cutter approach.

Are there any areas they could improve?

No. We talk candidly about what’s going on, what we don’t like, and what needs to get better. Furthermore, they communicate what they need from us. They’re transparent on both ends.

Do you have any advice for potential customers?

Be involved in the project. If you’re not going to be involved, don’t hire them because it would be a waste of their time.

5.0
Overall Score Collaboration is their best skill.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They do everything we need and continually accommodate our schedule.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They’re always thinking about how to approve.
  • 5.0 NPS
    Willing to refer

Digital Marketing for Large Car Dealership Chain

“Not only are they easy to get ahold of, but they also drop by our offices and the dealerships, which is unusual.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
July 2016 - Ongoing
Project summary: 

Click Here Publishing has handled SEO, search retargeting, and remarketing for a dealership management company. They also perform ad buys and create social media content. 

The Reviewer
 
1,001-5,000 Employees
 
Charlotte, North Carolina
Ken Worth
Advertising & Marketing, Hendrick Automotive Group
 
Verified
The Review
Feedback summary: 

Click Here Publishing offers standout customer service and in-depth technical expertise. They’re highly responsive, accessible, and dedicated to delivering quality products. Site and organic search traffic have increased substantially, and lead generation from social media posts has grown 10–20%.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a senior account manager at Hendrick Automotive Group. We’re a dealership management company with over 100 dealerships nationwide. I manage advertising and marketing for about 20 Ford dealerships, which includes everything from print media to TV, radio, and digital media.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Click Here Publishing?

We wanted to move more firmly into the digital advertising space and decided to bring in someone with greater expertise than we had in-house.

SOLUTION

What was the scope of their involvement?

For all of the dealerships I serve, they handle search retargeting, remarketing, and advertising, including on social media. They also oversee SEO on all of our websites. We’ve also ventured into posting video on YouTube. Oftentimes, they coordinate that with what their research and experience show, but there are times when a manufacturer makes them buy specific terms and they have to juggle around it.

As far as search, they’re setting up the bid structures for major search engines by filling in key search terms. With advertising, our in-house team comes up with the ads but they ensure all of it’s properly placed. They handle most of the creative aspects of our social media ads, though.

They didn’t initially handle all of our dealerships, but after about six months or so, my boss decided he wanted to utilize Click Here Publishing at all 24 of our dealerships.

What is the team composition?

I work with four or five people directly, including their owner and their VP of account services. They manage the larger team that handles the web design, SEO, and social media ads. We worked to bring in a couple per month and now they manage the whole portfolio.

How did you come to work with Click Here Publishing?

They were with us before I came on board, so I’m not sure, but I’ve since hired them to work on my own properties. They possess deep knowledge and experience with new media, and they’re also very accessible when it comes to customer service. On top of that, their pricing is reasonable compared to their competitors.

How much have you invested with them?

We’ve spent between $750,000–$1.2 million.

What is the status of this engagement?

We started working with them in July 2016 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our results have been amazing. We’ve seen an exponential increase in site traffic and a monthly increase in organic search traffic leading to our site. There’s also been an increase in lead generation from our social media accounts — some of our stores are seeing an improvement of 10 or 20%. In addition, we’re seeing higher numbers on our video platform than we could have ever achieved on our own.

How did Click Here Publishing perform from a project management standpoint?

They send out a daily email and they’re also available by text and phone call, even on nights and weekends. Our schedule varies by project, but we have a standing weekly meeting that they always prepare for well and handle on schedule. Not only are they easy to get ahold of, but they also drop by our offices and the dealerships, which is unusual. We also hold quarterly in-person meetings and they have a phenomenal reporting portal that quickly delivers all the necessary facts and figures.

What did you find most impressive about them?

Their customer service is excellent and their depth of industry knowledge is a close second.

Do you have any advice for potential customers?

Don’t underestimate how much digital advertising can affect your business. I’ve seen other dealerships underfund their digital marketing campaigns. Click Here Publishing has taught us the value of this sort of advertising and of properly funding it. Listen to what they propose. They’re not in it just to make a profit; they’re in it to deliver great service to you.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve already referred them to others.

Full Digital Marketing Support for Car Dealership

“They help us maximize our profits. The ROI has been great.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
2013 - Ongoing
Project summary: 

After building a website, Click Here Publishing has been developing and implementing digital marketing campaigns. Currently, they're also designing four new websites.

The Reviewer
 
51-200 Employees
 
Baton Rouge, Louisiana
Daniel Melkild
Internet Sales Director, Team Automotive
 
Verified
The Review
Feedback summary: 

The business is flourishing and the cost per click decreased substantially. Click Here Publishing goes above and beyond to meet all needs, while their expertise and round-the-clock availability contributed to a decades-long partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the internet sales director at Team Automotive.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Click Here Publishing?

We needed a company to help us with our website and digital advertising. Click Here Publishing developed our website in late 90s, and they’ve been with us ever since.

SOLUTION

What was the scope of their involvement?

Currently, they manage our digital marketing campaigns, helping us stay up-to-date with the latest trends. They oversee our paid search campaigns for new and used cars and assist with website design and maintenance. In addition, they work with us to develop ideas for our Facebook campaigns and use Google Analytics to help us make best decisions on where we should spend our money. I turn to them anytime I have a question about advertising.

What is the team composition?

The relationship started before I joined the company.

How did you come to work with them?

We work with Chris Everett (Chief Strategic Officer, Click Here Publishing), who is our main account manager. Chris is very analytical and goes above and beyond for us. We also have a Facebook marketing manager, a website designer, and a couple of other people who work on our account.

How much have you invested with them?

We spend about $50,000 a month.

What is the status of this engagement?

I started working with them in 2013 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We started building three new websites along with a used car website. Click here Publishing helped us design all four of those sites and get them up and running. Also, they help us tailor our strategies to the marketing conditions, so we see some really good results from our campaigns. After they implemented our "Used Car" campaign, our cost per click went down and the number of impressions and shares increased.

How did they perform from a project management standpoint?

They're very timely and always follow up with us. Also, they're responsive and usually get back to me within an hour via phone or email. We have an open line of communication. They give us monthly or biweekly reports on all of our digital marketing campaigns (Bing, Google, Yahoo, Facebook), so we can see the progress and the results.

What did you find most impressive about them?

They're always there to help us if we have a problem or concern. Some companies can not be reached over the weekend, but Click Here Publishing is available 24/7, so we can send them an email or text whenever we need them. That makes a big difference for us.

Are there any areas they could improve?

No. They do everything we want them to do. They're very transparent and don't try to sugarcoat things.

Do you have any advice for potential customers?

Go into it with an open mind. You might get different recommendations from different companies, but the methods Click Here Publishing uses actually work. Stay flexible and keep in mind that working with them will go a long way and help you be successful.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're always on time. We've never had to push them.
  • 5.0 Cost
    Value / within estimates
    They help us maximize our profits. The ROI has been great.
  • 5.0 Quality
    Service & deliverables
    The quality of service is excellent.
  • 5.0 NPS
    Willing to refer

Digital Marketing Support for Construction Equipment Company

“If I have any requests, they complete the task within a day and are always there to help.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2017 - Ongoing
Project summary: 

After successfully designing the website years ago, Click Here Publishing returned to provide digital marketing support. They continue to handle all SEO, paid search, and social media campaigns.

The Reviewer
 
1-10 Employees
 
Baton Rouge, Louisiana
Chance Carpenter
Owner, Broken Tractor
 
Verified
The Review
Feedback summary: 

Internal stakeholders praised Click Here Publishing for their exceptional digital marketing management. The team is transparent and communicative, providing extensive reports on all of their activities. They’re responsive to concerns and tackle challenges, even if they’re beyond their scope.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Broken Tractor. We sell parts for construction equipment and tractors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Click Here Publishing?

When we initially engaged them 12 years ago, we needed them to design our site. Recently, we reached out to them to support our digital marketing, which included SEO, paid search, and social media.

SOLUTION

What was the scope of their involvement?

For our first project, they designed a custom site and provided graphics, which allowed us to easily update our content. They’ve since transitioned into more of a digital marketing role, managing our social media channels, SEO, and paid search.

After setting up our Facebook account, they created and curated our content. As for the SEO, they went through our site and optimized the pages, redesigning certain aspects and adding keywords. We saw strong results from their efforts, so we had them take over our paid search and AdWords account, too. Currently, they oversee all of our digital marketing efforts.

What is the team composition?

I typically work with the project manager on a daily basis, but I’m also in touch with the owner.

How did you come to work with Click Here Publishing?

Another similar business had used them and recommended them to us.

How much have you invested with them?

For their digital marketing services alone, we spend about $3,000 per month.

What is the status of this engagement?

Their digital marketing work started in August 2017 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve recently overhauled our site from the ground up, so we don’t have any current metrics that would accurately reflect their work. However, we’ve been extremely pleased with their efforts. Every month, they send a 10-page report about everything they’ve done as well as our search rankings.

How did Click Here Publishing perform from a project management standpoint?

They’re exceptionally responsive, replying to emails within hours, if not minutes. If I have any request, they complete the task within a day and are always there to help. The owner also meets with me to go over best practices when I personally work on the site.

What did you find most impressive about them?

I appreciate how detailed their monthly reports are. Not only do they go over our results, they include a list of everything they’ve done as well as current tasks. This keeps me updated and shows that they’re actually working on things. Beyond that, they’re able to immediately address any issue I may have, even if it’s outside of digital marketing.

Are there any areas they could improve?

No, nothing comes to mind. It’s just been such a positive experience so far.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They immediately take care of anything I asked for.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    I’m very impressed with what they've done.
  • 5.0 NPS
    Willing to refer
    I've definitely recommended them to several people.