Classic Informatics

BACKGROUND

Please describe your company and your position there.

I'm the Co-Founder & Product Director for a B2B SaaS product working with small, medium companies and enterprises.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Classic Informatics, and what were your goals?

To develop a SaaS product from scratch which is:

• Feature-full and easy to use for customers
• Has an admin panel that is easy to manage for our team
• Gives real-time visibility of free trials, sign-ups, customers and usage

SOLUTION

How did you select Classic Informatics and what were the deciding factors?

Being a B2B SaaS product, we wanted to built something that was state-of-the-art, looked fresh and modern with a very easy-to-use interface. It was also important to have a smooth process from signing up from trial, to experiencing the software and subscribing online using a payment gateway. We wanted experts in the field to be developing this solution for us.

We picked Classic Informatics as they have the available team for developing our Web Platform as well as the Native Apps on iOS and Android platforms. They also showed us solutions that they had developed for their customers which were very impressive. Their timelines and cost were also competitive and the approach was what impressed us most.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Since this project was built from scratch, we initially had a few meetings for requirement gathering and then a kickoff call to kickstart the project. Classic Team followed the agile methodology and everything was planned for weekly sprints.

We were involved in the Daily Stand Up Meetings which helped us stay clued in with what's happening and pitch in any ideas we had. Every Friday was a review meeting where we did a run-through of the project and deliverables so far. It really helped us stay on time for the project. We did have a few changes in between the project, which was incorporated by the team pretty smoothly.

How many people from the vendor's team worked with you, and what were their positions?

We worked with around 10 people on the team. A project manager was assigned to us which made coordination very easy and effective. We also worked with the lead designer from the Classic Informatics team for all the Web and Tablet Application mockups and we continue to work with the Digital Marketing team on an ongoing basis.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our product has been quite successful in the market and we have also together with the Classic team relaunched the product in a new avatar recently which is getting good transaction in the market.

Describe their project management style, including communication tools and timelines.

We followed the agile methodology right from the start. A project manager was assigned to the team. The project was managed through Jira. High level discussions were handled on Basecamp. For daily communication, the team and we used Slack.

What did you find most impressive or unique about this company?

Besides having a great and competent team, what we really love about Classic is that they are contributors and partners instead of just being vendors for your project.

They make relevant suggestions to the project and bring in their expertise and experience beyond the job at hand. This really helps you know that they're involved and really care about the work they're doing.

Are there any areas for improvement or something they could have done differently?

We've been pretty happy with all the work carried out by the Classic Team for us so far.